Seek Thermal Reveal FirePRO User manual

Reveal FirePRO Manual
A comprehensive guide to understanding and operating your
Thermal Imaging Camera (TIC)
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

Table of Contents
1 Product Registration
2 Quick Start
2.1 Charging the Battery
2.2 Setting up your Device
2.3 Home Screen
2.4 Temperature color bar
3 Reveal FirePRO schematic
4 Modes
4.1 Fire
4.2 Survey
4.3 Auto
5 Menu
5.1 Gallery
5.2 Temperature
5.3 Device
5.3.1 Date & Time
5.3.2 Language
5.3.3 Power
5.3.4 Flashlight
5.3.5 Watermark
5.3.6 Restore
5.4 About
6 Capturing a Photo
7 Downloading Images
8 Cleaning the Lens
9 Help and Customer Support
10 Troubleshooting
11 About Seek Thermal
12 Legal Disclaimer
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

1 Registering your product
• By sharing your name, email, and serial number, you enable us to send you product updates
and tips and techniques. We can also expedite your warranty inquiries by knowing when
and where you purchased.
• NOTE: We do not – and will not- sell any consent or contact or personal data to any
third-party! 
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

2 Quick Start
Custom designed for enabling speed and efficiency during disasters, the Reveal
FirePRO has a unique interface all its own. Here is a list of steps to get you started:
2.1 Charging your Battery
1 For the best results, charge your Reveal FirePRO using the included USB cable.
When the thermal camera is ‘off’, the Battery Charging screen will appear. The battery
charge level will only appear when plugged in and the LEFT or RIGHT buttons are
pressed.
NOTE: Reveal FirePRO will provide up to 4 hours of scanning time with a full charge.
2.2 Setting up your Device
1 To turn on your device, press the CENTER button and hold until the screen lights up.
The button-function ribbon at the top of the screen defines the meaning of the three
buttons above it. For each of the setup screens, use the LEFT and RIGHT buttons to
navigate, and the CENTER button as the selector. For numerical fields, the LEFT button
subtracts from the displayed value, while the RIGHT button adds to it, as the button-
function ribbon indicates. To switch the device off, press and hold down the CENTER
button for 2 seconds until screen goes dark.
2 You will be directed to a screen that asks you to set up some basic information,
including language, and date & time formats. Using the RIGHT and LEFT buttons, scroll
down and select the appropriate fields, using the CENTER button to select and
continue, concluding with the ‘setup complete’ screen.
NOTE: If you need to change any of the information input in the initial setup, or settings
afterwards, you can always restore your device back to its factory settings by selecting
“Restore” in the ‘about’ tab of your menu options. This option will reboot your device and
ask you to input the same information as when it’s first turned on. To conduct a hard
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

reset, press and hold the CENTER button for 30 seconds until the screen flashes on
and off. This option can be useful for recalibrating the battery power settings if the
device will not turn on.
2.3 Home Screen
Once you have completed the initial setup, you will be directed to the following screen:
2.4 Temperature Color Bar
1 If you are at all familiar with any of the other Reveal models, you will immediately
notice some differences. Unlike the other Reveal devices, pressing the CENTER button
does not take you to the menu. Instead, it turns ‘on’ or ‘off’ special footers which frame
the image while you scan.
2 The temperature color bar visually displays a temperature range up to 1022°F
(550°C). The lower number in the temperature bar tells you at what temperature the
image begins to be colorized. Anything below the bottom temperature will appear black
and white, with high dynamic range, and anything above it will begin to be colorized. It
also tells you which mode you are viewing the image through, and the numerical
temperature located at the focal point of the reticle. The Seek Thermal watermark is
located at the left-hand corner of the screen, and the battery life at the bottom right-
hand corner of the screen.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

3 Reveal FirePRO Schematic
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

4Modes
The Reveal FirePRO has three different modes which have been optimized for First
Responders. The following modes are as follows:
4.1 Fire- Displays an image in shades of black and grey which turn bright orange/red
when areas of extreme heat are present. This mode is specifically designed for locating
hotspots in fire during 360 size-ups and Overhaul.
4.2 Survey- Similar to Hi, a monochromatic filter of different shades of blue which turn
white around warmer areas. This mode is optimal for helping locate downed personnel
and victims during search and rescue.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

4.3 Auto – This is a demonstration mode and is best-suited for the classroom. which
highlights areas of heat in red with colorful borders as the temperature decreases. While
it’s seldom used in the field, it’s present simply to demo thermal imaging to third party
observers.
To cycle through the different filters, press the LEFT button until you find the desired
filter.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

5Menu
To access the menu, simultaneously press both the LEFT and RIGHT button and hold
for at least one second. You will then be directed to the following screen:
The Menu gives you access to your gallery, switching temperature settings from
Fahrenheit to Celsius, device settings, your flashlight, and device information.
5.1 Gallery
Entering the gallery allows you to view or delete your saved photos.
5.2 Temperature
Click on this option and use the CENTER button to choose between °F and °C for
temperature viewing.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

5.3 Device
Selecting ‘device’ opens a new screen that gives you the option of adjusting date, time
and language, (settings that are setup when you first turn on your device) accessing
flashlight and power settings, switching the Seek Thermal watermark that shows up
while scanning ‘on’ or ‘off’, and restoring the device back to factory settings.
5.3.1 Date & Time
This option allows you to go back and adjust formats selected when you first set up the
device. You may change time between military and standard time, and preferred date
format.
5.3.2 Language
Choose between English, Spanish, French, and German for your cameras native
language.
5.3.3 Power
Selecting the ‘power’ button will enable you to modify two settings, ‘auto’ & ‘display’. In
‘auto’ you can choose whether the device will turn off after no interaction has been had
for a selected period of time.
1 The default for ‘auto’ is set to ‘off’ to ensure the device will not accidently
trigger an automatic power off during an emergency. When on, it’s set at a
default of 15 minutes and can be adjusted higher or lower depending on your
preferences. The function can be disabled at any time by switching it ‘off’,
regardless of how much time is selected.
2 Display allows you to adjust the brightness of the LCD screen between 1-
100%. Hold the LEFT or RIGHT button down to adjust the brightness lower or
higher.
5.3.4 Flashlight
While other Reveal devices are limited to just ‘high’, ‘low’ and settings, the Reveal
FirePRO includes a Strobe light option. This feature has been designed for helping
locate downed firefighters in visually compromised scenarios.
1 In the flashlight setting, you can adjust the brightness level of the ‘high’ and
‘low’ settings, and toggle the strobe feature, which always uses 100% brightness
to ‘on’ or ‘off.’
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

2 To engage the flashlight, press the SIDE button on the right side of the camera.
Pressing it four times will toggle you through the options ‘high, ‘low’, ‘strobe’ and
‘off’. The flashlight will work regardless of whether or not the camera is OFF.
5.3.5 Watermark
Press the CENTER button to turn the Seek Thermal watermark present at the
bottom left of the scanning screen ‘on’ or ‘off.’
5.3.6 Restore
Clicking on this will restore, then reboot your device back to its factory settings. Once
you complete this step, you will need to re-enter time, date and language preferences
before you return to the scanning screen.
5.4 About
Provides information about your devices serial number and firmware, and includes
additional instructions for how to register your device on the Seek Thermal website.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

6Capturing a Photo
6.1 Taking a Photo
1 To take a photo, press the RIGHT button to capture an image.
2 The camera will immediately freeze frame and form a white border around the
perimeter of the image. Because photo capture occurs instantaneously, the quality of
the image will not be degraded if you accidently or abruptly move your camera while the
bar is still loading. The temperature value at the center of the screen will be saved to the
image’s metadata, which can be seen when viewed within .PNG files.
6.2 Reviewing your Photos
1 Take a look at your photos by pressing the LEFT and RIGHT button
simultaneously to access the main menu, and pressing the RIGHT button to go to
‘gallery’. Press the CENTER button to view the photos you have just taken.
2 Photos are displayed with the numerical temperature that was recorded at the
point of the reticle, the date and time it was taken in the footer at the lower half of the
screen, and the selected photograph number out of the entirety of photos present in
your gallery. Use the LEFT and RIGHT buttons to scroll through them.
3 To exit gallery, press the CENTER button. This gives you the option to ‘cancel’
and go back to the gallery. Return to thermal imaging by pressing the ‘exit’ button, or
delete your selected photo.
7Downloading Images
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

Images taken with Reveal FirePRO may be directly downloaded by removing the
rubber back door from the end of your camera and connecting the USB cable from your
computer to the device. You can copy or drag photos to your computer (Mac or PC) for
storage. The photos are a standard .PNG format and can be edited, annotated, and
inserted into documents easily. Reveal FirePRO will always save .PNG metadata such
as temperature units, but only display spot temperature data if the reticle is switched to
‘ON’.
NOTE: Always perform an on-screen eject or dismount on your computer before
disconnecting the USB cable to prevent corruption of the SD memory card. 
8 Cleaning the lens
At times, thermal images may begin to look cloudy or low quality despite having a
focused camera. This may be due to particles of dirt on the lens. Cleaning your camera
lens may help to clear up images and give higher quality images.
Required materials for cleaning:
•Q-tip
•isopropyl alcohol
1. Apply small amount of isopropyl alcohol to the clot of the Q-tip until slightly damp.
2. Use the Q-tip to lightly rub the reflective inner lens of the camera until clean
3. Lightly pat and dry the lens with a clean cloth and let air dry.
*NOTE: Never use window cleaners, harsh chemicals, or cleaning solvents on
your Reveal FirePRO, and never spray anything directly onto the screen.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

9 Help and customer support
We’re here to help! If you still need customer support for an issue not addressed
above with your product, you may directly contact support within the camera
under ‘menu’ àAbout àGet updates at. You may also email your request
(*Note: Please include the information in the ‘About’ screen when contacting
support if you have an issue.)
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

10 Troubleshooting
The device will not power on.
a. Try plugging the device in with the supplied wall charger or another 1-amp-rated
charger to ensure there is enough battery remaining.
b. Try performing a hard system reset by holding down the CENTER button for thirty
seconds, release and wait. 
c. If the device gets stuck at the welcome screen, please perform a hard reset to see if it
fixes the problem. Battery power should be at least 40% to achieve optimal
performance.
d. If the flashlight works but the thermal imager does not turn on, try charging the device
with a wall charger.
If the battery is completely discharged and thermal imaging won’t start.
a. Charge battery and power on your thermal camera.
b. If screen displays all black, power-cycle your Reveal.
The thermal image appears blurry.
a. Check that the lens is clear and clean.
b. Check that the screen is clean. 
The thermal image appears noisy. 
a. Has your flashlight been on for a long time?
b. Have you suddenly cooled or heated the device quickly? 
I cannot find the device on my computer when I plug it into my USB port.
Check your file system (Explorer in Windows, Finder in Mac OS) and check your
external memory devices.
The flashlight is dimmer than usual.
Is your battery charged? The flashlight is an extremely high-powered light consuming a
considerable amount of power. When the battery voltage drops to near empty, the
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

flashlight will begin to dim to preserve battery life and allow the thermal imager to work.
The camera keeps making a clicking noise.
There’s no need to worry, this is perfectly normal and is simply the camera adjusting
and calibrating the image to achieve the best image quality possible.
11 Legal
SEEK THERMAL RETURN AND WARRANTY POLICY FOR SEEK THERMAL
CAMERA PRODUCT EFFECTIVE AS OF SEPTEMBER 25, 2014 (“Policy Date”)
Seek Thermal, Inc. (“Seek”) provides the following return and warranty policy (the
“Return and Warranty Policy”) for its products purchased directly from Seek via
telephone or Seek’s website, and a limited warranty for its thermal camera
products that are purchased directly from Seek or an authorized Seek dealer
(collectively “Covered Products”). All time periods for allowable returns and
limited warranty claims run from the date (the “Purchase Date”) that a purchaser
first purchased Covered Products.
Return Policy for Covered Products
Covered Products in their original packaging may be returned for any reason
within 30 days after the Purchase Date.
Limited Warranty for Covered Products
Covered Products are warranted for one year from the Purchase Date against
defects in materials and workmanship. Seek will remedy a breach of this
warranty either through repair or replacement of any affected Covered Products.
FURTHER TERMS, DETAILS AND INSTRUCTIONS
Effective Date, Revisions and Privacy Policy.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

This Return and Warranty Policy shall be in effect as of the date listed above and
may be revised at any time by Seek. Any purchaser of a Covered Product will
only be bound by the version of the Return and Warranty Policy in effect at the
time such purchaser purchased the Covered Product. Any information you
provide Seek under this Return and Warranty Policy is handled by Seek in
accordance with the current version of its privacy policy at
Scope of Warranty and Transferability.
No warranties or other return rights are provided by Seek for Covered Products
except for those limited warranties and rights stated herein. Seek does not
provide any promise or warranty of error-free operation of any Covered Products.
The limited warranties described here do not apply for Covered Products that: (1)
were used outside of the United States or Canada; (2) contain missing or altered
serial numbers; (3) have missing housings or tampered packaging or casing; or
(4) has defects or performance problems caused by third party accessories, parts
or components. Seek may also provide service or repair options to you for any
Covered Product that does not contain defects that result in a breach of the
limited warranties contained herein. The rights under this limited warranty may be
transferred to a subsequent purchaser of a Covered Product if such subsequent
purchaser complies with Seek’s registration process for transferring the limited
warranty rights. The time periods applicable to Covered Products are based upon
the original Purchase Date and any transfer of limited warranty rights does not
extend or re-start the one year period for making limited warranty claims.
Warranty Claim - Initial Procedure.
If you discover what you believe is a breach of the warranty for a Covered
Product, please contact
customer support personnel are available to assist you in diagnosing problems
you may encounter in the use of a Covered Product, and to determine whether
you are entitled to Seek repairing or replacing a Covered Product as part of our
warranty coverage. Any Covered Product that you believe has caused Seek to
breach the limited warranties herein are referred to as an “Affected Covered
Product.”
Possible Remedies for Warranty Breaches and Time Period.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

If Seek determines it has breached the limited warranties offered under this
Return and Warranty Policy, we will either repair or replace the Affected Covered
Product and Seek may provide a repaired or replacement Covered Product that
is a refurbished product. Any provisions of repair or replacement will not extend
the limited warranty period.
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

Terms of Service
Last updated: September 23, 2014
These Seek Thermal Application License and Terms of Service (the "Terms") govern the relationship between you
and Seek Thermal, (hereinafter, "Seek Thermal," "us," or "we") regarding your use of Seek Thermal's iOS, Android or
other type of application (the "Application") licensed by Seek Thermal for use with Seek Thermal's camera and
hardware products ("Products"), your use of Products and your use of related services that complement or facilitate
use of the Application or Products ("Services"). The Application, Products and Services collectively are "Seek
Products and Services." The terms "you," "your," and "yours" refer to the person or entity who is bound by these
Terms and is accessing, viewing, browsing, visiting or using any of the Seek Products and Services.
Services are not intended to be provided to and are not offered to anyone under the age of 13 and if you are under
the age of 13, we do not ask you for any information about yourself or your use of Products and you will not use
Services or provide any information about yourself or your use of Products to us. If you are under the age of 18, do
not enter into these Terms without the permission of your legal guardian.
Use of the Seek Products and Services is also governed by Seek Thermal's Privacy Policy, the most current version
IMPORTANT – PLEASE READ CAREFULLY – THESE TERMS CREATE A LEGALLY BINDING AGREEMENT
WHICH GOVERNS YOUR USE OF THE SEEK PRODUCTS AND SERVICES. BY USING THE APPLICATION OR
PRODUCTS OR BY ACCESSING OR USING THE SERVICES OR ANY CONTENT OFFERED THROUGH THE
SEEK THERMAL WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND, WITHOUT LIMITATION OR
QUALIFICATION, BY THESE TERMS. IF YOU DO NOT ACCEPT ANY OF THESE TERMS, YOU AGREE TO NOT
USE SEEK PRODUCTS AND SERVICES AND ARE PROHIBITED FROM DOING SO. IF YOU HAVE ALREADY
PURCHASED PRODUCT AND DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MAY RETURN PRODUCT
FOR A FULL REFUND BY CONTACTING
1. Licenses and Restrictions and Products Related Provisions.
1.1 License Grant for Services. Subject to your agreement and continuing compliance with these Terms and
any other relevant Seek Thermal policies, Seek Thermal grants you a non-exclusive, non-transferable, revocable
limited license to access and use the Services either through use of the Application or through a web browser.
Anyone else who has been granted a right to use the Services is referred to generally as "Other Users" and you and
Other Users are referred to as "All Users."
1.2 Accounts. Certain parts of the Services may require that you create an account (an "Account") for
accessing and managing your use of that part of the Services and certain parts of Services may not be available
without an Account.
1.3 License Grant for Application and Application Related Terms. Subject to your agreement and continuing
compliance with these Terms and any other relevant Seek Thermal policies, Seek Thermal grants you a non-
exclusive, non-transferable, revocable limited license to install and run a copy of the Application. You agree not to
reproduce or distribute any copies of the Application and not to reverse engineer, decompile, disassemble or
otherwise seek to view the source code for the Application. You will update the Application to the latest version or
remove the Application from the device that the Application is stored on upon request of Seek Thermal.
1.4 Other Obligations and Restrictions. You are responsible for complying with all terms imposed by the entity
distributing the Application. You are responsible for obtaining all hardware necessary to run the Application and for
any fees, including, but not limited to internet connection, data, or mobile carrier fees that you incur when accessing
the Services. You agree that you will at all times comply with all laws and regulations when using Seek Products and
Services.
1.5 Restrictions on Access to Services: The following restrictions apply to the use of the Services:
(b) You accept full responsibility for any unauthorized use of the Services by anyone who uses your Account
login or other information pretending to be you;
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]

(c) You shall not create an Account using a false identity or false information, or on behalf of someone other
than yourself;
(d) You shall not have an Account or use the Services if your Account or right of access has previously been
removed by Seek Thermal or you have previously been banned from using the Services;
(e) You shall not rent, lease, sell, trade, gift, bequeath or otherwise transfer your Account to anyone without
Seek Thermal's written permission;
1.6 Account Information and Management.
(a) Information Provided When Setting Up Account. If you are age 13 or over, when creating or updating an
Account on the Services, you are required to provide Seek Thermal with certain personal information, which may
include (but is not limited to) your name, e-mail address, and, in some cases, payment information ("Account
Information"). Account Information will be held and used in accordance with the Privacy Policy. You agree that you
will supply accurate and complete Account Information to Seek Thermal, and that you will keep such information
current.
(b) Login Information. During the Account creation process, you will be required to select a username and
password ("Login Information"). The following rules govern the security of your Login Information:
(i) You shall not share the Account or the Login Information, nor let anyone else access your Account or do
anything else that might jeopardize the security of your Account;
(ii) In the event you become aware of, or reasonably suspect, any breach of security, including without
limitation any loss, theft or unauthorized disclosure of the Login Information, you must immediately notify Seek
Thermal and modify your Login Information;
(iii) You are solely responsible for maintaining the confidentiality of the Login Information and you will be
responsible for all uses of the Login Information, including purchases, whether or not authorized by you; and
(iv) You are responsible for anything that happens through your Account.
(c) Reclaiming Usernames. Seek Thermal reserves the right to remove or reclaim any usernames at any time
and for any reason, including but not limited to claims by a third party that a username violates the third party's rights.
1.7 License and Account Limitations and Prohibitions.
(a) General Effects of Violations. Any use of the Services in violation of these Terms is strictly prohibited, can
result in the immediate revocation of your limited licenses granted by Sections 1.1 and 1.3, and may subject you to
liability for violations of law.
(b) Activity Prohibitions. You agree that you will not, under any circumstances:
(i) Engage in any act that Seek Thermal deems to be in conflict with the spirit or intent of the Services,
including but not limited to circumventing or manipulating these Terms;
(ii) Advertise, solicit or transmit any commercial advertisements, including chain letters, junk e-mail or repetitive
messages to anyone;
(iii) Use the Services in connection with any violation of any applicable law or regulation, or do anything that
promotes the violation of any applicable law or regulation;
(iv) Without Seek Thermal's express written consent, modify or cause to be modified any files or content that
are used to offer the Services;
(v) Disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer or server used to
offer or support the Services (each a "Server") or (2) the enjoyment of the Services by any other person;
(vi) Institute, assist or become involved in any type of attack, including without limitation distribution of a virus,
denial of service attacks upon the Services or other attempts to disrupt the Services or any other person's use or
enjoyment of the Services;
(vii) Attempt to gain unauthorized access to the Services, Third Party Accounts, Servers or networks connected
to the Services by any means other than the Application, including but not limited to circumventing or modifying,
attempting to circumvent or modify or encouraging or assisting any other person to circumvent or modify, any
security, technology, device or software that is part of the Services;
(viii) Post any information that is abusive, threatening, obscene, defamatory, libelous or racially, sexually,
religiously or otherwise objectionable or offensive;
(ix) Post any information that contains nudity, excessive violence or offensive subject matter or that contains a
link to such content;
(x) Attempt to, or harass, abuse, harm, or advocate or incite harassment, abuse or harm of another person or
group of persons, including Seek Thermal employees or customer service representatives;
www.GlobalTestSupply.com
Find Quality Products Online at: [e-mail]