Elo TouchSystems ET1545C Series User manual

Elo Entuitive Touchmonitor
User Guide
For 15” and 17” CRT Rear Mount
Touchmonitors
Version 1.0
DOC# SW500127
P/N 008527
ET1545C Series Models
ET1745C Series Models
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

Elo Entuitive Touchmonitor CRT Desktop User Guide - iii
Copyright © 2000 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not lim-
ited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of
Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no rep-
resentations or warranties with respect to the contents hereof, and specifically disclaims any implied
warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of
Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSys-
tems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respective
companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv-Elo Entuitive Touchmonitor CRT Desktop User Guide

Contents
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - v
Chapter 1. Introduction ........................................................................1
Precautions................................................................................................1
About the Product.....................................................................................1
Chapter 2. Installation and Setup ........................................................3
Unpacking Your Touchmonitor................................................................3
Getting Started..........................................................................................4
Selecting a Suitable Location...............................................................4
Mounting Your Touchmonitor..................................................................5
Horizontal Mount.................................................................................5
Vertical Mount.....................................................................................6
Bottom Mount......................................................................................6
Connecting Your Touchmonitor...............................................................7
Installing the Driver Software...................................................................11
Installing the Serial Touch Driver for Windows 2000, 95/98 and
NT 4.0 ..................................................................................................11
Installing the USB Touch Driver for Windows 2000 and
Windows 98 .........................................................................................12
Chapter 3. Operation.............................................................................15
About Touchmonitor Adjustments ...........................................................15
Touchmonitor Controls.............................................................................16
Using the On Screen Display (OSD) ...................................................17
OSD Adjustments ................................................................................18
Chapter 4. Troubleshooting..................................................................21
Monitor Warning Messages.................................................................23
Appendix A. Touch Technology...........................................................25
Touchscreens: An Overview.....................................................................25
IntelliTouch Touchscreens........................................................................25
AccuTouch Touchscreens.........................................................................26
Appendix B. Touchmonitor Safety.......................................................27
Care and Handling of Your Touchmonitor...............................................28

Contents
vi - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
Appendix C. Technical Specifications..................................................29
Touchmonitor Specifications...................................................................30
IntelliTouch Touchmonitor Specifications ..............................................32
AccuTouch Touchmonitor Specifications ...............................................34
Signal PINOUT for 15” and 17” Monitors..........................................36
Power Consumption..................................................................................37
Preset Timing Table..................................................................................38
15” and 17” CRT Rear Mount Touchmonitor Dimensions .....................38
Regulatory Information ............................................................................39
Warranty ................................................................................................41
Index ........................................................................................................43

Precautions
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 1
Chapter 1
Introduction
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the
reliable performance of Elo’s touch technology with the latest advances
in CRT display design. This combination of features creates a natural
flow of information between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in
this user’s manual to maximize the life of your unit. See Appendix B for
more information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
❑13.8-inch viewable image microprocessor-based display for
15-inch monitor and 15.7-inch viewable image microproces-
sor-based display for 17-inch monitor.
❑Supports a wide range of screen refresh rates with flicker-free
picture quality.
❑Plug and Play functionality automatically adjusts the monitor
to its optimum performance.
❑VESA DPMS (Display Power Management Signaling).
❑VESA DDC1/2B compatibility.
❑Patented touch technology from Elo TouchSystems.
❑RS-232 or Universal Serial Bus (USB) touch interface.

Chapter 1 : Introduction
2 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide

Unpacking Your Touchmonitor
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 3
Chapter 2
Installation and Setup
This chapter discusses how to install your CRT touchmonitor and how
to install Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
Monitor power cable
Elo QuickStart
User
Guide
CD
Software
User’s Guide, Quick Start Guide,
and TouchTools CD-ROM
Serial touchscreen cable
USB touchscreen cable
OR
CRT Rear Mount monitor
with tethered video cable
Mounting L-brackets (2)

Chapter 2 : Installation and Setup
4 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
Getting Started
Selecting a Suitable Location
❑Place the monitor at least 12 inches from other electrical or
heat-emitting equipment and allow at least 4 inches on each
side for ventilation.
❑Place the monitor in a position where no light shines or is
reflected directly on the screen.
❑To reduce eye strain, avoid installing the monitor unit against a
bright background such as a window.
❑Position the monitor so the top of the screen is no higher than
eye level.
❑Position the monitor directly in front of you at a comfortable
reading distance.

Mounting Your Touchmonitor
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 5
Mounting Your Touchmonitor
Your Elo touchmonitor is designed to be mounted in a variety of ways.
The mounting brackets enable you to mount your touchmonitor horizon-
tally or vertically. You can also use the keyholes on the bottom of the
monitor for slide-in-place mounting. See Appendix C for dimension
drawings of all mounting options.
Note: You will need a Phillips screwdriver to attach the L-brackets.
Your touchmonitor comes with two L-brackets (and four screws) that
attach to both sides of the touchmonitor.
Horizontal Mount
To mount the brackets horizontally to your touchmonitor:
1. Locate the two holes on each side of the touchmonitor toward
the bottom. Match up the two holes of one bracket to the holes
on one side of your monitor.
2. Place two screws in the holes and with the screwdriver, screw
them in to secure the bracket.
3. Repeat steps 1 and 2 to attach the other L-bracket to the other
side of the touchmonitor.
L-bracket

Chapter 2 : Installation and Setup
6 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
Vertical Mount
To mount the brackets vertically to your touchmonitor:
1. Locate the two holes on each side of your touchmonitor. Match
up the two holes of one bracket to the holes on one side of your
touchmonitor.
2. Place two screws in the holes and with the screwdriver, screw
them in to secure the bracket.
3. Repeat steps 1 and 2 to attach the other L-bracket to the other
side of the touchmonitor.
Bottom Mount
You can also mount your touchmonitor by using the keyholes on the
bottom of the monitor. These keyholes provide easy slide on mounting.
You can also bolt your touchmonitor to a tabletop or other flat surface.
Please refer to Appendix C for location and dimension of the mounting
holes.
L-bracket

Connecting Your Touchmonitor
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 7
Connecting Your Touchmonitor
Your touchmonitor comes with one of the following touchscreen con-
nector cables: Serial (RS-232) or USB cable (for Windows 98 and Win-
dows 2000 systems only).
IMPORTANT: Before connecting the cables to your touchmonitor
and PC, be sure that the computer and touchmonitor are turned off.
1. Connect the video cable to the video connector on your PC.
Secure the cable to your PC by turning the screws on the con-
nector.
Tethered video cable

Chapter 2 : Installation and Setup
8 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
2. Connect the power cable to the AC connector on your touch-
monitor. To protect your equipment against risk of damage from
electrical surges in the power line, plug the touchmonitor’s
power cord into a surge protector, and then connect the surge
protector to a grounded (three-pronged) AC electrical outlet.
Tethered video cable
Power cable

Connecting Your Touchmonitor
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 9
3. Connect the touchscreen cable. Determine if you have RS-232
or USB. Connect one end to the appropriate port on the back of
your PC. Connect the other end of the cable to the touchscreen
connector on your touchmonitor. Secure the serial cable to your
touchmonitor and PC by turning the screws on the connector.
The USB cable connectors should fit snugly into the connectors
on your PC and touchmonitor.
OR
Tethered video cable
Serial touchscreen cable
Power cable
Tethered video cable
USB
touchscreen cable
Power cable

Chapter 2 : Installation and Setup
10 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
4. The OSD controls and the Soft Power switch are located on a
panel inside the bottom of your monitor. Power on your monitor
using the Soft power switch and check that the power LED is on,
then power on your PC. If the LED is not on, repeat steps 2, 3,
and 4, or refer to Chapter 4, Troubleshooting.
5. After a brief pause the picture should appear. If necessary, adjust
the OSD controls according to your personal preference (see
Chapter 3).
6. Insert the Elo TouchTools CD-ROM in your computer’s CD-
ROM drive to install the appropriate touchscreen driver soft-
ware. Follow the directions starting on the next page to install
the driver software.
Menu
Select
Brightness
Contrast
Power LED
Soft Power Switch
Underside view of the touchmonitor

Installing the Driver Software
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 11
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmoni-
tor to work with your computer. Drivers are located on the enclosed CD-
ROM for the following operating systems:
❑Windows 2000
❑Windows 98
❑Windows 95
❑Windows NT 4.0
Additional drivers and driver information for other operating systems
(including MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the
video capabilities of your touchmonitor is sent to your video display
adapter when Windows starts. If Windows detects your touchmonitor,
follow the instructions on the screen to install a generic plug-and-play
monitor.
Refer to the appropriate following section for driver installation instruc-
tions.
Installing the Serial Touch Driver for
Windows 2000, 95/98 and NT 4.0
Note: For Windows 2000 and NT 4.0 you must have administrator
access rights to install the driver.
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2. Follow the directions on the screen to complete the driver setup
for your version of Windows.
If the AutoStart feature is not active:
1. Click Start > Run.

Chapter 2 : Installation and Setup
12 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide
2. Click the Browse button to locate the EloCd.exe program on the
CD-ROM.
3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup
for your version of Windows.
Installing the USB Touch Driver for
Windows 2000 and Windows 98
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard:
2. Choose Next. Select “Search for the best driver for your device
(Recommended)”and choose Next.
3. When a list of search locations is displayed, place a checkmark
on “Specify a location”and use Browse to select the \EloUSB
directory on the Elo CD-ROM.
4. Choose Next. Once the Elo TouchSystems USB touchscreen
driver has been detected, choose Next again.
5. You will see several files being copied. Insert your Windows 98
CD if prompted. Choose Finish.
If Windows 98 or Windows 2000 does not start the Add New Hardware
Wizard:
Note: For Windows 2000 you must have administrator access rights to
install the driver.
1. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2. Follow the directions on the screen to complete the driver setup
for your version of Windows.
If the AutoStart feature is not active:
1. Click Start > Run.

Installing the Driver Software
Elo Entuitive Touchmonitor CRT Rear Mount User Guide - 13
2. Click the Browse button to locate the EloCd.exe program on the
CD-ROM.
3. Click Open, then OK to run EloCd.exe.
4. Follow the directions on the screen to complete the driver setup
for your version of Windows.

Chapter 2 : Installation and Setup
14 - Elo Entuitive Touchmonitor CRT Rear Mount User Guide