Elo TouchSystems Entuitive 1749L Series User manual

Elo Entuitive Touchmonitor
User Guide
For 17" LCD Modular Kiosk Touchmonitors
1746L/1749L Series
Revision A

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Copyright © 2004Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, iTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Kiosk Touchmonitor is a 17.0” SXGA TFT color display with the
following features:
•Direct analog RGB or Digital RGB(1749L only)
• 17.0” diagonalscreensize
•16.2M color (6 bit 1746L)/ 16.7M color (8 bit 1749L)
• 1280 x 1024 resolution
•SXGA/XGA/SVGA/VGA/VESA/Mac compatible
• 31.5kHz~80kHz horizontal scan
• 56.3~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in five languages: English, French, German,
Spanish and Japanese.
•Serialand USBtouch interface(USBrequires Windows 98,2000,Meor
XP.)
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Cable management device
•VESA flat panelmonitorphysical mounting interface(Both 75 and 100mm)
• Remote OSD and Power button lockouts
•Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
LCD Display
European monitor
power cable
Monitor power cable
(US/Canada)
Serial touchscreen cable
Video cable
Adapter
USB Cable
User Guide-on CD,
Quick Install Guide and software CD
CD
Software
Quick Install Guide
OSD Remote DVI-IVideo cable
(1749L only)

Detail A
Product Overview
Main Unit
1746L Front-Mount 1749L Front-Mount
Rear View
1746L 1749L
Bottom View(1749Lshown)
See Detail A
2-4 EloEntuitiveTouchmonitorUserGuide

Attaching the L-Brackets
Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm
standard holes located on the back of thekioskmonitoror the integrated M4
threaded holes. See page 15 for VESA mounting information.
N OTE : You will need a screwdriver to attach the L-brackets.
Yourkiosktouchmonitorcomes with two L-brackets (and four screws) that attach
tothe integrated M4 threaded holes for additional mounting options.
2-5

1746L/1749L Option 1
Panel Cut Outs
2-6 Elo Entuitive TouchmonitorUserGuide
1746L/1749L Option 2

Touch Interface Connection
Your touchmonitor comes with the following touchscreen connector cables:
Serial(RS-232) cableand USBcable. (For Windows 98, 2000,MeandXP
systems only.)
To set up this display, please refer to the following figures and procedures:
Serial or USB Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial or USB cable connection
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.
European monitor
power cable
Monitor
power cable
(US/Canada)
Serial touchscreen
cable
Video cable
Adapter
USB Cable
DVI-IVideo Cable(1749L)
ET1749Lshown (ET1746L does not have DVI-I connector)
USB CONNECTORFEMALE 9-PIN SERIAL
TOUCHSCREEN CONNECTOR
FEMALE 15-PIN SERIAL
VIDEO CONNECTOR
FEMALE DVI-I
VIDEO CONNECTOR
POWER LED OSD
REMOTE POWER SWITCH
2-7

STEP 1-Connecting the Video Cable
or 29-pin DVI-Icable
•Connect the 15-pin video cable (the ferrite bead end)
to the video port on your PC.
•Connect the other end of the video cable to the video connector on your
touchmonitor.
•Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
ET1749Lshown (ET1746L does not have DVI-Iconnector)
FEMALE 15-PIN SERIAL
VIDEO CONNECTOR
VIDEOCABLE
VIDEOPORT
2-8 Elo Entuitive TouchmonitorUserGuide

STEP 2-Connecting the Serial or USB Touchscreen Cable
•Connect the female end of the serial (RS-232) cable to the serial port on your
•Connect themale end of the serial cable to theserial touchscreen connector
• Secure the cable to your touchmonitor andPCby turning the screwson the
connector.
PC, or connect the USB touchscreen cable to the USB touchscreen connector
on the back of your touchmonitor.
on your touchmonitor, or connect the other end of the USB touchscreen cable
to your PC.
•
•
•DO NOT connect the serial and the USB cables. Connect one or the other,
but not both.
ET1749Lshown (ET1746L does not have DVI-Iconnector)
USB CONNECTORFEMALE 9-PIN SERIAL
TOUCHSCREEN CONNECTOR
SERIAL OR USB TOUCHSCREEN CABLE
2-9

STEP 3-Connecting the OSD Remote Cable
Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port
•of the monitor.
ET1749L shown (ET1746Ldoes not have DVI-I connector)
OSD
REMOTE
AUTO/SEL DOWN UP MENU
2-10 Elo Entuitive TouchmonitorUserGuide

STEP 4-Connecting the Power Cable
Depending on where you live, you will use either the European or US/Canadian
power cable.
•Connect the female end of the power cable to the
•
N OTE : To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.
Brick power supply.
Connect the Brick power cable into the power port on the touchmonitor.
•
Route the cable through the cable management channel.
POWER CABLE
ET1749L shown (ET1746Ldoes not have DVI-D connector)
POWER
AUTO/SEL DOWN UP MENU
2-11

Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 1280 x 1024
resolution(1280x1024 is highly recommended),and makesure thetiming ofthe
PC video graphic card is compatible with the LCD display.Refer toAppendixA
for more information about resolution. Compatiblevideo modes foryour
touchmonitor are listed in Appendix C.
VESA Mount on Your Touchmonitor
Your touchmonitor conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI™) Standard which defines a physical mounting
interface for flat panel monitors, and corresponding standards for flat panel
monitor mounting devices, such as wall and table arms. The VESA mounting
interfaceis locatedon theback of yourtouchmonitor.
To use the VESA mount, simply mount to either 75mm or 100mm VESA mount.
Use M4x7mm machine screws. Do not penetrate the screw into the monitor more
than 7mm.
2-12 Elo Entuitive TouchmonitorUserGuide

VESA Mounting Interface
Your monitor has standard VESA mounting holes on the rear of the unit. The
holes are spaced at 75mm and 100mm standard separations.
The following companies provide VESA mounting devices compatible with
your touchmonitor:
Ergotron
800-888-8458
651-681-7600
www.ergotron.com
Innovative Office Products
800-524-2744
610-253-9554
www.innov-office-prod.com
GCX
800-228-2555
707-773-1100
www.gcx.com
MRI
800-688-2414
www.mediarecovery.com
2-13

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
Depending upon whether you connected the serial communication cable or
the USB communication cable, you should install only the serial driver or
the USB driver.
2-14 Elo Entuitive TouchmonitorUserGuide

Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
3Follow the directions on the screen to complete the driver setup for your
version of Windows.
4If the AutoStart feature is not active:
5Click Start > Run.
6Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7Click Open, then OK to run EloCd.exe.
8Follow the directions on the screen to complete the driver setup for your
version of Windows.
To install Windows 2000 and Windows XP, you must use the "update driver" method;
you will not find a setup.exe file within the download.
2-15

Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.xand MS-DOS from Windows 95/98, follow the
directions below:
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3Type install and press Enter to start the installation.
4Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.
2-16 Elo Entuitive TouchmonitorUserGuide