Eminent EM8710 User manual

EM8710
GSM Alarm System Starter Kit

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EM8710 - GSM Alarm System Starter Kit
Table of contents
1.0 Introduction ...........................................................................................................3
1.1 Packing contents...............................................................................................4
2.0 Explanation of the Alarm system ...........................................................................5
2.1 Front..................................................................................................................5
2.2 Rear..................................................................................................................7
3.0 Preparation............................................................................................................8
3.1 GSM SIM card...................................................................................................8
3.2 Download APP ..................................................................................................9
3.3 Setting up the host phone number.....................................................................9
3.4 Mounting the Alarm Panel................................................................................10
3.5 Explanation of the groups................................................................................11
3.6 Plan for sensor placement...............................................................................12
3.7 Registered sensors..........................................................................................12
4.0 Adding accessories/sensors................................................................................13
4.1 Adding motion, door/window sensor. ...............................................................13
4.2 Adding a remote control and RFID tags...........................................................13
4.3 Add an indoor wireless siren............................................................................14
5.0 Deleting accessories/sensors ..............................................................................15
5.1 Deleting all sensors .........................................................................................15
5.2 Delete a sensor from zone 1-9.........................................................................15
5.3 Deleting all sensors after zone 9......................................................................15
5.4 Deleting all remotes.........................................................................................15
5.5 Delete a remote from 1-9.................................................................................15
5.6 Deleting all remotes after 9..............................................................................15
5.7 Deleting all RFID tags......................................................................................16
5.8 Delete a RFID tag from 1-9..............................................................................16
5.9 Deleting all RFID tags after 9...........................................................................16
6.0 How does the Alarm system communicate ..........................................................16
6.1 Alarm notifications...........................................................................................16
7.0 Apple and Android APP.......................................................................................17
7.1 Setting up the GSM Host number (Full control)................................................17
7.2 Create and add an account..............................................................................18
7.3 Modify or delete a device in your account........................................................18
7.3.1 iOS............................................................................................................18
7.3.2 Android......................................................................................................18
8.0 Configure the alarm system.................................................................................18
8.1 Configure phone numbers ...............................................................................18
8.2 Change language............................................................................................20
8.3 Arm or disarm the alarm system......................................................................21
8.3.1 By using the Alarm panel...........................................................................21
8.3.2 By using the APP.......................................................................................21

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8.3.3 By text message........................................................................................21
8.3.4 By voice call alert.......................................................................................22
8.4 Change Sensor (zone) name...........................................................................23
8.5 Low battery warning of a sensor by text message............................................24
8.6 Sabotage warning of a sensor by text message...............................................24
8.7 Configure the delay time..................................................................................24
8.8 Adjust siren volume and time of alarm.............................................................25
8.9 Change PIN.....................................................................................................25
8.10 Restore factory defaults.................................................................................25
9.0 Remote control....................................................................................................26
9.1 Register a new remote control ....................................................................26
9.2 Arm the alarm..................................................................................................26
9.3 Disarm the alarm.............................................................................................27
9.4 In-home mode.................................................................................................27
9.5 Panic button ....................................................................................................27
9.6 Replace the battery .........................................................................................28
10.0 Install motion detector........................................................................................28
10.1 Pair the motion detector.................................................................................28
10.2 Power saving mode.......................................................................................29
10.3 Installation tips...............................................................................................29
11.0 Install the Window/Door sensor .........................................................................30
11.1 Pair the Window/Door sensor ........................................................................30
11.2 Installation tips...............................................................................................31
12.0 Technical specifications.....................................................................................32
12.1 Alarm system.................................................................................................32
12.2 Remote control..............................................................................................32
12.3 Motion detector..............................................................................................32
12.4 Window/door contact.....................................................................................33
13.0 Command overview...........................................................................................33
13.1 Touch panel commands ................................................................................33
13.2 SMS commands............................................................................................35
13.3 SMS Alerts notification overview....................................................................37
14.0 Frequently Asked Questions and other related information................................38
15.0 Service and support...........................................................................................38
16.0 Warning and points of attention .........................................................................38
17.0 Warranty conditions...........................................................................................40
1.0 Introduction
Congratulations with the purchase of this high-quality Eminent product! This product
has undergone extensive testing by Eminent’s technical experts. Should you
experience any problems with this product, you are covered by a five-year Eminent
warranty. Please keep this manual and the receipt in a safe place.
Register your product now on www.eminent-online.com and receive product updates!

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1.1 Packing contents
The following parts need to be present in the packing:
•1 x Alarm system with built-in mobile module, siren and 1 back-up battery
(EM8710)
•1 x wireless door/window contact. (EM8760)
•1 x wireless PIR motion detector. (EM8750)
•1 x multifunctional remote controls. (EM8721)
•2 x RFID tag. (EM8720)
•1 x power adapter for the Alarm system.
•1 x window alarm sticker
•All required batteries.
•QIG.
Notice: The alarm system can be used and configured by SMS text messages. For the
use of SMS text messages, you will be charged by your telecom provider. Inform with
your telecom provider the estimated cost rates for sending SMS text messages.

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2.0 Explanation of the Alarm system
2.1 Front
A. Touch control panel
B. Microphone
C. Siren
D. RFID sensor area
E. GSM Signal indicator

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Definition of LEDs
LED
Indication
GSM Status LED
Flashing once every second: Registering with host device
Flashing once every three seconds: Successful registration with
GSM base station
Off: No AC power, alarm panel running on battery
Recorded message
LED & Key
Flashing: Recording / Listen-In in progress
On: Message playback in progress
Fully security mode
LED & Key
On: Fully security mode
Flashing: Fully security mode + exit delay
In-Home mode LED
& Key
On: In-Home Mode
Flashing: Home Mode Exit Delay
Disarm mode LED &
Key
On: Disarm Mode
Flashing: Waiting for device binding / Test Mode
ALARM LED
Flashing: Alarm event triggered
TEL LED & Key
On: Using GSM Telephone
Flashing: GSM sending SMS
RFID LED
[LED around siren area]
On: Reading Tag ID
Numbers 1-9
LED & Keys
On: Indicator for sensor zone 1 to 9, or which remote control 1- 9, or
RFID tags 1-4
Number 0
LED & Key
On: Indicator for sensor zone > 9 or RFID tags > 4.

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2.2 Rear
F. Speaker
G. Battery/SIM card cover
H. Wall mounting bracket
I. SIM Card slot
J. Battery connector
K. DC-jack
L. Factory reset
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3.0 Preparation
3.1 GSM SIM card
To get the best out of the system, it is crucial to take some precautions before making
use of the alarm system.
The EM8710 GSM alarm system will notify you by using the mobile module and will
send you a text message or call you when there is an alarm triggered. To do so, the
system needs a SIM card from a mobile phone provider. Please check below points
before buying a SIM card:
1) Choose a mobile provider which has the best network coverage at the place
where you would like to mount the alarm system.
2) When using a prepaid card, make sure that info messages from the provider will
be send by e-mail instead of text message. You cannot read text messages on the
alarm system. Please choose a provider with a web portal to upgrade your credit.
3) The voicemail function should be switched off. Insert the SIM card into a cell
phone and refer to the information of your provider to turn the voicemail off.
4) Remove the PIN code of the SIM card. Follow the steps below to turn off the PIN
code of the SIM card.
a) Apple (iOS) Go to Settings→Phone→SIM PIN. Turn off SIM PIN here
b) Android, go to Applications→Settings→More→Security→
Set up SIM card lock. Switch off SIM card lock here.
5) The SIM card size required is mini SIM. For micro SIM and nano SIM, use a SIM
card adaptor before inserting into the alarm panel.
6) Ensure the SIM card is not expired.
Inserting the SIM card
1. Remove battery cover of the alarm panel.
2. Insert a SIM card into the slot and connect the 9V
power adapter.
3. Wait until the GSM status LED blinks slowly (once
every 3 seconds) implying the SIM card is ready for
use.
Please check www.eminent-online.com for more information and instruction movies

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3.2 Download APP
The EM8710 system can be set and operated with an APP, but it can also be fully
used with text messages.
The APP is only available for Android and Apple (iOS) devices.
Search for the "EM8710" APP in the Google Play store or the Apple Store.
See chapter "Apple and Android APP" for more information on the operation of the
APP
3.3 Setting up the host phone number
First, you need to enter the Host Phone Number so that the GSM notification can
function normally. The host phone number refers to the owner’s phone number that
needs to be entered the alarm panel, so that it will recognize SMS commands sent
from the owner’s phone.
Note: The “Show Caller ID” function on the owner’s mobile phone must be turned on.
The alarm panel can only then determine if this number is authorized to use SMS
commands.
1. Begin configuration by entering the default configuration PIN code ‘1234’
2. On the touch keypad, enter 66 + Key + Owner’s number + key
Note: Do not enter the phone number assigned to the SIM card inside the alarm
panel.
3. You will receive an SMS message saying phone number set successfully.
4. Your alarm panel can now be controlled from the smartphone app.

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3.4 Mounting the Alarm Panel
Selecting a suitable location:
•Mount the alarm panel close to the door which you normally use to enter/exit
your house.
•Note that the Alarm panel requires a power outlet to function properly.
•Ensure the location selected has a good GSM signal. You can do this by
cross checking the signal bar on your phone at that location.
•The panel must not be co-located or operated in conjunction with any other
nearby transmitting devices or antenna.
1. Remove the back panel mounting bracket of the alarm and mount the bracket
on the wall using wall anchors and screws.
2. Once secured, ensure the power connectivity, and install the alarm panel to the
secured mounting bracket.
3. Power on the panel and test to make sure the alarm system has a good signal.