Fixed Function Keys
These keys provide single touch access to the most
commonly used features of the system:
for voice mails
disconnects microphone for secrecy
for any of the last 5 numbers
key for single touch line access
key for hands-free operation
to allow enquiry and transfer
Dual Colour Lamps (LEDs)
Each function key has a red and a green lamp. Green is
associated with this system phone. ed is associated with
other users of the system. Fast flashing denotes ringing,
slow flashing is for a held or parked call and continuously
‘on’ means an active call.
Make an External Call
On any available line -
• Lift handset or press key
• Internal dial tone heard
• To select a line dial 99or press LLkey
• External dial tone heard
• Dial external number.
Make an Internal Call
• Lift handset or press key
• Internal dial tone heard
• Dial extension or group.
Redial a number
To redial the last number dialled from the extension -
• Lift handset or press key
• Press key.
To redial one of the last 5 numbers dialled -
• Press key with handset on-hook
• The last dialled number is displayed
• epeatedly pressing the EEDDIIAA key
scrolls through the last 5 numbers dialled
• Lift handset or press SS key when
display shows the number you wish to call.
Dial P one Book Entries
From the Common Address Book -
• Lift handset or press key
• Internal dial tone heard
• Press aacccceessss ccooddee ((44000000 –– 44119999))..
From the Personal Address Book -
• Lift handset or press key
• Internal dial tone heard
• Press aacccceessss ccooddee ((880000 –– 884499))..
Note: Your Personal Address Book entries are accessible
only from your extension.
Answering a call
When your phone is ringing
• Lift handset or press key
While on a call and receiving alert tones
• Press key to put current call on
hold and connect to waiting call
or
• eplace handset to end current call and
phone will ring for waiting call.
Call Hold
To place a call on hold -
• While on a call
• Press key
• Internal dial tone heard.
To retrieve a held call -
• At internal dial tone
• Press key
• Held call retrieved.
Call Transfer
Unannounced transfer -
• While on a call
• Press key to put call on hold
• Internal dial tone heard
• Dial eexxtteennssiioonnor ggrroouupp
• When ring tone heard – replace handset.
Transfer to Mailbox -
• When ringing or busy tone is heard
dial
Announced transfer -
• While on a call
• Press key to put call on hold
• Internal dial tone heard
• Dial eexxtteennssiioonnor ggrroouupp
• When extension answers – announce call
• eplace handset.
Paging
To page a system phone -
• Lift handset
• Internal dial tone heard
• Press
• Dial extension number required.
To page all free system phones and PA port -
• Lift handset
• Internal dial tone heard
• Press
To page the PA port -
• Lift handset
• Internal dial tone heard
• Press
To answer a page -
• Lift handset
• Internal dial tone heard
• Press
Conference
A conference call is a three party call between either:
• 2 lines + 1 extension
• 1 line + 2 extensions
• 3 internal extensions.
Place first two calls on hold -
• Internal dial tone heard
• Press
Intrude on an Extension t at is on a call
• Lift handset or press key
• Dial eexxtteennssiioonn nnuummbbeerr required
• Busy tone heard
• Dial
• You are connected to other two parties.
Answer a doorp one call ringing at
your extension
• Lift handset or press key
• Clear down before opening the door
Open t e door
• Lift handset or press key
• Internal dial tone heard
• Press
Voice Mail Management
• Press key
Follow the voice prompts to retrieve, play, record greeting
and busy messages or delete voice messages etc.
NNoottee::when you have new messages the lamp
will flash and the display will show number of new messages.
Record a memo or a Dictap one
message -
• Dial followed by the destination
eexxtteennssiioonn nnuummbbeerr(your own for a personal memo)
• ecord a message of up to three minutes and hang up.
Remote Access to Voice Mail and
Diversion –
Voice mail can be checked, messages changed and call
diversion settings altered, provided the extension PIN
code has been altered from default and provided the
welcome message can be accessed.
• Get to your Intro Message by, for example,
ringing own direct line (MSN telephone
number) from the remote site
• While listening to introductory message, dial
• Enter PPIINNcode and follow the prompts.
C ange your default PIN code
• Lift handset or press key
• Internal dial tone heard
• Press
• Enter ccuurrrreenntt PPIINNcode
• Press nneeww PPIINNcode
• Press nneeww PPIINNcode again
• Press
NNoottee::your PIN code is a 4-digit number that may be
required to access your voice mail.
The default PIN code at your own extension is 1111.
Call Pick-Up
To pick up a call ringing another extension -
• Lift handset or press key
• Internal dial tone heard
• Press
• Dial eexxtteennssiioonn nnuummbbeerrof ringing phone
• Call connected.
To pick up the longest ringing incoming call -
• Lift handset or press key
• Internal dial tone heard
• Press
• Call connected.
Pick-Off
To pick off a call already answered by another extension
(e.g. an answering machine) -
• Lift handset or press key
• Internal dial tone heard
• Press
• Dial eexxtteennssiioonn nnuummbbeerr
• Call connected
Call Parking
• Press key to put call on hold
• Internal dial tone heard
• Press
• Success tone heard
• eplace handset.
Retrieve a parked call
When you know the extension that parked it -
• Lift handset or press key
• Internal dial tone heard
• Press
• Dial eexxtteennssiioonn nnuummbbeerr that parked the call
• Call connected.
When you know the line the call was parked on
• Lift handset or press key
• Internal dial tone heard
• Press
• Dial the lliinnee nnuummbbeerre.g. 01 for line 1
• Call connected.
Set Do Not Disturb
• Lift handset or press key
• Internal dial tone heard
• Press
Clear Do Not disturb -
• Lift handset or press key
• Internal dial tone heard
• Press
*
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