EDM Solution-16 Safecom User manual

Solution-16/
Solution-16 Safecom
Installation Manual
ISSUE 2.20

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MA880I
Solution-16/
Solution-16
Safecom
Installation
Manual
ISSUE 2.20
(61-2) 9672 1777

Solution-16/Solution-16 Safecom
Installation Manual
Copyright 1999 by Electronics Design & Manufacturing Pty Limited,
SYDNEY, AUSTRALIA
Document Part Number MA880I
Document Issue 2.20
Printed 7/05/2001
This documentation is provided to suit Solution-16 Control Panel (CC880/LP880 + SC8016)
Firmware Revision 1.10 - 2.06
Hardware Revision E - K
This installation manual includes programming locations to suit both Solution-16 (CC880/LP880) and the Solution-
16 Safecom (SC8016) control panel. Locations that are only relevant when using the SC8016 are prefixed with the
word Safecom.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Electronics Design and Manufacturing Pty Limited.
Trademarks
Throughout this document trademark names may have been used. Rather than put a trademark symbol in every occurrence
of a trademark name, we state that we are using the names only in an editorial fashion and to the benefit of the trademark
owner with no intention of infringement of the trademark.
Notice of Liability
While every precaution has been taken in the preparation of this document, neither Electronics Design & Manufacturing Pty
Limited nor any of its official representatives shall have any liability to any person or entity with respect to any liability,
loss or damage caused or alleged to be caused directly or indirectly by the information contained in this book.
Electronics Design & Manufacturing Pty Limited reserves the right to make changes to features and specifications at any
time without prior notification in the interest of ongoing product development and improvement.

Table Of Contents
INTRODUCTION................................................................................................................................ 13
INTRODUCTION ..............................................................................................................................................................14
QUICK START ..................................................................................................................................................................15
TELEPERMIT NOTE ........................................................................................................................................................16
PROGRAMMING................................................................................................................................ 17
PROGRAMMING ..............................................................................................................................................................18
PROGRAMMING WITH THE REMOTE CODEPAD .....................................................................................................19
PROGRAMMING WITH THE HAND HELD PROGRAMMER .....................................................................................20
PROGRAMMING USING THE PROGRAMMING KEY ................................................................................................21
PROGRAMMING VIA THE DTMF COMMAND MODULE..........................................................................................22
How To Establish A Communication Link With The Control Panel ...........................................................................22
Programming The Control Panel Once A Communication Link Has Been Established ..............................................22
PROGRAMMING OPTION BITS .....................................................................................................................................22
INSTALLERS PROGRAMMING COMMANDS .............................................................................................................23
Command 958 - Enable/Disable Zone Status Mode ....................................................................................................23
Command 959 - Test Programming Key......................................................................................................................24
Command 960 - Exit Installer's Programming Mode...................................................................................................24
Command 961 - Reset Control Panel Back To Factory Default Settings.....................................................................24
Command 962 - Copy Control Panel Memory To Programming Key.........................................................................25
Command 963 - Copy From Programming Key To Control Panel..............................................................................25
Command 964 - Erase Programming Key....................................................................................................................26
Command 965 - Set Up Domestic Dialling Format .....................................................................................................27
Command 966 - Enable/Disable Automatic Stepping Of Locations............................................................................28
Command 999 - Display Software Version Number....................................................................................................28
Disable Factory Default...................................................................................................................................................29
DEFAULTING THE CONTROL PANEL .........................................................................................................................29
SYSTEM INDICATORS AND OPERATIONS................................................................................ 31
SYSTEM INDICATORS AND OPERATIONS.................................................................................................................32
The Codepad................................................................................................................................................................32
Zone Indicators ............................................................................................................................................................32
AWAY Indicator..........................................................................................................................................................32
STAY Indicator ...........................................................................................................................................................32
MAINS Indicator .........................................................................................................................................................33
FAULT Indicator .........................................................................................................................................................33
Audible Indicators........................................................................................................................................................33
LCD CODEPAD INDICATORS........................................................................................................................................34
SYSTEM OPERATIONS ...................................................................................................................................................35
Arming The System In AWAY Mode.............................................................................................................................35
Forced Arming.............................................................................................................................................................35
Disarming The System From AWAY Mode ...................................................................................................................35
Arming The System In STAY Mode 1............................................................................................................................36
Forced Arming.............................................................................................................................................................36
Disarming The System From STAY Mode 1 ..................................................................................................................37
Arming The System In STAY Mode 2............................................................................................................................38
Forced Arming.............................................................................................................................................................38
Disarming The System From STAY Mode 2 ..................................................................................................................39
Codepad Duress Alarm ...................................................................................................................................................40
Codepad Panic Alarm - Software Version 1.10 - 1.36 ....................................................................................................40
Codepad Panic Alarm - Software Version 1.37 Onwards ...............................................................................................40
Codepad Fire Alarm - Software Version 1.37 Onwards..................................................................................................40
Codepad Medical Alarm - Software Version 1.37 ..........................................................................................................40
Isolating Zones ................................................................................................................................................................41
Standard Isolating ........................................................................................................................................................41
Code To Isolate............................................................................................................................................................41
Fault Analysis Mode .......................................................................................................................................................42

Fault Descriptions ...........................................................................................................................................................42
1 Low Battery.........................................................................................................................................................42
2 Date and Time.....................................................................................................................................................42
3 Sensor Watch ......................................................................................................................................................42
4 Horn Speaker Monitor ........................................................................................................................................43
5 Telephone Line Fault ..........................................................................................................................................43
6 E2 Fault............................................................................................................................................................... 43
7 Zone 16 In Alarm - Partitioned Systems Only ....................................................................................................43
8 Communication Failure.......................................................................................................................................43
AC Mains Failure ........................................................................................................................................................43
SYSTEM FUNCTIONS........................................................................................................................45
SYSTEM FUNCTIONS ..................................................................................................................................................... 46
Installer Code Functions .................................................................................................................................................46
2 Set The Number Of Days Until The First Test Report........................................................................................46
3 Event Memory Recall Mode ...............................................................................................................................47
4 Walk Test Mode..................................................................................................................................................48
5 Satellite Siren Service Mode...............................................................................................................................48
7 Telephone Monitor Mode On and Off ................................................................................................................49
Master Code Functions ...................................................................................................................................................50
0 Arming and Disarming All Areas At The Same Time - Partitioned Systems Only.............................................50
1 Changing and Deleting User Codes ....................................................................................................................51
Auxiliary Codes...........................................................................................................................................................52
2 Programming Domestic Phone Numbers ............................................................................................................54
3 Event Memory Recall Mode ...............................................................................................................................55
4 Walk Test Mode..................................................................................................................................................56
5 Turning Outputs On and Off ...............................................................................................................................57
6 Setting The Date and Time .................................................................................................................................58
7 Turning Day Alarm On and Off (Software Version 1.10 Only)..........................................................................58
8 Setting STAY Mode 2 Zones..............................................................................................................................59
User Code Functions - Partitioned Systems Only ...........................................................................................................60
0 Arming and Disarming All Areas At The Same Time - Partitioned Systems Only.............................................60
Hold Down Functions .....................................................................................................................................................61
#Arm The System In AWAY Mode......................................................................................................................61
*Arm The System In STAY Mode 1.....................................................................................................................61
0Arm The System In STAY Mode 2.....................................................................................................................61
1Horn Speaker Test...............................................................................................................................................61
2Bell Test..............................................................................................................................................................62
3Strobe Test ..........................................................................................................................................................62
4Turning Day Alarm On and Off (New - Software Version 1.20 Onwards)......................................................... 62
5Fault Analysis Mode ...........................................................................................................................................63
6Initiate A Modem Call ........................................................................................................................................63
7Reset Latching Outputs .......................................................................................................................................63
8Codepad ID and Buzzer Tone Change................................................................................................................64
9Initiate A Test Report..........................................................................................................................................64
REMOTE OPERATIONS ...................................................................................................................65
REMOTE OPERATIONS ..................................................................................................................................................66
Remote Arming Via The Telephone ...............................................................................................................................66
How To Remotely Arm Your System Via The Telephone..........................................................................................66
Operating The Control Panel Using The DTMF Command Module..............................................................................67
Operation - Software From Version 1.10 ....................................................................................................................67
Operation - Software From Version 1.20 ....................................................................................................................67
Upload/Download Via Alarm Link Software..................................................................................................................69
Direct Connect............................................................................................................................................................. 69
Remote Connect ..........................................................................................................................................................70
REPORTING FORMATS....................................................................................................................71
REPORTING FORMATS ..................................................................................................................................................72
Contact ID Format ..........................................................................................................................................................72
Event Codes ....................................................................................................................................................................73
Point ID Codes................................................................................................................................................................74
General Reporting Formats.............................................................................................................................................75

Securitel ..........................................................................................................................................................................77
How To Program and Set Up Securitel........................................................................................................................77
Securitel and Partitioning ................................................................................................................................................77
Domestic Reporting.........................................................................................................................................................78
Programming Domestic Reporting...............................................................................................................................78
Domestic Dialling Operation...........................................................................................................................................79
Acknowledge Domestic Dialling .................................................................................................................................79
Synthesised Voice Reporting ..........................................................................................................................................80
How To Set Up The Control Panel For Synthesised Voice Format.............................................................................80
How To Disable Synthesised Voice Dialling Using The Master Code........................................................................81
Synthesised Voice Dialling Operation.............................................................................................................................81
How To Acknowledge Synthesised Voice Dialling Without DTMF Command Module Fitted ..................................81
How To Acknowledge Synthesised Voice Dialling With DTMF Command Module Fitted .......................................81
Operation Of The Voice Module.....................................................................................................................................82
Recording The Voice Message ....................................................................................................................................82
Replay The Voice Message..........................................................................................................................................82
Connection Of The Voice Module...............................................................................................................................83
Basic Pager Format Reporting ........................................................................................................................................84
PET Alpha Pager Reporting............................................................................................................................................85
Programming and Hardware Requirements .................................................................................................................85
Telecom Access Telephone Numbers..........................................................................................................................85
PET Alpha Pager Messages.........................................................................................................................................86
PET Alpha Pager Password.............................................................................................................................................87
Converting ASCII Characters To Hexadecimal...........................................................................................................88
PET Alpha Pager ID Number..........................................................................................................................................88
Logging System Events Via Serial Printer ......................................................................................................................89
Printer Output Baud Rate ................................................................................................................................................89
BASE STATION INFORMATION.................................................................................................... 91
BASE STATION INFORMATION....................................................................................................................................92
How To Program A Phone Number.............................................................................................................................92
Primary Telephone Number ............................................................................................................................................92
Secondary Telephone Number ........................................................................................................................................93
Callback Telephone Number...........................................................................................................................................93
Dialling Format ...............................................................................................................................................................93
Handshake Tone..............................................................................................................................................................94
Transmission Format.......................................................................................................................................................94
Transmission Speed.........................................................................................................................................................95
Subscriber ID Number ....................................................................................................................................................96
Ring Count ......................................................................................................................................................................96
Answering Machine Bypass.........................................................................................................................................96
ACCESS CODES ................................................................................................................................. 97
ACCESS CODES................................................................................................................................................................98
Installer Code ..................................................................................................................................................................98
User Codes ......................................................................................................................................................................98
User Code Priority .......................................................................................................................................................99
Auxiliary Codes.............................................................................................................................................................101
Auxiliary Code 1 ...........................................................................................................................................................101
Auxiliary Code 2 ...........................................................................................................................................................101
Code Retries..................................................................................................................................................................101
ZONE PROGRAMMING ................................................................................................................. 103
ZONE PROGRAMMING.................................................................................................................................................104
Zone Operating Information ......................................................................................................................................104
Zone Reporting Information ......................................................................................................................................104
Zone Defaults ................................................................................................................................................................104
Zone Types....................................................................................................................................................................105
0 Instant Zone.......................................................................................................................................................105
1 Handover Zone ..................................................................................................................................................105
2 Delay-1 Zone.....................................................................................................................................................105
3 Delay-2 Zone.....................................................................................................................................................105
4 Delay-3 Zone.....................................................................................................................................................105
5 Delay-4 Zone.....................................................................................................................................................105
6 Instant Zone + Isolated In STAY Mode 1 .........................................................................................................105

7 Handover Zone + Isolated In STAY Mode 1....................................................................................................105
8 Delay-1 Zone + Isolated In STAY Mode 1.......................................................................................................105
9 Delay-2 Zone + Isolated In STAY Mode 1.......................................................................................................106
10 Delay-3 Zone + Isolated In STAY Mode 1...................................................................................................106
11 Delay-4 Zone + Isolated In STAY Mode 1...................................................................................................106
12 24 Hour Burglary Zone.................................................................................................................................106
13 24 Hour Fire Zone.........................................................................................................................................106
14 Chime Zone (Follow Me)..............................................................................................................................106
15 Zone Not Used ..............................................................................................................................................106
Zone Options.................................................................................................................................................................107
1&2 Lockout Siren & Lockout Dialler..................................................................................................................107
4 Silent Alarm ......................................................................................................................................................107
8 Sensor Watch ....................................................................................................................................................108
Zone Pulse Count..........................................................................................................................................................108
Zone Pulse Count Handover .........................................................................................................................................109
Zone Pulse Count Time.................................................................................................................................................109
Day Alarm.....................................................................................................................................................................110
Day Alarm Resetting .................................................................................................................................................110
Day Alarm Latching ..................................................................................................................................................110
Day Alarm Operation - (Software Version 1.10) ..........................................................................................................111
Day Alarm Operation - (Software Version 1.20 Onwards)...........................................................................................111
Day Alarm In Partitioning.............................................................................................................................................111
EOL Resistor Value ......................................................................................................................................................112
SYSTEM STATUS INFORMATION...............................................................................................113
SYSTEM STATUS INFORMATION..............................................................................................................................114
Zone Bypass Reports (1-8) ...........................................................................................................................................114
Zone Bypass Reports(9-16) ..........................................................................................................................................114
Zone Trouble Report (1-8)............................................................................................................................................115
Zone Trouble Report (9-16)..........................................................................................................................................115
Codepad Duress ............................................................................................................................................................116
Codepad Panic ..............................................................................................................................................................117
Access Denied...............................................................................................................................................................118
AC Fail..........................................................................................................................................................................118
Low Battery ..................................................................................................................................................................119
Program Altered Code ..................................................................................................................................................119
Sensor Watch ................................................................................................................................................................ 120
Open/Close Reports For Area 1....................................................................................................................................120
Safecom RF Fail ........................................................................................................................................................... 121
Safecom Telco Fail .......................................................................................................................................................121
Safecom RF Jamming ...................................................................................................................................................121
Test Reports..................................................................................................................................................................122
Test Report Options...................................................................................................................................................122
PROGRAMMABLE OUTPUTS .......................................................................................................123
PROGRAMMABLE OUTPUTS......................................................................................................................................124
Output Configurations...................................................................................................................................................125
Redirecting Outputs To The Codepad Buzzer .............................................................................................................. 126
Safecom Remote Operation Of Outputs........................................................................................................................126
Example ........................................................................................................................................................................126
OUTPUT EVENT TYPES ...............................................................................................................................................127
Output Polarity - (Software Version 1.20 - 1.40)..........................................................................................................134
0 Output Not Used ...............................................................................................................................................134
1 Normally Open, Going Low..............................................................................................................................134
2 Normally Open, Pulsing Low............................................................................................................................134
3 Normally Open, One Shot Low......................................................................................................................... 134
4 Normally Open, One Shot Low With Retrigger................................................................................................134
5 Normally Open, One Shot Low With Reset ...................................................................................................... 134
6 Normally Open, One Shot Low With Alarm.....................................................................................................134
7 Normally Open, Latching Low.........................................................................................................................134
8 Normally Low, Going Open..............................................................................................................................135
9 Normally Low, Pulsing Open............................................................................................................................135
10 Normally Low, One Shot Open.....................................................................................................................135

11 Normally Low, One Shot Open With Retrigger ............................................................................................135
12 Normally Low, One Shot Open With Reset ..................................................................................................135
13 Normally Low, One Shot Open With Alarm.................................................................................................135
14 Normally Low, Latching Open......................................................................................................................135
Output Polarity - (Software Version 1.10 Only)............................................................................................................135
Timing Of Outputs ........................................................................................................................................................136
Pulsing Polarities...........................................................................................................................................................136
One Shot Polarities........................................................................................................................................................137
SYSTEM EVENT TIMERS.............................................................................................................. 139
SYSTEM EVENT TIMERS .............................................................................................................................................140
How To Program Entry/Exit Times...............................................................................................................................140
Entry Time .................................................................................................................................................................140
Entry Time 1 .................................................................................................................................................................140
Entry Time 2 .................................................................................................................................................................140
Entry Time 3 .................................................................................................................................................................140
Entry Time 4 .................................................................................................................................................................140
Exit Time.......................................................................................................................................................................141
Exit Time For AWAY Mode.........................................................................................................................................141
Exit Time For STAY Mode 1 .......................................................................................................................................141
Exit Time For STAY Mode 2 .......................................................................................................................................141
Entry Guard Time For STAY Mode .............................................................................................................................141
Codepad Lockout Time.................................................................................................................................................142
Sensor Watch Time .......................................................................................................................................................142
Safecom RF Jamming Delay .........................................................................................................................................142
Safecom RF Supervision Time......................................................................................................................................142
System Date...................................................................................................................................................................143
Setting The Date and Time ........................................................................................................................................143
Auto Arming Time ........................................................................................................................................................144
Auto Arming Pre-Alert Time ........................................................................................................................................144
Timed Output Pre-Alert Time .......................................................................................................................................145
Auto Operation Of The Timed Output ..........................................................................................................................145
Siren Run Time .............................................................................................................................................................145
Siren Sound Rate...........................................................................................................................................................146
Swinger Shutdown Count..............................................................................................................................................146
Swinger Shutdown Count For Siren ..............................................................................................................................147
Swinger Shutdown Count For Dialler ...........................................................................................................................147
Ring Burst Time ............................................................................................................................................................148
Ring Burst Time ............................................................................................................................................................148
System Time..................................................................................................................................................................149
Setting The Date and Time ........................................................................................................................................149
OPTION BITS .................................................................................................................................... 151
OPTION BITS ..................................................................................................................................................................152
Dialler Options 1 ...........................................................................................................................................................152
Dialler Options 2 ...........................................................................................................................................................153
System Options 1...........................................................................................................................................................154
System Options 2...........................................................................................................................................................155
System Options 3...........................................................................................................................................................156
System Options 4...........................................................................................................................................................157
System Options 4...........................................................................................................................................................158
Consumer Options 1......................................................................................................................................................159
Consumer Options 1......................................................................................................................................................160
Consumer Options 2......................................................................................................................................................161
DTMF Command Module Options ...............................................................................................................................162
Expansion Board Type..................................................................................................................................................163
Expansion Board Type..................................................................................................................................................164
Telephone Line Fault Options.......................................................................................................................................166
Safecom Reporting Options ..........................................................................................................................................167
System Options 5...........................................................................................................................................................167
System Options 6...........................................................................................................................................................168
Carrier Sync Options.....................................................................................................................................................169

PARTITIONING ................................................................................................................................171
PARTITIONING ..............................................................................................................................................................172
Master Partitioned Codepad Indicators.........................................................................................................................172
1 Zone Indicators .................................................................................................................................................172
2 Areas On/Off Indicators....................................................................................................................................172
3 Area Display Indicators.....................................................................................................................................172
4 Status Indicators................................................................................................................................................172
Operating Codepads In Partitioning..............................................................................................................................173
Operating From A "CP5 Area Addressable (CP500A)" Codepad.............................................................................173
Operating From A "CP5 Master Partitioned (CP500P)" Codepad ............................................................................173
Securitel and Partitioning..............................................................................................................................................173
Questions To Be Considered When Partitioning ..........................................................................................................174
Open/Close Reports ......................................................................................................................................................175
Dialler Options 2...........................................................................................................................................................175
Open/Close Reports For Area 1....................................................................................................................................176
Open/Close Reports For Area 2....................................................................................................................................176
Open/Close Reports For Area 3....................................................................................................................................176
Open/Close Reports For Area 4....................................................................................................................................176
Subscriber ID Number For Area 1................................................................................................................................ 177
Subscriber ID Number For Area 2................................................................................................................................ 177
Subscriber ID Number For Area 3................................................................................................................................ 177
Subscriber ID Number For Area 4................................................................................................................................ 177
Zone Allocations...........................................................................................................................................................178
Zone Allocations For Area 1.........................................................................................................................................178
Zone Allocations For Area 2.........................................................................................................................................178
Zone Allocations For Area 3.........................................................................................................................................179
Zone Allocations For Area 4.........................................................................................................................................179
User Code Allocations ..................................................................................................................................................180
Setting Up and Programming Codepads For Partitioning.............................................................................................181
Codepad Connections For Partitioning .........................................................................................................................182
OPTIONAL EQUIPMENT................................................................................................................185
Optional Equipment ......................................................................................................................................................186
TERMINAL DEFINITIONS AND DESCRIPTIONS.....................................................................193
TERMINAL DEFINITIONS AND DESCRIPTIONS .....................................................................................................194
Solution-16 Wiring Diagram.........................................................................................................................................196
Eight Zone Expansion Board (CC885) - Fixed 3K3 EOL Resistors.............................................................................197
Eight Zone Expansion Board (CC883) - Variable EOL Resistors ................................................................................197
Connections Of Split EOL Resistors For 16 Zone Operation .......................................................................................198
Eight Channel Open Collector Output Board (CC884).................................................................................................198
Connection For Momentary Or Latching Keyswitch ....................................................................................................199
Connections For 25 Pin Logging Printer.......................................................................................................................199
Connections For 9 Pin Logging Printer.........................................................................................................................199
Solution-16 Component Overlay ..................................................................................................................................200
Solution-16 Safecom Interface......................................................................................................................................202
How To Install The BNC Fitting ..................................................................................................................................202
How To Mount The Radio............................................................................................................................................203
Mounting The Radio .....................................................................................................................................................203
Telecom Connection Diagrams..................................................................................................................................... 204
APPENDICES .....................................................................................................................................205
APPENDIX A...................................................................................................................................................................206
Telephone Anti-Jamming ..........................................................................................................................................206
APPENDIX B................................................................................................................................................................... 207
Test Reports Only When Armed ...............................................................................................................................207
SPECIFICATIONS.............................................................................................................................209
WARRANTY STATEMENT...........................................................................................................................................210
Specifications ............................................................................................................................................................210
Software Version Number.............................................................................................................................................210
PROGRAMMING SHEETS..............................................................................................................211
INDEX..................................................................................................................................................221

Introduction

Introduction
Congratulations on selecting the Solution-16 control panel for your installation. So that you can obtain the most from
your unit, we suggest that you take the time to read through this manual and familiarise yourself with the numerous
outstanding operating and installation features of this control panel.
You will notice that in all aspects of planning, engineering, styling, operation, convenience and adaptability, we have sought
to anticipate your every possible requirement. Programming simplicity and speed have been some of the major
considerations and we believe that our objectives in this area have been more than satisfied.
This installation manual will explain all aspects of programming the Solution-16 control panel from factory default to
final commissioning. All system parameters and options are detailed, however, suitability is left up to the individual. Every
control panel can be tailored to meet all requirements quickly and easily. The programming simplicity will make your
installation quick, accurate and rewarding each and every time.
The Solution range of control panels has proven very popular amongst thousands of people throughout many countries
of the world, all who have various levels of technical aptitude and ability. We have tried to aim this installation manual to
all levels of readers.
As the Solution control panels have continued to advance over the years, they have become very powerful and extensive.
Some of its early first-time users have advanced to true "power users" and we need to address their needs too, while
maintaining the simplicity of the manual and the product.
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Quick Start
The following steps will enable you to use the Solution-16 control panel with the factory default values.
1. Connect the AC plug pack to the control panel.
All zone indicators on the remote codepad will illuminate momentarily and then extinguish. Check the operation of
the overload LED (LD1) on the printed circuit board. In normal operation the LED will not illuminate. The MAINS
indicator will remain on, as will the AWAY indicator. The system is now in the armed state.
2. The lead acid back-up battery should now be connected. The lead acid rechargeable back-up battery should be rated
at 12v DC @ 6.5 Ah.
3. Enter the followed by the button to disarm the system. The AWAY indicator will extinguish.
The control panel is now in the disarmed state. Programming of the control panel can now be accessed. Refer to the
"Master Code Functions" on page 50 for more information. The factory default Master Code is 2580.
4. Enter the factory default followed by the button to access the Installer's Programming Mode.
The STAY and AWAY indicators will now flash simultaneously. Refer to "LOCATION 56 - 62" on page 98 for the
locations of the factory default Installer Code. The factory default Installer Code is 1234.
5. Enter the Primary Telephone Number and the Secondary Telephone Number followed by the Subscriber ID Number.
6. If required, program the test reporting time and any other programming changes to be made; otherwise the
programmed factory default settings will be used.
7. Enter command 960 followed by the button to exit the Installer's Programming Mode. The control panel
will return to the disarmed state and is now ready for use.
8. Refer to page 42 for information on any system faults that may have occurred.
9. Using a Master Code set the date and time. Refer to "Master Code Functions" on page 50 for more information on
setting the date and time.
Zone Number Zone Type
1 Delay-1
2, 3, 4, 5 Handover
6, 7 & 9 - 16 Instant
8 24 Hour
Table 1: Zone Defaults
The factory default settings allow the control panel to communicate in Contact ID Format operating eight zones. For further
information on the factory default settings, refer to the "Programming Sheets" on page 211 at the back of the installation
manual. If sixteen zones are required, refer to "LOCATION 339" on page 112 for setting the split EOL resistor value or
"LOCATION 672" to enable the zone expansion board if required on page 163.
Introduction 15
Electronics Design & Manufacturing Pty Limited ISSUE220.DOC

Telepermit Note
The grant of a Telepermit for a device in no way indicates Telecom acceptance of responsibility for the correct operation of
that device under all operating conditions.
This equipment shall not be used in any manner that could constitute a nuisance to other Telecom customers.
Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair.
The preferred method of dialling is to use DTMF tones as this is faster than pulse (Decadic) dialling. In some situations
there may be difficulties with DTMF signalling as this control panel is not fully compatible with the Telecom Telephone
Network. In this case you must use decadic dialling, and your control panel must be set up to record numbers using the
following translation table as it does not implement the New Zealand "Reverse Dialling" standard.
Number to be dialled 0 1 2 3 4 5 6 7 8 9
Number to be programmed 9 8 7 6 5 4 3 2 1 0
Note that where DTMF dialling is used, the numbers should be entered normally.
The transmit level from this device is set as a fixed level and because of this there may be circumstances where the
performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard
telepermitted telephone.
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Programming

Programming
The programming options of this control panel are stored in a non-volatile EPROM. This memory will hold all the relevant
configuration and user specific data even during a total power loss.
The data retention time is as long as ten years without power, therefore, no reprogramming will be required after powering
the control panel down.
The data can be altered as many times as required without the need for any additional specialised equipment. This memory
is laid out in numerous locations, each of which holds the data for a specific function.
In general, the entire programming sequence will consist of nominating the location number required and then entering or
altering the data. You will repeat this procedure until all the data has been programmed to suit your requirements. The
factory default settings have been selected for reporting in the Contact ID Format.
Note: 15 is the maximum value that can be programmed into any location.
There are two programming modes. The Installer's Programming Mode and the Operators Programming Mode. Both
programming modes have individual access codes and these two codes must always be programmed differently. The
Master Code, as well as being able to arm and disarm the system gives access to the Operators Programming Mode. The
Installers Code only gives access to the Installer's Programming Mode and does NOT arm and disarm the system.
Programming of the Solution-16 control panel can be carried out via any of the following five methods.
♦System Codepad
♦Hand Held Programmer (CC814)
♦Programming Key (CC891)
♦Alarm Link Upload/Download Software (CC816)
♦DTMF Command Module (CC886)
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Programming With The Remote Codepad
The control panel must be in the disarmed state with no flashing zone alarm memories to access the Installer's Programming
Mode. This can be achieved by entering the followed by the button. The factory default Master Code
is 2580.
To access the Installer's Programming Mode, enter the followed by the button. The factory default
Installer Code is 1234. Three beeps will be heard and both the STAY and AWAY indicators will flash
simultaneously. If a long beep is heard, check the control panel for alarm memory. The combination of the MAINS and
ZONE indicators will indicate the data stored in the first location of the Primary Telephone Number (LOCATION 000).
Data
Value
Zone 1
Indicator
Zone 2
Indicator
Zone 3
Indicator
Zone 4
Indicator
Zone 5
Indicator
Zone 6
Indicator
Zone 7
Indicator
Zone 8
Indicator
MAINS
Indicator
0
1 
2 
3 
4 
5 
6 
7 
8 
9  
10 
11  
12  
13  
14  
15  
Table 2: Zone Indicators When Programming
Example
To enter Installer's Programming Mode, enter the followed by the button. The factory default
Installer's Code is 1234. Two beeps will be heard and the codepad will display the current data stored in
"LOCATION 000".
To go to a particular location, enter the required followed by the button. The data of the new
location will now be displayed.
To move to the next location, press the button. This will step you to the next location and the data in that location
will be displayed via the ZONE indicators.
If you press the button without previously entering a location number, the system will step back one location. To
change data at the current location, enter the new value (0-15) followed by the button. This will store the new data
into the location and still leave you positioned at the same location.
To proceed to the next location, press the button. The next locations data will now be displayed.
To exit the Installer's Programming Mode, enter command 960 followed by the button. Two beeps will be
heard and the system will return back to normal operation. Refer to "Installers Programming Commands" on page 23 for
further information on commands that can be performed during access of the Installer's Programming Mode.
Programming 19
Electronics Design & Manufacturing Pty Limited ISSUE220.DOC

Programming With The Hand Held Programmer
The Hand Held Programmer (CC814) has five, seven segment displays. The three on the left display the location number,
and the two on the right display the data for that particular location.
To connect the hand held programmer, locate the connections marked PROGRAMMING KEY. This point can be found on
the left hand side of the printed circuit board. Observe the triangular markings on the printed circuit board and line them up
with the markings on the hand held programmers connecting socket.
When the hand held programmer is correctly plugged onto the printed circuit board, one beep will be heard and four centre
bars on the hand held programmer will illuminate with either an 'A' or 'U' suffix to indicate the system is armed or unarmed.
Only when the Installer's Programming Mode has been accessed will any numerals appear on the display.
Note: When connecting the hand held programmer to the control panel, make sure that the switch on the hand held
programmer is in the EXT position and that no external programming key has been connected. Failing to do this
may corrupt the control panel's memory. If this happens, the control panel will need to be returned to Electronics
Design and Manufacturing Pty Limited where a service fee will be charged to unlock the control panel’s memory.
Example
To enter the Installer's Programming Mode, enter the followed by the #button. The factory default
Installers Code is 1234. Two beeps will be heard and the hand held programmers display will show the current data
stored in "LOCATION 000".
To move to a particular programming location, enter the followed by the #button. The data for the
new location will now be displayed.
To move to the next location press the #button. This will step you to the next location and the data in that location will
now be displayed via the ZONE indicators.
If you press the *button without previously entering a location number, the system will step back one location. To
change data in the current location, enter the new value (0-15) followed by the *button. This will store the new data into
the location and still leave you still positioned at the same location.
To proceed to the next location, press the #button. The next locations data will now be displayed.
To exit the Installer's Programming Mode, enter command 960 followed by the #button. Two beeps will be heard
and the system will return back to normal operation. Refer to "Installers Programming Commands" on page 23 for further
information on commands that can be performed during access of the Installer's Programming Mode.
Note: When using the hand held programmer, any reference in this manual made to the button should be
considered as the *
**
*button and the button considered as the #
##
#button.
20 Solution-16/Solution-16 Safecom Installation Manual
ISSUE220.DOC Electronics Design & Manufacturing Pty Limited