Elo TouchSystems ET2039L User manual

ET2039L 20” LCD Touchmonitor User Guide

Elo TouchSystems
ET2039L 20” Touchmonitor
User Guide
Revision D
P/N E844307
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com

Elo TouchSystems ET2039L User Guide 3
Copyright © 2008 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, tran-
scribed, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or other-
wise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without no-
tice. Elo TouchSystems makes no representations or warranties with
respect to the contents hereof, and specifically disclaims any implied
warranties of merchantability or fitness for a particular purpose. Elo
TouchSystems reserves the right to revise this publication and to
make changes from time to time in the content hereof without obliga-
tion of Elo TouchSystems to notify any person of such revisions or
changes.
Trademark Acknowledgments
IntelliTouch, SC (Surface Capacitive), APR (Acoustic Pulse Recogni-
tion), Elo TouchSystems, TE Logo, and Tyco Electronics are trade-
marks. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies. Elo TouchSys-
tems claims no interest in trademarks other than its own.

Elo TouchSystems ET2039L User Guide 4
Table of Contents
Chapter 1: Introduction......................................................................................5
About the Product .............................................................................................................5
Chapter 2: Installation And Setup.....................................................................6
Unpacking Your Touchmonitor .........................................................................................7
Interface Connection..........................................................................................................8
Installing the Touch Driver ................................................................................................ 9
Monitor Mounting Orientation ........................................................................................ 11
Chapter 3: Operation........................................................................................14
About Touchmonitor Adjustments ..................................................................................15
On-Screen Display (OSD) Control Box .........................................................................16
Preset Display Modes ...................................................................................................... 19
Chapter 4: Troubleshooting.............................................................................20
Solutions to Common Problems ......................................................................................20
Appendix A: Touchmonitor Safety..................................................................21
Care and Handling of Your Touchmonitor....................................................................... 22
Appendix B: Technical Specifications............................................................23
ET2039L Specifications...................................................................................................24
ET2039L 20” LCD Touchmonitor Dimensions...............................................................26
Regulatory Information....................................................................................................27
Warranty........................................................................................................................... 31

Elo TouchSystems ET2039L User Guide 5
C H A P T E R
1
INTRODUCTION
About the Product
Your new ET2039L Elo TouchSystems Touchmonitor combines the
reliable performance of touch technology with the latest advances in
Liquid Crystal Display (LCD) design. The monitor comes with the fol-
lowing features:
• 20” color active matrix thin-film-transistor (TFT) with a
native resolution of 1366 X 768.
• Available inAcoustic Pulse Recognition (APR),
IntelliTouch, SecureTouch, and Surface Capacitive touch
technologies.
• All monitors have VGA video data inputs and, depending
upon the Part Description (indicating geographical
area where monitors are sold), some monitors have
DVI-D video data inputs.
• All touch technologies come with USB and serial inter-
faces, except for APR, which only comes with a USB
interface.
For more detailed information, please visit our website:
www.elotouch.com.

C H A P T E R
2
INSTALLATIONAND SETUP
This chapter discusses how to install and set up your LCD
touchmonitor and how to install Elo TouchSystems driver software.
Elo TouchSystems ET2039L User Guide 6

Elo TouchSystems ET2039L User Guide 7
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
USB Cable
Touchmonitor
Analog Video
Serial Cable
(not included with
ET2039L-Axxx
models)
OSD Control Box CD and Quick Install Guide
Power cable
DVI-D cable
(not included with
ET2039L-xxxx-x-A-x
models)

Elo TouchSystems ET2039L User Guide 8
Interface Connection
To connect your touchmonitor to your computer:
1Connect the power cable to the rear panel of the monitor and the
other end to the power outlet.
2Connect either the USB cable OR the serial cable to the rear
panel of the monitor. Note: Do not use both. Connect the other
end to your computer.
3Connectthe videocable and/or theDVI-D cableto therear panel
ofthe monitor.Tightenbyturning thetwo thumbscrewsclockwise
to ensure proper grounding. Connect the other end to your
computer.
4Connect the OSD control box to the monitor.
5Press the power button on the rear panel to turn the monitor on.
Connector Panel on Rear side of Monitor
Analog Video
Cable
OSD box
connector
Power Cable Power
Button USB cable DVI-D cable
(not included with
ET2039L-xxxx-x-
A-x models)
Serial Cable (not
included with
ET2039L-Axxx
models)

Elo TouchSystems ET2039L User Guide 9
Installing the Touch Driver
Your Elo touchmonitor is Plug-and-Play compliant. Information on
the video capabilities of the touchmonitor is sent to the video display
adapter when Windows starts. If Windows detects the touchmonitor,
follow the instructions on the screen to install a generic Plug-and-Play
monitor.
Elo TouchSystems provides touch driver software that allows your
touchmonitor to work with your computer. Drivers are located on the
enclosed CD for the following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
The latest versions of drivers and driver information for other operat-
ing systems are available on the Elo TouchSystems web site at
www.elotouch.com/support/downloads/.
To install the Touch Driver for Windows XP, Windows 2000, Me, and 98, follow
the steps below: NOTE: For Windows XP and Windows 2000 you
must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows XP, Windows 2000, Windows 98, or Windows Me start
the Add New Hardware Wizard, follow these steps (if it does not
open, follow steps 1a through 2a):

Elo TouchSystems ET2039L User Guide 10
2Choose Next. Select “Search for the best driver for your
device (Recommended)” and choose Next.
3 When a list of search locations is displayed, place a
checkmark on “Specify a location” and use Browse to select the
\EloUSB directory on the Elo CD-ROM.
4Choose Next. Once the Elo TouchSystems touchscreen
driver has been detected, choose Next again.
5You will see several files being copied. Insert your
Windows 98 CD if prompted. Choose Finish.
If Windows XP, Windows 2000, Windows 98, or Windows Me does
not start the Add New Hardware Wizard:
1a Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the
system automatically detects the CD and starts the setup
program.
2a Follow the directions on the screen to complete the driver
setup for your version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program
on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup
for your version of Windows.