Eminent EM8615 User manual

EM8615
Basic Wireless WiFi/GSM Alarm System
Starter Kit

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EM8615 - Basic Wireless WiFi/GSM Alarm
System Starter Kit
Table of contents
1.0 Introduction ...........................................................................................................4
1.1 Packing contents...............................................................................................4
2.0 Explanation of the Alarm system ...........................................................................5
2.1 Front..................................................................................................................5
2.2 Rear..................................................................................................................6
3.0 Preparation............................................................................................................7
3.1 GSM SIM card...................................................................................................7
3.2 Download APP..................................................................................................7
3.3 Plan for sensor placement.................................................................................8
3.4 Sensor groups...................................................................................................9
3.4.1 Explanation of the groups........................................................................... 9
3.4.2 Configure the sensors in a group................................................................ 9
3.5 Registered sensors..........................................................................................10
3.6 Register accessories/sensors..........................................................................11
3.7 Register wireless siren.....................................................................................11
4.0 How does the Alarm system communicate ..........................................................11
4.1 How does the communication work .................................................................11
4.1.1 Communication via the Wi-Fi module.........................................................11
4.1.2 Communication via the mobile module ......................................................12
4.1.3 Back-up system.........................................................................................12
4.2 Installing a SIM card and power up the alarm system......................................13
5.0 Apple and Android APP.......................................................................................13
5.1 Create and add the main account....................................................................14
5.2 Connect the device to your Wi-Fi network........................................................15
5.3 Delete a device from your account...................................................................17
5.4 Add/remove an account...................................................................................17
6.0 Configure the alarm system.................................................................................21
6.1 Configure alarm numbers ................................................................................21
6.2 Change language............................................................................................22
6.3 Alarm notifications...........................................................................................23
6.4 Arm or disarm the alarm system......................................................................23
6.4.1 By using the APP.......................................................................................24
6.4.2 By text message........................................................................................24
6.4.3 By calling the alarm system.......................................................................25
6.5 Request the status or settings of the Alarm system. ........................................26
6.6 Change Sensor (zone) name...........................................................................27
6.7 Low battery warning of a sensor by text message............................................27
6.8 Sabotage warning of a sensor by text message...............................................27
6.9 Configure the delay time..................................................................................28
6.10 Adjust siren volume and time of alarm ...........................................................29

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6.11 Set ringing time for taking the call (only by text message)..............................29
6.12 Call repetition (only by text message)............................................................30
6.13 Disarm Password ..........................................................................................30
6.14 Removing the registered Accessories............................................................30
6.15 Restore factory defaults.................................................................................30
6.16 Reset Wi-Fi network settings .........................................................................31
7.0 Remote control....................................................................................................31
7.1 Front of remote control ....................................................................................31
7.2 Register a new remote control.........................................................................31
7.3 Arm the alarm..................................................................................................32
7.4 Disarm the alarm.............................................................................................32
7.5 In-home mode.................................................................................................32
7.6 Silent mode .....................................................................................................33
7.7 Panic button ....................................................................................................33
7.8 Replace the battery .........................................................................................33
8.0 Install motion detector..........................................................................................34
8.1 Pair the motion detector...................................................................................34
8.2 Test button......................................................................................................34
8.3 Power saving mode.........................................................................................34
8.4 Front of motion detector...................................................................................35
8.5 Inside the motion detector................................................................................35
8.5.1 Infrared sensors.........................................................................................36
8.5.2 Anti sabotage button..................................................................................36
8.5.3 LED On/Off................................................................................................36
8.5.4 Group settings (jumpers) ...........................................................................36
8.6 Installation tips.................................................................................................37
8.7 Test the motion detector..................................................................................39
9.0 Install the Window/Door sensor ...........................................................................39
9.1 Register the window/door sensor.....................................................................39
9.2 Front window/door sensor................................................................................40
9.3 Inside the window/door sensor ........................................................................41
9.3.1 Anti sabotage button..................................................................................41
9.3.2 Group settings (jumpers) ...........................................................................41
9.4 Installation tips.................................................................................................42
10.0 Technical specifications.....................................................................................43
10.1 Alarm system.................................................................................................43
10.2 Remote control..............................................................................................43
10.3 Motion detector..............................................................................................43
10.4 Window/door contact.....................................................................................44
11.0 Frequently Asked Questions and other related information................................44
12.0 Service and support...........................................................................................44
13.0 Warning and points of attention .........................................................................44
14.0 Warranty conditions...........................................................................................46

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1.0 Introduction
Congratulations with the purchase of this high-quality Eminent product! This product
has undergone extensive testing by Eminent’s technical experts. Should you
experience any problems with this product, you are covered by a five-year Eminent
warranty. Please keep this manual and the receipt in a safe place.
Register your product now on www.eminent-online.com and receive product updates!
1.1 Packing contents
The following parts need to be present in the packing:
1 x Alarm system with built-in Wi-Fi &mobile module, siren and 1 back-up battery.
(EM8615)
1 x wireless door/window contact. (EM8660)
1 x wireless PIR motion detector.(EM8650)
2 x multifunctional remote controls. (EM8621)
1 x power adapter for the Alarm system.
2 x window alarm stickers
All required batteries.
QIG.
Notice: The alarm system can be used and configured by Wi-Fi and/or SMS text
messages. For the use of SMS text messages you will be charged by your telecom
provider. Inform with your telecom provider the estimated cost rates for sending SMS
text messages.

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2.0 Explanation of the Alarm system
2.1 Front
1. Status / GSM Signal indicator
2. Power / Wi-Fi Signal indicator
3. SOS button
4. Microphone (monitoring )
5.Stand

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1. Status / GSM signal indicator
OFF: System is disarmed
Blue (continuous): System is armed
Blue (blinking): the alarm has been triggered
White (fast blinking): searching GSM network
White (slow blinking): GSM signal is OK
2. Wi-Fi Signal Indicator
Green: Not connected to Wi-Fi
Blue: Connected to Wi-Fi
2.2 Rear
1. SIM Card slot
2. Pairing button
3. Power On/Off
4. Power adapter interface
5. USB connector (For service purposes only)
1
2

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3.0 Preparation
3.1 GSM SIM card
To get the best out of the system, it is crucial to take some precautions before making
use of the alarm system.
The EM8615Wi-Fi/GSM alarm system will send you a Push notification via the internet
and/or notifies you by using the mobile module and will send you a text message or
gives you a call when there is an alarm triggered. In order to do so, the system needs
a SIM card from a mobile phone provider. Please check below points before buying a
SIM card:
1) Choose a mobile provider which has the best network coverage at the place
where you would like to mount the alarm system.
2) When using a prepaid card, make sure that info messages from the provider will
be send by e-mail instead of text message. You cannot read text messages on the
alarm system. Please choose a provider with a web portal to upgrade your credit.
3) The voicemail function should be switched off. Insert the SIM card into a cell
phone and refer to the information of your provider to turn the voicemail off.
4) Remove the PIN code of the SIM card. Follow the steps below to turn off the PIN
code of the SIM card.
a) Apple (iOS) Go to SettingsPhoneSIM PIN. Turn off SIM PIN here
b) Android, go to ApplicationsSettingsMoreSecurity
Set up SIM card lock. Switch off SIM card lock here.
Please check www.eminent-online.com for more information and instruction movies
3.2 Download APP
The EM8615 system can be set and operated with an APP using Wi-Fi or by mobile
network, but it can also be fully used with text messages.
The APP is only available for Android and Apple (iOS) devices.
Search for the "EM8615" APP in the Google Play store or the Apple Store.
See chapter "Apple and Android APP" for more information on the operation of the
APP

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3.3 Plan for sensor placement
Before starting to install the alarm system it is important to make a plan. Determine the
locations you want to secure and what type of sensor is needed. Also you need to
determine what group type or configuration the sensor needs to be installed in. Every
type of sensor needs to be placed in a group; Home-group, normal group, single
group or 24-hours group (more information about the groups will be explained in the
chapter “Explanation of the groups”).
Illustration below is an example of a plan that determines what sensor should be
placed for the preferred security.
A. Alarm system
B. Remote control
C. Siren
1. Front door : Window/door contact
2. Living room : Motion detector PIR
3. Window - Living room : Window/door contact
4. Window - Living room : Window/door contact
5. Door-terrace : Window/door contact
6. Window –Bedroom : window/door contact
7. Bedroom : Motion detector PIR
8. Kitchen : Smoke detector
Check www.eminent-online.com for an overview of all available sensors and
accessories.

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3.4 Sensor groups
Every sensor can be configured to be added to a dedicated group: normal group,
home-group, single group or 24-hours group.
Remark: Determine before pairing with the alarm system in which group the sensor
will be operational. Once the sensor is successfully paired with the system, the group
cannot be changed after pairing!
Remark: If the group of a sensor needs to be changed all sensors need to be paired
with the alarm system once again. It is not possible to remove one single sensor from
a group! (See chapter “Removing the registered Accessories”)
3.4.1 Explanation of the groups
Normal-group: These sensors will be enabled when the alarm system is in full
security mode or in-home security.
Home-group: These sensors will be enabled when the alarm system is in full
security mode and will be disabled in-home security mode.
Single-group: These sensors will be enabled when the alarm is in full security
mode or in-home security but with an addition of providing an entry delay before
the alarm is triggered to provide time to disable the alarm (for example the front
door).
24-hours-group: These sensors are always enabled regardless the status of the
security system (for example a smoke detector).
3.4.2 Configure the sensors in a group
Every sensor can be configured to be added to a dedicated group by setting the
jumper settings; normal group, home-group, single group or 24-hours group.
Bellow you will see an overview of how to configure the jumper settings for that type of
group.
Remark: It’s recommended to install detectors that need to be operational 24-hours,
for example smoke detectors, in the 24-hours-group.
Home-group
Normal-group
24-hours-group
Single-group

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The default jumper settings for a window/door contact are D0, D1 and D2 (Normal-
group), for the motion detector the default settings are D1 and D2 (Home-group).This
means that the window/door contact will be enabled when the alarm system is in full
security mode or in-home security. The motion detector will only be enabled when the
alarm system is in full security mode. You can enable the full or in-home security by
using the remote control, the “EM8615” APP or by using text messages on your mobile
phone.
When the jumper settings are set to D1 and D2 the sensor is configured in the Home-
group. In full security mode the sensor will be enabled. If In-home security is activated
this sensor will be disabled.
When the jumper settings are set to D1 and D3 the sensor is configured in the Single
group. The Single group has the same functionality as the normal group with an
addition of adding an entry delay time for these sensors.
Remark : Sensors configured in the single group will be enabled in both security
modes (Full, In-home) after a specified time.
When the jumper settings are set to D0, D1 and D3 these sensors are configured as
24-hoursgroup. These sensors are always enabled regardless the status of the
security system.
3.5 Registered sensors
The motion detector and window/door sensor included with the alarm system are
already paired to the system. The motion detector is set by default as Home-group
and the window/door contact is configured as Normal-group.
The window/door contact is paired with Zone 1. The motion detector is paired with
Zone 2.
The supplied remote controls are already paired to the system.
For more information about zones please see chapter “Change Sensor (zone) name”

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3.6 Register accessories/sensors
1. Push the button on the back of the alarm system.
2. Now add the accessory/sensor by triggering the accessory/sensor (For example
push a button on the remote or remove the magnet from the door/window sensor).
3. If you hear a beep the sensor is registered to the system. If you hear 2 beeps this
indicates this sensor is already registered (repeat these steps for every
accessory/sensor you wish to pair with the alarm system).
The first accessory registered is assigned to zone 1, the second accessory registered
is assigned to zone 2, etc. Zones 1 to 9 can be renamed. Zones 10 to 100 cannot be
renamed.
3.7 Register wireless siren
The wireless siren is an extra accessory. To register the siren to the system press
shortly the connect button of the siren. The LED will turn on. Press the “ ” of the
Remote control. You will hear a beep to notify you the registration is successful.
Remark: To be able to pair the siren with the alarm system please check that the
delay time of the alarm system is set to 0 sec. during the pairing process. After pairing
you can set the delay time back to the required time.
4.0 How does the Alarm system communicate
The Alarm system can communicate in 3 different ways with your phone.
Using your Wi-Fi internet connection.
Send and receive text messages using the mobile network (SIM card
required).
Call your phone (SIM card required).
4.1 How does the communication work
The Alarm system is equipped with a Wi-Fi module and a mobile module.
4.1.1 Communication via the Wi-Fi module
After successfully connecting the alarm system to your Wi-Fi internet connection, the
alarm system can communicate and be configured from your phones APP using an
Internet connection (even outside your Wi-Fi network).
The Alarm system will send a push notification to your phone if an event occurred on
the alarm system.

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4.1.2 Communication via the mobile module
After installing a GSM SIM card the alarm system can communicate and be configured
using text messages or using the APPs text message function.
The alarm system will send a text message and/or call your phone if an alarm event
occurs on the alarm system.
4.1.3 Back-up system
Thanks to the dual communication system the alarm system will be able to
communicate with your phone even if one of the communications is not available.
The alarm system will firstly send a Push notification to all registered accounts using
the Wi-Fi internet connection. If the alarm system is not disarmed the alarm system
will send a text message to all the registered phone numbers. When this is fulfilled the
alarm system will start calling the programmed phone numbers one by one. The alarm
system will first call phone number 1 until the connection is disrupted and will
immediately start calling the next phone number until the alarm system is disarmed. If
one of the phone number has the voicemail enabled the system will continue to call
the next phone number.
Push notification 1 SMS 1
Push notification 2 SMS 2
Push notification 3 SMS 3 TEL 1 TEL 2 TEL 3 TEL 4TEL 5
Push notification 4 SMS 4
Push notification 5 SMS 5
If one of the communications is no longer available the alarm system will use the other
type of communication. For example the Internet or Wi-Fi connection is lost the alarm
system will use the mobile module to communicate.

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4.2 Installing a SIM card and power up the alarm system
If you are planning to use the mobile module of the Alarm system (even as fallback)
you will need to install the SIM card first before you power up the alarm system.
Notice: make sure the PIN and voicemail of the SIM card are both disabled. You can
disable this by using the SIM card in a regular mobile phone. In case of a prepaid card
make sure you have enough credit on the SIM card. Install the SIM card in the alarm
system.
Connect the supplied power supply to the alarm system, now connect the power
supply to your mains. Turn on the alarm system by pressing the power button on the
back of the alarm system.
5.0 Apple and Android APP
The EM8615 system can be controlled and configured by using the “EM8615” APP.
Search for the EM8615 APP in the Apple App-store or in the Google Play Store.
Download and install the APP on your phone/tablet.
Notice: The alarm system can be used and configured by text messages, even if
used with Android or Apple App! For the use of text messages you will be charged
by your telecom provider. Inform with your telecom provider the estimated cost rates
for sending text messages.

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5.1 Create and add the main account
1. Start the APP on your phone and select ‘Register’
2. Create an account for your Alarm system(s)
3. If all required fields are entered please select the (upper right corner) to create
the account.
4. Login to your account by entering the credentials you entered in step 2.

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5. Press “Login”
5.2 Connect the device to your Wi-Fi network
1. Before you can setup the Wi-Fi connection of the alarm system please make sure
you are logged in in the APP.
2. Go to your Smartphones WiFi settings without closing the APP.
3. Connect the Smartphone to the alarm systems own Wi-Fi network (SSID:
EM8615).
4. Go back to the APP.
5. Wait for the notification “WiFi now in use” (approx. 3 min.)
6. Now from the APP account select “Add device”
7. If your Smartphone is connected to the Wi-Fi network of the alarm system the
APP should be able to detect your Product ID if this is not the case please press
“Get Alarm ID” to try again to request the Product ID. If for some reason the
Product ID is still not available please reset the alarm systems Wi-Fi module (for
more information see chapter “Reset WiFi network settings”).
8. Select the Wi-Fi connection you wish to connect the alarm system to from the list
of available Wi-Fi networks.

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9. If the Wi-Fi connection is encrypted (preferably) please enter the password of the
corresponding Wi-Fi network.
10. Press “Connect”.
11. Enter a name for the alarm system (example: EM8615)
12. Enter the mobile number of the SIM card installed in the alarm system in the
“Please enter SIM card number” field. Start with the country code (example UK
0044). Without the country code the alarm system cannot be controlled or
configured from outside your country.
13. Press (upper right corner) to save the settings.
14. After you have added the device the device will appear in the start screen of the
APP.
15. Select the device to continue.
16. After you have selected the device you will see the control panel of the alarm
system. With the control panel you can control/configure the alarm system. To
enter the settings menu you need to swipe the screen to the left.

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5.3 Delete a device from your account
To delete a device from your account.
Select the device from the device list. Swipe the device to the left side of the screen.
On the right side of the device a “Delete” button will appear. Press the “Delete” button
the device will be deleted.
5.4 Add/remove an account.
The alarm system can be fully configured by an additional user account.
With this feature you can give another user full access to your alarm system for
example a family member.
If you wish to add extra users to the alarm system (maximum 5 users including main
account) you need to register additional accounts using the APP.
1. Start the APP on your phone and select ‘Register’
2. Create an additional account for your Alarm system

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3. If all required fields are entered please select the (upper right corner) to create
the account.
Now the user account is created we will need to add this user to the alarm system.
4. Start the APP on your phone/tablet and login with the credentials of the main user
created in chapter “Create and add the main account”
5. Press and hold the Alarm system you would like to add the user account to.

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6. The configuration page is opened
7. Select the option “User account”
8. Select the option “Add a user account”
9. In the pop-up screen enter the account name of the “User” you wish to add to the
alarm system.

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10. Press “Confirm”
11. The user will be listed in the user list.
12. You can remove the user from the user list by pressing the icon behind the
account name (only the main user is able to add and delete other accounts).