Ella's Bubbles ELLA Companion User manual

ELLA ACRYLIC WALK IN BATHTUBS
OWNERS MANUAL
Tub4Two
32" x 60"
Seat Sizes
20" & 22"
Companion
32" x 60"
Seat Sizes
23" & 24.5"
Escape
36" x 72"
Seat Sizes
27" & 29"
Big4Two
36" x 80"
Seat Sizes
22" & 24"
&XVWRPHU6XSSRUW 800.480.6850
(PDLO [email protected]
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Table of Contents
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Unpacking and Inspecting.............................................................................................................................................................1Moving your Ella Walk in Bath .................................................................................................................................................... 2Warnings and Labels..................................................................................................................................................................3 - 5Important Safety Instructions................................................................................................................................................ 6 - 7Required Steps Prior to Installation........................................................................................................................................... 8Ella 2" T-Type Dual Port Floor Drain.......................................................................................................................................... 9Above the Floor Drain Installation.......................................................................................................................................... 10Below the Floor Drain Installation Option........................................................................................................................... 11Door and Frame Adjustments.......................................................................................................................................... 12 - 14Service Access and Door Seal ................................................................................................................................................... 15Installation of Deck Mount Grab Bar....................................................................................................................................... 16Reversible Extension Kit............................................................................................................................................................... 17Finishing the Installation of the Walk-In Bathtub to the Wall........................................................................................ 18 Operation Instructions ....................................................................................................................................................... 19 - 24Cleaning and Maintenance ....................................................................................................................................................... 25Warranty................................................................................................................................................................................... 26 - 28IMPORTANT
Warranty Activation Form MUST be completed for both the Owner and Installer to validate
the warranty.
Failure to complete both pages will void the warranty on this bathtub.
Completed Ella Warranty Activation Forms can be emailed to [e-mail],
faxed to 312.666.3551, OR mailed to 2101 S. Carpenter St., Chicago, IL 60608
ellasbubbles.com

Unpacking and Inspecting
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Details on Page 5
Details on Page 5
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Upon receiving your walk-in bathtub
please inspect the crate and carton for
any damages. If damages found please
take few pictures of damages with your
phone and record the details on the
shippers delivery document and ask the
driver ti sign it. If you think product
maybe damaged note that on the
delivery document and call 800-
Damages must be recorded on shippers
delivery documents for proper claim
processing.
After inspecting the crate and accepting
the product please unpack the crate as
shown in images. When the product is
unpacked please remove front apron
with access panels and end panel before
carrying into the house. By removing the
apron and access panels you will be able
to grab on to the frame to carry tub
inside. Do not lift the bathtub by the
plumbing or other parts. Avoid hitting the
sides or the bottom not to break off the
air jets or other parts of the bathtub.
Inspect the plumbing or other parts that
may have loosened in transit or by
carrying the tub inside your home.
WARNING
REMOVE END PANELS BEFORE ATTEMPTINGTO MOVE OR CARRY. FAILURE TO DO SO CANLEAD TO DAMAGING AIR JETS AND OTHERCOMPONETS OF THE BATHTUB.

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Moving your Ella Walk in Bath
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WARNING: Do not carry the walk in tub by the panels. Be careful when carrying the tub, avoid front panel
contact with the floor or stairs to prevent damages. Make sure no
loose parts are hanging down. Remove all four (4) access panels before carrying the tub to prevent them
from falling out and breaking.
WARNING: Lift and carry the tub only by the frame. Protect the bottom of the tub to avoid
breaking the air jets positioned on the bottom of the tub.

Warnings and Labels
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You must follow all the instructions in this manual.
FAILURE TO READ AND COMPLY WITH ALL INSTRUCTIONS CAN RESULT IN PRODUCT DAMAGE OR
INJURY TO BOTH INSTALLER AND HOMEOWNER. IT WILL ALSO RESULT IN ASSUMPTION OF ALL
LIABILITY BY SAID INSTALLER
NOTE: Returns are only accepted in original packaging used for shipping. Use caution so as not to
damage cardboard crate or its wooden pallet. Do not dispose of shipping material until installation is
complete. Please visit our website, www.ellasbubbles.com for complete details of return/exchange
policy.
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Push Control
Acrylic Shell
Back nut
Air hose
Details on Page 12

Drain must open completely to drain
properly and close completely to avoid
unnecessary drainage.
Backnut MUST be securely tightened.
Failure to do so will cause loosening over
time resulting in it coming apart and
falling down the drain.
Warnings and Labels continued
Drain open all the way Drain closed completely
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Water from the hose can drip down
into the hand shower base and get
behind your tub without the barrel
protection.
3) Take your extension hose and screw the
end to the opposite side of the barrel.
4) Place the barrel in the shower base to plug
the hole.
1) Start by unscrewing your shower head mixer
from the hose.
2) Next take your stainless steel barrel and
screw it on the end of the hose.
5) Finally, screw on the shower head mixer to the
other end of the extension hose.
PLEASE READ BEFORE BEGINNING INSTALLATION
WARNING: Do not attach the hand held shower to the wall unless you have an extension hose
with a barrel protection. This may cause water to leak behind your walk in tub.
TO INSTALL BARREL EXTENSION HOSE:
WARNING!
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Exercise caution while entering and exiting your Ella Walk in Bath.
WARNING: Read through the entire manual completely before beginning installation.
Contract a licensed plumber and electrician for installation. Be sure you and your contractor are
aware and follow all local plumbing and electrical codes. Your Ella Walk in Bath is not intended for
outdoor use. Install the tub in accordance with the instructions in the manual. Use ONLY the parts
and accessories provided or as recommended by the manufacturer.
CAUTION:
When using this product, basic precautions should always be followed. Read and follow all
instructions pertaining to risk of fire, electric shock and injury. Make sure and have your licensed
electrician test all connections to the dedicated line, including the GFCI. Risk of electric shock; Do not
permit electric appliances within 3 feet (1.5m) of the tub. i.e.: hair dryers, lamps, phones, radios,
televisions, etc. To reduce the risk of injury, do not permit children or persons with disabilities to use
this product unless they are supervised by an able-bodied adult at all times. Never drop or insert any
objects into any openings. Do not turn on the Hydro jets without water reaching the waterline. The
waterline is the point where all jets are covered with water.
DANGER:
Temperature in excess of 100.4 Fahrenheit (38 Celsius) may be harmful to your health. Check and
adjust the temperature before use. Consult your physician before using your Ella Walk in Bath if you
have a heart condition or other health issues. People using medications, herbal remedies, sleep aids,
and/or having adverse medical history should consult a physician before using this product. Pregnant
women should NOT use this product before consulting their physician. Avoid the use of alcohol,
drugs or other medications while using your walk in bath. Be aware, hyperthermia is a risk when
raising body temperature. Do no keep body submerged in heated bath for extended periods of time.
The symptoms of hyperthermia include an increase in body temperature which can cause dizziness,
lethargy, drowsiness and fainting. Avoid using the heated bath after strenuous activity.
Important Safety Instructions
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Important Safety Instructions
WARNING: USE TUB ONLY AS INTENDED! FAILURE TO DO SO CAN LEAD TO
INJURY OR DEATH
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BATHER SHOULD ONLY SIT AS SHOWN IN FIGURE TO
THE LEFT. SIT FULLY IN SEAT WITH BACK ON THE
BACKREST. DO NOT ATTEMPT TO SLOUCH OR LIE
DOWN IN THE FOOT WELL AREA! DO NOT ATTEMPT
TO PUT YOUR FEET UP ON OPPOSITE SIDE OF TUB!
In the case of bathers who do not have all
functioning limbs or are paralyzed, bather must
be attended by caregiver at all times and use an
installed safety belt at all times.
CORRECT
WRONG POSITIONING
WARNING

Protecting the Bath
Cover and protect the bath shell and fixtures from scratches or other damages during the installation
and tests. Remove the access panels when moving the Walk in Bath and always lift the bathtub from
the frame.
Electrical
The unit MUST be connected to a circuit protected by a ground fault circuit interrupter (GFCI)
provided and installed by a licensed electrician and tested periodically (refer to instructions provided
by GFCI manufacturer). Operating the pumps without first filling the bath to above the jets can cause
permanent damage to your equipment. Push the GFCI “test” button into “reset” mode. If the GFCI fails
to operate in this manner, there is a ground current flow or a device malfunction, indicating the
possibility of electrical shock. If this occurs, turn OFF the power and do not use the bathtub until the
source of the problem has been identified and corrected.
Water Test
It is important to test that the Hydro and Air Pumps are functioning properly before final in-wall
installation to avoid unnecessary repairs or removal.
A. Place the tub on a completely flat surface in an area where it may be drained after testing.
B. Using a clean rag and warm water wipe down seal to insure it is free of debris.
C. Seal the drains (this can be done with tape) and fill the tub to at least three inches above the
highest jet, or to the bottom of the grab bar if no jets are present.
D. Allow the water to stand in tub for 30 minutes and then inspect all plumbing and seals for leaks.
E. Using appropriately rated three-prong extension cords, all plugged in to separate outlets, operate
all electrical components (air blower, water pump, and heater if applicable) for another 30 minutes
and inspect for leaks again. Inspect the unions around the pump and heater.
F. If a leak persists at a union after tightening, it may have been over-tightened or might have a
displaced O-ring. Disassemble it and make sure the O-ring was seated properly. Do the same if a leak
persists at the heater. Verify that the heater threads match the pipe threads.
Required Steps Prior to Installation
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(Two Drains Included)
Ella 2" T-Type Dual Port Floor Drain
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Above the Floor Drain Installation
For best performance and faster drainage time, the 2" dual drain can be connected to all four
2" ports. Two (2) included caps can be used to cap off 2 unused ports if 2 ports selected to be
connected to the house drain. The direction is optional and shown in image below. For best
performance it is suggested to use Y vs T fitting to joint both 2" outlets and tap into the house
drain. The less turns in drainage system the less resistance and faster drainage.
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Warning: make sure the
house drains function
properly before connecting
the bathtub drain. Dual drain
does not guarantee the fast
drainage of the house drain
if it's not functioning
properly.

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Recessing the Drain Below the Subfloor Level and Cutting the Apron and End Panel
Below the Floor Drain Installation Option
The leveling legs allow for the tub be lowered, however, the bottom of the apron, end panel and the drain
will hit the floor. It will be necessary to cut out access in the subfloor for the drain and cut the bottom of
the apron and/or end panel (in case of a corner installation) for the tub be lowered. If cutting the bottom
of the apron or end panel is needed, use masking tape and appropriate cutting tools to avoid damages to
the acrylic panel.
Warning: If this
custom installation is
done, the warranty
will not cover the
damaged or altered
parts of the bathtub.
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Prepare the sub-floor for the drain and ensure that the area is level. The supporting sub-floor
must be able to support the total weight of the bathtub, bather and water and must meet local
construction code requirements. Use a level and make sure that the sub-floor below the tub is
leveled. If the floor is not perfectly level, adjust the appropriate leveling legs to re-align the tub to
perfect level. It is important that all of the leveling legs are completely supporting the tub
(touching the floor with equal weight distribution) and the tub is leveled for the door seal to work
properly. If the tub is not perfectly leveled, it may cause frame and shell warping which can cause
changes in door alignment resulting in water leakage and void the warranty.
DISCLAIMER: The frame specifications and configuration vary based on model. If the sub- floor does
not support the total weight of the bath, bather and the water, it can result in warping of the shell,
misalignment of the door and/or create leaks and could lead to damage of your home.
Door and Frame Adjustments
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Your walk in bathtub has been tested and leveled properly before leaving our facility. Our walk in
bathtubs have been set on a perfectly level surface to ensure no leaks and proper door closing. It is
up to your installer to test and make any adjustments necessary to ensure that all leveling legs
support the tub frame and that the door is aligned correctly to prevent any leaks. The door must
close smoothly to create a water tight seal.
Extending or shortening the legs will help correct any alignment issues to close the gap between the
door and the frame. Please call us immediately if any issues arise or if you have any concerns.
1-800-480-6850.
DISCLAIMER: The frame specifications and configuration vary based on model. If the sub- floor does
not support the total weight of the bath, bather and the water, it can result in warping of the shell,
misalignment of the door and/or create leaks and could lead to damage of your home.
Door and Frame Adjustments
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WARNING: Failure to level the tub correctly WILL RESULT IN MISALIGNMENT! The drawings below
illustrate some examples of what types of frame warping will occur if the legs are not level with
the floor.
Door and Frame Adjustments
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It is the responsibility of the installer or owner to provide access for service required, per code. Ella is
not responsible for any costs related to obtaining access for repair. The owner shall assume
responsibility for such costs, and if appropriate, must seek recovery from the installer.
Do not insulate around the tub equipment. The tub, frame and all parts have been engineered to
provide the proper ventilation. Any obstructions may cause the pumps or other electrical
components to overheat.
Please keep in mind that the door has been closed for an extended period of time throughout
shipping and the bathtub has been stored in various temperatures. It is possible for the silicone seal
to stick to the frame when stored for extended periods of time. When the bathtub is received, the
door seal should be checked for deformations from shipping and re-formed and adjusted where
necessary. To restore the door seal, the seal must be released and allowed to relax with the door
open. This is done by squeezing the seal with your finger tips and pulling it away from the door frame
to regain its flexibility and original form. It is recommended that the door be kept open when not in
use to increase the lifetime of the door seal and maintain its flexibility.
Door Seal
Service Access and Door Seal
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To install the supplied grab bar first locate all the parts needed for installation. See drawing shown
above. Ready the bolt assembly by first placing a metal washer onto the bolt followed by a rubber
washer. Feed the bolt up through the tub shell and place another rubber washer over the extruded
bolt followed by the escutcheon. You may start the threading into the grab bar to hold the assembly
loosely in position and then repeat the process for the second bolt. Once the entire assembly is in
place, tighten the bolts with the supplied Allen wrench.
WARNING: Under no circumstances install the grab bar without the large metal washer underneath
the tub shell. Doing so will leave the tub shell vulnerable to cracking and void the warranty.
Installation of Deck Mount Grab Bar
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Parts List: Chrome grab bar x
(1) Escutcheon x (2)
Rubber washers x (4)
Metal washers x (2)
Bolts x (2)
WARNING
GRAB BAR WASHERS MUST BE INSTALLED TO
PREVENT CRACKING OF THE ACRYLIC SHELL,
FAILURE TO DO SO WILL VOID THE
WARRANTY
*THE LARGER METAL WASHER IS THE MOST
IMPORTANT OF THE WASHERS, THIS ONE
ABSOLUTELY MUST BE INSTALLED TO
PREVENT ACRYLIC SHELL DAMAGE
Grab Bar
Escutcheon
Rubber
Washer
Rubber
Washer
Metal
Washer
Bolt
Tub Shell
*

1.Install 3 extension support
brackets provides in the kit.
2. Clamp in place, the extension panel to the
walk in tub shell, lining up the facade of top
and front.
3.Pre-drill (+3/8") slightly wider holes than
mounting screws to allow for final
adjustment to the panel.
4. Mount extension with 7 screws, washers
and bolts.
5.Apply Silicone or white caulking as
needed.
Deluxe Dimensions: 5"W x 29 1/2"L x 37"H
Elite Dimensions: 7"W x 29 3/4"L x 37 3/4"H
Royal Dimensions: 7"W x 31 3/4"L x 37 3/4"H
Petite Dimensions: 7"W x 27 2/4"L x 37 3/4"H
L" Stainless Steel Brackets ...........................Qty
(3) L" Acrylic Bracket ........................................Qty
(1)
1" x 1/8" Bolts ...............................................Qty (7)
1" x 1/4" Bolts ...............................................Qty (7)
1" Screw .......................................................Qty (1)
1/2" Nuts .......................................................Qty (9)
3/8" Nuts .......................................................Qty (7)
Medium Washers .........................................Qty
(14) Small Washers
..............................................Qty (14) Plastic
Washer .............................................Qty (1) Plastic
Cap ...................................................Qty (1)
The extension kit can be installed as needed. Opening can be filled as desired.
Reversible Extension Kit
3.& 4.
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Mount 2 Extension Panel Clips
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The walk-in bathtub can be installed and finished with tile or wall panel as shown in image above.
The walk-in bathtub deck design is flat, allowing for tile or wall panel to overlap the tile flange and
the deck for a proper seal and to have enough distance between the controls and the wall. It is
suggested to install the tile flange to the edge of the bathtub with 100% silicone before pushing the
walk-in tub against the wall into the place. Any thin (1/8" or 3/16") rustproof and waterproof
material like acrylic, thin stainless steel, or fiberglass strip can be used as a tile flange. A tile flange
can also be supplied by a contractor (available online). The strip can be approximately 5" tall, just
enough to be glued to the edge of the tub and overlap the edge by 2" giving enough water barrier.
Silicone-based caulking must be applied to joints.
NOTE: Any alterations or installed additions are the responsibility of the installer. Ella Accessible
Bathrooms is not responsible for any damage to the unit or for water damage, which could occur
due to improper installation.
Finishing the Installation of the
Walk-In Bathtub to the Wall
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