Eminent EM8610 User manual

EM8610
e-Alarm GSM Alarm System Starter Kit

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EM8610 - GSM Alarm system Starter Kit
Table of contents
1.0 Introduction ...........................................................................................................4
1.1 Packing contents ...............................................................................................4
2.0 Explanation of the control panel.............................................................................5
2.1 Front..................................................................................................................5
2.2 Rear ..................................................................................................................6
2.3 Rear connections...............................................................................................7
3.0 Preparation............................................................................................................9
3.1 GSM SIM card...................................................................................................9
3.2 Download APP ..................................................................................................9
3.3 Plan for sensor placement ...............................................................................10
3.4 Configure the sensors in a group .....................................................................11
3.5 Registered sensors..........................................................................................12
3.6 Install the control panel....................................................................................13
4.0 Operating the Alarm System................................................................................14
4.1 Arm the system (all sensors) ...........................................................................14
4.2 Partially arm the system (In-home security) .....................................................14
4.3 Disarm the system using the control panel.......................................................14
4.4 Disarm using RFID-tag ....................................................................................14
4.5 Record and playback a personal message ......................................................14
4.6 RFID-tag..........................................................................................................15
4.7 Speed-dial .......................................................................................................15
4.8 Dial..................................................................................................................15
4.9 Output for electronic lock .................................................................................16
4.10 Change language ..........................................................................................16
4.11 Text message commands..............................................................................18
4.12 Disarm the alarm system ...............................................................................19
4.13 Arm the alarm system....................................................................................20
4.14 Partially arm the alarm system (Home mode) ................................................20
4.15 Listen and talk back .......................................................................................21
4.16 Record a personal message remotely............................................................21
5.0 Apple and Android APP .......................................................................................21
5.1 Add an account ...............................................................................................22
5.2 Delete an account............................................................................................23
5.2.1 Delete an account on an Apple phone (iOS) ..............................................23
5.2.2 Delete an account on an Android phone ....................................................23
5.3 Control the alarm system.................................................................................24
5.4 Configure the alarm system by using the APP .................................................24
6.0 Configure the alarm system.................................................................................25
6.1 Request configuration settings.........................................................................25
6.2 Configure alarm numbers ................................................................................25
6.3 Configure alarm message numbers .................................................................27

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6.4 Alarm notifications ...........................................................................................29
6.5 Configure RFID-tag message number .............................................................30
6.6 Setup Speed dial number ................................................................................31
6.7 Change Sensor (zone) name...........................................................................32
6.8 Low battery warning of a sensor by text message............................................33
6.9 Sabotage warning of a sensor by text message...............................................33
6.10 Change RFID tag identity...............................................................................33
6.11 Configure the delay time................................................................................35
6.12 Adjust siren volume and time of alarm ...........................................................36
6.13 Change password..........................................................................................37
6.14 Set single zone delay time .............................................................................38
6.15 Delete all wireless sensors by text message..................................................39
6.16 Delete all RFID tags by text message ............................................................40
6.17 Delete all wireless remote controls by text message......................................40
6.18 Restore factory defaults.................................................................................41
6.19 Arm or Disarm the alarm system for free........................................................41
6.20 Register wireless sensors and RFID tags ......................................................41
6.20.1 Register new wireless sensor ..................................................................41
6.20.2 Register new RFID-tags...........................................................................42
6.21 Register wireless siren...................................................................................42
7.0 Remote control ....................................................................................................42
7.1 Front of remote control ....................................................................................42
7.2 Arm the alarm..................................................................................................43
7.3 Disarm the alarm .............................................................................................43
7.4 In-home mode .................................................................................................43
7.5 Silent mode .....................................................................................................44
7.6 Panic button ....................................................................................................44
7.7 Register a new remote control .........................................................................44
7.8 Replace the battery .........................................................................................45
8.0 Install motion detector..........................................................................................45
8.1 front of motion detector....................................................................................45
8.2 Inside the motion detector................................................................................46
8.2.1 Infrared sensors.........................................................................................46
8.2.2 Anti sabotage button..................................................................................46
8.2.3 LED On/Off................................................................................................46
8.2.4 Group settings (jumpers) ...........................................................................47
8.3 Rear motion detector .......................................................................................48
8.3.1 Test mode .................................................................................................48
8.3.2 Activated ...................................................................................................48
8.3.3 Pair the motion detector.............................................................................48
8.4 Installation tips.................................................................................................48
8.5 Test the motion detector ..................................................................................49
9.0 Install the Window/Door sensor ...........................................................................50
9.1 Front window/door sensor................................................................................50
9.2 Inside the window/door sensor ........................................................................51

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9.2.1 Anti sabotage button..................................................................................51
9.2.2 Group settings (jumpers) ...........................................................................51
9.3 Installation tips.................................................................................................52
9.3.1 Register the window/door sensor...............................................................53
10.0 Technical specifications.....................................................................................54
10.1 Alarm system.................................................................................................54
10.2 Motion detector..............................................................................................54
10.3 Window/door contact .....................................................................................54
11.0 Frequently Asked Questions and other related information ................................55
12.0 Service and support...........................................................................................55
13.0 Warning and points of attention .........................................................................56
14.0 Warranty conditions...........................................................................................57
1.0 Introduction
Congratulations with the purchase of this high-quality Eminent product! This product
has undergone extensive testing by Eminent’s technical experts. Should you
experience any problems with this product, you are covered by a five-year Eminent
warranty. Please keep this manual and the receipt in a safe place.
Register your product now on www.eminent-online.com and receive product updates!
1.1 Packing contents
The following parts need to be present in the packing:
1 x Alarm system with built-in mobile module, siren and 2 back-up batteries.
1 x wireless door/window contact. (EM8660)
1 x wireless PIR motion detector. (EM8650)
2 x RFID tags. (EM8620)
2 x multifunctional remote controls. (EM8621)
1 x Power adapter for the central unit.
2 x window alarm stickers
All required batteries.
English manual.
Notice: The alarm system can only be used and configured by SMS text messages,
even if used with Android or Apple App ! For the use of SMS text messages you
will be charged by your telecom provider. Inform with your telecom provider the
estimated cost rates for sending SMS text messages.

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2.0 Explanation of the control panel
2.1 Front
Mobile Indicator
Searching mobile network; blinks every second
Active mobile network; blinks every 2 seconds
Touch
Control panel
Status indicator
RFID reader
Play voice memo
Call
Arm
Disarm
In-Home mode
Record voice memo / Paring

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2.2 Rear
Remove the back panel to get access to the back-up batteries.
Microphone
Anti sabotage button
Speaker
Back-up batteries
Siren

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2.3 Rear connections
Remove the back panel to get access to the connections.
Remark: Z1 and Z2 are wired zones. This is a NC (normally closed) contact. The
electrical circuit needs to be closed when idle. When the electrical circuit is interrupted
the alarm will be triggered.
Mobile SIM card holder
Input connection for wired
sensors (24-hour group)
Output for electronic lock
Open output max 100mA
Connection wired sirene
12V <500mA
Power adapter
connection
On/Off switch
Input connection for wired
sensors (normal- group)

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Remark: Install the SIM card before you activate the system. A SIM card is not
enclosed, please contact your telecom provider to provide you with a SIM card.
Remark: connect the power adapter to the top of the power plug of the alarm unit.

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3.0 Preparation
3.1 GSM SIM card
To get the best out of the system, it is crucial to take some precautions before making
use of the alarm system.
The e-Alarm alarm system will sent you a text message or gives you a call when there
is an alarm. In order to do so, the system needs a SIM-card from a mobile phone
provider. Please check below points before buying a SIM-card :
1) Choose a mobile provider which has the best network coverage at the place
where you would like to mount the alarm system.
2) When using a prepaid card, make sure that info messages from the provider will
be send by e-mail instead of text message. You cannot read text messages on the
alarm system. Please choose a provider with a web portal to upgrade your credit.
3) The voicemail function should be switched off. Insert the SIM card into a cell
phone and refer to the information of your provider to turn the voicemail off.
4) Remove the PIN code of the SIM card. Follow the steps below to turn off the PIN
code of the SIM card.
a) Apple (iOS) Go to Settings => Phone => SIM PIN. Turn off SIM PIN here
b) Android, go to Applications => Settings => more => Security =>
Set up SIM card lock. Switch off SIM card lock here.
Please check www.eminent-online.com for more information and instruction movies
3.2 Download APP
The e-Alarm system can be set and operated with an APP, but it can also be fully
used with SMS commands.
The APP is only available for Android and Apple (iOS) phones.
Search for the "Eminent e-Alarm" APP in the Google Play store or the Apple Store.
See chapter "Apple and Android APP" for more information on the operation of the
APP

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3.3 Plan for sensor placement
Before starting to install the alarm system it is important to make a plan. Determine the
locations you want to secure and what type of sensor is needed. Also you need to
determine what group type or configuration the sensor needs to be installed in. Every
type of sensor needs to be placed in a group; Home-group, normal group, single
group or 24-hours group.
Illustration below is an example of a plan that determines what sensor should be
placed for the preferred security.
A. Alarm system
B. Remote control
C. Siren
1. Front door : Window/door contact
2. Living room : Motion detector PIR
3. Window - Living room : Window/door contact
4. Window - Living room : Window/door contact
5. Door-terrace : Window/door contact
6. Window –Bedroom : window/door contact
7. Bedroom : Motion detector PIR
8. Kitchen : Gas detector

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3.4 Configure the sensors in a group
Every sensor can be configured to be added to a single group by setting the jumper
settings; home-group, normal group, single group or 24-hours group.
Bellow you will see an overview of the meaning and how to configure the jumper
settings for that type of group.
Remark : Determine before pairing with the alarm system in which group the sensor
will be operational. Once the sensor is successfully paired with the system, the group
cannot be changed after pairing!
Remark: If the group of a sensor needs to be changed all sensors need to be paired
with the alarm system once again. It is not possible to remove one single sensor from
a group ! (See chapter “Delete all wireless sensors by text message”)
Remark : It’s recommended to install detectors that needs to be operational 24-hours,
for example smoke detectors, in the 24-hours-group.
The default jumper settings for a window/door contact are D0, D1 and D2 (Normal-
group), for the motion detector the default settings are D1 and D2 (Home-group).This
means that the window/door contact will be enabled when the alarm system is in full
security mode or in-home security. The motion detector will only be enabled when the
alarm system is in full security mode. You can enable the full or in-home security by
using the Control panel, remote control, the Eminent e-Alarm APP or your mobile
phone.
24-hours-group
Home-group
Normal-group
Single-group

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When the jumper settings are set to D1 and D2 the sensor is configured in the Home-
group. In full security mode the sensor will be enabled. If In-home security is activated
this sensor will be disabled.
It’s possible to configure a delay for a sensor. It applies only to be an entry delay time.
This is set by the jumper setting D1 and D3. This is the Single Group.
Remark : Sensors configured in the single group will be enabled in both security
modes (Full, In-home) after a specified time.
Sensors with a jumper setting of D0, D1 and D3 are configured as 24hours-group.
These sensors are always enabled regardless the status of the security system.
3.5 Registered sensors
The motion detector and window/door sensor included with the alarm system are
already paired to the system. The motion detector is set by default as Home-group
and the window/door contact is configured as Normal-group.
The window/door contact is paired with Zone 1. The motion detector is paired with
Zone 2.
The supplied remote controls and RFID tags are already paired to the system.

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3.6 Install the control panel
The control panel can be installed on the wall or can be placed on the table.
To install the control panel on the wall you will need to install the wall-mount to the
wall. To install the wall-mount use the supplied screws and plugs. After installing the
wall mount you can install the control panel to the wall-mount by inserting the pins on
the wall mount in the installation holes on the back of the control panel and slide the
device downwards. The wall-mount will secure the anti-sabotage button.
To install the control panel on the table, install the table mount to the installation holes
on the back of the control panel. Make sure the anti-sabotage button is pressed before
installing the mount.

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4.0 Operating the Alarm System
4.1 Arm the system (all sensors)
Press . It is not necessary to enter the admin code when arming the alarm system.
4.2 Partially arm the system (In-home security)
Press . All sensors in the “Normal-group” are enabled, sensors in the “Home-
group” are disabled.
4.3 Disarm the system using the control panel
Enter your 4 digit password (default: 1234) and press . You will hear a beep to
notify you the system is disarmed. When you hear 3 beeps the password is not
correctly entered.
4.4 Disarm using RFID-tag
Hold the RFID-tag close to the RFID-reader (circle left of the number pad). You will
hear a beep to notify you the system is disarmed. Notice: This feature will only
work when the device is powered by the power adapter and is disabled when
working on backup batteries.
Remark : RFID-tags can only be used to disarm the system not to arm the system.
Remark : When the device is not powered by the power supply you cannot disarm the
system using the RFID-tag.
4.5 Record and playback a personal message
Press to start recording a personal message of max. 10 seconds. When you are
ready press to stop recording. You can playback the message by pressing the
circle.

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4.6 RFID-tag
With the RFID tag you can disarm the system. You can also assign a name to the
RFID-tag so you will receive a text message with the name of the person that disarmed
the alarm.
Remark: To activate this function you need to store a text message number and
activate the RFID-tag text message function.
Remark : Users can only receive a notification if a mobile-number is stored and the
RFID-tags have a name stored. See chapter “Configure RFID-tag message number”
and “Change RFID-tag identity”.
4.7 Speed-dial
When you press in stand-by mode the system will call a pre-set emergency
number. Press to terminate the call.
4.8 Dial
From stand-by mode you can enter a phone number and call directly to that phone
number by pressing . The system will start dialling the phone number and you are
now able to communicate by the built-in microphone. Press to terminate the call.
Mother
Administrator
Nancy is home

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4.9 Output for electronic lock
Once the alarm is disarmed, an electronic door-lock can be opened.
Check the website www.eminent-online.com for more information.
4.10 Change language
Send a text message with the text 0001 to the alarm system.
The language will be set to English.
Send a text message with the text 0031 to the alarm system.
The language will be set to Dutch.
0001
0
Set English successfully
0031
0
Nederlands instellen geslaagd

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Send a text message with the text 0033 to the alarm system.
The language will be set to French.
Remark : Only English, Dutch and French languages are available.
The language can also be modified by using the Eminent e-Alarm APP. This App is
explained in chapter 5.
With the Eminent e-Alarm APP :
Remark : Spanish and Italian are not available.
0033
0
Réglage de la langue "français" avec
succès.

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4.11 Text message commands
All settings of the system can be controlled and configured by sending text
messages to the system. Before you power up the alarm system install a mobile SIM
card first. Notice: make sure the PIN and voicemail of the SIM card are both
disabled. You can disable this by using the SIM card in a regular mobile phone. In
case of a Prepaid card make sure you have enough credit on the SIM card. Install
the SIM card in the alarm system. Now you can power up the alarm system wait a
few seconds for the system connect to the mobile network. You can view all the
menu settings of the alarm system by sending a text message to the alarm system.
The first part of the menu will be send to you by a text message if u send a text
message with the text ?to the SIM card of the alarm system. The second part is
send by sending ?? and part 3 by sending ???.
You will receive the following text message :
You will receive the following text message:
?
‘0’ Disarm
‘1’ Arm
‘2' Home mode
‘3’ Two-way talk
‘4’ Call-back voice memo
‘00’ Settings inquiry
‘??’ Store phone and SMS No.
??
'5’ Store alarm phone No.
'6’ Store alarm SMS No.
'7' Store SMS No. For RFID tags
'8’ Store speed dial phone No.
'???' System setup

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You will receive the following text message:
4.12 Disarm the alarm system
In the first part of the menu (?) you see the command that’s needed to disarm the
system (0). You only need to send a text message to the SIM card of the alarm
system with the text 0. You will receive a text message to confirm the system is
disarmed (System disarmed).
???
'91-99' Zone name
'10' RFID tags SMS notice
'11' Entry and exit delay time
'12' Siren volume and ringing time
'13' Disarm password
'14' Single zone delay time
0
System disarmed.

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4.13 Arm the alarm system
In the first part of the menu (?) you see the command that’s needed to arm the
system (1). You only need to send a text message to the SIM card of the alarm
system with the text 1. You will receive a text message to confirm the system is
armed (System armed).
4.14 Partially arm the alarm system (Home mode)
In the first part of the menu (?) you see the command that’s needed to partially arm
the system (2). You only need to send a text message to the SIM card of the alarm
system with the text 2. You will receive a text message to confirm the system is
partially armed (System in home mode).
1
System armed.
2
System in home mode.