Enel X JuicePump User manual

175 kW DC
RT
www.enelx.com
Phone: [phone]
Operating Manual
TRI125-175-S (USA)

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www.enelx.com
Phone: [phone]
TRI125.INS.034.3 - 30 April 2021
Important safety instructions.....................................................................................................1
Operating instructions................................................................................................................2
Operating instructions: Post-authentication...............................................................................3
Operating instructions: Pre-authentication................................................................................6
Troubleshooting..........................................................................................................................9
Contents

1www.enelx.com
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TRI125.INS.034.1 - 30 April 2021
Important safety instructions
This manual contains information on how
to operate the JuicePump electric vehicle
fast charger model:
TRI125-175-01, 175 kW DC
Identifying symbols
CAUTION
RISK OF ELECTRIC SHOCK
CAUTION
The JuicePump must be
installed and serviced only by qualied
electrical personnel.
CAUTION
In the event of a circuit breaker trip, the
charger must be inspected by a
manufacturer-certied service agent be-
fore the charger is re-energized.
Operating temperature:
-30° to 50°C / -22° to 122°F
Maximum ambient
temperature:
55°C / 131°F
Weather rating:
IP65 Electronics Enclosure
NEMA Type 3R
For assistance with operation of the
charger, contact the charger operator or
Enel X Customer Support.
Note: Images used in this manual are
examples only and may dier slightly
from actual implementation.
SAVE THESE INSTRUCTIONS

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TRI125.INS.034.1 - 30 April 2021
Charging your car with the JuicePump is
safe, secure, and easy to do with
industry-standard plugs and a simple
interface that guides you through the
charging process.
The JuicePump oers two dierent
charging plugs: the CHAdeMO and the
Combined Charging Standard (CCS).
Activation security
The JuicePump is designed to activate
and secure your individual charging
session through card recognition, app, or
SMS.
After activation authorization is
recognized, you have a certain
timeframe to begin your charging
session.
Using the interface panel
The interface panel:
• Has icons and buttons that control the
charging session.
• Shows charging information.
These icons:
• Are highlighted to prompt an action or
selection.
• Display a tick when the expected
action is completed.
At certain times you hear audio feedback
to assure you that certain functions are
successful.
The minutes on the display show how
long your car has been charging.
You have ample time to make your
selections. However, if the charger has
been idle for too long without you making
a selection, it returns to being available
for other users.
At any stage, return the plug to the
JuicePump plug holder to end your
charging session.
Operating instructions

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TRI125.INS.034.1 - 30 April 2021
The interface panel
For the purpose of this manual the
JuicePump interface panel
ACTIVATION icon includes app and SMS.
If these icons are not shown on your
model, they are not available for use.
1. Connect plug to car
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
2. Connected
When the plug is connected to the car,
the plug icon shows a tick.
3. Communication
The charger checks communication with
the vehicle.
Operating instructions:
Post-authentication

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TRI125.INS.034.1 - 30 April 2021
Operating instructions:
Post-authentication
4. Authentication
The charger requests payment authen-
tication. The plug icon is ticked, and the
pay icon is highlighted.
Swipe your bank or RFID card over the
payment terminal. The charger processes
the payment.
Once the payment is successful, the pay
icon shows a tick.
5. Charge session
The charger starts the charge session.
The charge session starts success-
fully. The active session and the ar-
row for the stop button are displayed.

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TRI125.INS.034.1 - 30 April 2021
Operating instructions:
Post-authentication
After 30 seconds of dispensing energy,
the charger locks. The active session, and
the unlock icon are displayed.
Swipe your bank or RFID card over the
payment terminal to unlock the session
and complete payment.
The charge session unlocks. The
active session and the arrow for
the stop button are displayed.
5. Complete charge
The charge session is automatically
terminated when the maximum charge
level of the electric vehicle is reached.
To terminate the session at an earlier
point, use the button that is aligned with
the stop icon.
The return plug icon is highlighted.
6. Return plug to car
The charger detects the plug and the
return plug icon shows a tick.

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TRI125.INS.034.1 - 30 April 2021
Operating Instructions:
Pre authentication
The interface panel
For the purpose of this manual the
JuicePump interface panel
ACTIVATION icon includes app and SMS.
If these icons are not shown on your
model, they are not available for use.
1. Ready to use
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
2. Authentication/payment
Swipe your bank or RFID card over the
payment terminal.
The charger processes the payment.
On successful payment, the pay icon
shows a tick.

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TRI125.INS.034.1 - 30 April 2021
Operating Instructions:
Pre authentication
3. Connect plug to car
The following screen displays when the
unit is available for use, and the plug icon
is highlighted.
4. Connected
When the plug is connected to the car,
the plug icon shows a tick.
3. Communication
The charger checks the communication
with the vehicle.
5. Charge session
The charger starts the charge session.
The charge session starts
successfully. The active session and the
arrow for the stop button are displayed.
After 30 seconds of dispensing energy,
the charger locks. The active session and
the unlock icon are displayed.

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TRI125.INS.034.1 - 30 April 2021
Operating instructions:
Pre-authentication
Swipe your bank or RFID card over the
payment terminal to unlock the session.
The charge session unlocks.
The active session and the arrow
for the stop button are displayed.
5. Complete charge
The charge session is automatically
terminated when the maximum charge
level of the electric vehicle is reached.
To terminate the session at an earlier
point, use the button that is aligned with
the stop icon.
The return plug icon is highlighted.
6. Return plug to car
The charger detects the plug and the
return plug icon shows a tick.

9www.enelx.com
Phone: [phone]
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Troubleshooting
1. Communication failed
Possible communication failure between
charger and vehicle.
This session failed to start.
Return the plug to the charger and try
again.
2. Session time out
Possible reasons:
• Session time out
• Communication interruption
Session time out is triggered if there is no
interaction received for 4 minutes.
Return the plug to the charger and try
again.
3. Invalid card
Possible reasons:
• Invalid bank card or payment provider
• Payment declined
• No price settings in terminal
conguration
• RFID not enabled/network not
accepted
• Dierent card used from the original
card used to authenticate
• Incorrect card scan
Retry the card, or use a dierent card.