Elo TouchSystems IDS 6553L User manual

User Manual –IDS ET6553L
UM600326 Rev A, page 1 of 37
USER MANUAL
Elo Touch Solutions
IDS 6553L Monitor

User Manual –IDS ET6553L
UM600326 Rev A, page 2 of 37
Copyright © 2019 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo TouchSolutions, and EloView are trademarks of Elo and its Affiliates.

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UM600326 Rev A, page 3 of 37
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Unpacking ................................................................................................................................................................................................................................. 5
Section 3: IDS Touchmonitor Installation................................................................................................................................................................................................... 8
Section 4: Mounting Information .............................................................................................................................................................................................................. 11
Section 5: Operation ................................................................................................................................................................................................................................ 14
Section 6: Maintenance Information ........................................................................................................................................................................................................ 25
Section 7: Technical Support................................................................................................................................................................................................................... 26
Section 8: Regulatory Information............................................................................................................................................................................................................ 27
Section 9: Warranty Information............................................................................................................................................................................................................... 34
Section 10: Appendix A............................................................................................................................................................................................................................ 35

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Section 1: Introduction
Product Description
Your new Interactive Digital Signage (IDS) touchmonitor combines Elo Touch Solutions reliable performance with
the latest developments in touchscreen technology and display design. This combination of features creates a
natural flow of information between a user and the touchmonitor.
This touchmonitor incorporates a 10-bit color, active matrix thin-film-transistor, and digital signage LCD panel to
provide superior display performance. It outputs 4K resolution (3840 x2160) suitable for displaying graphics and
images. Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in
speakers and headphone output capability, Touch On Screen Display (OSD) controls, and a family of IDS
computer modules.
Elo Computer modules can be installed to the back of the monitor to convert the digital signage touchmonitor into
an IDS All-in-One touchcomputer.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your
unit and prevent risks to user safety.
For your health and safety, it is strongly recommended that at least two people handle, lift, and/or move these
touchmonitors.
This manual contains information that is important for the proper setup and maintenance of the IDS monitor. Before
setting up and powering on your new touchmonitor, read through this manual, especially the Installation, Mounting,
and Operation chapters.
CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to
the Instructions.

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Section 2: Unpacking
Unpacking the Interactive Digital Signage Touchmonitor
To unpack the IDS, follow these steps:
1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks
should be at the ‘bottom’.
2. Open and remove all 4 hinged plastic locks.

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3. Once the locks are removed, lift the cartons top lid off the bottom frame.
4. With the top lid removed, you now have access to the IDS touchmonitor and the included accessories.

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Verify that the box contains:
•6553 Touchmonitor:
•HDMI 2.0 cable
•USB 3.0 cable (Type A plug to Type B plug)
•power cable, IEC 60320-C13 to NA plug
•power cable, IEC 60320-C13 to EU/KR plug
•power cable, IEC 60320-C13 to UK plug
•Serial 3.5mm male to Serial DB9 female cable
•Energy label according to EU Regulation 1062/2010
•2x Stylus Active or Passive depending on the monitors touch technology.
oActive stylus for Projected Capacitance model
oPassive Stylus for Infrared model
•Quick Install Guide
•On Screen Display (OSD) Remote (via RJ45 connector)

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Section 3: IDS Touchmonitor Installation
Connector Panel and Interfaces
Remove the cable cover located on the back-right side of the monitor (when viewed in landscape orientation)
to access the touchmonitors connector panel.
Image of monitors available I/O ports

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IDS Touchmonitor: Connecting to an External Computer
1. Connect the included HDMI cable (or your own or DisplayPort cable) between the monitor and the video
source.
2. Connect the USB touch cable between the monitor and your host PC.
3. Select the correct power cable for your region. Connect it between the AC power source and the
touchmonitors POWER IN connector.
4. As soon as power is detected, the monitor will turn on.
5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of
the monitor.
OSD door can be
secured by screw
OSD door hinges open
to avoid loss
Press back of door to open
Power
OSD Menu
Video Select

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IDS Touchmonitor: Connecting to the Elo Computer Module (ECM)
1. Remove the cover in order to expose the computer module docking area.
2. Slide the Elo Computer Module into the bay and secure the ECM with the locking screws.
3. Select the correct power cable for your region. Connect it between the AC power source and the
touchmonitors POWER IN connector.
a. Note: The ECM can be plugged in while there is power the monitor.
4. As soon as video is detected, the monitor will begin to display the content.
5. In order to access the OSD menu, press the Menu button located behind the hidden door on the right side of
the monitor.
Visit the Elo Touch Solutions website www.elotouch.com for:
•Updates to the monitor firmware
•Detailed driver installation guides
•Touch drivers for other operating systems
TouchPro and Infrared units are HID compatible and do not require an Elo touch driver. If an Elo touch driver has previously been installed on the host
computer, remove this driver by opening Control Panel and selecting the option to remove the driver completely.

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Section 4: Mounting Information
Note: It is strongly recommended that at least two people handle, lift, or move these
touchmonitors.
Note: Do not leave the monitor facing down for long periods of time as this will cause
permanent damage to the panel.
Mounting Orientations
The following mounting orientations are supported: landscape and portrait.
Landscape
When mounting the monitor in landscape mode, ensure that the Elo logo appears in the same location as the pictures below.

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Portrait Mode
When rotating the monitor to portrait mode, ensure that the Elo logo appears in the same location as the pictures below. The IO ports will be
located at the bottom of the monitor.
Rear VESA Mount
A four-hole, 600x600mm and 400x400mm mounting pattern is provided on the rear of the monitor.
The VESA FDMI-compliant mounting are coded
- VESA MOUNT PER MIS-F, 400 x 400mm, M6
- VESA MOUNT PER MIS-F, 600 x 600mm, M8
Refer to www.elotouch.com for dimensional drawings.

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Optional Mounting Methods
Elo Wall mount kit: PN E282876
An optional Wall Mount kit is available for the IDS6553L monitors. Detailed information is available on the marketing specification
drawing MS602094 at www.elotouch.com.
Consult the wall mount user guide for detailed installation information.

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Section 5: Operation
Power
To turn the touchmonitor on or off, press the touchmonitor power button once. If a computer module is installed, then the computer module will also turn on
with the monitor.
To gracefully shut down the computer module, follow the computer modules operating systems normal power off procedure.
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption specifications, refer to technical specifications available
on the Elo website www.elotouch.com.
Touching the screen will bring the system out of MONITOR SLEEP mode.
If long periods of disuse are planned, unplug the AC power cable to save power.
The maximum voltage, frequency and current for the touchmonitor are provided in the power ratings table below:
Operating Voltage
Range
Operating Frequency
Range
100 - 240Vac
50/60 Hz
Usage Duty Cycle
In order to save energy and extend life of the display, Elo recommends shutting off the display when not in use. A number of tools, such as
Content Management System (CMS) player applications, Operating System settings and the Real Time Clock feature on the On-Screen
Display Menu (OSD) within the IDS display can be used for this task.
Touch Technology
When connected to Windows 10 computer, the touchmonitor will report simultaneous touches per the product specification. The monitors
product specification can be found by visiting https://www.elotouch.com/

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Video Information
An LCD panels native resolution is its width and height measured in number of pixels.
In almost all cases, an image displayed on an LCD monitor will look best when your computers output resolution matches the LCD panels
native resolution. See the display specifications on the Elo website www.elotouch.com to find your touchmonitors native resolution. Operating
in other resolutions will degrade video performance and is not recommended.
For computer output resolutions at non-native resolutions, the monitor will scale the video to panel’s native resolution. For smaller input video
resolutions, this involves “stretching” the input image in the X- and Y-dimensions to fit the panel. For larger input video resolutions, this
involves “compressing” the input image in the X- and Y-dimensions to fit the panel. An unavoidable byproduct of the scaling algorithms is a
loss of fidelity when the computers output video image is scaled by the monitor to fit the display. This loss of fidelity is most apparent when
viewing feature-rich images at close distances (for example images containing small-font text).
Your touchmonitor will likely not require any video adjustments.
Touch On-Screen Display (OSD)
This monitor uses an easy-to-navigate Touch OSD interface. Use the settings menu in the sidebar to make adjustments to the monitor display
settings
Example of the Popup OSD Menu:
Change
Brightness
by sliding
this green
bar.
Select the
desired
OSD
Setting
Menu from
here

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All touchmonitor adjustments made through the OSD are automatically stored as soon as they are entered. This feature saves you from having
to reset your choices every time the touchmonitor is unplugged or powered off and on or if there is a power failure.

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Parameter
Available Adjustment
On Boot Up
Let’s Get Started
On first boot up, the Language, Time and Time Zone must be selected
Video
Video Port
Discovery
When enabled, the monitor will automatically switch if a new video port is
connected.
Default: Enabled
Brightness
Adjust the brightness of the display.
Default: 100
Brightness
Sensor
The light sensor can be toggled on or off. When the light sensor is enabled, the
brightness cannot be changed manually.
Table for light sensor is in Section 10: Appendix A
Contrast
Adjust the contrast of the display.
Default: 50
Black Level
The user can choose between Standard, 5%, 10% or 15% black level offset.
The saturation level of the colors change according to the chosen black level offset.
Sharpness
Adjusts sharpness of the displayed images.
Default: no sharpness adjustment
Sharpness function is disabled when the input source ratio is the same as the
panels native ratio
Aspect Ratio
Adjusts aspect ratio of the display.
Default: Fill Screen
Fill Screen –scales the X- and Y-dimensions of the input video (up or down as
needed) to the display’s native resolution.
Fill Aspect Ratio –Assuming a landscape orientation and an input video with
aspect ratio smaller than 16:9, scales the Y-dimension of the input video (up or
down as needed) to the display’s Y-resolution, and scales the X-dimension to
maintain the aspect ratio (and fills the rest of the display with equal black bars on
the left and right).
Direct Output –1:1, Depends on whether the scalar can support it
Color
Color
Temperature
Adjusts color temperature. Color temperature options shall be 9300K, 7500K,
6500K, 5500K, and User Defined.
Default: User Defined
Color Sensor
Adjust the color based on ambient colors
User Preset
If the User Preset option is selected, the user can change the color temperature by
changing individual R, G, and B gains on a scale from 0 to 100.

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If the color space is YUV mode, then Hue and Saturation can be varied in this
menu.
Picture Modes
Preset color modes that change the color parameters to enhance color definitions.
Available modes are: Standard, Movie, Gaming, Photo, Line mode, Color Enhance
Default: Standard
HDMI Full Color
Range
When enabled, displays full color range of HDMI (0-255)
When disabled, displays the legacy color range (16-255)
Default: enabled
Audio
Audio Selections
Audio Output: Sets where audio should play from
When set to internal-PC, the audio comes out from the line out on the ECMG4
When set to Monitor, the audio comes out from the line out on the monitor
Mute: enables or disables the audio
Default Off
Volume: Adjust the audio from 0 –100
Default: 50
Power
Power Loss
Behavior
When power to the monitor is lost and regained, the behavior that is chosen will be
executed.
Always On
Always Off
Last State
Default: Last State
Power Lock
When enabled, the monitor will remain ON even if the power button is pressed.
If this feature is enabled and power to the monitor is lost, when power is regained,
pressing the power button will turn on the monitor.
Default: Disabled
Energy Savings
Mode
When Enabled, the monitor must adhere to Energy Star regulations.
Default: Enabled
Power Status
Light
Enable or disable the power status light
Default: Enabled
Time
Time Set
Option to set the current time
On/Off Schedule
Set the monitor to turn off and on at specific times.
Default: Everyday
Off: 01:00:00
On: 07:00:00

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On Screen Display
Recall Defaults
Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable
parameters (except OSD Language and OSD Time Settings) and for Preset Video
Mode timings.
OSD Timer
Adjusts how long a period of OSD button inactivity the touchmonitor will wait before
closing the OSD. The adjustable range is between 5 and 60 seconds.
Default: 15 seconds
OSD Language
Selects which language the OSD information is displayed in. The available
languages are: English, French, Italian, German, Spanish and Russian.
Default: English.
OSD Lock
When selected, the OSD will not popup when the Menu button is pressed.
If the OSD needs to be unlocked, press and hold the Menu button for five (5)
seconds. This will cause the monitor to unlock the OSD menu.
OSD Portrait
Rotation
Adjusts the OSD orientation between Portrait and Landscape mode
Information
Monitor
Information
Displays the touchmonitor model and the monitor and touchscreen serial #
information
System
Temperature
Displays the real-time temperature of the Video Board
Note: CPU Sensor temperature is only available if the feature is supported by the
computer module.
Help & Support
Display information regarding Elo Touch Solutions contact information.
Conference
Screen Share
When an active video signal is connected to the conference HUB (via HDMI or USB
type C), the video signal will be automatically displayed within the ECMG4’s
operating system at full screen
Default: Enabled
Power Behavior
When enabled, the conference hub will remain ON even if the monitor is in sleep
mode.
Default: Disabled

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On-Screen Display (OSD) - Connected Through the RJ45 Connection
Five OSD buttons can be found on the OSD remote. There is an LED light which shows the current state of the monitor. The
following are the functions that relate to the designated button.
Note: Opening the OSD menu from the remote will disable the touch functions on the OSD menu.
The buttons and their functionality are:
Button
Function when OSD is not displayed:
Function when OSD is displayed:
Menu
Display OSD main menu
Return to previous OSD menu
n/a
Increase value of selected parameter /
select next menu item
Power for the monitor
Toggles the power status of the monitor
n/a
Decrease value of selected parameter /
select previous menu item