EDM Solution-16 Safecom User manual

Solution-16
Operators Manual
ISSUE 1.50

Solution-16
Operators Manual
Copyright 2001 by Electronics Design and Manufacturing Pty Limited,
SYDNEY, AUSTRALIA
Document Part Number MA880O
DOCUMENT ISSUE 1.50
Printed 26 April 2001
This documentation is provided to suit the Solution-16/Solution-16 Safecom Control Panel
(CC880/LP880/SC8016).
Firmware Revision 1.10 – 2.06
Hardware Revision A - K
Alarm Link required = 2.72 or higher
Copyright Notice
All rights reserved. No part of this publication may be reproduced, transmitted or stored in a retrieval system in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Electronics Design and Manufacturing Pty Limited.
Trademarks
Throughout this document trademark names may have been used. Rather than put a trademark symbol in every
occurrence of a trademark name, we state that we are using the names only in an editorial fashion and to the
benefit of the trademark owner with no intention of infringement of the trademark.
Notice of Liability
While every precaution has been taken in the preparation of this document, neither Electronics Design and
Manufacturing Pty Limited nor any of its official representatives shall have any liability to any person or entity
with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the
information contained in this book.
Electronics Design and Manufacturing Pty Limited reserves the right to make changes to features and
specifications at any time without prior notification in the interest of ongoing product development and
improvement.

Table Of Contents
INTRODUCTION.................................................................................................................................. 6
CODEPAD INDICATORS.................................................................................................................... 7
Zone Indicators.....................................................................................................................................................7
AWAY Indicator................................................................................................................................................... 7
STAY Indicator..................................................................................................................................................... 8
System Disarmed................................................................................................................................................... 8
MAINS Indicator..................................................................................................................................................8
Off Indicator / Zone Sealed..................................................................................................................................8
On Indicator / Zone In Alarm..............................................................................................................................8
FAULT Indicator..................................................................................................................................................9
Audible Indications............................................................................................................................................... 9
ARMING THE SYSTEM.................................................................................................................... 10
Forced Arming............................................................................................................................................... 10
Arming In AWAY Mode.................................................................................................................................... 10
Arming In STAY Mode 1...................................................................................................................................11
Entry Guard Timer For STAY Mode............................................................................................................ 11
Arming In STAY Mode 2...................................................................................................................................12
Entry Guard Timer For STAY Mode............................................................................................................ 12
Programming STAY Mode 2 Zones .................................................................................................................12
DISARMING THE SYSTEM.............................................................................................................13
ADDING USER CODES ..................................................................................................................... 13
DELETING USER CODES ................................................................................................................ 13
CODEPAD DURESS ALARM ........................................................................................................... 14
CODEPAD PANIC ALARM .............................................................................................................. 14
CODEPAD FIRE ALARM ................................................................................................................. 14
CODEPAD MEDICAL ALARM........................................................................................................ 14
CODEPAD TAMPER (ACCESS DENIED)......................................................................................14
ISOLATING ZONES........................................................................................................................... 15
Standard Isolating...............................................................................................................................................15
Code To Isolate....................................................................................................................................................16
FAULT ANALYSIS MODE................................................................................................................ 16
Fault Descriptions............................................................................................................................................... 17
Low Battery................................................................................................................................................... 17
Date and Time ............................................................................................................................................... 17
Sensor Watch................................................................................................................................................. 17
Horn Speaker Fail.......................................................................................................................................... 17

Telephone Line Fail.......................................................................................................................................17
E2 Fault..........................................................................................................................................................17
Zone 16 In Alarm - Partitioned Systems Only ..............................................................................................18
Communication Fail ......................................................................................................................................18
DATE AND TIME................................................................................................................................18
TURNING OUTPUT DEVICES ON/OFF.........................................................................................19
RESET LATCHING OUTPUTS.........................................................................................................19
TESTING...............................................................................................................................................20
Horn Speaker Test..............................................................................................................................................20
Bell Test ...............................................................................................................................................................20
Strobe Test...........................................................................................................................................................20
Walk Test Mode..................................................................................................................................................20
Test Report..........................................................................................................................................................20
EVENT MEMORY...............................................................................................................................20
DAY ALARM........................................................................................................................................21
CODEPAD ID AND BUZZER TONE CHANGE .............................................................................21
PARTITIONING ..................................................................................................................................22
Master Partitioned Codepad Indicators...........................................................................................................22
Zone Indicators..................................................................................................................................................22
Area ON/OFF Indicators...................................................................................................................................22
Area Display Indicators.....................................................................................................................................22
Status Indicators................................................................................................................................................22
AUX Indicator............................................................................................................................................... 22
MAINS Indicator...........................................................................................................................................22
FAULT Indicator...........................................................................................................................................22
PARTIAL Indicator....................................................................................................................................... 22
Operation Of Codepads In Partitioning...........................................................................................................23
Area Addressable Codepad Operations.........................................................................................................23
Master Partitioned Codepad Operations........................................................................................................23
Arm/Disarm All Areas At The Same Time.......................................................................................................23
How To Arm/Disarm All Areas At The Same Time.....................................................................................23
REMOTE ARMING VIA TELEPHONE ..........................................................................................24
OPERATING THE SYSTEM VIA A TOUCH-TONE TELEPHONE...........................................25
How To Establish A Communication Link...................................................................................................25
How To Terminate A Communication Link..................................................................................................25
DOMESTIC DIALLING......................................................................................................................26
Acknowledging Domestic Calls..........................................................................................................................26
Programming Domestic Telephone Numbers ..................................................................................................27
Disable Domestic Dialling...................................................................................................................................27
DOMESTIC VOICE MESSAGE REPORTING...............................................................................28
Acknowledging Domestic Voice Message Reporting.......................................................................................28

BASIC PAGER REPORTING ...........................................................................................................29
Basic Pager Display Information.......................................................................................................................29
Subscriber ID Number................................................................................................................................... 29
Zone Status.................................................................................................................................................... 29
System Status................................................................................................................................................. 29
PET PAGER/SMS REPORTING....................................................................................................... 31
GLOSSARY OF TERMS.................................................................................................................... 32
GLOSSARY OF TERMS.................................................................................................................... 32
WARRANTY STATEMENT..............................................................................................................35
YEAR 2000 COMPLIANCE............................................................................................................... 35
SPECIFICATIONS..............................................................................................................................35
ADVICE TO USERS............................................................................................................................36
NEW ZEALAND TELEPERMIT NOTES........................................................................................ 36
INSTALLATION NOTES................................................................................................................... 37
INDEX................................................................................................................................................... 42

Introduction Congratulations on selecting the Solution-16 control panel to protect you and your
property. So that you can obtain the most from your unit, we suggest that you take the time
to read through this manual and familiarise yourself with the numerous outstanding
operating features of this system. You will notice that in all aspects of planning,
engineering, styling, operation, convenience and adaptability, we have sought to anticipate
your every possible requirement.
Programming simplicity and speed have been some of the major considerations and we
believe that our objectives in this area have been more than satisfied.
This manual will explain all aspects of operating the control panel. All system parameters
and options are detailed; however, suitability is left up to the individual. Every system can
be tailored to meet all requirements quickly and easily.
Notice To All Owners
It is recommended that you test the sirens, strobe and zones at weekly intervals. Refer to
Testing on page 25 for further information.
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Codepad Indicators
Figure 1: CP5 Eight Zone
LED Codepad Figure 2: CP5 Eight Zone
LCD Codepad
The codepad is the communications interface between you and your alarm system. The codepad allows you to
issue commands and offers both visual and audible indications that guide you through the general operation.
The codepad incorporates numerous indicators. There are zone indicators that are used to show the condition of
each zone and four others for general status. The following pages outline a list of situations and the relevant
indicators that will be seen.
Zone Indicators
The zone indicators (1-8) are used to display the status of the zones. The following table
lists the various circumstances that the indicators will display (ie. Zone Sealed / Zone
Unsealed).
Zone Indicator Definition
On Zone Is Unsealed
Off Zone Is Sealed
Flashing Fast
(0.25 Sec On/0.25 Sec Off) Zone Is In Alarm Condition
Flashing Slow
(1 Sec On/1 Sec Off) Zone Is Manually Isolated Or Selected To Be Isolated
Table 1: Zone Indicator
AWAY Indicator
The AWAY indicator is used to display that the system is armed in AWAY Mode. The
AWAY indicator will also flash in unison with the STAY indicator when programming
various options throughout the operator’s manual.
Refer to page 10 for information on the different methods of arming the system in AWAY
Mode.
AWAY Indicator Definition
On System Is Armed In AWAY Mode
Off System Is Not Armed In AWAY Mode
Table 2: AWAY Indicator
1 2 3 ….
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STAY Indicator
The STAY indicator is used to display that the system is armed in STAY Mode 1 or STAY
Mode 2. The STAY indicator will also flash in unison with the AWAY indicator when
programming various options throughout the operator’s manual.
Refer to page 11 for information on the different methods of arming in STAY Mode 1. For
information and the method of arming in STAY Mode 2, refer to page 12.
STAY Indicator Definition
On System Is Armed In STAY Mode 1 Or STAY Mode 2
Off System Is Not Armed In STAY Mode 1 Or STAY Mode 2
Flashing Twice A Second Zone Isolating Mode Or Setting STAY Mode 2 Zones
Flashing Once Every
3 Seconds Day Alarm Status – Day Alarm Turned On
Table 3: STAY Indicator
System Disarmed
This indicator will display with the indicator when the system has been disarmed.
MAINS Indicator
The MAINS indicator is used to display that the systems AC mains supply is normal or has
failed.
MAINS Indicator Definition
On AC Mains Power Normal
Flashing AC Mains Supply Has Failed
Table 4: MAINS Indicator
Off Indicator / Zone Sealed
The indicator will display when the system is in the disarmed state and will flash when a
zone becomes unsealed during the disarmed state. The indicator will stop flashing when all
zones are sealed.
On Indicator / Zone In Alarm
The indicator will display when the system is armed in AWAY Mode and will flash
when an alarm occurs. The indicator will reset once a valid user code has been entered.
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FAULT Indicator
The FAULT indicator is used to display that the system has detected a system fault. Refer to
Fault Analysis Mode on page 16 for additional information on system faults.
Every time a new system fault has been detected (eg. FAULT indicator flashing), the
codepad will begin to beep once every minute. Pressing the # button once will cancel the
once a minute beep and acknowledge the fault (eg. FAULT indicator on steady).
FAULT Indicator Definition
On There Is A System Fault That Needs To Be Rectified
Off The System Is Normal, There Are No Faults
Flashing There Is A System Fault That Needs To Be Acknowledged
Table 5: FAULT Indicator
Audible Indications
In general, the audible indicators given out by the codepad buzzer are as follows:
Audible Indicator Definition
Once Short Beep A Button Has Been Pressed On The Codepad, Or, End Of Exit
Time When Armed In STAY Mode 1 Or STAY Mode 2
Two Short Beeps The System Has Accepted Your Code
Three Short Beeps The Requested Function Has Been Executed
One Long Beep Indicates the End Of Exit Time When Armed In AWAY
Mode, Or The Requested Operation Has Been Denied Or
Aborted
One Beep Every Second Walk Test Mode Is Currently Active Or Warning Before
Automatic Arming Takes Place
One Short Beep Every
Minute There Is A System Fault Waiting To Be Acknowledged
Table 6: Audible Indicators
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Arming The System
There are several different ways to arm the system depending on whether you are leaving the
premises and require all active zones to be in a ready state for an intruder, or, if you are
remaining in the premises and only require part of the system to be in a ready state for an
intruder.
If a zone is not sealed at the end of exit time, the zone will be automatically isolated and will
be constantly displayed on the codepad. The zone will again become an active part of the
system when the zone has restored (ie. If a window is left open after exit time has expired,
the window will not be an active part of the system until the window has closed. Opening
the window after exit time has expired will cause an alarm condition).
The different methods for arming the system include:
AWAY Mode
Arms the entire system. Refer to Arming In AWAY Mode on page 10.
STAY Mode 1
Arms all zones except those programmed to be automatically isolated by the installer.
Refer to Arming In STAY Mode 1 on page 11.
STAY Mode 2
Arms all zones except those programmed to be automatically isolated by the Master
Code holder. Refer to Arming In STAY Mode 2 on page 12.
Forced Arming
The feature of arming the system when a zone is not sealed is known as forced arming. If
the system does not arm and a long beep is heard, forced arming is not permitted. If this is
the case, you must ensure that all zones are sealed or manually isolated before you can arm
the system. Refer to Isolating Zones on page 15 for more information.
Arming In AWAY Mode
When you leave your premises and require all zones to be in a ready state to detect intrusion,
you would arm the system in AWAY Mode.
There are two different methods for arming the system in AWAY Mode. Method one is
standard and will always operate. Method two is optional and may be disabled by your
installer if you do not wish to use single button arming.
Method One
How To Arm The System In AWAY Mode
1. Enter your user code followed by the # button (eg. 2580#).
Two beeps will be heard and the AWAY indicator will display. Exit time will now
commence counting.
Method Two
How To Arm The System In AWAY Mode
1. Press and hold the # button until two beeps are heard.
The AWAY indicator will display and exit time will commence counting.
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Arming In STAY Mode 1
STAY Mode 1 is only used when the perimeter and unused areas of the premises need to be
armed to detect any would be intruder from entering the premises and at the same time,
allowing you to move freely within an area that has been automatically isolated. Only your
security company can program zones to be automatically isolated in STAY Mode 1.
There are two different methods for arming the system in STAY Mode 1. Method one is
standard and will always operate. Method two is optional and may be disabled by your
installer if you do not wish to use single button arming.
Entry Guard Timer For STAY Mode
When arming the system in STAY Mode 1, an optional entry timer called Entry Guard
Timer For STAY Mode may be used to delay the sirens if a zone that has not been
automatically isolated has triggered into alarm condition. Entry Guard Timer For STAY
Mode is the delay time used for all zones except 24-hour zones when the system is armed in
STAY Mode 1 or STAY Mode 2.
If the Entry Guard Timer For STAY Mode has been programmed and a zone that has not
been automatically isolated has triggered, the codepad will beep twice a second until the
Entry Guard Timer For STAY Mode has expired or the system has been disarmed. If the
alarm condition has not been reset by entering your user code followed by the # button (eg.
2580#) before the Entry Guard Time For STAY Mode expires, the sirens will activate into
alarm. Only your installer can program this feature.
Method One
How To Arm The System In STAY Mode 1
1. Enter your user code followed by the * button (eg. 2580*).
Two beeps will be heard and the STAY indicator will display. Exit time will now
commence counting.
Any zones that have been programmed to be automatically isolated in STAY Mode 1
will flash until exit time expires. At the end of exit time, all zones selected to be
automatically isolated will extinguish and the codepad will give one short beep.
Method Two
How To Arm The System In STAY Mode 1
1. Press and hold the * button until two beeps are heard.
The STAY indicator will display and exit time will now commence counting.
Any zones that have been programmed to be automatically isolated in STAY Mode 1
will flash until exit time expires. At the end of exit time, the zone indicators will
extinguish and the codepad will give one short beep.
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Arming In STAY Mode 2
STAY Mode 2 is only used when the perimeter and unused areas of the premises need to be
armed to detect any would be intruder from entering the premises and at the same time,
allowing you to move freely within an area that has been automatically isolated. Any Master
Code holder can program programming zones to be automatically isolated in STAY Mode 2.
Entry Guard Timer For STAY Mode
When arming the system in STAY Mode 2, an optional entry timer called Entry Guard
Timer For STAY Mode may be used to delay the sirens if a zone that has not been
automatically isolated has triggered into alarm condition. Entry Guard Timer For STAY
Mode is the delay time used for all zones except 24-hour zones when the system is armed in
STAY Mode 1 or STAY Mode 2.
If the Entry Guard Timer For STAY Mode has been programmed and a zone that has not
been automatically isolated has triggered, the codepad will beep twice a second until the
Entry Guard Timer For STAY Mode has expired or the system has been disarmed. If the
alarm condition has not been reset by entering your user code followed by the # button (eg.
2580#) before the Entry Guard Time For STAY Mode expires, the sirens will activate into
alarm. Only your installer can program this option.
How To Arm The System In STAY Mode 2
1. Press and hold the 0 button until two beeps are heard.
The STAY indicator will display and exit time will now commence counting.
Any zones that have been programmed to be automatically isolated in STAY Mode 2
will flash until exit time expires. At the end of exit time, all zones selected to be
automatically isolated will extinguish and the codepad will give one short beep.
Programming STAY Mode 2 Zones
Programming zones to be automatically isolated in STAY Mode 2 can only be carried out if
you have a Master Code.
How To Program STAY Mode 2 Zones
1. Enter your Master Code followed by 8 and the # button (eg. 2580 + 8 + #).
Three beeps will be heard and the STAY indicator will begin to flash.
2. Enter the zone number that you wish to have automatically isolated followed by the *
button (eg. 1* = Zone 1 / 2* = Zone 2 etc).
You will notice that the zone you have selected to be automatically isolated in STAY
Mode 2 will now flash. If you have made a mistake, enter the same zone number
followed by the # button to clear the incorrect zone.
To select additional zones to be automatically isolated in STAY Mode 2, repeat Step 2
as many times as required.
3. Press the # button when you have selected all zones to be automatically isolated in
STAY Mode 2 to exit this mode. Two beeps will be heard and the STAY and AWAY
indicators will extinguish.
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Disarming The System
When you enter the premises after the system has been armed in AWAY Mode, or if you
have armed the system in STAY Mode 1 or STAY Mode 2, you will need to disarm the
system to disable detection devices that will activate an alarm.
If there has been an alarm condition prior to disarming the system, a flashing zone indicator
will be displayed, indicating a previous alarm on that zone.
How To Disarm The System
1. Enter your user code followed by the # button (eg. 2580#).
Two beeps will be heard.
Adding User Codes
Only the Master Code holder can add or change other system user codes including two
Auxiliary Codes and the Master Code itself. The Master Code is factory default as User 1,
however, multiple user codes can be assigned to be a Master Code. Up to 32 user codes may
be programmed to operate the system. User Code 33 and User Code 34 are Auxiliary Codes
only.
How To Add A User Code
1. Enter your Master Code followed by 1 and the # button (eg. 2580 + 1 + #).
Three beeps will be heard and the STAY and AWAY indicators will begin to flash.
2. Enter the user code number (1 – 34) that you wish to add or change followed by the #
button (eg. 2# = User 2 / 33# = Auxiliary Code 1 etc). Two beeps will be heard and
the user number that you just selected will now display on the codepad indicators.
3. Enter the digits required for the new code followed by the # button (eg. If you wish the
user code to be 5768, you would enter 5768# - each user code can be up to 7 digits in
length). Two beeps will be heard and the STAY and AWAY indicators will
extinguish.
If you wish to add or change any further user codes, repeat this procedure as many
times as required.
Deleting User Codes
Only the Master Code holder can delete other system user codes and Auxiliary Code 1 and 2.
How To Add A User Code
1. Enter your Master Code followed by 1 and the # button (eg. 2580 + 1 + #).
Three beeps will be heard and the STAY and AWAY indicators will begin to flash.
2. Enter the user code number (1 – 34) that you wish to delete followed by the # button
(eg. 2# = User 2 / 33# = Auxiliary Code 1 etc). Two beeps will be heard and the user
number that you just selected will now display on the codepad indicators.
3. Press the * button to delete the user code that you have selected.
Two beeps will be heard and the STAY and AWAY indicators will extinguish. If you
wish to delete any further user codes, repeat this procedure as many times as required.
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Figure 3: CP5 LED
Codepad Showing Audible
Alarm Buttons
Codepad Duress Alarm
A codepad duress alarm is used as a silent hold-up alarm. This will only occur when the
number 9 is added to the end of any valid user code that us being used to disarm the system
(eg. 2580 + 9#). A duress alarm is only useful if your system is reporting back to a
monitoring station or pocket pager as domestic reporting (ie. mobile phone etc) can’t
decipher which type of alarm had occurred.
Codepad Panic Alarm
An audible alarm will be activated when both the 1 and 3 buttons or both the *
and # buttons are pressed simultaneously. Contact your installer if you wish to
disable the ability to activate the codepad panic alarm or if you wish to have the
codepad panic alarm to be silent.
Note
Software Version 1.10 – 1.36 will sound a panic alarm when you press both
the 4 and 6 buttons or the 7 and 9 buttons simultaneously.
Codepad Fire Alarm
(Version 1.37 + Only) A distinct fire sound is emitted via the horn speaker when
both the 4 and 6 buttons on the codepad are pressed simultaneously. Contact
your installer if you wish to disable the ability to activate the codepad fire alarm
or if you wish to have the codepad fire alarm to be silent.
Codepad Medical Alarm
(Version 1.37 + Only) An audible alarm will be activated when both the 7 and 9
buttons on the codepad are pressed simultaneously. Contact your installer if you
wish to disable the ability to activate the codepad medical alarm or if you wish to
have codepad medical alarm to be silent.
Codepad Tamper (Access Denied)
Codepad tamper restricts the number of times an invalid user code can be used in an attempt
to operate the system. When the number of incorrect code attempts equals the number
programmed by your installer, the system will activate an alarm condition and if reporting
back to a security monitoring station, the system will send an access denied report.
If you wish the codepads to shutdown and lockout for a period of time (0 – 150 seconds), ask
your installer to program this.
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Isolating Zones
Isolating zones allow you to manually disable one or more zones before arming the system.
Once a zone has been isolated, access is allowed into that zone during the armed state
without activating an alarm.
An example when you may require to isolate a zone before arming the system could be when
a PIR detector may be false alarming or that you may need to leave a pet inside a particular
zone whilst you are away.
Isolating zones is performed by one of two methods. Method two is optional and only
allows those user codes programmed by your installer to have access to isolate zones.
Standard Isolating
Standard isolating allows all operators to be able to isolate zones without the need to know a
valid user code.
How To Isolate AZone
1. Press the * button twice to enter the isolating mode.
Three beeps will be heard and the STAY indicator will flash.
2. Enter the zone number (1 – 16) that you wish to select to isolate followed by the *
button. (eg. 1* = Zone 1, 16* = Zone 16 etc).
As you select each zone to be isolated, you will notice that the corresponding zone
indicator will begin to flash. If you selected an incorrect zone to be isolated, enter the
incorrect zone number again followed by the * button.
Repeat Step 2 if more than one zone is required to be isolated until all zone that are
required to be isolated have been selected.
3. Press the # button after you have selected all zones to be isolated.
Two beeps will be heard and the system will return to the disarmed state.
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Code To Isolate
The method will restrict only those user codes that have the priority level ‘Code To Isolate’
set to be able to isolate zones. Therefore, if any user code has this priority level set, the
method of standard isolating will not function. Your security company can only program the
priority level for each user code.
How To Isolate AZone
1. Press the * button followed by your user code and the * button again to enter the
isolating mode (eg. *2580*). Three beeps will be heard and the STAY indicator will
flash.
2. Enter the zone number (1 – 16) that you wish to select to isolate followed by the *
button. (eg. 1* = Zone 1, 16* = Zone 16 etc).
As you select each zone to be isolated, you will notice that the corresponding zone
indicator will begin to flash. If you selected an incorrect zone to be isolated, enter the
incorrect zone number again followed by the * button.
Repeat Step 2 if more than one zone is required to be isolated until all zones that are
required to be isolated have been selected.
3. Press the # button after you have selected all zones to be isolated.
Two beeps will be heard and the system will return to the disarmed state.
Fault Analysis Mode
If a system fault should occur, the FAULT or MAINS indicator will flash and the codepad
will beep once ever minute.
If the AC mains supply has failed, the MAINS indicator will flash until the AC mains supply
has restored. Pressing the # button once will acknowledge the fault and stop the codepad
from beeping once every minute.
How To Determine TheType Of System Fault
To determine which system fault has occurred, enter fault analysis mode by following the
steps outlined below.
1. Press and hold button 5 until two beeps are heard.
The FAULT indicator will remain steady and the STAY and AWAY indicators will
flash in unison with each other.
A zone indicator will display to indicate the type of fault that has occurred (eg. Zone 1
= Battery Fail). Refer to Table 7: Fault Indicators on page 17 for the list of different
faults that may occur.
2. To exit and return to the disarmed state, press the # button. The FAULT indicator will
remain displayed and the codepad will cease its once a minute beep.
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Zone Indicator Description
1 Battery Fail
2 Date & Time
3 Sensor Watch
4 Horn Speaker Fail
5 Telephone Line Fail
6 E2 Fault
7 Zone 16 In Alarm (Partitioned Systems Only)
8 Communication Fail
Table 7: Fault Indicators
Fault Descriptions
Low Battery
A low battery fault will register when the system detects a low capacity back-up battery.
The system automatically performs a battery test every 4 hours and also every time you arm
the system.
Date and Time
The date and time fault will register every time the system has been powered down. This
type of fault will not cause the FAULT indicator to display on the codepad unless your
installer has programmed the automatic arming time. Refer to page 18 to program the date
and time.
Sensor Watch
A sensor watch fault will register because one or more detection devices has failed to detect
any movement during the disarmed state for the time period programmed by your installer.
The fault will clear once the zone in question has detected movement and reset.
Whilst you are in fault analysis mode, press and hold button 5 until two beeps are heard will
display which zone reported the sensor watch fault.
Horn Speaker Fail
This fault will register when the system detects that the horn speaker has been disconnected.
This fault will clear once the horn speaker has been reconnected. Your installer will need to
program the system for this feature to operate.
Telephone Line Fail
A telephone line fault will register when the system detects that the telephone line has been
disconnected from the control panel. Your installer will need to program the system for this
feature to operate.
E2 Fault
An E2 fault will register when the system detects an internal checksum error. Contact your
installer as soon as this fault is displayed.
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Zone 16 In Alarm - Partitioned Systems Only
This fault will register when Zone 16 has registered an alarm condition. The AUX indicator
will display if a ‘Master Partitioned’ codepad is used if the system has been partitioned. You
may need to contact your installer regarding this fault.
Communication Fail
A communication fail will register when the control panel failed to communicate with the
receiving party (eg. monitoring company, mobile phone or pocket pager etc). The
communication fault will clear once the control panel has successfully reported to the
receiving party.
Note This fault condition will register when a communication via safecom equipment as
failed (Version 2.00 +).
To determine if the system failed to communicate via the telephone line or the
communication via safecom, press and hold button 8. Zone 1 will display if the
system failed to communicate via the telephone line and Zone 2 will display if the
system failed to communicate via safecom.
Date and Time
Programming the date and time is only required when you need functions such as automatic
test reports automatic arming and history events to operate correctly.
How To Program The Date and Time
1. Enter your Master Code followed by 6 and the # button (eg. 2580 + 6 + #).
Three beeps will be heard and the STAY and AWAY indicators will begin to flash.
2. Enter the day, month, year, hour and minute using the (DD, MM, YY, HH, MM)
format (ie. DD = Day of the month, MM = Month of the year, YY = Current year, HH
= Hour of the day, MM = Minute of the day).
Please note that when programming the hour of the day, you will need to use
24:00 hour format (00:00 – 23:59).
3. Press the # button to exit and return to the disarmed state.
Two beeps will be heard and the STAY and AWAY indicators will extinguish. If a
long beeps is heard, an error was made when entering the date and time.
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Turning Output Devices On/Off
This feature is only applicable if your security company has programmed an output that can
operate external devices (ie. toggle on/off via the codepad). The output programmed by your
security company could control a pool pump or outside lighting etc. Up to five different
outputs can be programmed.
How To Turn An Output On or Off
1. Enter your Master Code followed by 5 and the # button (eg. 2580 + 5 + #).
Three beeps will be heard and the STAY and AWAY indicators will begin to flash.
2. Enter the output number (1 – 5) that you wish to turn on or off.
3. Press the # button to turn the output device on or press the * button to turn the output
device off. Three beeps will be heard if the output device is turned on and two beeps
will be heard if the output device is turned off.
Repeat Step 2 and Step 3 if more than one output devices are required to be turned on
or off.
4. Press the # button to exit this function.
Two beeps will be heard and the STAY and AWAY indicators will extinguish.
Output Device 1
Output Device 2
Output Device 3
Output Device 4
(Auto) Output Device 5 Time AM / PM
Have the security company detail the devices that can be turned on and off via the codepad
above. Output device 5 can be programmed to automatically turn on at the same time every
day and can be overridden via the codepad.
Reset Latching Outputs
This feature is only applicable if your installer has programmed an output to latch (remain
on) until you acknowledge the event that occurred.
How To Reset Latching Outputs
1. Press and hold button 7 until two beeps are heard.
The output will now reset.
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Electronics Design and Manufacturing Pty Limited ISSUE150

Testing There are various functions that allow you to test that your system is operating correctly.
Horn Speaker Test
1. Press and hold button 1 until two beeps are heard.
The horn speaker will sound for two seconds.
Bell Test
1. Press and hold button 2 until two beeps are heard.
The bell output will operate for two seconds.
Strobe Test
1. Press and hold button 3 until three beeps are heard.
The strobe will now flash.
2. Press and hold button 3 until two beeps are heard.
The strobe will now stop flashing.
Walk Test Mode
Walk test mode allows you to test detection devices to ensure that they are operating
correctly. Every time you test a zone, the codepad will sound one long beep and the horn
speaker will sound one short beep to indicate that the zone has been activated when testing.
1. Enter your Master Code followed by 4 and the # button (eg. 2580 + 4 + #).
Three beeps will be heard and the STAY and AWAY indicators will begin to flash.
The codepad will beep once every second while the system is in walk test mode.
2. Activate (ie. fault and restore) all zones required to be tested.
3. When you have finished testing all zones required, press the # button to exit this
mode. Two beeps will be heard and the STAY and AWAY indicators will extinguish.
The system has now returned to the disarmed state.
Test Report
This feature is only applicable if your system is reporting via the telephone. Press and hold
button 9 until two beeps are heard. The system will send a test report.
Event Memory
This function allows you to replay back the last forty events that occurred to the system. The
event memory history will replay all alarms and arming/disarming of the system in AWAY
Mode, STAY Mode 1 and STAY Mode 2. However, the system cannot differentiate
between arming the system in STAY Mode 1 or STAY Mode 2.
How To Enter Event Memory
1. Enter your Master Code followed by 3 and the # button (eg. 2580 + 3 + #).
Three beeps will be heard. The last forty events will display one at a time via the
codepad indicators starting from the most recent event. A beep will be heard as each
event is displayed.
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Solution-16 Operators Manual
ISSUE150 Electronics Design and Manufacturing Pty Limited
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