EBS ActiveGuard AGUARD-C User manual

ActiveGuard
Real Time Guard Tour System
Manual
Issue 1.07

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DECLARATION OF CONFORMITY
We, EBS Sp. z o.o. declare under our sole responsibility that the product ActiveGuard
is in conformity with Directive 1999/5/EC of the European Parliament and of the
Council of 9 March 1999.
A copy of the Declaration of Conformity can be found from
http://www.ebs.pl/certyfikaty/
The crossed-out wheeled bin means that within the European Union the product
must be taken to separate collection at the product end-of life. This applies to your
device but also to any enhancements marked with this symbol. Do not dispose of
these products as unsorted municipal waste.
The content of this document is presented “as is.” No guarantees are provided, either
stated or suspected, including but not limited to this any suspected guarantees of trade
usability and any specified usefulness, unless these are required by law regulations. The
Manufacturer reserves the right to introduce changes into this document and to withdraw it at
any time without notice.
The Manufacturer’s policy is continual development therefore reserves the right to
introduce any modifications to The Product and its functions described in The Manual without
prior notice.
Availability of particular functions will depend on software version. For more information
turn to your nearest Dealer.
Under no circumstances is The Manufacturer liable for any data or profit loss or for any
particular, accidental, resultant and indirect damage caused in any way.

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Table of contents:
FOR YOUR OWN SAFETY.....................................................................................................4
All about accessories ...........................................................................................................5
General information ............................................................................................................5
•PIN code ..................................................................................................................5
Transmission safety ............................................................................................................5
•Data coding ..............................................................................................................5
Functions review.................................................................................................................6
•RF-ID transponders reader.........................................................................................6
•Controlling buttons....................................................................................................6
•Work mode indicator .................................................................................................6
•Loudspeaker and microphone.....................................................................................6
•Clock........................................................................................................................6
•Memory....................................................................................................................6
•GPRS service (General Packet Radio Service)...............................................................6
•Before using GPRS technology ...................................................................................6
•GPRS service charges ................................................................................................6
1. A few words about the device ..........................................................................................7
2. First steps ......................................................................................................................8
•SIM card and battery installation ................................................................................8
•Battery charging ..................................................................................................... 10
3. Configuration................................................................................................................11
4. Controlling commands ................................................................................................... 12
5. Operation rules .............................................................................................................13
•RF-ID transponder read-out ..................................................................................... 13
•Sending „Panic” command ....................................................................................... 13
•Sending „Call me” command .................................................................................... 14
•Voice connection..................................................................................................... 14
•Checking GSM range ............................................................................................... 14
6. Indicating work mode.................................................................................................... 15
•Normal work mode.................................................................................................. 15
•RF-ID transponder read-out ..................................................................................... 15
•GSM range ............................................................................................................. 16
•Data transmission ................................................................................................... 16
•Registration at GSM network .................................................................................... 16
•Battery low ............................................................................................................. 17
•Battery charging ..................................................................................................... 17
•Battery full ............................................................................................................. 17
•Battery empty......................................................................................................... 18
•System general error ............................................................................................... 18
7. Information about batteries ........................................................................................... 19
•Battery charging and discharging ............................................................................. 19
8. Operation and maintenance ........................................................................................... 20
9. Exemplary implementation............................................................................................. 20
10. Technical parameters .................................................................................................. 21

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FOR YOUR OWN SAFETY
Study the advice below carefully. Disregarding may be dangerous or illegal. More
information is provided in following parts of this Manual.
Do not switch on the device where use is forbidden, as it may cause radio
interference or other danger.
SAFETY ON THE ROAD IS OF THE UTMOST IMPORTANCE
Do not use the device while driving a vehicle.
RADIO INTERFERENCE
The device is sensitive to radio interference that can influence quality of
connection.
DO NOT USE THE DEVICE WITHIN HOSPITAL AREA
Follow rules and regulations. Do not switch on the device where near to medical
equipment.
DO NOT USE THE DEVICE WHILE FILLING UP A CAR
Do not use the device either at petrol stations or petrol and chemical depots.
SWITCH OFF THE DEVICE IN EXPLOSION AREA
Do not use the device where explosives are blasted off. Pay attention to all limits
and follow rules and regulations.
USE THE DEVICE CAREFULLY
While talking, do not hold the device too close to your ear. Avoid touching
antenna area.
USE PROFESSIONALS
Get qualified service install and repair the device or its parts.
BATTERIES AND ACCESSORIES
Use batteries and accessories approved by The Manufacturer only. Do not connect
chargers not compatible with the device.
WATER AND DUST RESISTANCE
The device is dustproof and waterproof according to IP67 class. It is yet
recommended to keep it safe from excessive dust and humidity.
VOICE COMMUNICATION
The device operates within EGSM 900 and GSM1800 networks. Availability of the
two transmission bands depends on GSM Provider network. Incoming voice
connection is received automatically with no need of pick-up and is finished when
caller disconnects.

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All about accessories
Before using charger, make sure it is AGUARD-C charger – the only model the device
may be charged with.
Warning:
Use only the batteries, charger and other accessories approved by The Manufacturer to
work solely with this model of the device.
Using unauthorized appliances voids guarantee for the device and may be dangerous to
user. Turn to your nearest Dealer to learn more about approved accessories.
General information
PIN code
Before first use make sure the device is properly configured. For more information go to
Configuration, page 11. Before first use get your SIM card ready: either set PIN serial code of
the device or cancel PIN code request using mobile phone. Before inserting, make sure PIN
card has got PIN code set on “1111” because originally the device has got PIN code set on
“1111”.
Warning:
Once powered, the device verifies PIN code. PIN code is originally set on “1111”. If your
SIM card number is different than “1111”, the card will be automatically blocked. Unblocking
will be then possible only by inserting PUK code using mobile phone.
Transmission safety
Data coding
Safety of data sent from the device to server is guaranteed with the very safe and strong
DES algorithm (Data Encryption System). Transmission is based on the GSM provider network,
therefore the device uses all protections offered by provider to standard mobile phones. Turn to
your provider for private APN, if you want to increase system safety.

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Functions review
RF-ID transponders reader
RF-ID transponders reader is located inside the cover.
For more information, go to RF-ID transponders read-out,page 13.
Controlling buttons
The device has got three controlling buttons: „Read-out”, „Panic” and „Call me”.
For more information, go to Operation rules, page 13.
Work mode indicator
The device indicates work mode by highlighting buttons with LED diodes.
For more information, go to Indicating work mode, page 15.
Loudspeaker and microphone
The device may work as mobile phone limited to voice connection receiver only.
For more information, go to Voice connection, page 14.
Clock
The device is equipped with real time clock powered by battery.
For more information, go to Configuration, page 11.
Memory
The device has got memory buffered to 128 events, stored when out of range and sent
out immediately after range is restored.
GPRS service (General Packet Radio Service)
GPRS service allows receiving and sending data through GSM network basing on IP
(Internet Protocol). It is data medium which enables wireless access to Internet. It is
possible to send SMS text messages simultaneously with GPRS transmission.
Before using GPRS technology
For more information, availability and GPRS service booking conditions turn to your GSM
provider or service distributor.
GPRS service charges
For more information turn to your GSM provider or service distributor.

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1. A few words about the device
Functional elements
1. Panic button.
Sends “Panic” report to server. This button is
additionally highlighted in red.
2. Call button.
Sends “Call me” report to server.
3. Read-out button.
It activates RF-ID circuit transponders for 15 seconds.
This button is additionally highlighted in orange.
4. Read-out field
The device must approach RF-ID transponder with
this part in order to read individual code.
5. Loudspeaker
For voice communication with user.
6. Battery lid
Closed with two bolts.
7. Microphone
For voice communication with user.
8. Charger connectors
For charging battery.
9. Holder
To fasten the device to belt, etc.
1
2
3
4
5
6
7
8
9

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2. First steps
SIM card and battery installation
• All SIM cards should be kept out of reach of children.
• SIM card and its connectors may be easily damaged by scratching or folding.
Special attention while inserting and removing is therefore recommended.
• Remove battery before inserting SIM card.
Follow these instructions to remove battery:
1. Turn the device upside down, open lid by unscrewing bolts and take it off.
2. Insert SIM card to holder. Make sure golden connectors are directed downwards.

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3. Insert battery. Connect battery connector to outlet in battery cavity. The connector shape
prevents from incorrect placing of battery – in case of trouble with placing turn battery round
and try again.
4. Lay down wires and close lid by screwing bolts.

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Battery charging
Warning:
Using chargers other than advised by The Manufacturer voids guarantee for the device
and may damage it. Current voltage source must be coherent with that provided on charger’s
nominal plate.
The device marked with 230V may be supplied from main socket directly.
Battery charging is automatic and there is no risk of overcharge. Charging time depends
on battery load but does not exceed three hours.
When the device signals battery low (for more information, go to Indicating work mode,
page 15), start charging. Place it as shown in diagram:
Charging and its completion is signalled by the device (for more information, go to
Indicating work mode, page 15)
Warning:
If the device does not signal charging when in charger, make sure charger is plugged in
and the device is placed properly.

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3. Configuration
Once properly configured and powered, the device logs on ActiveGuard server
automatically. No other steps required. Configuration is accomplished by sending SMS text
message to the device. It must contain particular parameters with certain values assigned.
Press space before each SMS. At entering more than one parameter in one SMS press space
before each parameter.
You may configure following parameters:
SERVER=server’s_address
Specifies IP number or domain name of the computer ActiveGuard Server Software is
installed at.
PORT=server’s_port
Enters port of server which monitors incoming data on the ActiveGuard Server Software.
APN=apn
Access point to network. APN is available at your GSM Provider.
UN=apn_user_name
APN user name. UN is available at your GSM Provider.
PW=apn_user_password
APN user password. PW is available at your GSM Provider.
DIAL=N,Telephone_number,M
Telephone numbers which will be recognized as authorised numbers. All other incoming
calls will be automatically disconnected. N – figure ranging from 1 to 4. The device
allows saving four different telephone numbers. M – number of signals before picking up
(ranging from 0 to 9).
SMS=Telephone_number
Number all SMS text messages will be sent to in case of GPRS transmission failure.
DT=YY/MM/DD,hh:mm
Sets date and time in the device.
TPERIOD=time_in_minutes
Specifies period of time (in minutes) between tests send to server trough GPRS
transmission.
Examples of SMS configuration text message:
KEY=0102030405060708 APN=AGuard.gprs UN=AGuard PW=AGuard_pass SERVER=gprs.com PORT=6670
DIAL=1,600112233,0 DIAL=2,500445566,3 DIAL=3,600778899,3 SMS=500445566 DT=05/12/15,13:04
Warning:
If you change the configuration of working appliance, restart it with KILL command.

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4. Controlling commands
Controlling commands may be sent to the device as SMS text messages and enable
acquiring additional information.
KILL
Sending this command remotely resets the device.
CMD = AT_command
Sending it makes the device modem follow this command and return report of action
result. Particular commands has been blocked due to safety reasons and would be
reported as <blacklisted> if received.
Example:
CMD=AT+CSQ (enables remote reading of the device GSM signal level).
VER
Sending this command makes the device send software version as a reply.
DESC
Sending this command downloads the device description in ActiveGuard v.VER
GETCFG
Sending this command returns current device configuration.

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5. Operation rules
The device enables full control of user work. Its operation is very simple and is based on
reading ID-Tags, labels or RF-ID cards for ActiveGuard Software and transmitting data within
real time through GSM/GPRS network to monitor work schedules.
Each information sent contains individual ID-Tag number, date and time. In emergency,
user may send two kinds of information: “Call me” or “Panic”.
RF-ID transponder read-out
If you wish to read ID-Tag, label or RF-ID card, press “Read-out” button and within 15
seconds approach it with reading area (see Functions review, page 6). In case of no read-out,
the device returns to normal work mode after that time.
For more information about expecting time for transponder and confirmation of correct
read-out, go to Indicating work mode, page 15.
Sending „Panic” command
In emergency, you may send “Panic” command to monitoring station by pressing “Panic”
button.
~ 1 sec
< 3 cm
~ 1 sec

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Sending „Call me” command
In emergency, you may send “Call me” command to monitoring station. It means you
expect operator to call you back.
Voice connection
The device allows automatic answering of calls. Operator may call the device at any
time, particularly after “Call me” command. After phoning signal – length of which was
previously set up – voice connection is established. It is exactly the same as mobile phone
conversation. The connection is automatically ended when operator hangs up. The user is
unable to end it first. All other functions are blocked for the time of connection.
During conversation, talk to microphone and hold loudspeaker close to ear. For more
information on where these parts are located, go to Functions review, page 6.
Checking GSM range
You may check power of your GSM Provider signal at any time by pressing “Read-out”
and then “Call” buttons. Power of signal will be displayed three times. For more information, go
to Indicating work mode, page 15.
~ 1 sec
( 1)
( 2)

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6. Indicating work mode
Each work mode currently in use will be signalled with adequate flashing combination
of “Panic” and “Read-out” buttons.
Normal work mode
During normal work, the device signals correct operation with short flashes of “Read-out”
button every 5 seconds.
.....
5sec 5sec 5sec
RF-ID transponder read-out
Once RF-ID transponder read-out has been started by pressing “Read-out” button the
device expects pointing it to ID-Tag (for more information, go to RF-ID transponder read-
out, page 13). 15-second awaiting time is being signalled with flashing “Read-out” button.
The confirmation of correct read-out is a short, double sound signal and switching off “Read-
out” button highlight.
.....
Expecting read-out < 15sec
…..
Pressing “Read-out” button Read-out confirmation

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GSM range
Once GSM range checking is started, the device displays GSM signal power (for more
information, go to Checking GSM range, page 14). Additionally, after each display work mode
is shown (GPRS or GSM). The display consists of flashes of “Read-out” button in amount
proportional to GSM signal power. Whole sequence is being repeated three times after which
the device returns to normal work mode.
Example of single sequence: 4/8 reach, GPRS mode:
.....
„1” „2” „3” „4” GPRS
Example of single sequence: 3/8 reach, SMS mode:
.....
„1” „2” „3” SMS
Data transmission
Data transmission is being signalled with quick flashing of “Read-out” button.
.....
Data transmission
Registration at GSM network
Registering is being signalled with slow flashing of “Read-out” button.
.....

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Battery low
When battery low, it is being signalled with 2-hour advance before switching off.
“Panic” button flashes every 5 seconds and there are two longer sound signals every minute.
It is recommended to charge the device at once (for more information, go to Battery
charging, page 10).
.....
5sec 5sec 5sec
.....
~ 1min
Battery charging
Once in charger, the device starts charging automatically. It is being signalled with
double flashing of “Panic” button.
.....
~ 1sec
Battery full
It is being signalled with long flashing of “Panic” button.
.....
Bartery full

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Battery empty
The device monitors battery status and signals it is empty when proper operation is
impossible. To enable further work, immediately charge battery. Battery empty is being
signalled with simultaneous flashing of two buttons. This sequence lasts until battery is
charged enough for the device to start but do not interrupt charging before battery is full.
.....
.....
System general error
When error is detected, it is being signalled with alternate flashing of “Panic” and “Call
me” buttons. Contact your service immediately.
.....
.....

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7. Information about batteries
Battery charging and discharging
The device is powered by rechargeable battery.
Warning:
New battery is not fully charged and requires charging. Full efficiency is reached after
2 or 3 chargings and dischargings!
Battery may be charged and discharged hundreds of times but eventually it would
need replacement. If work time becomes noticeably shorter than usual, battery should be
replaced with new one.
Use only batteries and charger approved by The Manufacturer. Follow the same
advice as for battery chargers. If charger is not in use, plug it off. For safety reasons, do not
charge longer than for 7-day time. If full battery is not in use, it will discharge with time.
Extreme temperatures has got adverse impact on charging. Leaving batteries in hot or
cold places (i.e. in vehicle in summer or winter time) would shorten lifespan and lower its
capacity. Try to keep battery between 15°C – 25°C. The device with excessively hot or cold
battery may not work for some time, even if battery is fully charged. In the sub-zero
temperatures battery efficiency is especially low. Never dispose of battery into fire!
Battery should be used only according to its specified purpose. Do not ever use
inefficient battery or charger. Avoid short circuit of battery polarities, even though it has got
system protecting against short circuit.
Used batteries should be recycled or disposed of according to local regulations. Do
not throw batteries to public or home dust bins.

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8. Operation and maintenance
The device is a hi-tech Product and requires proper handling. Following instructions below
would keep guarantee valid and ensure proper operation for years.
• Keep the device, its parts and accessories out of reach of children.
• Do not expose the device to excessive dirt, dust or water contact, despite the fact it is in
IP67 protection class.
• Do not keep the appliance expose to high temperature, which shortens the lifespan of
batteries and electronic modules.
• Do not store the device in temperatures lower than minimum working temperature due to
battery lifespan.
• Do not open the device. Unprofessional interference may cause damage.
• Do not throw, drop or hit the device without reason. Mishandling may cause damage to
electronic parts.
• Do not use any solvents or strong detergents chemicals for clearing.
• Do not paint or varnish the device as it may break down buttons or stick connectors.
The above instructions concern the device, its battery, charger and other accessories. In case
of malfunction of any element, contact your service to obtain help in solving problem or have
it fixed.
9. Exemplary implementation
- Supervising work of guards, caretakers etc. (control points in specific areas)
- Supervising work of delivery men, e.g. emptying letter boxes (control points placed
in/on letter boxes)
- Recording presence of service representatives/ technicians in specified places and its lasting
time (control points placed in/on the service appliances, e.g. central alarm/telephone
stations, lifts, servers etc.)
- Supervising renting vehicles, trailers, yachts, appliances or other mobile elements (control
points permanently fixed to supervised objects allow precise monitoring of pick-up, return
and location)
- Supervising work of walk or vehicle patrols (control points placed in the supervised objects)
- Supervising drivers work or carried loads (control points placed e.g. in places of collecting
and delivering loads or on vehicles)
- Recording reviews of fire-fighting and security equipment (control points e.g. labels fixed to
extinguishers, fire-fighting equipment and protection of other supervising subordinate
elements)
- Reporting occurring the events that require supervising (control points e.g. labels assigned
for particular events)
- Supervising keys (label control points fixed to keys).