ElectrIQ IQOOL-SMART12HP User manual

USER MANUAL
electriQ WALL MOUNTED AIR CONDITIONER
WITH HEAT PUMP AND WIFI SMART APP
IQOOL-SMART12HP
Thank you for choosing electriQ
Please read this user manual before using this innovative Air Conditioner and keep it safe for future
reference.
Visit our page www.electriQ.co.uk for our entire range of Intelligent Electricals

CONTENTS
1
SAFETY INSTRUCTIONS
2
PRODUCT OVERVIEW
4
PRODUCT DIAGRAM
4
FEATURES
5
WHATS INCLUDED
5
INSTALLATION
6
TOOLS REQUIRED
6
INSTALLATION
7
OPERATION
10
CONTROL PANEL
10
REMOTE CONTROL
10
FUNCTIONS
10
WIFI SETUP AND SMART FEATURES
12
SETUP
12
CONTROLLING YOUR DEVICE THROUGH THE APP
17
SMART SCENES / AUTOMATION
19
TROUBLESHOOTING
22
TROUBLESHOOTING
22
ERROR CODES
23
TECHNICAL DATA
24
UK SUPPORT
25

SAFETY INSTRUCTIONS
2
IMPORTANT!
AIR CONDITIONERS MUST ALWAYS BE STORED AND TRANSPORTED
UPRIGHT, OTHERWISE IRREPARABLE DAMAGE MAY BE CAUSED TO
THE COMPRESSOR; IF IN DOUBT WE SUGGEST WAITING AT LEAST 24
HOURS FOLLOWING INSTALLTION BEFORE STARTING THE UNIT.
•Carefully read the instructions before installing and/or operating the
unit
•This appliance is for indoor use only.
•This unit must be only connected to a 220-240 V / 50 Hz earthed outlet.
•Installation must be in accordance with regulations of the country where the unit is
used.
•If you are in any doubt about the suitability of your electrical supply have it checked
and, if necessary, modified by a qualified electrician.
•This air conditioner has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
•Disconnect the power from the appliance before dismantling, assembling or cleaning.
•Avoid touching any moving parts of the appliance.
•Never insert fingers, pencils or any other objects though the guard.
•This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a
lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
•Do not leave children unsupervised with this appliance.
•Do not clean the unit by spraying it or immersing it in water.
•Never connect the unit to an electrical outlet using an extension cord. If an outlet is not
available, one should be installed by a qualified electrician.
•Do not operate the unit unless it has been fully installed following the guidance
provided within this manual.
•Never operate this appliance if the cord or plug is damaged. Ensure the power cord is
not stretched or exposed to sharp objects/edges.
•A damaged supply cord should be replaced by the manufacturer or a qualified
electrician in order to avoid a hazard.
•Any service other than regular cleaning or filter replacement should be performed by an
authorised service representative. Failure to comply could result in a voided warranty.
•Do not use the appliance for any purpose other than its intended use.
•Avoid restarting the air conditioner unless 3 minutes have passed since being turned off.
This prevents damage to the compressor.
•Never use the mains plug as a switch to start and turn off the air conditioner. Use the
provided ON/OFF button located on the control panel.
•The appliance should not be installed in laundry or wet rooms.
•The appliance must be installed in a room without sources of ignition (for example: open

3
flames, an operating gas appliance or an operating electric heater).
•The unit must be installed on a solid vertical wall by a competent person. The electricity
supply must only be connected after installation is complete.
•R290 refrigerant gas complies with European environmental directives.
•R290 has a low GWP (Global Warming Potential) of 3.
•The air conditioner contains about 260 g of R290 refrigerant gas.
•Do not install or store in an unventilated space with an area smaller than 12.5m2per unit.
The room must be such as to prevent stagnation of possible leaks of refrigerant gas as
there could be a danger of fire or explosion hazard should the refrigerant come into
contact with electric heaters, stoves or other sources of ignition.
•If the appliance is installed, used or stored in an unventilated room, the room must be
such as to prevent stagnation of possible leaks of refrigerant gas as there could be a
danger of fire or explosion should the refrigerant come into contact with electric heaters,
stoves or other sources of ignition.
•Refrigerant gas may be odourless.
•Do not use the product and contact the retailer for advice, if damage has occurred to the
unit which may have compromised the refrigerant system.
•Any repairs or maintenance must only be carried out on the unit by a suitably qualified
engineer. Before opening and servicing the unit the authorized engineer must be in
possession of a copy of the manufacturer’s service manual and must follow the safety
information contained within it to ensure all hazards are minimized.
•The refrigerant system should not be perforated or punctured.
Energy Saving and Unit Safety Protection Tips
•Do not cover or restrict the airflow from the outlet or inlet grills.
•Keep the filters clean. Under normal conditions, filters should only need cleaning once
every three weeks (approximately). Since the filters remove airborne particles, more
frequent cleaning maybe necessary, depending on the air quality.
•For the initial start-up set the fan speed to maximum and the thermostat to 4-5 degrees
lower than the current temperature. After, set the fan switch to low and set the
thermostat to your desired setting.
•To protect the unit, we recommend not using the cool mode when the ambient
temperature is higher than 35oC.
NOTE: Some pictures and information may vary from the final product. This is due to
continual product improvement.

PRODUCT OVERVIEW
4
PRODUCT DIAGRAM
AIR INLET
LOUVRE
CONTROL PANEL
WALL HANGING MOUNTS
DRAINAGE PIPE
FRONT PANEL
BACK PANEL
FRONT
BACK
VENT
VENT

5
FEATURES
•Simple operation
•High and low installation options for added versatility
•Self-evaporative function with energy saving technology
•Sleek design that seamlessly fits into any style home
•Bright LED screen - Indicates temperature and current mode
•On/Off timer function - Allows you to choose when the unit operates
•WIFI App control providing additional functionality
•Three fan speeds
•Four modes to suit your every need including: Cooling/Heating/Fan/Dry.
•Silent running option, perfect for a restful night sleep
WHATS INCLUDED
AIR CONDITIONER
WALL TEMPLATE
SCREWS
WALL PLUGS
PLASTIC DUCTING
SHEET (X2)
REMOTE CONTROL
WIRED CONTROLLER AVAILABLE SEPERATELY FROM THE RETAILER UNDER REFERENCE:
IQOOLSMART12HP-WiredCtrl
WALL BRACKET
DIAGRAMS FOR ILLUSTRATIVE PURPOSES ONLY
VENT COVER ASSEMBLY (X2)
(CHAIN, INDOOR RING AND
OUTDOOR COVER

INSTALLATION
6
TOOLS REQUIRED
SPIRIT LEVEL
TAPE MEASURE
DRILL
180mm CORE DRILL
8mm MASONRY DRILL BIT
PENCIL
BEFORE STARTING INSTALLATION, PLEASE ENSURE YOU HAVE ALL SUITABLE EQUIPMENT
AVAILABLE AND UNDERSTAND THE STEPS INVOLVED IN INSTALLATION. IF IN ANY DOUBT,
PROFESSIONAL ADVICE SHOULD BE SOUGHT.
THE INSTALLER MUST ENSURE THAT THE PLANNED POSITION OF THE AIR CONDITIONER IS
SUITABLE, AND THAT THERE ARE NO CABLES, PIPES OR OTHER OBSTRUCTIONS, WHICH
WOULD PRESENT A DANGER AND/OR PREVENT COMPLETION OF INSTALLATION.
20mm MASONRY DRILL BIT
SHARP KNIFE

7
INSTALLATION
This unit must be installed on an external wall, as it vents directly
out of its rear.
Only install the unit on a flat, solid and reliable wall. Ensure that
there are no cables, pipes, steel bars or other obstructions behind
the wall.
Leave at least 10 cm of space to the left, right and base of the
machine. At least 20cm of space must be left above the unit to help
air flow smoothly.
Paste the supplied installation template paper in position on the
wall, ensuring that the reference line is level using a spirit level.
The hole for the drainage pipe must be drilled using a 20mm Drill bit.
Ensure the hole is at a downward angle (min 5 degrees) so that the water
will drain correctly
Use a 180mm core drill to drill the two holes for the units
ventillation, ensuring that both the holes are aligned with the
template.
Use the template to mark the position of the screws for the
hanging rail, using a spirit level to ensure it is straight and level.
Drill the marked holes using a suitable 8mm drill bit and insert
wall plugs. Line the hanging rail with the holes, and fix the rail
into position using the supplied screws.
Ensure that the hanging rail is securely fastened onto the wall,
and that there is no risk of the unit tipping or falling.

8
Roll the plastic vent sheets into a tube and
feed them from the inside into the holes
previously made. Ensure the tubes sit
flush to the interior wall.
Go outside and trim off the excess vent tube using a sharp knife,
keeping the edge as neat as possible.
Insert the indoor fixing ring from the
vent cover onto the indoor side of the
air vent. Then fold the external vent
cover in half. Attach the chains to each
side of the vent cover, before sliding
the cover outside through the vent
hole.
Expand the external cover, before tightly fixing the chains by
hooking onto the indoor fixing ring. This will hold the external
cover firmly in position. Repeat for the second vent.

9
Once the chains are fitted and secure, any excess chain should be
removed by cutting the chain.
Lift the unit onto the wall, align the hanging holes with the
hooks on the hanging rail and gently rest the unit into place.
At the same time, slide the drain pipe through the drainage
hole. If the wireless controller (Available separately) has
been purchased, it should then be installed, and connected.
NOTE: The end of the external water pipe must be placed in
an open space or drain. Avoid damage or constriction to the
drainage pipe to ensure the unit drains.