Eaton xChargeIn Instruction Manual

xChargeIn
Frequently Asked Questions
for commissioning and service technicians

EATON xChargeIn FAQs commissioning and service technicians
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© EATON 2018
Table of contents
1ASSEMBLY 3
1.1 AT WHAT LOCATIONS/SITES MAY BE EATON XCHARGEIN BE INSTALLED? 3
1.2 ARE SPECIAL TOOLS REQUIRED FOR THE ASSEMBLY,INSTALLATION,AND INSPECTION? 3
1.3 WHAT ADDITIONAL MATERIAL IS REQUIRED FOR THE INSTALLATION? 3
2CONNECTION AND INSTALLATION 4
2.1 HOW CAN THE EATON XCHARGEIN BE ELECTRICALLY PROTECTED? 4
2.2 IS A 32 AFEED-IN ABSOLUTELY NECESSARY FOR OPERATING THE EATON XCHARGEIN? 4
2.3 WHICH FAULT-CURRENT CIRCUIT BREAKER (FI) IS USED IN THE BUILDING INSTALLATION?4
2.4 CAN A EATON XCHARGEIN WITH TYPE 2SOCKET/CABLE ALSO BE OPERATED IN SINGLE
PHASE? 4
2.5 CAN A EATON XCHARGEIN WITH TYPE 1CABLE ALSO BE OPERATED IN THREE PHASE? 4
2.6 CAN THE EATON XCHARGEIN BE CONVERTED FROM SINGLE-PHASE OPERATION (230 V)
TO THREE-PHASE OPERATION (400 V)? 4
2.7 HOW IS THE CONNECTION CABLE INSERTED INTO THE EATON XCHARGEIN? 5
2.8 WHAT IS THE PURPOSE OF THE ENABLE INPUT "IN" (X1)? 5
2.9 WHAT IS THE PURPOSE OF THE SWITCH CONTACT "OUT" (X2)? 5
2.10 HOW IS THE ETHERNET CABLING DONE IN THE TERMINAL PANEL (FOR VERSIONS WITH
ETHRNET COMMUNICATION)? 5
3COMMISSIONING 5
3.1 WHERE CAN IFIND THE TECHNICAL DATA FOR THE EATON XCHARGEIN? 5
3.2 HOW DO ITEST THE EATON XCHARGEIN AFTER INSTALLATION? 5
3.3 CAN ICONNECT THE EATON XCHARGEIN TO A HOME NETWORK? 5
3.4 CAN IUPDATE THE FIRMWARE OF THE EATON XCHARGEIN? 6
3.5 EXAMPLES FOR EATON XCHARGEIN IP ADDRESSING USING THE DIP-SWITCHES 6
4POSSIBLE FAULTS 7
4.1 THE EATON XCHARGEIN REMAINS BLACK AFTER SWITCHING ON 7
4.2 GENERAL FAULTS (ARE DISPLAYED IN THE COLORS RED-WHITE) 7
4.3 FAULT IN THE POWER UNIT (IS DISPLAYED IN THE COLORS RED-BLUE) 9
5MECHANICAL DAMAGE AND REPLACEMENT PARTS 12
5.1 THE DEVICE SHOWS DAMAGE AFTER UNPACKING 12
5.2 WHICH REPLACEMENT PARTS CAN BE ORDERED? 12
6WARRANTY 12

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1 Assembly
1.1 At what locations/sites may be EATON xChargeIn be installed?
The EATON xChargeIn is suitable for indoor and outdoor installations. However, several
installation instructions and restrictions must be observed. For installation details, please
refer to the installation manual in the "General criteria for the site selection" chapter.
1.2 Are special tools required for the assembly, installation, and inspection?
Assembly
For installing the EATON xChargeIn, you will require a drill and an open-end wrench
(13mm/M8).
Electrical installation:
• Flathead screwdriver for supply terminals (blade width 5.5 mm)
• Flathead screwdriver for SELV terminals (blade width 3.0 mm)
• Phillips head screwdriver PH2
•Mounting tools for screw connections M16 (width across flats 20 mm) and M32 (width
across flats 36 mm)
• LSA+® insertion tool (optional – versions with PLC/ethernet communication)
Spring-type terminal connections
Please observe that an electrical inspection is necessary after installing the charging station.
This electrical inspection must be carried out in accordance with the respective valid national
standards and guidelines.
1.3 What additional material is required for the installation?
The EATON xChargeIn in European versions is turnkey ready with all required installation
material supplied.

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2 Connection and installation
2.1 How can the EATON xChargeIn be electrically protected?
The fuse protection of the EATON xChargeIn always occurs in the local building installation.
The fuse protection by circuit line breaker must be done in dependence on the available
power in the respective EATON xChargeIn version (Type 2 socket/cable, Type 1 cable) in
accordance with the locally valid guidelines.
2.2 Is a 32 A feed-in absolutely necessary for operating the EATON xChargeIn?
No. The EATON xChargeIn can be configured via DIP switches in the housing to the
maximum permitted current (10A, 13A, 16A, 20A, 25A, 32A).
Please observe the deviating requirements for fulfilling "Z.E.-Ready®" (Renault) in the
installation manual in the "Deviating requirements for fulfilling the "Z.E.-Ready®" (Renault).
2.3 Which fault-current circuit breaker (FI) is used in the building installation?
The selection of the FI circuit breaker type largely depends on the vehicle to be charged.
EATON recommends at least using a FI fault-current circuit breaker of Type A, whereby
some vehicle manufacturers require a FI fault-current circuit breaker of Type B (universal
currents). The following approach is therefore recommended:
If only one vehicle is charged at the EATON xChargeIn and the vehicle manufacturer
does not require a FI fault-current circuit breaker of Type B, then Type A can be used.
If different vehicles are charged at the EATON xChargeIn, then a FI fault-current
circuit breaker of Type B should be installed to prevent any damage caused by fault
current.
2.4 Can a EATON xChargeIn with Type 2 socket/cable also be operated in single
phase?
Yes. However, bear in mind that with single-phase operation there is less charging power
available for the vehicle as with three-phase operation.
2.5 Can a EATON xChargeIn with Type 1 cable also be operated in three phase?
With a Type 1 plug/cable, charging can only occur in single phase. However, with the
EATON xChargeIn it is possible to connect the additional phases in the connection area.
However, the charging only occurs in single phase.
2.6 Can the EATON xChargeIn be converted from single-phase operation (230 V) to
three-phase operation (400 V)?
A conversion in this case only makes sense with a EATON xChargeIn with Type 2
socket/cable. Can a vehicle be charged with a EATON xChargeIn with Type 1 cable in only
single-phase anyway.

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2.7 How is the connection cable inserted into the EATON xChargeIn?
If the feed line is run on the surface, a cable insertion from above is provided for. If the
installation is done with flush mounting, the cable is inserted from the rear into the EATON
xChargeIn. Please observe the information in the installation manual in the "Connecting the
power supply lines" chapter.
A cable feedthrough from below is not allowed!
2.8 What is the purpose of the enable input "IN" (X1)?
The enable input is intended for use with an external potential-free contact. Using the enable
input, it is possible to control the charging station using external components (e.g. external
key switches, ripple control receiver of the energy supplier, house control, time switches,
combination lock, photovoltaic system etc.).
The configuration of the enable input occurs via the DIP switches in the terminal panel. With
active enable input, charging is only possible if the enable contact is closed.
2.9 What is the purpose of the switch contact "OUT" (X2)?
The switch contact X2 "OUT" is a potential-free signal contact with which an upstream safety
device (e.g. circuit breaker or residual current device) can be switched off in the event of a
unit fault (contactor contacts welded). For instance, this is a requirement for Renault Z.E.-
Ready-compliant installations. Over this relay contact only safety extra-low-voltage <50VAC
(0.5A) may be switched. For further information including a connection example please refer
to the installation manual in chapter “Switch contact output X2”.
The configuration of the signal contact occurs via the DIP switches in the terminal panel.
2.10 How is the Ethernet cabling done in the terminal panel (for versions with Ethrnet
communication)?
The EATON xChargeIn in versions with Ethernet communication (S-series) have two
Ethernet connections, one LSA+ connection terminal and an RJ45 socket. Hardwired
Ethernet cabling on-site has to be done to the LSA+ connection terminal. The RJ45 socket is
merely an interface for debugging functions and for software updates.
3 Commissioning
You can find general information on commissioning in the installation manual in the
"Commissioning" chapter.
3.1 Where can I find the technical data for the EATON xChargeIn?
You can find the technical data for the EATON xChargeIn in the installation manual in the
"Technical data" chapter.
3.2 How do I test the EATON xChargeIn after installation?
The charging station can be placed into a commissioning mode for supporting the initial
system test. During this, a self test of the device is performed (interlocking, contactor
activation, current measurement, etc.) and the result is displayed. You can find more detailed
information in the installation manual in the "Commissioning mode/self test" chapter.
3.3 Can I connect the EATON xChargeIn to a home network?
EATON xChargeIn S-series variants can be connected to a home network.

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The EATON xChargeIn features a webserver which displays energy and consumption data
as well as event and possible error log entries. Moreover, the unit can be externally
controlled through a home network using UDP communication. With this feature it is possible
to optimize own household energy consumption in combination with photovoltaic systems
and other appliances. For further information please see the installation manual chapter
“DIP-Switch settings” and the “UDP programmers’ guide” retrievable from the download
section at www.eaton.com/evc.
3.4 Can I update the firmware of the EATON xChargeIn?
Yes, this is possible. Firmware updates are even recommended, as outcomes from
continuous tests with new car models as well as possible changes in applicable standards
result in firmware changes. The latest firmware releases including an update manual can be
retrieved from the download section at www.eaton.com/evc.
3.5 Examples for EATON xChargeIn IP addressing using the DIP-switches
The EATON xChargeIn uses the binary number for IP addressing. Please see the following
examples:
For further detailed information on how the EATON xChargeIn is configured through the DIP-
switches, please see the installation manual chapter “DIP-switch settings”.
Example for address “11”
DSW2.1 = ON (value=1)
DSW2.2 = OFF (value=0)
DSW2.3 = OFF (value=0)
DSW2.4 = OFF (value=0)
Address = 10 + 1 + 0 + 0 + 0 = 11
Example for address “11”
DSW2.1 = ON (value=1)
DSW2.2 = OFF (value=0)
DSW2.3 = OFF (value=0)
DSW2.4 = OFF (value=0)
Address = 10 + 1 + 0 + 0 + 0 = 11
Example for address “22”
DSW2.1 = ON (value=0)
DSW2.2 = OFF (value=0)
DSW2.3 = OFF (value=4)
DSW2.4 = OFF (value=8)
Address = 10 + 0 + 0 + 4 + 8 = 22

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4 Possible faults
4.1 The EATON xChargeIn remains black after switching on
If the EATON xChargeIn does not display anything after switching on, please check the glass
tube fuse on the left hand side of the connection area. For replacing the fuse please see the
instructions in the installation manual in the “Replacing the fuse” chapter.
4.2 General faults (are displayed in the colors red-white)
The EATON xChargeIn has a status LED which displays color codes for specific faults that
can occur during operation or after connecting the charging cable. The displayed faults can
have internal causes (charging station hardware or software), external causes (incorrect
configuration of the EATON xChargeIn, fault-current circuit breaker, power supply) or causes
which specifically affect the power unit.
Note: You can find the color codes for the general operating states in the user manual in the
"Status LED" chapter.
Fault 1 - External fault
The status LED displays 0001 "white white white
red"
Plug Lost - The plug was pulled out during the
charging procedure
Error Log Entry „1“
Check the plug connection and start the charging
procedure again
Display example
E.g. Fault 6 (internal fault)

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Fault 2 - External fault
The status LED displays 0010 "white white red
white"
Plug Undefined - The plug was not recognized
Error Log Entry „2“
Check whether a standard-compliant plug is
being used
Fault 3 –Hardware warning
The status LED displays 0011 "white white red
red"
Overheat –General temperature exceedance -
the charging station is overheated.
Error Log Entry „3“
Interrupt the charging procedure and continue
with it at a later point in time. If the fault occurs
again, check whether the device is installed at a
suitable location (see installation manual in the
"General criteria for the site selection" chapter)
Fault 4 - External fault
The status LED displays 0100 "white red white
white"
Lock Failed - The plug could not be locked
Error Log Entry „4“
Check whether you are using a standard-
compliant plug and whether there are mechanical
damages present
Fault 5 - External fault
The status LED displays "white red white red"
Ohmic Load - The charging station has not
detected an electric vehicle but rather a
prohibited load
Error Log Entry „5“
Only standard-compliant electrically operated
vehicles may be charged at the EATON
xChargeIn. Remove the prohibited consumer and
start the charging procedure again
Fault 6 - Internal fault
The status LED displays 0110 "white red red
white"
Power Mismatch - There is a fault in the power
supply
Error Log Entry „6“
The power unit has an unspecified fault.
Disconnect the vehicle and start the charging
procedure again. If the problem persists, please
contact your dealer or service partner
Fault 7 –Configuration fault
The status LED displays "white red red red"
IBN Mode - The charging station is in
commissioning mode
Error Log Entry „7“
Check the DIP switch settings for correct
configuration and start the charging procedure
again. (See installation manual in the "DIP switch
settings" chapter)

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Fault 8 - Internal or external fault
The status LED displays "red white white white"
Short Circuit - The charging station has detected
a short circuit
Error Log Entry „8“
Check cable and plug for damage and replace
the defective components. Start the charging
procedure again. If the problem persists, please
contact your dealer or service partner
Fault 9 –Configuration fault
The status LED displays "red white white red"
Config Error - The charging station has detected
a configuration fault
Error Log Entry „9“
Check the DIP switch settings (See installation
manual in the "DIP switch settings" chapter)
Fault 10 –External fault
The status LED displays "red white red white"
13 Amps Error - The charging station has
detected a prohibited charging cord.
Error Log Entry „A“
For compatibility reasons, units that have been
configured for 32A charging current do not accept
13A charging cords. Use a cord with higher
amperage rating or lower the max. charging
current of the unit (DIP Switches)
4.3 Fault in the power unit (is displayed in the colors red-blue)
Display example
E.g. Power unit fault 3 (overload)

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Power unit fault 1 –Hardware fault
The status LED displays 0001 "blue blue blue
red"
Hardware fault - Protective contacts in the device
are stuck. Switch-on test failed
Error Log Entry „8001“
Please contact your dealer or service partner
Power unit fault 2 - External folder hardware
fault
The status LED displays 0010 "blue blue red
blue"
Voltages out of range - The charging station has
detected a phase fault
Error Log Entry „4002“
Check the charging station for correct connection
to the mains supply. If the device is connected
correctly and the fault continues, please contact
your dealer or service partner
Power unit fault 3 - External fault
The status LED displays 0011 "blue blue red red"
Overload - The connected vehicle charges with
more current than permitted
Error Log Entry „4003“
Please contact the vehicle manufacturer
Power unit fault 4 - External fault
The status LED displays "blue red blue blue"
Pilot not OK - No pilot contact was detected
Error Log Entry „4004“
Check cable and plug for possible damage
Power unit fault 5 - Internal fault
The status LED displays 0101 "blue red blue red"
Internal RCD detection - The internal overload or
fault-current mechanism has triggered
Error Log Entry „8005“
Disconnect the charging station briefly from the
mains (FI or circuit line breaker) and started
charging procedure again. If the problem
persists, please contact your dealer or service
partner

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Power unit fault 6 - Configuration or hardware
fault
The status LED displays 0110 "blue red red blue"
Metering configured but not working - The
charging station has detected a metering function
fault.
Error Log Entry „8006“
Check to see if the DIP switch settings are
configured correctly (See installation manual in
the "DIP switch settings" chapter). If the DIP
switches are configured correctly and the fault
continues, please contact your dealer or service
partner
Power unit fault 7 - Internal hardware fault
The status LED displays 0111 "blue red red red"
Contactor FB not OK - The internal switching-
current or fault-current mechanism has triggered
Error Log Entry „8007“
Disconnect the charging station briefly from the
mains (FI or circuit line breaker) and start
charging procedure again. If the problem
persists, please contact your dealer or service
partner
Power unit fault 8 - Internal software fault
The status LED displays 1000 "red blue blue
blue"
Configuration missing - An internal software fault
is present
Error Log Entry „8008“
Please contact your dealer or service partner
Power unit fault 9 - Internal software fault
The status LED displays 1001 "red blue blue red"
Nwdog not triggered - An internal software fault is
present
Error Log Entry „8009“
Please contact your dealer or service partner
Power unit fault 12 –Temperature fault
The status LED displays 1010 "red blue red blue"
Temperature - The power unit of the charging
station has detected an overtemperature
Error Log Entry „800c“
Interrupt the charging procedure and continue
with it at a later point in time. If the fault occurs
again, check whether the device is installed at a
suitable location (see installation manual in the
"General criteria for the site selection" chapter)

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Power unit fault 13 - Internal software fault
The status LED displays 1101 "red red blue red"
Contactor switched wrong - An internal software
fault is present
Error Log Entry „800d“
Please contact your dealer or service partner
Power unit fault 14 –Internal software
warning
The status LED displays 1110 "red red red blue"
State (change) error in FSM - An internal
software fault is present
Error Log Eintrag „800e“
Disconnect the vehicle from the charging station
and start the charging procedure again. If the
problem persists, please contact your dealer or
service partner
Power unit fault 15 –Internal software
warning
The status LED displays 1111 "red red red red"
Unknown State - An internal software fault is
present.
Error Log Eintrag „800f“
Disconnect the vehicle from the charging station
and start the charging procedure again. If the
problem persists, please contact your dealer or
service partner
5 Mechanical damage and replacement parts
5.1 The device shows damage after unpacking
If you suspect you have received a defective device, please fill out the accompanying "Repair
Order" form and return the device to your dealer or service partner.
5.2 Which replacement parts can be ordered?
The design housing, as well as the cable hanger can be ordered as replacement part. Other
defective parts on the EATON xChargeIn must be replaced by EATON in the course of a
"Repair Order" (accompanying form). Please contact your dealer or service partner if you
have additional questions.
6 Warranty
The EATON xChargeIn has a 24 month warranty. Please contact your dealer or service
partner for warranty claims.