Elo TouchSystems 1715L User manual

(shown with optional Magnetic Stripe Reader)
Touchmonitor User Guide
1715L 17¨ LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader Available)
SW500957 RevG

Copyright © 2014 ELO TouchSolutions.
All Rights
Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of ELOTouchSolutions.
Disclaimer
The information in this document is subject to change without notice.ELOTouchSolutions
and its Affiliates makes no representations or warranties with respect to the contents herein,
and specificallydisclaims any implied warranties of merchantability or fitnessfor a
particular purpose. ELOTouchSolutionsreserves the right to revise this publication and to
make changes from time to time in the content hereof without obligation of ELOTouch
Solutionsto notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, ELO (logo), ELOTouchSolutions, and IntelliTouch, are trademarks of the ELOTouch
Solutions. Windows is a trademark of the Microsoft group of companies. Other product names
mentioned herein may be trademarks or registered trademarks of their respectivecompanies.ELO
TouchSolutionsclaims no interest in trademarks other than its own.

Table of Contents
Chapter 1
Introduction 1
Product Description....................................................1
Precautions.................................................................1
Chapter 2
Installation and Setup 2
UnpackingYour Touchmonitor ....................................2
Touch Interface Connection .......................................4
Magnetic Stripe Reader(MSR) Interface Connection
(optional).....................................................................4
Product Overview.......................................................5
Main Unit ..............................................................5
Rear View.............................................................5
Installing the Driver Software......................................6
Installing the Serial Touch Driver (not applicable
to Acoustic Pulse Recognition and
Projected-Capacitive monitor)..............................7
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 95/98 and NT 4.0.............................7
Installing the SerialTouch Driver for MS-DOS
and Windows 3.1..................................................8
Installing the USB Touch Driver............................9
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98..............................................9
Installing APR USB Touch Driver for
Windows XP, Windows VISTA and
Windows 7.......................................................9
Chapter 3
Operation 10
About Touchmonitor Adjustments...............................10
Side Panel Controls..............................................11
Controls and Adjustment............................................11
OSD Menu Functions...........................................12
OSD Control Options............................................13
Preset Modes .......................................................14
Power Management System.................................15
Display Angle..............................................................15
IntelliTouch Plus Touch Technology ............................16
Projected-Capacitive Touch Technology.....................17
Gesture Support.........................................................17
Chapter 4
Troubleshooting 18
Solutions to Common Problems.................................18
Appendix A
Native Resolution .......................................................19
Appendix B
Touchmonitor Safety...................................................21
Care and Handling ofYour Touchmonitor ...................22
Warning......................................................................22
Appendix C
Techanical Specifications ...........................................23
Touchmonitor Specificatuons......................................24
17" LCD Touchmonitor (1715L) Dimensions...............25
Regulatory Information 26
Warranty 29
v

C H A P T E
R
1
INTRODUCTION
Product Description
Your new touchmonitorcombines the reliable performance of touch technologywith the latest
advances in LCD display design. This combination of features creates a natural flowof
information between a user and your touchmonitor.
This LCD monitor incorporates 17” color active matrix thin-film-transistor (TFT) liquid crystal
display to provide superior display performance. A maximum resolution of SXGA 1280 x 1024
is ideal for displaying graphics and images. Other outstanding designs that enhance this LCD
monitor’s performance are Plug & Play compatibility, and OSD (On Screen Display) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.
1-1

C H A P T E
R
2
INSTALLATIONAND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver
software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor VGA cable USB cable
Elo
QuickStart
CD
Software
Serial Cable CD and Quick Install Guide
2-2

Power cable for Japan models
Japanese/PSE power cable Adapter/Terminal
Power cable for Asia models
and
and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Power cable for Worldwide models
USA/UL Power cable Europe/VDE power cable
2-3

T
ouch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
For APR, Projected-Capacitive
and IntelliTouch Plus model only
1. Connect one end of the power cord to the monitor and the other end to the outlet.
2. Connect one end of either the touchscreen serial(RS232)cable or the touch screen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding(USB cable
does not have thumb screws)
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor.Tighten by turning the two thumb screws clockwise to ensure proper
grounding.
4. Press the power button on the front panel to turn the monitor power on.
Magnetic Stripe Reader(MSR) Interface
Connection(optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the
PC.No drivers are required to be loaded.
To change the MSR function mode from keyboard emulation to HID, load the “MSR
CHANGE MODE.EXE” utility from the enclosed TouchTools CD or go online to www.
elotouch.com to download this utility.
Note: MSR function mode can be changed to HID mode from keyboard emulation mode and
back using the “MSR CHANGE MODE.EXE” utility.
2-4

Product Overview
Main Unit
Rear View
2-5

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play
monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communicationcable or the USB
communicationcable, only the serial driveror the USB drivershould be installed.
2-6

Installing the Serial Touch Driver ( not applicable to Acoustic
Pulse Recognition and Projected-Capacitive monitors)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, 98/95, ME and NT4.0
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects
the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of
Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of
Windows.
2-7

Installing the Serial Touch Driver for Windows 3.1 and MS-DOS
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS touch driver from Windows 98/95, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive
may be mapped to a different drive letter).
3 Type cd\elodos_w31to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.
2-8

Installing the USB Touch Driver
Installing the USBTouch Driver for Windows 7,Windows Vista, Windows XP,
Windows 2000, ME and Windows 98.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and
choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and
use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose
Finish.
If Windows 2000 or Windows 98 does not start theAdd New Hardware Wizard, do the
following:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup
program.
2 Follow the directions on the screen to complete the driver setup for your version of
Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of
Windows.
InstallingAPR USB Touch Driver for Windows 7, Windows VISTA and
Windows XP
Insert the Elo CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR driver setup for your version of
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB
cable and alignment data is transferred.
NOTE: For the latest driver, go to elotouch.com and download it from the driver download section.
2-9

C H A P T E R
3
O
PERA TION
About TouchmonitorAdjustments
Your touchmonitor will unlikely require adjustment. Variations in video output and application
may require adjustments to your touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1280
x 1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024
resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer to AppendixA.
All adjustments you make to the controls are automatically memorized. This feature saves you
from having to reset your choices every time you unplug or power your touchmonitor off and
on. If there is a power failure, your touchmonitor settings will not default to the factory
specifications.
3-10

Side Panel Controls
1
2
3
4
5
Control Function
1 Menu/Exit Display/Exits the OSD menus.
2 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item.
3 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
4 Select Selects the adjustment items from the OSD menus.
5 Power Switch Switches the power of the monitor.
3-11

Controls and Adjustment
OSD Menu Functions
To Display and Select the OSD Functions:
1 Press the Menu key to activate the OSD menu.
2 Use or to move clockwise or counterclockwise through the menu. Press the Enter key,
the parameter will be highlighted when selected.
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected for 45 seconds.
3-12

OSD Control Options
Control Description
Brightness Increases or decreases brightness.
Contrast Increases or decreases contrast.
H-Position Moves the screen left or right.
V-Position Moves the screen up or down.
Phase Increases or decreases the snow noise of the image after auto
adjustment is
made.
Clock The dot clock is
fine-adjusted after auto adjust.
Sharpness Adjusts sharpness of video.
OSD H-Position Moves the OSD position horizontally on the screen. When the
button is pressed, the OSD control menu will move to the
right side of the screen. Likewise, when the button is
pressed, the OSD control menu will move to the left side.
OSD V-Position Moves the OSD position vertically on the screen. When the
button is pressed, the OSD control menu will move to the top
side of the screen. Likewise,when the button is pressed, the
OSD control menu will move to the lower side.
OSD Time Adjusts the amount of the OSD menu is displayed.
ColorBalance Press or to select 9300, 6500, 5500, 7500 and USER.
Only when selecting USER can you make adjustments to the
R/G/B content. Press Enter to restore to factory default setting.
Auto-Adjust Press Auto to enable this function. TheAuto-Adjust will
automatically adjust V-Position, H-Position, Clock and
Clock-Phase.
Recall Defaults Returns the monitor to its default settings.
OSD Language Select from English, French, German ,Spanish and Japanese.
Information Description Indicates the current resolution, H-Frequency and
V-Frequency.
3-13

Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes
that are most commonly used as given in the table below. If any of these display modes are de-
tected, the monitor automatically adjusts the picture size and centering. When none of the mode
is matched, the user can store their preferred modes in the user modes. The monitor is capable
of storing up to 7 user modes. The only condition to store as a user mode is the new display in-
formation must have 1 KHz difference for horizontal frequency or 1 Hz for vertical frequency
or the sync signal polarities are different from the default modes.
Item Resolution Type H.Scan(KHz) V. Scan(Hz) Polarity
1640 x 350 VGA 31.468 70.09 +/-
2720 x 400 VGA 31.468 70.08 -/+
3640 x 480 VGA 31.468 59.94 -/-
4640 x 480 MAC 66 35 66 -/ -
5640 x 480 VESA 72 37.861 72.809 -/ -
6640 x 480 VESA 75 37.5 75 -/-
7800 x 600 VESA 56 35.156 56.25 +/+
8800 x 600 VESA 60 37.879 60.317 +/+
9800 x 600 VESA 75 46.875 75 +/+
10 800 x 600 VESA 72 48.077 72.188 +/+
11 832 x 624 MAC 75 49.71 74.53 -/-
12 1024 x 768 VESA 60 48.363 60.004 -/-
13 1024 x 768 SUN 65 52.45 65 -/-
14 1024 x 768 VESA 70 56.476 70.069 -/-
15 1024 x 768 VESA 75 60.023 75.029 +/+
16 1280 x 1024 VESA 60 63.981 60 +/+
17 1280 x 1024 VESA 75 79.976 75.025 +/+
18 1152 x 864 VESA 75 67.5 75 +/+
19 1280 x 960 VESA 60 60 60 +/+
3-14

Power Management System
The monitor is equipped with the power management function which automatically reduces the
power consumption when not in use.
Power
Mode Consumption
On <50W
Sleep
<3W
Off <1W
We recommend switching the monitor off when it is not in use for a long time.
NOTE: The monitor automatically goes through the Power Management System (PMS) steps
when it is idle. To release the monitor from PMS state, press any key on the keyboard
or move mouse.
Display Angle
For viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 90
degrees.)
CAUTION In order to protect the LCD, be sure to hold the base when adjusting the
LCD, and take care not to touch the screen.
3-15

Intelli
T
ouch Plus
T
ouch
T
echnology
3-16
When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches.
The IntelliTouch Plus touchscreen can be re-calibrated to your displayed video image, if
needed, through the Calibration function in the Elo driver control panel.
The IntelliTouch Plus driver will only support multiple monitor if they are all using the
IntelliTouch Plus touch technology.
To use multiple IntelliTouch Plus monitors, double click on the EloConfig desktop shortcut to
open up the Elo Touchscreen Configuration screen.
Select “Match Touch to Display…” to calibrate multiple monitors.

Projected-Capacitive
T
ouch
T
echnology
When connected to Windows 7 computers, the touchmonitor can report 2 simultaneous touches.
When connected to Windows XP computers, the touchmonitor reports single touches.
No additional drivers are required for this technology to work, it uses Windows HID drivers.
No calibration is required for this technology.
Gesture Support
The IntelliTouch Plus and Projected-Capacitive touch technologies enable several gestures that
support single and multiple contacts. Refer to the Microsoft Website http://msdn.microsoft.
com/en-us/library/dd940543 on the various gestures that are supported in Windows 7.
3-17