Elo TouchSystems ET 1525C Series User manual

Elo Entuitive Touchmonitor
User Guide
For 15” and 17” CRT Desktop Touchmonitors
Version 1.0
DOC# SW500125
P/N 008526
ET1525C Series Models
ET1725C Series Models
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

Elo Entuitive Touchmonitor CRT Desktop User Guide - iii
Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not lim-
ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of
Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no rep-
resentations or warranties with respect to the contents hereof, and specifically disclaims any implied
warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of
Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSys-
tems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective
companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv-Elo Entuitive Touchmonitor CRT Desktop User Guide

Contents
Elo Entuitive Touchmonitor CRT Desktop User Guide - v
Chapter 1. Introduction ........................................................................1
Precautions................................................................................................1
About the Product .....................................................................................1
Chapter 2. Installation and Setup ........................................................3
Unpacking Your Touchmonitor................................................................3
Getting Started ..........................................................................................4
Installing the Base................................................................................4
Selecting a Suitable Location...............................................................5
Connecting Your Touchmonitor...............................................................6
Installing the Driver Software...................................................................10
Installing the Serial Touch Driver for Windows 2000, 95/98 and NT
4.0 .............................................................................................................10
Installing the USB Touch Driver for Windows 2000 and Windows
98 ..............................................................................................................11
Chapter 3. Operation.............................................................................13
About Touchmonitor Adjustments ...........................................................13
Touchmonitor Controls.............................................................................14
Using the On Screen Display (OSD) ...................................................14
OSD Adjustments ................................................................................16
Chapter 4. Troubleshooting ..................................................................19
Monitor Warning Messages .................................................................21
Appendix A. Touch Technology ...........................................................23
Touchscreens: An Overview.....................................................................23
IntelliTouch Touchscreens........................................................................23
AccuTouch Touchscreens.........................................................................24
Appendix B. Touchmonitor Safety.......................................................25
Care and Handling of Your Touchmonitor...............................................26
Regulatory Information ............................................................................27
Appendix C. Technical Specifications..................................................29
Touchmonitor Specifications ...................................................................30

Contents
vi - Elo Entuitive Touchmonitor CRT Desktop User Guide
Signal PINOUT for 15” and 17” Monitors ..........................................36
Power Consumption..................................................................................37
Preset Timing Table..................................................................................38
Warranty ................................................................................................39
Index ........................................................................................................41

Precautions
Elo Entuitive Touchmonitor CRT Desktop User Guide - 1
Chapter 1
Introduction
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the
reliable performance of Elo’s touch technology with the latest advances
in CRT display design. This combination of features creates a natural
flow of information between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in
this user’s manual to maximize the life of your unit. See Appendix B for
more information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
 13.8-inch viewable image microprocessor-based display for
15-inch monitor and 15.7-inch viewable image microproces-
sor-based display for 17-inch monitor.
 Supports a widerange of screen refresh rates with flicker-free
picture quality.
 Plug and Play functionality automatically adjusts the monitor
to its optimum performance.
 VESA DPMS (Display Power Management Signaling).
 VESA DDC1/2B compatibility.
 Patented touch technology from Elo TouchSystems.
 RS-232 or Universal Serial Bus (USB) touch interface.

Chapter 1 : Introduction
2 - Elo Entuitive Touchmonitor CRT Desktop User Guide

Unpacking Your Touchmonitor
Elo Entuitive Touchmonitor CRT Desktop User Guide - 3
Chapter 2
Installation and Setup
This chapter discusses how to install your CRT touchmonitor and how
to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
Base
Monitor power cable
Elo QuickStart
User
Guide
CD
Software
User’s Guide, Quick Start Guide,
and TouchTools CD-ROM
CRT Display with attached
Video Cable
Serial touchscreen cable
USB touchscreen cable
OR

Chapter 2 : Installation and Setup
4 - Elo Entuitive Touchmonitor CRT Desktop User Guide
Getting Started
Installing the Base
 Carefully turn the touchmonitor upside-down.
 Place the base against the bottom of the monitor so that the
base fasteners are aligned with appropriate slots.
 Push the base towards the front of the monitor until the
latch locks into position.
 Carefully turn the touchmonitor right-side up.

Getting Started
Elo Entuitive Touchmonitor CRT Desktop User Guide - 5
Selecting a Suitable Location
 Place the monitor at least 12 inches from other electrical or
heat-emitting equipment and allow at least 4 inches on each
side for ventilation.
 Place the monitor in a position where no light shines or is
reflected directly on the screen.
 To reduce eye strain, avoid installing the display unit
against a bright background such as a window.
 Position the monitor so the top of the screen is no higher
than eye level.
 Position the monitor directly in front of you at a comfort-
able reading distance.

Chapter 2 : Installation and Setup
6 - Elo Entuitive Touchmonitor CRT Desktop User Guide
Connecting Your Touchmonitor
Your touchmonitor comes with one of the following touchscreen con-
nector cables: Serial (RS-232) or USB cable (for Windows 98 and Win-
dows 2000 systems only).
IMPORTANT: Before connecting the cables to your touchmonitor
and PC, be sure that the computer and touchmonitor are turned off.
1. Connect the video cable to the video connector on your PC.
Secure the cable to your PC by turning the screws on the con-
nector.
Tethered video cable

Connecting Your Touchmonitor
Elo Entuitive Touchmonitor CRT Desktop User Guide - 7
2. Connect the power cable to the AC connector on your touch-
monitor. To protect your equipment against risk of damage from
electrical surges in the power line, plug the touchmonitor’s
power cord into a surge protector, and then connect the surge
protector to a grounded (three-pronged) AC electrical outlet.
Tethered video cable
Power cable

Chapter 2 : Installation and Setup
8 - Elo Entuitive Touchmonitor CRT Desktop User Guide
3. Connect the touchscreen cable. Determine if you have RS-232
or USB. Connect one end to the appropriate port on the back of
your PC. Connect the other end of the cable to the touchscreen
connector on your touchmonitor. The touchscreen cable connec-
tors should fit snugly into the connectors on your touchmonitor
and PC.
Tethered video cable
Serial touchscreen cable
Power cable
Tethered video cable
USB
touchscreen cable
Power cable
OR

Connecting Your Touchmonitor
Elo Entuitive Touchmonitor CRT Desktop User Guide - 9
4. Power on your monitor using the Soft power switch and check
that the power LED is on, then power on your PC. If not, repeat
steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting.
5. After a brief pause the picture should appear. If necessary, adjust
the front panel controls according to your personal preference
(see Chapter 3).
6. Insert the Elo TouchTools CD-ROM in your computer’s CD-
ROM drive to install the appropriate touchscreen driver soft-
ware. Follow the directions starting on the next page to install
the driver software.
Power LED Soft Power Switch

Chapter 2 : Installation and Setup
10 - Elo Entuitive Touchmonitor CRT Desktop User Guide
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmoni-
tor to work with your computer. Drivers are located on the enclosed CD-
ROM for the following operating systems:
 Windows 2000
 Windows 98
 Windows 95
 Windows NT 4.0
Additional drivers and driver information for other operating systems
(including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the
video capabilities of your touchmonitor is sent to your video display
adapter when Windows starts. If Windows detects your touchmonitor,
follow the instructions on the screen to install a generic plug-and-play
monitor.
Refer to the appropriate following section for driver installation instruc-
tions.
Installing the Serial Touch Driver for
Windows 2000, 95/98 and NT 4.0
Note: For Windows 2000 and NT 4.0 you must have administrator
access rights to install the driver.
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2. Follow the directions on the screen to complete the driver setup
for your version of Windows.
If the AutoStart feature is not active:
1. Click Start > Run.

Installing the Driver Software
Elo Entuitive Touchmonitor CRT Desktop User Guide - 11
2. Click the Browse button to locate the EloCd.exe program on the
CD-ROM.
3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup
for your version of Windows.
Installing the USB Touch Driver for
Windows 2000 and Windows 98
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard:
2. Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3. When a list of search locations is displayed, place a checkmark
on “Specify a location” and use Browse to select the \EloUSB
directory on the Elo CD-ROM.
4. Choose Next. Once the Elo TouchSystems USB touchscreen
driver has been detected, choose Next again.
5. You will see several files being copied. Insert your Windows 98
CD if prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware
Wizard:
Note: For Windows 2000 you must have administrator access rights to
install the driver.
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2. Follow the directions on the screen to complete the driver setup
for your version of Windows.
If the AutoStart feature is not active:
1. Click Start > Run.

Chapter 2 : Installation and Setup
12 - Elo Entuitive Touchmonitor CRT Desktop User Guide
2. Click the Browse button to locate the EloCd.exe program on the
CD-ROM.
3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup
for your version of Windows.

About Touchmonitor Adjustments
Elo Entuitive Touchmonitor CRT Desktop User Guide - 13
Chapter 3
Operation
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any
adjustments. The factory settings will give you optimum video results
with most standard PC video display adapters.
However, after connecting your touchmonitor you can further optimize
the settings to meet your requirements by following the directions in this
chapter.
All adjustments you make to the controls are automatically memorized,
so you do not need to reset your choices every time you unplug your
touchmonitor or power it off and on. If there is a power failure your
touchmonitor settings will not default to the factory specifications.
IMPORTANT: Do not remove the CRT touchmonitor cover. The
touchmonitor uses high voltages, and the metal edges inside the touch-
monitor cover are sharp. Removing the touchmonitor cover voids the
warranty.

Chapter 3 : Operation
14 - Elo Entuitive Touchmonitor CRT Desktop User Guide
Touchmonitor Controls
You can adjust the screen display by using the buttons located below the
screen.
Using the On Screen Display (OSD)
1. Push the MENU button to access the OSD. The resolution and
frequency are displayed at the top of the menu for your informa-
tion.
2. Push the or button to choose the item you want to adjust.
The selected item is highlighted.
3. Push the SELECT button to adjust the highlighted item.
4. Push the or button to adjust the selection.
5. Push the SELECT button to return to the previous menu if you
are in a submenu.

Touchmonitor Controls
Elo Entuitive Touchmonitor CRT Desktop User Guide - 15
6. The display unit automatically saves the new settings in 3 to 4
seconds after your last adjustments and the menu disappears.
You can also push the MENU button to make the menu disap-
pear.
Brightness
Use the button to select the brightness adjustment.
Adjust with or button.
Contrast
Use the button to select the brightness adjustment.
Adjust with or button.