DVTEL ioimage CT-5320F Manual

CT-5320F/CT-5640F
Fixed Thermal Camera
User and Installation Guide
Ver. E April 2, 2015
The contents of this guide may
not be reproduced or reprinted
in whole or in part without the
express written permission of
DVTEL, INC.
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
The contents of this guide may not be
reproduced or reprinted in whole or in part
without the express written permission of
DVTEL, Inc.
DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660

Table of Contents
i
Table of Contents
1Document Information................................................................................................................... v
2Introduction................................................................................................................................... 1
2.1 Items Included in the Package ........................................................................................................2
2.2 Hardware Description.....................................................................................................................3
2.2.1 Rear Panel.................................................................................................................................3
2.2.2 Power Connector......................................................................................................................4
3Camera Installation and Mounting.................................................................................................. 5
3.1 Preparation .....................................................................................................................................5
3.2 Items Required for Installation That Are Not Supplied...................................................................5
3.3 Preparing the Cables.......................................................................................................................6
3.4 Inserting the Ethernet and Coax Video Cables into the Camera ....................................................6
3.5 Preparing the IP66 Enclosure..........................................................................................................8
3.6 Assembling the Camera Components.............................................................................................9
3.7 Mounting the Camera...................................................................................................................11
3.8 Focusing the Camera.....................................................................................................................11
3.9 Connecting the Camera to an Analog Device ...............................................................................11
4Connecting the Camera to the Video Encoder and a DVR............................................................... 13
4.1 Connecting the Encoder to the Camera........................................................................................13
4.2 Connecting the Encoder to a Digital Video Recorder ...................................................................13
5Accessing the Camera and Encoder on the Network ...................................................................... 15
5.1 Discovering the Camera on the Network......................................................................................15
5.2 Discovering the Encoder on the Network.....................................................................................16
6Using the Web Interface............................................................................................................... 17
6.1 View Screen...................................................................................................................................18
6.2 Motion Detection..........................................................................................................................20
6.3 Video Storage................................................................................................................................20
6.4 Maintenance .................................................................................................................................20
6.4.1 System Status .........................................................................................................................21
6.4.2 Restart Camera.......................................................................................................................21
6.4.3 Restore Factory Defaults ........................................................................................................22
6.4.4 Format Local Storage..............................................................................................................22
6.4.5 System Update .......................................................................................................................23
6.4.6 Camera Functions...................................................................................................................24
6.5 Setup .............................................................................................................................................27
6.5.1 Configuring Network Settings ................................................................................................27
6.5.2 Configuring Account Settings .................................................................................................33

CT-5320F/CT-5640F User and Installation Guide
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6.5.3 Configuring Camera Settings ..................................................................................................33
6.6 Log Out..........................................................................................................................................38
Appendix ............................................................................................................................................. 39
Technical Specifications..........................................................................................................40
Connecting Leads to a Spring Clamp Terminal Block .............................................................42
CT-5320F/CT-5640F Mounting Accessories............................................................................43
Troubleshooting .....................................................................................................................49
Acronyms and Abbreviations .................................................................................................52
Contacting DVTEL................................................................................................................................. 53

Table of Contents
iii
List of Figures
Figure 1: CT-5320F/CT-5640F Camera .......................................................................................... 1
Figure 2: CT-5320F/CT-5640F Connectivity ................................................................................... 1
Figure 3: Package Contents............................................................................................................ 2
Figure 4: Rear Panel Connections .................................................................................................. 3
Figure 5: AC Power Installation....................................................................................................... 4
Figure 6: DC Power Installation....................................................................................................... 4
Figure 7: Terminal Block Connector................................................................................................ 4
Figure 8: Recommended Tools ....................................................................................................... 6
Figure 9: Installation Step 1 Illustration ........................................................................................... 6
Figure 10: Installation Step 2 Illustration ......................................................................................... 7
Figure 11: Installation Step 4 Illustration ......................................................................................... 7
Figure 12: Installation Step 5 Illustration ......................................................................................... 7
Figure 13: Installation Step 6 Illustration ......................................................................................... 7
Figure 14: Installation Step 7 Illustration ......................................................................................... 7
Figure 15: IP66 Enclosure with PoE Connection ............................................................................ 8
Figure 16: AC Power Installation..................................................................................................... 8
Figure 17: DC Power Installation..................................................................................................... 8
Figure 18: AC Power Cable Connections........................................................................................ 9
Figure 19: DC Power Cable Connections........................................................................................ 9
Figure 20: Back Cover and White Desiccant.................................................................................10
Figure 21: Back Cover Screws and Sealing Washer ....................................................................10
Figure 22: Stem Bumpers on Solar Shroud...................................................................................10
Figure 23: Fully Assembled Camera.............................................................................................10
Figure 24: Ground Loop Isolator Installation .................................................................................11
Figure 25: trk-101 Video Ports....................................................................................................... 13
Figure 26: Login Screen ................................................................................................................15
Figure 27: Web Interface............................................................................................................... 16
Figure 28: VLC Player Window ..................................................................................................... 16
Figure 29: Web Interface with Callouts..........................................................................................17
Figure 30: View Screen .................................................................................................................18
Figure 31: System Status Screen.................................................................................................. 21
Figure 32: Restart Camera Screen................................................................................................ 21
Figure 33: Restore Factory Defaults Screen.................................................................................22
Figure 34: Format Local Storage Screen ......................................................................................22
Figure 35: System Update Screen ................................................................................................ 23
Figure 36: Heater Control Screen.................................................................................................. 24
Figure 37: Auto Calibration Interval Screen .................................................................................. 25
Figure 38: Constant Recording Screen .........................................................................................25
Figure 39: Log Screen................................................................................................................... 26
Figure 40: Copyright Screen.......................................................................................................... 26
Figure 41: TCP/IP Settings Screen ............................................................................................... 27
Figure 42: FTP Server Screen....................................................................................................... 28
Figure 43: Email (SMTP) Server Screen.......................................................................................29
Figure 44: Ping Target Screen ...................................................................................................... 30
Figure 45: 802.1X Screen..............................................................................................................31
Figure 46: Zero Network Configuration Screen............................................................................. 32

CT-5320F/CT-5640F User and Installation Guide
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Figure 47: Accounts Screen .......................................................................................................... 33
Figure 48: Date and Time Screen .................................................................................................34
Figure 49: Video Streaming Screen .............................................................................................. 35
Figure 50: Motion Detection Screen..............................................................................................36
Figure 51: Video Settings Screen.................................................................................................. 37
Figure 52: Analog Video Output Screen........................................................................................38
Figure 53: Spring Clamp Terminal Block....................................................................................... 42
Figure 54: Connecting a Wire to a Terminal Block........................................................................ 42

Document Information
v
1Document Information
Document Conventions
WARNING and CAUTION notes are distributed
throughout this document, whenever
applicable, to alert you of potentially hazardous
situations. These may be hazards associated
with a task or a procedure you are carrying out
or are about to carry out.
The following document conventions are used
throughout this manual:
Conventions relatives au document
Les remarques AVERTISSEMENT et ATTENTION sont
réparties dans l'ensemble du document, en fonction
des besoins, afin de vous avertir des situations
potentiellement dangereuses. Il peut s'agir de
risques associés à une tâche ou à une procédure que
vous effectuez ou êtes sur le point d'effectuer.
Les conventions suivantes sont utilisées dans
l'ensemble du document:
A Warning is a precautionary message that indicates a procedure or condition where there are
potential hazards of personal injury or death.
Avertissement est un message préventif indiquant qu'une procédure ou condition présente un
risque potentiel de blessure ou de mort.
A Caution is a precautionary message that indicates a procedure or condition where there are
potential hazards of permanent damage to the equipment and or loss of data.
Attention est un message préventif indiquant qu'une procédure ou condition présente un risque
potentiel de dommages permanents pour l'équipement et/ou de perte de données.
A Note is useful information to prevent problems, help with successful installation, or to
provide additional understanding of the products and installation.
Une Remarque est une information utile permettant d'éviter certains problèmes, d'effectuer une
installation correcte ou de mieux comprendre les produits et l'installation.
A Tip is information and best practices that are useful or provide some benefit for installation
and use of DVTEL products.
Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un
avantage supplémentaire pour l'installation et l'utilisation des produits DVTEL.

CT-5320F/CT-5640F User and Installation Guide
vi
Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for:
Physically connecting the ioimage Thermal CT-5320F/CT-5640F camera
Configuring setup parameters via the unit’s web interface
Operating the unit
Note:
This document is intended for use by technical users who have a basic understanding of
CCTV camera/video equipment and LAN/WAN network connections.
Remarque:
Ce document est destiné aux utilisateurs techniciens qui possèdent des connaissances de
base des équipements vidéo/caméras de télésurveillance et des connexions aux réseaux
LAN/WAN.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws that apply
where the units are being installed.
Avertissement:
L'installation doit respecter les consignes de sécurité, les normes et les codes électriques,
ainsi que la législation en vigueur sur le lieu d'implantation des unités.
Proprietary Rights and Non-Disclosure
This manual is delivered subject to the following restrictions and conditions:
This document contains proprietary information belonging to DVTEL, Inc. This information is
supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units.
No part of this document contents may be used for any other purpose, disclosed to any third
party or reproduced by any means, electronic or mechanical, without the express prior
written permission of DVTEL, Inc.
Legal and Environmental Information
This product contains technology controlled under the U.S. Export Administration Regulations (EAR).
Diversion contrary to U.S. law is prohibited. This product has been tested and found to comply with the limits
of FCC Class A Part 15 Subpart B and CES-003. This product complies with the European RoHS directive.
Trademarks and Copyrights
DVTEL, the DVTEL logo, ioimage, the ioimage logo, ioimage analytics, ioibox, ioicam, ioimage HD, ioimage IP,
ioimage Thermal, and Site Viewer are trademarks of DVTEL, Inc. Products and trademarks mentioned herein
are for identification purposes only and may be registered trademarks of their respective companies. DVTEL,
Inc. makes no representations whatsoever about any other products or trademarks mentioned in the
manual.
This manual and its contents herein are owned by DVTEL, Inc. © DVTEL, Inc. 2015. All rights reserved.

Document Information
vii
Disclaimer
Users of DVTEL products accept full
responsibility for ensuring the suitability and
considering the role of the product detection
capabilities and their limitation as they apply
to their unique site requirements.
DVTEL, Inc. and its agents make no
guarantees or warranties to the suitability for
the users’ intended use. DVTEL, Inc. accepts
no responsibility for improper use or
incomplete security and safety measures.
Failure in part or in whole of the installer,
owner, or user in any way to follow the
prescribed procedures or to heed WARNINGS
and CAUTIONS shall absolve DVTEL, Inc. and
its agents from any resulting liability.
Specifications and information in this guide
are subject to change without notice.
Avis de non-responsabilité
Il incombe aux utilisateurs des produits DVTEL de
vérifier que ces produits sont adaptés et d'étudier le
rôle des capacités et limites de détection du produit
appliqués aux exigences uniques de leur site.
DVTEL, Inc. et ses agents ne garantissent d'aucune
façon que les produits sont adaptés à l'usage auquel
l'utilisateur les destine. DVTEL, Inc. ne pourra être tenu
pour responsable en cas de mauvaise utilisation ou de
mise en place de mesures de sécurité insuffisantes.
Le non respect de tout ou partie des procédures
recommandées ou des messages d'AVERTISSEMENT ou
d'ATTENTION de la part de l'installateur, du
propriétaire ou de l'utilisateur dégagera DVTEL, Inc. et
ses agents de toute responsabilité en résultant.
Les spécifications et informations contenues dans ce
guide sont sujettes à modification sans préavis.
General Cautions and Warnings
This section contains information that
indicates a procedure or condition where
there are potential hazards.
SAVE ALL SAFETY AND OPERATING
INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and
manufactured in compliance with all
applicable safety standards, certain hazards
are present during the installation of this
equipment.
To help ensure safety and to help reduce risk
of injury or damage, observe the following:
Précautions et avertissements d'ordre
général
Cette section contient des informations indiquant
qu'une procédure ou condition présente des risques
potentiels.
CONSERVEZ TOUTES LES INSTRUCTIONS DE SÉCURITÉ
ET D'UTILISATION POUR POUVOIR VOUS Y RÉFÉRER
ULTÉRIEUREMENT.
Bien que l'unité soit conçue et fabriquée conformément
à toutes les normes de sécurité en vigueur, l'installation
de cet équipement présente certains risques.
Afin de garantir la sécurité et de réduire les risques de
blessure ou de dommages, veuillez respecter les
consignes suivantes:

CT-5320F/CT-5640F User and Installation Guide
viii
Warning:
1. The unit’s cover is an essential part of the product. Do not open or remove it.
2. Never operate the unit without the cover in place. Operating the unit without the
cover poses a risk of fire and shock hazards .
3. Do not disassemble the unit or remove screws. There are no user serviceable parts
inside the unit.
4. Only qualified trained personnel should service and repair this equipment.
5. Observe local codes and laws and ensure that installation and operation are in
accordance with fire, security and safety standards.
Avertissement:
1. Le cache de l'unité est une partie essentielle du produit. Ne les ouvrez et ne les
retirez pas.
2. N'utilisez jamais l'unité sans que le cache soit en place. L'utilisation de l'unité sans
cache présente un risque d'incendie et de choc électrique.
3. Ne démontez pas l'unité et ne retirez pas ses vis. Aucune pièce se trouvant à
l'intérieur de l'unité ne nécessite un entretien par l'utilisateur.
4. Seul un technicien formé et qualifié est autorisé à entretenir et à réparer cet
équipement.
5. Respectez les codes et réglementations locaux, et assurez-vous que l'installation et
l'utilisation sont conformes aux normes contre l'incendie et de sécurité.
Caution:
To avoid damage from overheating or unit failure, assure that there is sufficient temperature
regulation to support the unit’s requirements (cooling/heating). Operating temperature
should be kept in the range specified for the product (0° to 60°C/32° to 140°F), with no more
than 95% non-condensing humidity.
Attention:
Afin d'éviter tout dommage dû à une surchauffe ou toute panne de l'unité, assurez-vous que
la régulation de température est suffisante pour répondre aux exigences de l'unité
(refroidissement/chauffage). La température de fonctionnement doit être maintenue dans la
plage de température spécifiée pour le produit (0° à 60°C/32° à 140°F), sans condensation
d'humidité supérieur à 95%.