Dyson DC50 Ball Compact User manual

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OPERATING MANUAL
ASSEMBLY OPERATION
WASH FILTERS
Wash filters with cold water
at least every month.
REGISTER
YOUR FREE
5YEAR
GUARANTEE
TOdAY
WASH FILTERS
Wash filters with cold water
at least every month.

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5year guarantee, your Dyson appliance
will be covered for parts and labour for 5years from the date of
purchase, subject to the terms of the guarantee.
If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when
you bought the appliance.
Most questions can be solved over the phone by one of our trained
Dyson Helpline staff.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general tips and useful
information about Dyson.
Your serial number can be found on your rating plate which is behind the clear bin.
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
2
This illustration is for example purposes only.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.
REGISTER
ONLINE
Visit our website to register your full
parts and labour guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
UK 0800 298 0298
ROI 01 475 7109
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK:08002980298
Open 7am–10pm. 7 days a week.
Email: [email protected]
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN160RP England.
ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI:014757109
Open 7am–10pm. 7 days a week.
Email: [email protected]
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified persons in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the
hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard rewind the cable when not in use.
18. Do not use without the clear bin and filters in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
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Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the appliance
is in use.

1
2
click
Automatic
Operation
Emptying the clear bin
Looking for blockages
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1
2
click
Automatic
Carpets or hard floors Attachments
Brush bar clearing obstructions
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BRUSHBAR MAINTENANCE disassemble
A
B
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click
x10
IMPORTANT!
WASH FILTERS
Base plate disassembly

BRUSHBAR MAINTENANCE reassemble
A
B
click
click
click
click
x10
Wash filters with cold water at least every month.
The filters may require more frequent washing if vacuuming fine dust.
Base plate reassembly
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USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
ASSE M B LY
• Lietheapplianceonitsback.
• Thecleanerheadfitsontotheconnectionsunderneaththefrontpartoftheball.
Slidethecleanerheadupintothechannelseithersideoftheairway.Pushfirmly:
thecleanerheadwillclickintoplaceandtheredlatchwillengage.
• Standtheapplianceupstraight.
• Placethehandleandwandassemblyintothegroovesinthetopoftheducton
theappliance.
• Pushtheredhandlereleasebuttondown.Slidethehandledowninthegrooves
forabout10cm.Letgoofthebutton.Pullupthehandlegentlyuntilitclicksinto
place–theredhandlereleasebuttonwillpopup.
• Connectthewandandthehose.Makesuretheyareseatedintherecessof
thehandle.
• Pushtheredhandlereleasebuttondownwhilstpressingtheredbuttononthe
hose.Slidethehandledownintoplaceinthemachine.Theredhandlerelease
buttonwillremaindown.Thisisthestorageposition.
• Closethewandcap.
• Tofitthetoolholder,firstremovethecycloneandclearbinassembly:releaseit
bypressingtheredbuttonatthetopofthecyclone.
• Slidethetoolholderontothebackoftheappliance,justabovetheball,as
shown.Pressthetoolholderonwithyourthumbs,whileholdingthefrontofthe
appliancewithyourfingers.Thefittingistight,souseaconstant,firmpressure.
(Pleasenote:Thetoolholderisnotdesignedtoberemoved.)
• Refitthecycloneandclearbinunit.
• Attachthetools.
• Windthecablearoundthecablehooks.Securewiththeclip.
• Towatchashortonlinevideovisit:
UK–www.dyson.co.uk/dc50gettingstarted
ROI–www.dyson.ie/dc50gettingstarted
OPERATION
• Unwindthecable.
• Plugtheapplianceintothemainselectricitysupply.
• Touse,pullupthehandletoextendit.Theredhandlereleasebuttonwillpop
up.Reclinetheappliancebypullingbackwardsonthehandle.
• Toswitch‘ON’or‘OFF’presstheredpowerbutton,locatedasshown.
• Afteruse,returntheappliancetotheuprightposition,pushingitfirmlyinto
place.Thestabiliserwheelswillautomaticallylower.
• Toretractthehandle,makesurethehoseandwandareseatedintherecessof
thehandle.
• Pushtheredhandlereleasebuttondown.Slidethehandledownintoplacein
theappliance.
• Thenunplugtheappliance,coilthecablesafelyandputtheapplianceaway.
• Switch‘OFF’theappliance,unplugandensureitisuprightbefore:
– changingorusingtools
– removingthehoseorairwayinspectionparts.
• Usethecyclonecarryhandletocarrytheappliance.
• Thewandcanbeusedwhenthehandleisretractedorextended.
• Toreleasethewand,openthewandreleasecap.
• Pullthewandupandawayfromthehandle.
• Inuse,thetoolscanbeattachedtoeitherthehoseorthewand.
• Toattachthetoolstothehose,presstheredreleasebuttonintheconnecting
collarandremovethewandfromthehose.
• Torefit,removetoolsandplacethewandintothehoseuntiltheredbuttonclicks
intoplace.
• Presstheredbuttononthehose.Slidethewandintothehose.
• Makesurethewandandhoseareseatedintherecessofthehandle.
Thehosemustbecontracted.
• Ifthehandleisextended,holdthecollarwiththecablehookonitandslideit
downintherecessofthehandle–itwillclickintoplace.Makesurethetopof
thewandclicksintoplaceinthetopofthehandleatthesametime.Closethe
wandcap.
• Presstheredhandlereleasebuttondownandslidethehandledowninto
theappliance.
• Ifthehandleiscontracted(i.e.inthelowstorageposition),makesurethecollar
withthecablehookisseatedintherecessofthehandle.Slidethewanddown
intothehosesothetopofthewandclicksintoplaceinthetopofthehandleat
thesametime.
CARPETS OR HARD FLOORS
• Thebrushbarwillalwaysdefaultto‘ON’(spinning)eachtimeyouswitchthe
appliance‘ON’andreclineitforcleaning.
• Thebrushbarwillnotrotatewhentheapplianceisupright.
• Toswitchthebrushbar‘OFF’(e.g.fordelicaterugsandfloors):
– switchtheappliance‘ON’
– reclinetheappliance
– pressthebrushbar‘ON/OFF’button–thebrushbarwillstopspinning.
• Thebrushbarwillautomaticallystopifitbecomesobstructed.See‘Brushbar–
clearingobstructions’.
• Beforevacuumingyourflooring,rugsandcarpets,checkthemanufacturer’s
recommendedcleaninginstructions.
• Somecarpetsmayfuzzifarotatingbrushbarisusedwhenvacuuming.Ifthis
happens,werecommendvacuumingwiththebrushbarswitched‘OFF’and
consultingwiththeflooringmanufacturer.
• Thebrushbarontheappliancemaydamagesomecarpettypes.Ifyouare
unsure,turn‘OFF’thebrushbar.
LOOKING AFTER YOUR DYSON APPLIANCE
• Donotcarryoutanymaintenanceorrepairworkotherthanthatshowninthis
DysonOperatingManual,oradvisedbytheDysonHelpline.
• OnlyusepartsrecommendedbyDyson.Ifyoudonotthiscouldinvalidate
yourguarantee.
• Storetheapplianceindoors.Donotuseorstoreitbelow0°C(32°F).Ensurethe
applianceisatroomtemperaturebeforeoperating.
• Cleantheapplianceonlywithadrycloth.Donotuseanylubricants,cleaning
agents,polishesorairfreshenersonanypartoftheappliance.
• Ifusedinagarage,alwayswipethebaseplate,ballandstabiliserwheelswith
adryclothaftervacuumingtocleanoffanysand,dirtorpebblesthatcould
damagedelicatefloors.
VACUUMING
CAUTION:
• Donotusewithouttheclearbinandfiltersinplace.
• Finedirtsuchasplasterdustorflourshouldonlybevacuumedinvery
smallamounts.
• Donotusetheappliancetopickupsharphardobjects,smalltoys,pins,paper
clips,etc.Theymaydamagetheappliance.
• Whenvacuuming,certaincarpetsmaygeneratesmallstaticchargesinthe
clearbinorwand.Theseareharmlessandarenotassociatedwiththemains
electricitysupply.Tominimiseanyeffectfromthis,donotputyourhandorinsert
anyobjectintotheclearbinunlessyouhavefirstemptieditandrinseditoutwith
coldwater(see‘Cleaningtheclearbin’).
• Powerfulsuctioncancausethehoseto‘pullback’–pleasetakecare.
• Donotworkwiththeapplianceaboveyouonthestairs.Whencleaningstairsit
isrecommendedthatthehandleisnotextendedandthatyouuseatoolonthe
endofthehoseratherthanthewand.
• Donotputtheapplianceonchairs,tables,etc.
• Beforevacuuminghighlypolishedfloors,suchaswoodorlino,firstcheckthat
theundersideofthefloortoolanditsbrushesarefreefromforeignobjectsthat
couldcausemarking.
• Donotleavethecleanerheadinoneplaceondelicatefloors.
EMPTYING THE CLEAR BIN
• EmptyassoonasthedirtreachestheleveloftheMAXmark–donotoverfill.
• Switch‘OFF’andunplugbeforeemptyingtheclearbin.
• Toremovethecycloneandclearbinunit,pressdownontheredbuttononthe
topofthecarryinghandleonthecyclone.
• Toreleasethedirt,pressallthewaydownonthesameredbuttononthetopof
thecarryinghandleonthecyclone.
• Tominimisedust/allergencontactwhenemptying,encasetheclearbintightlyin
aplasticbagandempty.
• Removetheclearbincarefullyfromthebag.
• Sealthebagtightly,disposeasnormal.
• Torefit:
– ensuretheairwayinthebinbaseisclearofdustanddirt
– closetheclearbinbasesoitclicksintoplace
– pushthecycloneandclearbinunitintothemainbodyoftheappliance;itwill
clickintoplace
– ensurethecycloneandclearbinunitissecure.
Forafreefactsheetvisit:www.dyson.co.uk/technology/allergy
CLEANING THE CLEAR BIN
• Removethecycloneandclearbin(instructionsabove).
• Toseparatethecycloneunitfromtheclearbinpresstheredbuttontoopen
theclearbinbase.Thisexposesasmallsilverbuttonbehindtheredopening
mechanism.Pressthesilverbutton(onitsribbedarea)andseparatethecyclone
unitfromtheclearbin.
• Cleantheclearbinwithcoldwateronly.
• Ensuretheclearbiniscompletelydrybeforereplacing.
• Donotusedetergents,polishesorairfreshenerstocleantheclearbin.
• Donotputtheclearbininadishwasher.
• Donotimmersethewholecycloneinwaterorpourwaterintothecyclones.
• Cleanthecycloneshroudwithadryclothordrybrushtoremovelintanddust.
• Torefit:
– fitthecycloneshroudintotheclearbinsothatthesilverbuttonclicks
andengages
– closetheclearbinbasesoitclicksintoplace
– pushthecycloneandclearbinunitintothemainbodyoftheappliance;
itwillclickintoplace
– ensurethecycloneandclearbinunitissecure.
WASHING YOUR FILTERS
• Yourappliancehastwowashablefilters,locatedasshown.
• Checkandwashthefiltersonceamonthtomaintainperformance.
• Switch‘OFF’andunplugbeforecheckingorremovingthefilters.
• Thefiltersmayrequiremorefrequentwashingifvacuumingfinedust.
• Washwithcoldwateronly.Donotusedetergents.
• Donotputthefiltersinadishwasher,washingmachine,tumbledryer,oven,
microwaveornearanakedflame.
Filter A
• Removethecycloneandclearbin(instructionsabove).
• Releasethecatchonthefrontofthecyclonehandle.Swingthehandleback.
• Liftoutthefilter.
• Washthefilterwithcoldwateronly.Holdunderatapandrunwaterthroughthe
openenduntilthewaterrunsclear.Turnupsidedownandtapout.
• Squeezeandtwistwithbothhandstomakesuretheexcesswaterisremoved.
• Runwaterovertheoutsideofthefilteruntilthewaterrunsclear.
• Squeezeandtwistwithbothhandstomakesuretheexcesswaterisremoved.
• Standthefilteronitswide,openendtodry.Leavetodrycompletelyfora
minimumof24hours.
• Replacethefilterintothecyclone.Swingthehandlebackintoplace.Ensurethe
latchclickstoengageandissecure.Fitthecycloneandclearbinunitontothe
appliance(instructionsabove).
Filter B
• Lietheapplianceonitsside.
• ToremovefilterB:
– turnthebluecentrallockingdialontheoutercoveroftheballanti-clockwise
untilthecoverisreleased
– liftoffthecover
– turnthefilterone-quarteranti-clockwisetorelease.
• Washthefilterwithcoldwateronly.
• FilterBshouldberinsedandtappedoutuntilthewaterrunsclear,thentapped
outagaintoensureallexcesswaterisremoved.(Tapontheplasticrim,notthe
filtermaterial.)Leavetodrycompletelyforaminimumof24hours.

9
• Itisnormalforthefilterintheballtoturngreyincolour.
• TorefitfilterB:
–refitthefilterontotheball
–securethefilterbyturningitclockwisesothewhitearrowsalign.
• Whenrefittingtheoutercoveroftheball,keepturningthecentrallockingdial
clockwise.Whenitstartstoclickitislocked.
• Towatchashortonlinevideovisit:
UK–www.dyson.co.uk/dc50filterwash
ROI–www.dyson.ie/dc50filterwash
BLOCKAGES – THERMAL CUT-OUT
• Thisapplianceisfittedwithanautomaticallyresettingthermalcut-out.
• Largeitemsmayblockthetoolsorwandinlet.Ifanypartbecomesblockedthe
appliancemayoverheatandautomaticallycut-out.
• Ifthishappens,followtheinstructionsbelowin‘Lookingforblockages’.
LOOKING FOR BLOCKAGES
• Switch‘OFF’andunplugbeforelookingforblockages.Failuretodosocould
resultinpersonalinjury.
• Leavetocooldownfor1-2hoursbeforecheckingthefiltersorforblockages.
• Clearanyblockagebeforerestarting.
• Lookforblockagesinthewand,airwaysandcleanerhead.
• Toreleasethehosefromthemachine,youwillneedtoremovethewand.
• Openthewandreleasecap.
• Pullthewandupandawayfromthehandle.
• Presstheredreleasebuttonintheconnectingcollarandremovethewandfrom
thehose.
• Releasethehosefromtheappliancebypressingtheredtabonthebaseofthe
hose–youcanseeitfromthefrontoftheappliance.
• Checkforblockagesinthehose.
• Bewareofsharpobjectswhencheckingforblockages.
• Torefitthehose,aligntheguidesonthebaseofthehosewiththechannelsin
theneckoftheairway.Ensuretheredtabfacesthefrontoftheappliance.Push
thehoseon.Itwillclickintoplace.Torefitthewandfollowtheinstructionsabove
inthe‘Operation’section.
• Toremovethebaseplatetoaccessanobstruction,see‘Baseplate–
disassembly/reassembly’.
• Tolookforblockagesinthefrontairwaybetweentheballandthecleaner
headyouwillneedtoremovethecleanerhead:see‘Baseplate–disassembly/
reassembly’belowonhowtodothis.
• Tolookforblockagesintherearairwaybetweentheballandthecleaner
headyouwillneedtoreleasetheelasticatedrearconnection.Pulltheplastic
connectortowardsyoutoreleasefromtheupperairway.Toreplaceit,pullit
alittlewayoutonthehorizontalsothatitalignswiththeupperairway.Gently
releaseitsoitpullsitselfbackintoplace.
• Bewareofsharpobjectswhencheckingforblockages.
• Refitallpartssecurelybeforeusing.
• Clearingblockagesisnotcoveredbyyourguarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
• Ifyourbrushbarisobstructed,itmayshut‘OFF’.Ifthishappens,youwillneed
toremovetheblockage.
• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin
personalinjury.
• Bewareofsharpobjectswhenclearingobstructions.
• Ifyoustillcannotcleartheobstruction,pleasefollowtheinstructionsbelowto
removethebaseplate.Thisgivesmoreaccesstotheobstruction.Alternatively,
contactaDysonexpertontheDysonHelplineorvisitthewebsite.Clearing
brushbarobstructionsisnotcoveredbyyourguarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin
personalinjury.
• Lietheapplianceonitsfront.
• Thereisaredlatchontheconnectionbetweentheballandcleanerhead.Slide
ittowardstheball,supportingtheapplianceasyoudoso.
• Pullthecleanerheadawayfromtheappliance.Useaconstant,firmpressure.
• Ateachendofthecleanerheadaretworedlevers:
–pivottheleversupandouttowardstheendofthecleanerheaduntiltheyclick
–hingethebaseplateopen.
• Bewareofsharpobjectswhenclearingobstructions.
• Torefitthebaseplate,hingeitclosed.
• Tosecurethebaseplatepivotbothleversbackintopositionsotheyareflush
withthesurfaceofthecleanerhead.
• Laytheapplianceonitsback.
• Fitthecleanerheadbackontotheconnectionsunderneaththefrontpartofthe
ball.Slidethecleanerheadupintothechannelseithersideoftheairway.Push
firmly:thecleanerheadwillclickintoplaceandtheredlatchwillengage.
BRUSH BAR – TROUBLESHOOTING
Ifthebrushbarhasstoppedspinning,followtheinstructionsaboveonclearing
obstructions.Alternatively,contactaDysonexpertontheDysonHelplineorvisit
thewebsite.
• Towatchashortonlinevideovisit:
UK–www.dyson.co.uk/dc50brushbarmaintenance
ROI–www.dyson.ie/dc50brushbarmaintenance
DISPOSAL INFORMATION
Dysonproductsaremadefromhighgraderecyclablematerials.Pleasedispose
ofthisproductresponsiblyandrecyclewherepossible.
GUARANTEE TERMS & CONDITIONS
DYSON CUSTOMER CARE
THANKYOUFORCHOOSINGTOBUYADYSONAPPLIANCE
Afterregisteringyourfree5yearguarantee,yourDysonappliancewillbe
coveredforpartsandlabourfor5yearsfromthedateofpurchase,subjectto
thetermsoftheguarantee.
IfyouhaveanyquestionsaboutyourDysonappliance,calltheDysonHelpline
withyourserialnumberanddetailsofwhere/whenyouboughttheappliance.
MostquestionscanbesolvedoverthephonebyoneofourtrainedDyson
Helplinestaff.
Alternatively,visitwww.dyson.co.uk/support(UK)orwww.dyson.ie/support(ROI)
foronlinehelp,generaltipsandusefulinformationaboutDyson.
IfyourDysonapplianceneedsaservice,calltheDysonHelplinesowecan
discusstheavailableoptions.IfyourDysonapplianceisunderguarantee,and
therepairiscovered,itwillberepairedatnocost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
Tohelpusensureyoureceivepromptandefficientservice,pleaseregisterasa
Dysonapplianceowner.Therearethreewaystodothis:
• Onlineatwww.dyson.co.uk/register(UK)orwww.dyson.ie/support(ROI).
• TelephonetheDysonHelpline.
• Completetheenclosedformandpostittous.
ThiswillconfirmownershipofyourDysonapplianceintheeventofaninsurance
loss,andenableustocontactyouifnecessary.
Yourserialnumbercanbefoundonyourratingplatewhichisbehindthe
clearbin.
LIMITED 5 YEAR GUARANTEE
TERMSANDCONDITIONSOFTHEDYSON5YEARLIMITEDGUARANTEE
WHAT IS COVERED
TherepairorreplacementofyourDysonappliance(atDyson’sdiscretion)ifit
isfoundtobedefectiveduetofaultymaterials,workmanshiporfunctionwithin
5yearsofpurchaseordelivery(ifanypartisnolongeravailableoroutof
manufactureDysonwillreplaceitwithafunctionalreplacementpart).
Theguaranteewillonlybevalid(i)iftheapplianceisusedinthecountryin
whichitwassoldor(ii),iftheapplianceisusedinAustria,Belgium,France,
Germany,Ireland,Italy,Netherlands,SpainortheUnitedKingdomandthe
samemodelasthisapplianceissoldatthesamevoltageratingintherelevant
country.
WHAT IS NOT COVERED
Dysondoesnotguaranteetherepairorreplacementofaproductwherea
defectistheresultof:
• Accidentaldamage.
• Faultscausedbynegligentuseorcare,misuse,neglect,carelessoperation
orhandlingoftheappliancewhichisnotinaccordancewiththeDyson
OperatingManual.
• Useoftheapplianceforanythingotherthannormaldomestichousehold
purposes.
• Useofpartsnotassembledorinstalledinaccordancewiththeinstructions
ofDyson.
• UseofpartsandaccessorieswhicharenotgenuineDysoncomponents.
• Faultyinstallation(exceptwhereinstalledbyDyson).
• RepairsoralterationscarriedoutbypartiesotherthanDysonorits
authorisedagents.
• Blockages–pleaserefertotheDysonOperatingManualfordetailsofhowto
lookforandclearblockages.
• Normalwearandtear(e.g.fuse,brushbar,etc.).
Ifyouareinanydoubtastowhatiscoveredbyyourguarantee,please
contactDyson.
SUMMARY OF COVER
• Theguaranteebecomeseffectiveatthedateofpurchase(orthedateofdelivery
ifthisislater).
• Youmustprovideproofof(boththeoriginalandanysubsequent)delivery/
purchasebeforeanyworkcanbecarriedoutonyourDysonappliance.Without
thisproof,anyworkcarriedoutwillbechargeable.Keepyourreceiptor
deliverynote.
• AllworkwillbecarriedoutbyDysonoritsauthorisedagents.
• AnypartswhicharereplacedwillbecomethepropertyofDyson.
• TherepairorreplacementofyourDysonapplianceunderguaranteewillnot
extendtheperiodofguarantee.
• Theguaranteeprovidesbenefitswhichareadditionaltoanddonotaffectyour
statutoryrightsasaconsumer.
ABOUT YOUR PRIVACY
• YourinformationwillbeheldbyDysonLimitedanditsagentsforpromotional,
marketingandservicingpurposes.
• Ifyourpersonaldetailschange,ifyouchangeyourmindaboutanyofyour
marketingpreferencesorifyouhaveanyqueriesabouthowweuseyour
information,pleasecontactDysonLimited.
• Formoreinformationonhowweprotectyourprivacy,pleaseseeourprivacy
policyontheDysonwebsite.
DYSON CONTACT DETAILS
UK:
Website:www.dyson.co.uk/support
DysonHelpline:UK:08002980298
Open7am–10pm.7daysaweek.
Email:ask[email protected]
Address:DysonLimited,TetburyHill,Malmesbury,WiltshireSN160RPEngland.
ROI:
Website:www.dyson.ie/support
DysonHelpline:ROI:014757109
Open7am–10pm.7daysaweek.
Email:ask[email protected]
Address:Unit10,GrantsLane,GreenogueBusinessPark,Rathcoole,Dublin24.
PRODUCT INFORMATION
Pleasenote:Smalldetailsmayvaryfromthoseshown.

www.dyson.com
Dyson Customer Care
After registering your free 5year guarantee, your Dyson appliance
will be covered for parts and labour for 5years from the date of
purchase, subject to the terms of the guarantee.If you have any
questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought the
appliance. Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.
JN. 52037 PN.258 09-02-02 11.10.12
DYSON CONTACT DETAILS
UK:
Website: www.dyson.co.uk/support
Dyson Helpline: UK:08002980298
Open 7am–10pm. 7 days a week.
Email: [email protected]
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN160RP England.
ROI:
Website: www.dyson.ie/support
Dyson Helpline: ROI:014757109
Open 7am–10pm. 7 days a week.
Email: [email protected]
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.
IMPORTANT!
WASH FILTERS
Wash filters with cold water at least every month.
The filters may require more frequent washing if vacuuming fine dust.

GUARANTEE FORM
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.com/register
UK 0800 298 0298
ROI 01 475 7109
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
Serial number
As a Dyson appliance owner, you can hear about
Dyson inventions, services and products before anyone
else. If it’s okay to contact you, please let us know how
we may do this.
By mail Yes

No

By phone Yes

No

By email Yes

No

By text message Yes

No

We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
Yes

No

Date of purchase
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Country of purchase
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UK
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ROI
Title Surname
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First name
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Address
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Postcode
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email
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Telephone Mobile
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