Ecostrad Digital User manual

Ecostrad Digital
Heating Element
PLEASE READ AND SAVE THESE INSTRUCTIONS

Ecostrad_Digital_Element_V1.2_28032022 2
Symbols
Warning
This symbol indicates a hazard with an average risk level which, if not
avoided, could result in serious injury or death.
Warning of electrical voltage
This symbol indicates danger to the life and health of persons due to
electrical voltage.
Hot surface
This symbol located on the device indicates that its surfaces are hot during
and immediately after operation. Hot surfaces should not be touched:
danger of burns.
Observe instructions in manual
This symbol located on the device indicates that instructions in the operating
manual must be observed when installing and using the device.

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Contents
1 | About the Manual - - - - - - - - - - - - - - - - - - - - 4
2 | Warnings & Precautions- - - - - - - - - - - - - - - - - 4
3 | Technical Information - - - - - - - - - - - - - - - - - - 7
4 | Installation - - - - - - - - - - - - - - - - - - - - - - - - - 7
4-1 Fitting instructions - - - - - - - - - - - - - - - - 8
5 | Control Dial - - - - - - - - - - - - - - - - - - - - - - - - 11
5-1 Display- - - - - - - - - - - - - - - - - - - - - - - - 11
5-2 Standby mode - - - - - - - - - - - - - - - - - - - 11
5-3 Heating mode - - - - - - - - - - - - - - - - - - - 11
5-4 Timer mode - - - - - - - - - - - - - - - - - - - - 12
6 | Troubleshooting - - - - - - - - - - - - - - - - - - - - - 13
7 | Warranty - - - - - - - - - - - - - - - - - - - - - - - - - - 13
8 | Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - 14

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1 | About the Manual
This manual describes the Ecostrad Digital Heating Element and details how to install
and use the product. It is important to thoroughly review this manual before using the
product. Ecostrad declines all responsibility for any operations effected on the
appliance without respecting the instructions reported in this manual.
For additional information regarding any aspect of the Ecostrad Digital Heating
Element, contact:
Ecostrad Ltd.
Firecrest House
Lingerfield Business Park
Market Flat Lane
Knaresborough
North Yorkshire
HG5 9JA
Tel: [phone]
Email: [email protected]
https://ecostrad.com/
2 | Warnings & Precautions
Read this manual carefully before using or installing the heating element. Always
store the manual in the immediate vicinity of the element or its site of use.
Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric shock, fire,
serious injury, or all of the above. Save all warnings and instructions for future
reference.
NOTE - This element cannot be used as part of a central heating system or in a dual
source towel rail. The electric towel rail must be powered by the heating element only.
Warning
Children of less than 3 years should be kept away unless continuously
supervised. Children aged from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has been placed or installed in
its intended normal operating position and they have been given
supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children aged from 3 years and less than
8 years shall not plug in, regulate, or clean the appliance, or perform
maintenance.
Warning
In order to avoid a hazard due to inadvertent re-setting of the thermal
cut-out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched
on and off by the utility.

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Warning
Some parts of this product can become very hot and cause burns.
Do not touch the surface when in operation. Do not install close to
curtains or other combustible materials. Particular attention should be
given where children and vulnerable adults are present.
Warning
Do not use the device in enclosed spaces if persons are present who cannot
leave the room independently and are not under constant supervision.
• Fluid-filled towel rails for space heating and towel drying are the only suitable
appliances in which to install the element.
• The element must NEVER be used unless it has been professionally installed inside
a towel rail filled with fluid to the correct level. The element will cease functioning
within 5 seconds if it is not fully submerged in a suitable fluid during operation.
• The element is designed for use in vertical towel rails. Use in horizontal towel rails
is not recommended because the long horizontal bars can impede heat
circulation.
• It is imperative that the towel rail intended for use with the heating element has
the correct volume of fluid. The recommend quantity of fluid with the towel rail is
90% of the unit's total volume. If you are installing the element in towel rail that
has been pre-filled for use with this element, do not allow fluid to escape when
the element is fitted. In the case of loss of heating fluid, contact your supplier.
• This device is intended for home use only.
• The element must be installed by a licensed electrician in accordance with current
IEE wiring regulations.
• The element must be connected to a 220-240 Volt AC mains power supply via a
fused spur cable outlet, and must be earthed.
• The element is a Class I unit and therefore must always be earthed.
• Ensure the element's power cord does not touch the hot parts of the device or the
towel rail.
• Do not use the device if you detect damage to the mains plug or power cable. If
the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons to avoid a hazard. All repairs and servicing
must be carried out by a qualified person.
• The towel rail in which the element is installed must be permanently fixed to the
wall. Do not fit the towel rail below or in front of an electric socket.

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• The element can be installed in bathrooms in Zone 1, as defined by applicable
law, subject to any additional regulations concerning electrical installations in wet
areas, as shown in Figure 1.
• The element must be placed where the switches and controllers cannot be
touched by a person in a bathtub or shower.
• The element must be disconnected from the mains during cleaning and
maintenance.
• Never attempt to disconnect the control head from the heating element. The
product is an integrated unit that has been factory sealed.
• Do not open the casing of the element — any interference with internal
components will invalidate the warranty.
• Towel rails fitted with the element can be very hot and can cause burns. Pay
special attention when used in the presence of children or people with disabilities.
• If the towel rail is used to dry clothing or towels, ensure the fabrics have only been
washed in water, to prevent the device coming into contact with harsh chemicals.
• Do not allow children to play with the element. This appliance is not a toy.
• The unit is not to be used by persons (including children) with reduced physical,
sensory or mental capabilities. Such persons may only use the device if they are
supervised by a responsible person.
• For the safety of very small children, install the towel rail so that the lowest rail is
at least 60cm above the floor.
• Ensure the heating element control head is not exposed to leaking water.
Figure 1 | Bathroom installation zones

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3 | Technical Information
4 | Installation
These are general-purpose instructions for fitting your element into a suitable towel
rail. Always check with the towel rail manufacturer to ensure the product is suitable
for use with the element, and follow any additional installation guidance provided
with the unit. Installation must be completed by a qualified electrician. Do not attempt
installation DIY.
WARNING – Do not attempt to operate the element before it has been
installed in a fluid-filled towel rail. Switching on the element in an empty towel
rail or in open air will cause the element to cease functioning.
WARNING – Do not attempt to install the heating element whilst it is connected
to electricity. Disconnect device from mains prior to installation.
WARNING – Please take every precaution when filling the towel rail or fitting
the element in order to avoid being burnt by hot liquid.
WARNING – Remove the protective coating on the plastic enclosure before
use.
Table 1 | Specifications
Voltage 230V AC / 50Hz
Wattage 200-1000W
Room temperature setting 10–35 °C
IP Rating IP44
Appliance class Class I
Power cable length 1.5m
Thread size G ½ "
Certification These products are in
compliance with 2014/30/EU
Electromagnetic Compatibility
Directive and 014/35/EU Low
Voltage Directive.
These products carry CE mark
accordingly.

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4-1 | Fitting instructions
If you have purchased a pre-filled towel rail with the element already installed, skip
to step 7 below.
1. Read all safety instructions and warnings stated in the preceding section
of this manual. Failing to follow these instructions can cause damage to
life or property.
2. Identify the inlet where the element will be fitted in the towel rail. The element is
fitted vertically, in the bottom left or right vertical strut. Never fit the element at the
top of a towel rail or in horizontal towel rails (see Figure 3).
Control
Head
Heating
Element
Power Cord
Figure 2 | Ecostrad Digital components
Figure 3 | Correct and incorrect installation positions of the element

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3. Tilt the towel rail until the fitting location is at the highest point, as shown in Figure
4. This prevents any fluid escaping if your towel rail is pre-filled.
4. Slowly, so as not to displace any fluid, remove the cap from the inlet and push the
heating element into the towel rail.
5. Tighten the element at the main nut, using a size 26
spanner (Figure 5, right).
Ensure the connection between the towel rail and the
heating element is tight and there is a firm seal. This
prevents leakage after installation.
WARNING — Never attempt to tighten the element by
twisting the control head or product housing by hand.
Always use the correct tools as directed in the
instructions.
6. If the towel rail has been pre-filled by the
manufacturer, skip to the next step. Do not tamper with the heating medium in
pre-filled towel rails.
If the towel rail is yet to be filled, tilt the towel rail so the next free filling cap is at
the highest point. Ensure the towel rail is not resting on the heating element
controller, power cable or any other parts of the connection. Remove the cap and
fill the towel rail to 90% of its volume with a suitable heating medium (Figure 6 &
Figure 7). This should be a glycol-based formulation approved by the towel rail
manufacturer. Replace cap when done.
NOTE — It is critical that the correct volume of heating medium is used. Underfilling
the towel rail will impede circulation and prevent the unit from heating up.
Overfilling the towel rail can cause a dangerous build up of pressure as the fluid
heats up. A suitable air cushion must be maintained. Calculating the volume of
heating medium is a job for a professional electrician or heating engineer and
should not be attempted DIY.
If unsure, use the element only with a pre-filled towel rail.
Figure 4 | Inlet tilted to its highest point before opening..
Figure 5 | Tighten element at
main nut

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7. Rotate the towel rail to its correct orientation and hang on the wall, according to
the instructions provided with the unit.
8. Connect the element electrics to the power supply. The element should be
hardwired to a fused spur. This is a task for a qualified electrician and
should not be attempted DIY. Risk of electric shock.
Figure 6 | Removing towel rail cap and using funnel to fill
Figure 7 | Air cushion requirement

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5 | Control Dial
5-1 | Display
When the Digital is first turned on after being disconnected from the mains, the screen
will show a countdown from 3 before entering standby mode.
5-2 | Standby mode
In standby mode the element does not heat. You can use the
button to switch between standby and on. When the
element is in standby, the screen will show “--”.
5-3 | Heating mode
Press the button to switch the element on. The element
will show the set temperature. After a few seconds the element will switch to showing
the current room temperature.
Use and to decrease and increase the set temperature between 10 and 35 °C.
After the set temperature is selected, the element will again resume showing the
current room temperature. If the room temperature is lower than the set temperature,
the element will begin heating.
Figure 8 | Control dial display
Temperature/Timer
Standby Button
Decrease/Increase
Temperature or
Timer
Timer Button

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The time it takes for the room to reach the set temperature depends on many factors,
including the size of the room and the power of the heating element.
5-4 | Timer mode
When the timer is set, the element will heat to the set room
temperature for the time period selected. When the period
ends, the element will switch to standby mode and cease
heating.
When the timer is running, the element displays a small
flashing light between the numbers of the room
temperature. Set timer range is 0 - 5 hours, in steps of one
hour, and can be adjusted as below:
1. Press the button. The display will show the number
of set hours for the timer.
2. Repeatedly press the button to increase the timer
period.
If you need to cancel the timer, press until the display
shows "0". The element will resume heating to the set
temperature indefinitely.

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6 | Troubleshooting
7 | Warranty
The Ecostrad Digital element carries a 2-year guarantee. Within the stated period,
starting from the date the customer receives their unit, Ecostrad guarantee to repair
or replace the unit where a fault is due to defects in materials or manufacturing.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product’s intended purpose or fair wear and tear. The warranty is only
valid when the unit has been used at the specified supply voltage, and in accordance
with all conditions specified in this manual. The warranty will be void if the element
has been tampered with or opened in any way; if it has been used in open air, or in
an unsuitable vessel; or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric phenomena,
incorrect use of the device, the purchaser’s faulty electrical installations, transporting
the device or problems caused by the device being handled by persons not
authorised by Ecostrad. The element is not a DIY product; an invoice may be required
to confirm installation was carried out by a qualified professional. Ecostrad cannot
accept responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the device.
Error Code Possible Cause Action to take
E01 This might be caused by:
• Heating sensor cable
might be disconnected.
• Heating probe might
be damaged.
• Heating element might
be damaged.
The product should be
reset. Cut power to the
device then restore.
If the fault continues,
disconnect the product
and contact Ecostrad by
the contact details in
section 1
E02 This code shows that the
device has detected an
overheat state and has cut
power. This might be
because:
• Electronic control unit
might be damaged.
• Heating element might
be damaged.
• Voltage change in the
electric supply system
might have affected the
unit.
The product should be
reset. Cut power to the
device then restore.
If the fault continues
disconnect the product
and contact Ecostrad by
the contact details in
section 1.

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The warranty is a contract with the original purchaser and does not transfer if the unit
is re-sold, gifted or inherited. Proof of purchase, including order number and order
confirmation or invoice, will be required if a claim is made.
The warranty covers only the model shown on the purchase invoice. The warranty
covers the repair or replacement of the defective product only and Ecostrad shall
have no liability for installation costs or consequential losses however incurred. Claims
must be made with the establishment where the device was purchased. This warranty
does not affect the customer’s consumer rights.
8 | Disposal
In accordance with WEEE Directive 2012/19/EU, the icon with the
crossed-out waste bin on electrical or electronic equipment
stipulates that this equipment must not be disposed of with
household waste at the end of its life. You will find collection points
for free return of waste electrical and electronic equipment in your
vicinity. The addresses can be obtained from your local authority.
The separate collection of waste electrical and electronic
equipment enables the re-use, recycling and other forms of
recovery of waste equipment, and prevents any negative effects
for the environment or human health caused by the disposal of
hazardous substances potentially contained in the equipment.