Elo TouchSystems Entuitive 1725L Series User manual

Elo Entuitive Touchmonitor
User Guide
For 17" LCD Desktop Touchmonitors
1725L/1727L Series
Revision C

Elo Entuitive Touchmonitor
User Guide
17" LCD Desktop Touchmonitors
1725L/1727L Series
Revision C
P/N 008555E
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2005 Elo TouchSystems Inc.All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or byany means, including, butnot limit-
ed to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of
EloTouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any implied
warrantiesof merchantability or fitnessfora particularpurpose. EloTouchSystemsreserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation
of Elo TouchSystems to notify any person of such revisions or changes.
TrademarkAcknowledgments
IntelliTouch, iTouch, SecureTouch,AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystemsInc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective
companies. Elo TouchSystems claims no interest in trademarks other than its own.

Chapter 1
Introduction 1
Precautions ...................................................................... 1
About the Product ............................................................ 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor......................................... 3
Product Overview ............................................................ 4
MainUnit ...................................................................... 4
Rear View..................................................................... 4
Side View...................................................................... 5
Bae Bottom View .......................................................... 5
TouchInterference Connection........................................ 6
STEP 1-Routing the cables .......................................... 7
STEP 2-Connecting the Video Cable ........................... 8
STEP 3-Connecting the Serial or USB
Touchscreen cable or both Serial and USB cable........ 9
STEP 4-Connecting the speaker Cable ..................... 10
STEP 5-Connecting the Power Cable ........................ 11
Optimizing the LCD Display ........................................... 12
VESA Mount on Your Touchmonitor .............................. 12
Accessing the VESA Mounting Interface ................... 13
Mountingthe base ...................................................... 13
Installing the Drive Software .......................................... 14
Installing the Serial Touch Driver................................ 15
Installing the Serial Touch Driver for Windows XP,
2000, Me, 95/98 and NT 4.0.................................... 15
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1 ........................................................... 16
Installing the USB Touch Driver ................................. 17
Installing the USB Touch Driver for Windows XP,
2000,Me and98 ..................................................... 17
Chapter 3
Operation 19
AboutTouchmonitor Adjustments .................................. 19
Using the On-Screen Display (OSD) Menus ................. 19
Side Bezel Buttons......................................................... 20
OSD Menu Function ...................................................... 21
Chapter 4
Trouble shooting 23
Solutions to Common Problems..................................... 23
Appendix A
Native Resolution 25
Appendix B
Touchmonitor Safety 27
Care and Handling of your Touchmonitor....................... 28
Appendix C
Technical Specifications 29
CompatibleVideo Modes ............................................... 29
TouchmonitorSpecifications .......................................... 30
17" LCD Touchmonitor (ET 172XL-XXWF-X)
Dimensions .................................................................... 35
Regulatory Information 37
Warranty 40
Index 43
Table of Contents

1-1
C H A P T E R
1
INTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touch-
monitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD
display design.This combination of features creates a natural flow of information between a user and
your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize
the life of your unit. SeeAppendix B for more information on touchmonitor safety.
About the Product
Your LCDDesktopTouchmonitor is a 17.0” SXGATFTcolor display with the following features:
• Direct analog RGB orDigital RGB input
• 17.0” diagonal screen size
• 16.2M color (6 bit + FRC)
• 1280 x 1024 resolution
• SXGA/XGA/SVGA/VGA/VESA/Maccompatible
• 31.5kHz~80kHzhorizontal scan
• 56.3~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide
• Autoadjustment capability
• High quality full screen re-scaling
• MultilingualOSDmenus infive languages: English, French,German, Spanishand Japanese.
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.)
• Built in speakers with volume control through OSD
• Patented touch technology of Elo TouchSystems
• VESADDC1/2B data communication
• VESADPMSpowersaving
• Standard with minimum 95 angle of tilt
• Cablemanagementdevice
• VESAflat panel monitor physical mounting interface (Both of 75 & 100mm)
• OSDand Power button lockouts
• Wall mountablewith existingstand
• M5 threaded holes on bottom of stand for securing to desk or other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer toAppendix C.

2-3
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems
driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
LCD Display
User Guide-on CD,
Quick Install Guide and software CD
CD
Software
Quick Install Guide
European monitor
power cable
Monitor power cable
(US/Canada)
Serial touchscreen
cable(optional)
Speaker cable Video cable
Adapter
DVI-D video cable
USB Cable
(optional)

2-4 Elo Entuitive Touchmonitor User Guide
Product Overview
Main Unit
Rear View
LCD Display
Stand

2-5
Side View
Base Bottom View
User Controls
Key hole for M5 screw
4X thread M5x0.8

2-6 Elo Entuitive Touchmonitor User Guide
Touch Interface Connection
Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232)
cable or USB cable. (For Wi ndows 98, 2000, Me and XPsystems only.)
To set up this display, please refer to the following figures and procedures:
Serial or USB or both Serial and USB Connection
The following illustrations guide you step by step in connecting your touchmonitor using a serial or
USB or both Serial and USB cable connection.
When both serial and USB cable are connected with PC and touchscreen at the same time, the touch
function is based on USB connection.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and
the touchmonitor are turned off.

2-7
STEP 1-Routing the Cables
• Feed the cables through the cable port holes.Do not remove the rear cover.

2-8 Elo Entuitive Touchmonitor User Guide
STEP 2-Connecting the Video Cable
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end) or 24-pinDVI-Dcable to the video port
on your PC.
• Connect the other end of the video cable to the video connector on your touchmonitor.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector
clockwise.
VIDEO CABLE
VIDEO PORT
FEMALE 15-PIN
VIDEO CONNECTOR
CONNECTIONS ON UNDERSIDE

2-9
STEP 3-Connecting the Serial or USB or both Serial and USB
Touchscreen Cable
• Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect
the USB touchscreen cable to the USB touchscreen connector on the back of your
touchmonitor.
• Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor, or connect the other end of the USB touchscreen cable to your PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the connector.
• When both serial and USB cable are connected with PC and touchscreen at the same time,
the touch function is based on USB connection.
SERIAL TOUCHSCREEN CABLE
FEMALE 9-PIN SERIAL
TOUCHSCREEN CONNECTOR
CONNECTORS ON THE UNDERSIDE

2-10 Elo Entuitive Touchmonitor User Guide
STEP 4-Connecting the Speaker Cable
Note: If you do not wish to connect the speaker cable, go to step 5.
• Connect the light blue end of the speaker cable to the light blue speaker port to the monitor (audio
in).
• Connect the lime (light green) end of the speaker cable to the lime speaker port on the computer
(audio out)
SPEAKER CABLE
SPEAKER
PORT
CONNECTIONS ON UNDERSIDE

2-11
STEP 5-Connecting the Power Cable
Depending on where you live, you will use either the European or US/Canadian power cable.
• Connect the female end of the power cable to the Brick power supply.
• Connect the Brick power cable into the power port on the touchmonitor.
• Route the cable through the cable management channel.
NOTE: To protect your equipment against risk of damage from electrical surges in the power line,
plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector
to a grounded AC electrical outlet.
POWER CABLE
POWER
CONNECTIONS ON UNDERSIDE

2-12 Elo Entuitive Touchmonitor User Guide
Optimizing LCD Display
To ensure the LCDdisplayworks wellwith yourcomputer, configure the display mode ofyour graphic
card to make it less than or equal to 1280 x 1024 resolution, and make sure the timing of the display
mode is compatible with the LCDdisplay. Refer toAppendixAfor more information about resolution.
Compatible video modes for your touchmonitor are listed inAppendix C.
VESA Mounting Interface
Yourtouchmonitor conformsto theVESAFlat PanelMonitor PhysicalMountingInterface(FPMPMITM)
Standard which defines a physical mounting interface for flat panel monitors, and corresponding stan-
dardsforflatpanel monitor mountingdevices,such as walland tablearms.TheVESAmounting interface
is located on the back of your touchmonitor and is shipped pre-connected to the base.
You can also use the existing stand for wall mounting. For mounting dimensions, go to www.elotouch.
com/products/displcds.asp and under Mode, click on Elo Entuitive 1725L/1727L. Click on drawing
MS500378.
Note: The above drawing displays the VESAmounting interface after the removal of the mounting cover and
base.

2-13
Accessing the VESA Mounting Interface
Ifyou want to convert your desktopmonitor toa wallmount orkiosk monitor, followthe stepsbelowto
access theVESAmountinginterface.
Note: You will need a screwdriver for the following steps:
1 Remove the back cover of the stand by pulling forward on the bottom cut-out.
2 Carefully lay the monitor face down.At the top of the mounting screw cover there are two slots.
Witha screwdriver,pry open the mounting screw cover.The coverfit istight soremoveitcarefully.
3 Whenyou removehe mountingscrew cover, you will seefour screws.Remove thescrews tomount
your monitor. Refer to the drawing on page 18.
Thefollowing companies provideVESAmounting devices compatible with your touchmonitor:
Ergotron InnovativeOffice Products
800-888-8458 800-524-2744
651-681-7600 610-253-9554
www.ergotron.com www.innov-office-prod.com
GCX MRI
800-228-2555 800-688-2414
707-773-1100 www.mediarecovery.com
www.gcx.com
Mounting the Base
You can also mount your touchmonitor by using the keyholes in the base of the stand. These keyholes
provide easy slide on mounting. You can also bolt your touchmonitor to a tabletop or other flat surface.
Please refer toAppendix C for location and dimension of the mounting holes.

2-14 Elo Entuitive Touchmonitor User Guide
Installing the Driver Software
EloTouchSystemsprovidesdriversoftware thatallows your touchmonitor to workwith yourcomputer.
Drivers are located on the enclosed CD-ROM for the following operating systems:
•Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
•WindowsNT4.0
Additional drivers and driver information for other operating systems are available on the Elo Touch-
Systemsweb siteat www.elotouch.com.
YourElo touchmonitoris plug-and-playcompliant.Informationonthe videocapabilities of your touch-
monitorissentto your videodisplayadapterwhenWindowsstarts.IfWindowsdetectsyourtouchmonitor,
follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

2-15
Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP, Windows 2000, Me, 95/
98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the
CDand starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If theAutoStart feature is not active:
5 Click Start> Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 ClickOpen, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows2000andWindows XP, you mustuse the"update driver"method;you willnot find a
setup.exefile within the download.

2-16 Elo Entuitive Touchmonitor User Guide
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have aDOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue
using your mouse along with your touchmonitor inDOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2 FromDOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enterto start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to Chapter 2 of the
EloDOS andWindowsDriverGuide as necessary for additional installation information.
Torunthe INSTALLprogram:
1 Type INSTALL at theDOS prompt in the directory containing the driver install files.
2 INSTALLasks you to select the software to install.Then choose d:\EloDos_W31 from the
displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
Ifyou areupdating yoursoftware, you maywish tospecify the paths containing theearlier versions,and
overwrite the obsolete files.All executable programs are upward compatible. For a list of differences
from each previous version of the drivers, be sure to select "Differences from Previous Versions" dur-
ing the installation process.
INSTALLupdates yourAUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of
youroriginalAUTOEXEC.BATfile,calledAUTOEXEC.OLD.Ifyoualready have Elodrivercommands
inyourAUTOEXEC.BATfile,theywill becommented out.
When INSTALL is finished, it leaves a file calledGO.BAT in the subdirectory you specified.GO loads
thetouchscreen driver, runsthe calibrationprogramELOCALIB,and givesyousome final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
Touchscreen Control Panel.