Eneo IN Series Installation instructions

Learn more about eneo IN series
on our YouTube channel.
EN
Full Manual
IP Camera
IN-Series

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TABLE OF CONTENT
ABOUT THIS DOCUMENT ................................................................................................................................................................................. 4
SAFETY INSTRUCTIONS ................................................................................................................................................................................... 5
OPEN SOURCE SOFTWARE LICENSE INFORMATION..................................................................................................................................... 7
1  OPERATION................................................................................................................................................................................................... 9
1.1 - Access from a browser............................................................................................................................................................................................................................ 9
1.2 - Live View Page ....................................................................................................................................................................................................................................... 11
1.2.1 - General controls................................................................................................................................................................................................................................................................11
1.2.2 - Control toolbar ..................................................................................................................................................................................................................................................................12
1.3 - Playback.................................................................................................................................................................................................................................................. 13
1.4 - Network Camera Setup........................................................................................................................................................................................................................ 15
1.4.1 - Basic Conguration..........................................................................................................................................................................................................................................................15
1.4.2 - Video & Image....................................................................................................................................................................................................................................................................15
1.4.3 - Audio.....................................................................................................................................................................................................................................................................................25
1.4.4 - Event......................................................................................................................................................................................................................................................................................26
1.4.5 - System...................................................................................................................................................................................................................................................................................42
1.5 - Help.......................................................................................................................................................................................................................................................... 54
2  APPENDIX ................................................................................................................................................................................................... 55
2.1 - Troubleshooting .................................................................................................................................................................................................................................... 55
2.2 - Alarm Connection ................................................................................................................................................................................................................................. 56
2.3 - Preventive Maintenance ...................................................................................................................................................................................................................... 56
2.4 - System Requirement for Web Browser.............................................................................................................................................................................................. 57
2.5 - General Performance Considerations ............................................................................................................................................................................................... 57

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EN

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ABOUT THIS DOCUMENT
In this document you will nd a comprehensive description of a specic series of devices, which we
have prepared with great care and accuracy in order to provide you with a deep insight into the general
functions and features that characterize this series of devices.
However, you should be aware that the detailed characterization presented in this document is based
on the general product line. The individual feature set of specic models or designs within this series
may vary depending on their conguration.
The variations may be reected in an expanded or limited scope of functions and features, thus the
actual specications of individual products may dier in some respects from the designs set forth in this
document.
For this reason, we strongly recommend that you thoroughly consult the specic data sheet for the
product in question. The data sheet contains specic, detailed information tailored to the particular
model. It is the primary reference document that provides the most authentic and accurate information
on the individual functionality and features of each specic product in our device series.
We thank you for your understanding and willingness to invest time in acquiring accurate knowledge
about the specic product you have selected from our device series. Please do not hesitate to contact
us should you have any further questions or require additional information.

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EN
SAFETY INSTRUCTIONS
Mounting & Installation
Security
Power supply & wiring
Read the safety instructions and the operating instructions carefully before installing the product.
Depending on the product type, individual points may be omitted.
• Ensure that the intended mounting location is suitable for the respective product (e.g. in terms of
weight).
• Securely fasten the products to the locations and surfaces recommended by the manufacturer to
ensure stability and safety.
• Ensure that the products are weatherproof when installed outdoors, e.g. protect cameras from
direct sunlight or extreme temperatures.
• Make sure that any ventilation slots are not blocked to ensure sucient air circulation and cooling.
• Make sure that cameras, switches, etc. are installed with sucient safety distance to ammable
materials, power sources, running water, etc.
• Assembly, commissioning and maintenance may only be carried out by authorized specialist
personnel in compliance with the relevant standards and guidelines.
• Use strong passwords for all cameras and devices to prevent unauthorized access.
• Keep device rmware up to date to minimize security vulnerabilities.
• Protect (remote) access to the devices using secure methods such as encrypted connections or VPN.
• To ensure a safe power supply, use only power supplies and cables recommended by the
manufacturer.
• Make sure that the cables are properly routed and protected from tampering and damage (e.g.
kinking) to avoid power failures or short circuits (e.g. due to moisture ingress).
• Make sure that the cables are not routed through doors, windows or other moving parts to avoid
damage and tripping hazards.
• To disconnect the system from the power supply, pull the cable only by the plug and never directly
by the cable.
• When shortening exible connection cables, use wire end ferrules.

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Operation
Warning, Privacy & Legal Notices
Cleaning & Maintenance
• The devices may only be operated within the temperature and humidity ranges specied in the
data sheet.
• Sucient ventilation must be provided to prevent overheating. This applies in particular to devices
such as recorders and switches that can generate heat.
• Ensure that no sight lines are blocked and that accessories do not obscure areas used by other
equipment or people.
• Ensure cameras are oriented to provide a clear view of the desired area without interfering with
people’s privacy.
• Draw the attention of visitors to the fact that they are being recorded by means of clearly visible
notices.
• If necessary, point out rules of conduct.
• Ensure that cameras are oriented in such a way that privacy is not violated, e.g., by recording
neighbours or public areas.
• Comply with local laws and regulations on video surveillance and data protection (GDPR).
• Clean the lenses and housings of the cameras regularly to ensure a clear view.
• Keep the ventilation slots clean and free of dust to ensure ecient cooling.
• Use a mild detergent for cleaning. Harsh cleaning agents such as thinner or benzine may
permanently damage the surface.
• Check the product regularly for damage and signs of wear.
• Only use original spare parts (e.g. connection cable) or accessories from VIDEOR E. Hartig GmbH.
• Any tampering by unauthorized persons will void the warranty.
• Before opening the housing, disconnect the power supply.

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EN
OPEN SOURCE SOFTWARE LICENSE INFORMATION
The software components provided with eneo products may contain copyrighted software that is
licensed under various open source software licenses. For detailed information about the contained
open source software packages, the used package versions, license information and complete license
terms, please refer to…
• the open source information included in your products user interface,
• the product detail pages on the eneo website (www.eneo-security.com),
• the eneo download portal (https://datacloud.videor.com/s/eneodownloadportal). In case that
previous link is broken, the latest link to the eneo download portal can be found on the respective
eneo product page at www.eneo-security.com.
• the download package of your rmware. The complete open source software license information
of your product is included in the corresponding software download package that can be found in
our download portal.
If you are missing any information, please contact [e-mail], we will of course
be happy to provide you with the missing information and will also make the missing information avail-
able to the public.
If you want to get access to the open source components (source codes) used in our products, please
contact [e-mail].

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1  OPERATION
1.1 - Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the network camera in the Location/Address eld of your
browser.
3. You can see a log-in setup page. Set the ID and Password
The network camera can be used with Windows operating system and browsers. The recommended
browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows
To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.
A password can be used if it satises two or more in the following criteria:
1. 1. It contains at least one lowercase English character.
2. 2. It contains at least one uppercase English character.
3. 3. It contains at least one special character. The special characters are: !@#$%^&*()-+ ...
4. 4. It contains at least one digit.
Its length must be at least 10 if it satises only two of the above criteria.
HTTPS(Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the trac between web browsers and
servers. The HTTPS certicate controls the encrypted exchange of information.
NOTE:
NOTE:
NOTE:
4. Enter the ID and password to enter web page
To prevent network eavesdropping when setting the admin password, this can be done via an encrypted
HTTPS connection, which requires an HTTPS certicate (see NOTE below). To set the password via a
standard HTTP connection, enter it directly in the rst dialog shown below. To set the password via an
encrypted HTTPS connection, please see 3. 4. 5. System > Security > HTTP & HTTPS

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5. Three menu pop up appears when user enter ID, Password
6. Click the Setup menu, User can see a setup page.
7. If User forgot Password, click“Forgot Password”button.
Contact Distributor or Seller with MAC address and Valid date. They provide a One-time password. Login with One-time
password, User can change password. Please refer to“System>Security>User
NOTE: