ELAUT BIG ONE XTREME II User manual

BIG ONE XTREME II
TYPE: BIG ONE 3
MODEL: BIG ONE XTREME VERSION II
OPERATOR (USER) & SERVICE MANUAL
ENGLISH VERSION
MAY 2020

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Please read and understand the contents of this manual carefully. Failure
to read the manual can result in serious damage or injury. Keep this
manual. Make sure that all operators of the Big One Xtreme II have read
and understand the contents of this manual.
Always work safe and comply with procedures, regulation and local
standards.
Copyright © Elaut NV 2020
This language version of the manual is verified by the manufacturer.
Elaut NV reserves the right to change specifications and/or spare parts without prior notice.
The content of this manual may also be changed without prior notice.
For information about settings, maintenance and repairs not provided for in this manual, please contact the technical
department of Elaut NV.
Elaut NV accepts no liability for damage and/or problems arising from the use of spare parts not supplied by Elaut NV.
This manual has been compiled with all possible care. Elaut NV assumes no responsibility for any errors in this manual
and/or the consequences of an erroneous interpretation of the instructions.
All rights reserved. No part of this publication may be reproduced, stored in computerized databases, or made public, in any
form or by any means, either electronic, mechanical, through photocopying, recording or otherwise, without the prior
written consent of Elaut NV. This also applies to the associated drawings and diagrams.

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PREFACE
Thank you for purchasing a new Big One Xtreme II amusement machine equipped with the
EAC technology. This manual is intended for the operator and installer. This manual contains
all the information you need to setup and use your Big One Xtreme II amusement machine.
Furthermore, the manual contains instructions to prevent any accidents while the machine is
running. Read this information carefully in order to understand the various possibilities and
uses of this machine.
The Big One Xtreme II amusement machine has 3 major advantages :
1) a new powerful claw of which the power can be set in automatic or manual mode.
2) game interactive RGB lighting animations
3) an interactive video screen
STORING THE MANUAL
The operator (user) and service manual is a part of your product. Store the manual in the
immediate vicinity of the machine. Always present a copy of the manual to operators as they
work with the Big One Xtreme II.
LIMITATIONS OF THE DOCUMENT
The English language version is the original version. This language version of the manual is
verified by the manufacturer. All other language versions are translations of the original
English language version.
Elaut NV reserves the right to modify the construction and/or configuration of its machines
at any time without any obligation to modify machines which have been previously supplied.
The data provided in this manual are based on the most recent information. These data may
be subject to change at a later date, without prior notification. For information regarding
adjustment, maintenance or repair that is not described in this document, please contact the
Elaut Service Department via [email protected] or [phone].
The information in this document concentrates solely on the use of the machine as intended
by the manufacturer. In the event that the machine, components or procedures are applied
in any way other than described in this manual, then confirmation must be obtained as to
the correctness and suitability of that use. No rights may be derived from this manual or
from the documentation supplied together with the machine. The supplier is bound by no
agreement other than the order confirmation.
This manual contains useful and important information on the correct operation of the
machine. We have taken all possible steps to make this manual as correct and as complete
as possible. Should you discover any errors or omissions, please bring this to the attention of
Elaut NV, so that we can make amendments. This will enable us to improve our
documentation.

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SYMBOLS USED
The following marking conventions are used in this manual to draw attention to specific
topics or actions:
Warns of a situation that could result in serious physical injury and/or may
cause material damage, if one does not follow the safety instructions.
Warns of a situation that could result in minor or moderate physical injury
and/or may cause material damage, if one does not follow the safety
instructions.
Provides additional information that is helpful to perform a task or to
avoid problems.
This is the CE logo, which indicates that the product meets the legal
requirements.
The ENEC symbol is an addition to the CE logo relating to electronic
products that are introduced to the European market.
The ENEC symbol is certified by a third party only, independently of the
manufacturer. It indicates that the machine and machine location are safe
as referred to in the corresponding European directive.
The symbol on the material, the accessories or packaging indicates that
this machine should not be treated as domestic waste.
WARRANTY
All electrical and mechanical parts of the machine –if used under normal operating
conditions –are covered by a one-year warranty from the original purchase date. Any
defective component will be replaced. However, our responsibility is limited exclusively to
the replacement of the defective component ex works; shipping costs cannot be attributed
to Elaut NV. No right of indemnity or reimbursement can be claimed.
LIABILITY
Elaut NV is not liable for any damages caused by failure to comply with the installation
instructions in accordance with the legislation in your country.

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VERSION HISTORY
During the lifetime of the Big One Xtreme II machine, engineering and/or technical
improvements may result in the need to revise this manual. It is then at the discretion of
Elaut NV to decide if a revision/new version of this manual is required.
The following table describes the main changes for each document version of this manual.
Version
Date
Changes
1.0
May 2020
Initial version

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MANUFACTURER DETAILS
If you need any assistance, or still have questions after reading this manual, we would
encourage you to contact the Elaut Service Department via [email protected] or
[phone].
For Spares, please contact the Elaut Spare Part Department, via [email protected] or
[phone].
We appreciate all advice, feedback and suggestions from our customers. Please contact:
Elaut NV
Passtraat 223
9100 Sint-Niklaas
Belgium
T [phone]
T [phone]
[e-mail]
www.elaut.be
TRADEMARKS
All trademarks stated in this manual are registered trademarks of Elaut NV.
TERMS
Machine
Product
Owner
Big One Xtreme II
Merchandise used in the machine (min. 800 g –max. 4,5 kg)
Person who purchased the Big One Xtreme II
Installer
Person qualified to install the Big One Xtreme II
Operator - User
Person qualified to configure and/or adjust the parameter settings
of the software and to maintain the Big One Xtreme II

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TABLE OF CONTENTS
Preface ............................................................................................................................. 3
Storing the manual .............................................................................................................................. 3
Limitations of the document ............................................................................................................... 3
Symbols used ....................................................................................................................................... 4
Warranty.............................................................................................................................................. 4
Liability................................................................................................................................................. 4
Version history..................................................................................................................................... 5
Manufacturer details ........................................................................................................................... 6
Trademarks .......................................................................................................................................... 6
Terms ................................................................................................................................................... 6
Introduction ..................................................................................................................... 8
Description ....................................................................................................................... 9
Technical specifications ....................................................................................................................... 9
Safety ............................................................................................................................. 10
Thermal and electrical safety ............................................................................................................ 10
Installation ..................................................................................................................... 10
Unpacking and installing the amusement machine .......................................................................... 11
Service................................................................................................................................................ 11
Operation ....................................................................................................................... 11
Automatic setup (automatic claw off)............................................................................................... 11
Manual setup (automatic claw off) ................................................................................................... 14
Working with the program unit......................................................................................................... 16
Quick start.......................................................................................................................................... 20
Attraction settings ............................................................................................................................. 21
Advanced settings.............................................................................................................................. 22
Payout settings ................................................................................................................. 23
Credit settings................................................................................................................... 24
Claw settings..................................................................................................................... 25
Manual controls................................................................................................................ 26
Game settings ................................................................................................................... 27
Manual gantry control ...................................................................................................... 28
Money settings ................................................................................................................. 28
System settings ................................................................................................................. 29
Machine menu.................................................................................................................. 29
Software updates ........................................................................................................... 33
Instructions for cleaning and maintenance ...................................................................... 33
Overview events............................................................................................................. 34
ERROR Codes –Service Tip ................................................................................................................ 34
WARNING Codes –Service Tip........................................................................................................... 36
Notes.............................................................................................................................. 37

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INTRODUCTION
The Big One Xtreme II is an amusement machine which, for instance, can be found in
amusement arcades.
The player’s objective is to grab a product from the “grab area”. For this purpose, there is a
joystick and a fire button at his disposal. The joystick allows the player to move the gantry
above the playfield. When the fire button is pushed, the claw descends towards the chosen
product.
In order to start a game, a player must insert coins, bills or swipe a payment card. He will
then receive credits, indicated on the video screen at the back of the machine.
By means of the joystick, the player can move the gantry above the playfield in a desired
position, and push the fire button (next to the joystick) to lower the claw and grab the
chosen product.
If the product is not lifted from the playfield, or if the product drops out of the claw while
going up, the player can push the fire button again. This will activate an “INSTANT REPLAY”
(if credits available).
The player wins when the product is dropped into the prize box.
The game is over when the gantry is back at home position.
A player only wins when a product drops into the prize box.
INSTANT REPLAY :
This function is available and only active while the claw is going upwards
and if credits available.
The cost for an instant replay game = 1 credit
A contactless payment system is not installed by default. Elaut can provide
a cable to connect any card system allowing contactless payments to be
made.
The operator cannot use any options or functions which contradict local
codes or legislation.

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DESCRIPTION
TECHNICAL SPECIFICATIONS
Characteristics
Big One Xtreme II
Mains voltage
100-245V
Frequency
47-63Hz
Overload protection
10AT
Rated current
3.3A@ 230VAC /
6.5A@115VAC
Power consumption
540W (typ) / 750W (max)
Height
3674 mm
Depth
2459 mm
Width
3008 mm
Weight
950 kg
Warranty
1 year

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SAFETY
•The machine may only be installed by qualified persons.
•Machine installation must satisfy the current applicable standards.
•Switch off the power supply before commencing installation or
maintenance work.
•Do not open or disassemble the machine. Opening the machine can
prove hazardous and will void the warranty.
•If connected, the machine or its components are powered by a
100-245V power supply.
•Make sure that the power cable is connected properly.
•Do not plug or unplug a cable, while the machine is switched on.
•Do not plug this system into a supply voltage other than indicated
on the machine label.
•The operator is responsible for the proper installation and machine
use. An incorrect installation may result in product damage. The
warranty will become void if the machine and/or electronic
components are damaged due to an incorrect installation.
THERMAL AND ELECTRICAL SAFETY
•In order to minimize the risk of ignition, component temperatures
are limited to safe levels. The hottest components are resettable
fuses that use thermal PTC features. Their off-state temperature is
max. 125°C.
•The earth leakage current is less than 1mA.
INSTALLATION
•Switch off the power supply before commencing installation.
•The operator is responsible for a correct and safe installation.

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UNPACKING AND INSTALLING THE AMUSEMENT MACHINE
Gather the equipment to assemble the Big One Xtreme II amusement machine and consult
the installation instructions before starting the installation.
•Make sure there are no obstacles around the machine and that it is
installed on a flat surface.
•Do not expose the machine to moisture or high humidity.
SERVICE
The machine may only be repaired by qualified persons :
Attention :
Watch out for the moving claw when entering the machine for any reason !
The gantry (attraction mode ON) can start moving.
The claw can cause serious injuries !
Switch OFF the machine for cleaning, maintenance or service.
OPERATION
The following preparations have to be made, before the machine can be put into operation.
The claw power can be set automatically or manually, see below for more information.
AUTOMATIC SETUP (AUTOMATIC CLAW ON)
Choosing the automatic mode is factory recommended as the claw power will be adjusted automatically if necessary during
the game to stabilize the payout of the machine
Step 1 : Set the price
see Quick Start p. 20
Insert the correct purchase price of the product in the
"Product cost" field.
Than insert the vending price (= how much the product
should bring in) in the “Est. price out” field.
As a result of these 2 settings, the desired payout
percentage will be calculated.
) 90
Once this is done, select “S” to restart the game, so the
payout regulator can start with the new values.

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Step 2 : Set the claw power
see Claw Settings p. 26
Make sure “Automatic claw” is ON(1).
Clear the area on the right hand side of the prize box and
place the new product on the bottom of the playfield.
Select “S” to activate the “Learn claw”-function.
•the gantry will move to the right hand side.
•the claw will go down automatically.
•the claw grabs the product.
•Don’t touch the claw, but move the product if
necessary so the claw can pick it up properly.
Automatically the claw will go up and start calculating the
required claw power (= retaining power) to release the
product smoothly.
When the product is released, the calculated value is
stored. The value will be displayed on the video screen (in
our example 28 %).
This value should be minimum 25 %.
If the “Learn Claw”-process is finished successfully
ACCEPTED
The gantry goes back to home position .
If the “Learn Claw”-process is finished unsuccessfully
NOT ACCEPTED
Signal and message :
“object not picked up” or “weight too low dropped early”
or “claw not powerful enough object stuck” or “claw too
powerful”.
The claw will automatically repeat the whole process and
will try to learn the product again (max. 5 learn attempts).
Note: If you can’t find the right setting with the automatic
claw setup, then you can try the Manual Setup (Automatic
claw OFF).

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Step 3 : Set the pick-up time
see Claw Settings p. 26
The pick-up time is a setting that allows you to make the
game more teasing. The higher the time is set, the higher
the product will be lifted from the playfield.
In Automatic Mode this setting will also be adjusted when
necessary.
When the random pick up time is ON, the set pick up time
will be changed every game (+ or –to the set time). This
way the player has the impression that all games are
different.
Pickup time -0,1S < Pickup Time < Pickup time x1,5
Eg. Pickup time is set to 0.4sec.
→ The pickup time will randomly be picked between 0.3
and 0.6sec with random to ON.
Step 4: Test normal games
see Claw Settings p. 26

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MANUAL SETUP (AUTOMATIC CLAW OFF)
In manual setting, the operator himself is responsible for the settings, and there is no correction on the claw power if set
incorrectly.
Step 1 : Set the price
see Quick Start p. 20
Insert the correct purchase price of the product in the
"Product cost" field.
Than insert the vending price (= how much the product
should bring in) in the “Est. price out” field.
As a result of these 2 settings, the desired payout
percentage will be calculated.
) 90
Once this is done, select “S” to restart the game, so the
payout regulator can start with the new values.
Step 2 : Adjust claw power and pickup time
see Claw Settings p. 26
Make sure “Automatic claw” is OFF (0).
Retain power (23% minimal) : power to release the
product.
Place a product in the claw and close. Use + or –to
change the retain power until the product falls down.
Pickup power : power to pick up the product aka the win
power. Set manually at minimum the double of the
retaining power (use + or -).
Randomize pickup time : from pickup power to release
power, based on the installed pickup time (Randomize
pickup time ON = 1).

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Step 3 : Set the pick-up time
see Claw Settings p. 26
The pick-up time is a setting that allows you to make the
game more teasing. The higher the time is set, the higher
the product will be lifted from the playfield.
In Automatic Mode this setting will also be adjusted when
necessary.
When the random pick up time is ON, the set pick up time
will be changed every game (+ or –to the set time). This
way the player has the impression that all games are
different.
Pickup time -0,1S < Pickup Time < Pickup time x1,5
Eg. Pickup time is set to 0.4sec.
→ The pickup time will randomly be picked between 0.3
and 0.6sec with random to ON.
Keep in mind that if you set the pickup time too high, it’s
possible that the prize might be held on too long and
causes an unwanted win in return!
Step 4 : Test
see Claw Settings p. 26

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WORKING WITH THE PROGRAM UNIT
The remote management software is installed on the program unit.
Start up the machine, the remote management software will start up accordingly. When the
start-up is completed, the program unit displays the login screen.
Machine is connected and online.
Machine is not connected.
Check the network cables of the
program unit and EAC controller.
See manual “Troubleshoot”.
Example :
Machine Serial number Name Software IP-address
138 BOX II 0.9.0.0r 192.168.0.101
Serial number : this number is programmed by Elaut.
Name : this can be changed (see machine settings)
Software : software version of the machine
IP-address : IP-address of the machine

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LOGIN
Select
First login : use the master pincode 8888.
This screen appears when logged in as master (8888).
Edit pincodes : see p. 18
Edit machine info : : see p. 19
Start configuration : see p. 19

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EDIT PINCODES
Select to add, delete or change pincodes.
Edit pincodes : see p. 18
Edit machine info : : see p. 19
Start configuration : see p. 19
First select to add a new pincode.
Insert the new pincode e.g. 6666
Select the required actions for the new user.
Confirm or cancel
Pincode 6666 is added successfully.
Select to edit the settings.

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EDIT MACHINE INFO
Select to edit machine info (e.g. machine name).
Edit pincodes : see p. 18
Edit machine info : : see p. 19
Start configuration : see p. 19
Select to edit the settings.
The operator can set / change 5 machine properties if
required.
START CONFIGURATION
Select to open the menu.
Edit pincodes : see p. 18
Edit machine info : : see p. 19
Start configuration : see p. 19
Quick Start
Fast and easy basic setup of the machine in automatic
mode.
See p. 20
Attraction Settings
Sounds can be adjusted individually.
See p. 21
Advanced Settings
All available machine settings.
See p. 22

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QUICK START
Select Quick start to open the menu.
Quick start : see p. 20
Attraction settings : see p. 21
Advanced settings : see p. 22
Select to edit the settings.
see p. 11