Eneo IN Series Installation instructions

Learn more about eneo IN series
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EN
Full Manual
IP Camera
IN-Series

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TABLE OF CONTENT
ABOUT THIS DOCUMENT ................................................................................................................................................................................. 4
SAFETY INSTRUCTIONS ................................................................................................................................................................................... 5
OPEN SOURCE SOFTWARE LICENSE INFORMATION..................................................................................................................................... 7
1  OPERATION................................................................................................................................................................................................... 9
1.1 - Access from a browser............................................................................................................................................................................................................................ 9
1.2 - Live View Page ....................................................................................................................................................................................................................................... 11
1.2.1 - General controls................................................................................................................................................................................................................................................................11
1.2.2 - Control toolbar ..................................................................................................................................................................................................................................................................12
1.3 - Playback.................................................................................................................................................................................................................................................. 13
1.4 - Network Camera Setup........................................................................................................................................................................................................................ 15
1.4.1 - Basic Conguration..........................................................................................................................................................................................................................................................15
1.4.2 - Video & Image....................................................................................................................................................................................................................................................................15
1.4.3 - Audio.....................................................................................................................................................................................................................................................................................25
1.4.4 - Event......................................................................................................................................................................................................................................................................................26
1.4.5 - System...................................................................................................................................................................................................................................................................................42
1.5 - Help.......................................................................................................................................................................................................................................................... 54
2  APPENDIX ................................................................................................................................................................................................... 55
2.1 - Troubleshooting .................................................................................................................................................................................................................................... 55
2.2 - Alarm Connection ................................................................................................................................................................................................................................. 56
2.3 - Preventive Maintenance ...................................................................................................................................................................................................................... 56
2.4 - System Requirement for Web Browser.............................................................................................................................................................................................. 57
2.5 - General Performance Considerations ............................................................................................................................................................................................... 57

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EN

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ABOUT THIS DOCUMENT
In this document you will nd a comprehensive description of a specic series of devices, which we
have prepared with great care and accuracy in order to provide you with a deep insight into the general
functions and features that characterize this series of devices.
However, you should be aware that the detailed characterization presented in this document is based
on the general product line. The individual feature set of specic models or designs within this series
may vary depending on their conguration.
The variations may be reected in an expanded or limited scope of functions and features, thus the
actual specications of individual products may dier in some respects from the designs set forth in this
document.
For this reason, we strongly recommend that you thoroughly consult the specic data sheet for the
product in question. The data sheet contains specic, detailed information tailored to the particular
model. It is the primary reference document that provides the most authentic and accurate information
on the individual functionality and features of each specic product in our device series.
We thank you for your understanding and willingness to invest time in acquiring accurate knowledge
about the specic product you have selected from our device series. Please do not hesitate to contact
us should you have any further questions or require additional information.

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EN
SAFETY INSTRUCTIONS
Mounting & Installation
Security
Power supply & wiring
Read the safety instructions and the operating instructions carefully before installing the product.
Depending on the product type, individual points may be omitted.
• Ensure that the intended mounting location is suitable for the respective product (e.g. in terms of
weight).
• Securely fasten the products to the locations and surfaces recommended by the manufacturer to
ensure stability and safety.
• Ensure that the products are weatherproof when installed outdoors, e.g. protect cameras from
direct sunlight or extreme temperatures.
• Make sure that any ventilation slots are not blocked to ensure sucient air circulation and cooling.
• Make sure that cameras, switches, etc. are installed with sucient safety distance to ammable
materials, power sources, running water, etc.
• Assembly, commissioning and maintenance may only be carried out by authorized specialist
personnel in compliance with the relevant standards and guidelines.
• Use strong passwords for all cameras and devices to prevent unauthorized access.
• Keep device rmware up to date to minimize security vulnerabilities.
• Protect (remote) access to the devices using secure methods such as encrypted connections or VPN.
• To ensure a safe power supply, use only power supplies and cables recommended by the
manufacturer.
• Make sure that the cables are properly routed and protected from tampering and damage (e.g.
kinking) to avoid power failures or short circuits (e.g. due to moisture ingress).
• Make sure that the cables are not routed through doors, windows or other moving parts to avoid
damage and tripping hazards.
• To disconnect the system from the power supply, pull the cable only by the plug and never directly
by the cable.
• When shortening exible connection cables, use wire end ferrules.

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Operation
Warning, Privacy & Legal Notices
Cleaning & Maintenance
• The devices may only be operated within the temperature and humidity ranges specied in the
data sheet.
• Sucient ventilation must be provided to prevent overheating. This applies in particular to devices
such as recorders and switches that can generate heat.
• Ensure that no sight lines are blocked and that accessories do not obscure areas used by other
equipment or people.
• Ensure cameras are oriented to provide a clear view of the desired area without interfering with
people’s privacy.
• Draw the attention of visitors to the fact that they are being recorded by means of clearly visible
notices.
• If necessary, point out rules of conduct.
• Ensure that cameras are oriented in such a way that privacy is not violated, e.g., by recording
neighbours or public areas.
• Comply with local laws and regulations on video surveillance and data protection (GDPR).
• Clean the lenses and housings of the cameras regularly to ensure a clear view.
• Keep the ventilation slots clean and free of dust to ensure ecient cooling.
• Use a mild detergent for cleaning. Harsh cleaning agents such as thinner or benzine may
permanently damage the surface.
• Check the product regularly for damage and signs of wear.
• Only use original spare parts (e.g. connection cable) or accessories from VIDEOR E. Hartig GmbH.
• Any tampering by unauthorized persons will void the warranty.
• Before opening the housing, disconnect the power supply.

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EN
OPEN SOURCE SOFTWARE LICENSE INFORMATION
The software components provided with eneo products may contain copyrighted software that is
licensed under various open source software licenses. For detailed information about the contained
open source software packages, the used package versions, license information and complete license
terms, please refer to…
• the open source information included in your products user interface,
• the product detail pages on the eneo website (www.eneo-security.com),
• the eneo download portal (https://datacloud.videor.com/s/eneodownloadportal). In case that
previous link is broken, the latest link to the eneo download portal can be found on the respective
eneo product page at www.eneo-security.com.
• the download package of your rmware. The complete open source software license information
of your product is included in the corresponding software download package that can be found in
our download portal.
If you are missing any information, please contact [e-mail], we will of course
be happy to provide you with the missing information and will also make the missing information avail-
able to the public.
If you want to get access to the open source components (source codes) used in our products, please
contact [e-mail].

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1  OPERATION
1.1 - Access from a browser
1. Start a browser (Internet Explorer).
2. Enter the IP address or host name of the network camera in the Location/Address eld of your
browser.
3. You can see a log-in setup page. Set the ID and Password
The network camera can be used with Windows operating system and browsers. The recommended
browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows
To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.
A password can be used if it satises two or more in the following criteria:
1. 1. It contains at least one lowercase English character.
2. 2. It contains at least one uppercase English character.
3. 3. It contains at least one special character. The special characters are: !@#$%^&*()-+ ...
4. 4. It contains at least one digit.
Its length must be at least 10 if it satises only two of the above criteria.
HTTPS(Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the trac between web browsers and
servers. The HTTPS certicate controls the encrypted exchange of information.
NOTE:
NOTE:
NOTE:
4. Enter the ID and password to enter web page
To prevent network eavesdropping when setting the admin password, this can be done via an encrypted
HTTPS connection, which requires an HTTPS certicate (see NOTE below). To set the password via a
standard HTTP connection, enter it directly in the rst dialog shown below. To set the password via an
encrypted HTTPS connection, please see 3. 4. 5. System > Security > HTTP & HTTPS

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5. Three menu pop up appears when user enter ID, Password
6. Click the Setup menu, User can see a setup page.
7. If User forgot Password, click“Forgot Password”button.
Contact Distributor or Seller with MAC address and Valid date. They provide a One-time password. Login with One-time
password, User can change password. Please refer to“System>Security>User
NOTE:

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EN
1.2 - Live View Page
1.2.1 - General controls
The Live View page comes in several screen modes. Users are allowed to select the most suitable one out
of those modes. Adjust the mode in accordance with your PC specications and monitoring purposes.
No. Item Description
1Live View Page Show live view
2 Playback Page View recording data in the micro SD local storage
3 Setup Page Set page all function of camera
4 Help Page Description of each icon
5 Stream
The video drop-down list allows you to select a customized or pre-programmed video stream on the Live View page.
Stream proles are congured under
Setup > Basic Conguration > Video & Image.
For more information, please see Basic Conguration > Video & Image of User Manual.
6 Resolution The resolution drop-down list allows you to select the most suitable one out of video resolutions to be displayed
on Live View page
7 Protocol The protocol drop-down list allows you to select which combination of protocols and methods to use depending
on your viewing requirements, and on the properties of your network.

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1.2.2 - Control toolbar
No. Item Description
1Stop Stops the video stream being played. Pressing the key again toggles the start and stop. The Start button connects
to the network camera or starts playing a video stream.
2 Pause Pauses the video stream being played.
3 Snapshot Takes a snapshot of the current image. The location where the image is saved can be specied.
4 Digital Zoom Activates a zoom-in or zoom-out function for video image on the live screen.
5 Full Screen Causes the video image to ll the entire screen area. No other windows will be visible. Press the Esc button on the
computer keyboard to cancel full screen view.
6 Lens Control
Control Zoom and Focus manually.
Zoom: Click button to zoom out and click button to zoom in. Or drag the bar to adjust the
zoom. The focus is moved slightly after adjusting zoom; adjust the focus again, as necessary.
Focus: Click button to Near focus and click button to Far focus. Or drag the bar to adjust the
focus.
Smart Focus: User can get automated focus here.
Calibrate: Calibrate focus and zoom.
7 Smart Focus Set the focus to the optimum position.
8 Relay Output Manually triggers relay out.
9 Speaker Activates/Deactivates external speaker
10 Mic Activates/Deactivates microphone input.
11 Control bar Use this scale to control the volume of the speakers and microphones.
The live viewer toolbar is available in the web browser page only. It displays the following buttons

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1.3 - Playback
The Playback window contains a list of recordings made to the memory card. It shows each recording’s
start time, length, the event type used to start the recording, calendar and time slice bar indicates if the
recording is existed or not
No. User Group Authority
1 Video Screen You can see the video screen when playing the video clip in the Micro SD memory.
2
Playback Buttons To view a recording data in the SD local storage, select it from the list and click the Playback buttons.
Go to the rst Go to the beginning of the video clip.
Fast backward play Fast play backward of the video clip.
Backward play Play backward of the video clip.
Step backward play Go back one frame of the video clip.
Pause Pause playback of the video clip.
Step forward play Go forward one frame of the video clip.
Forward play Play forward the video clip.
Fast forward play Play fast forward of the video clip.
Go to the last Go to the end of the video clip.
Clip copy Copy the video clip.
Zoom In Zoom in the video clip.
Full Screen Display full screen of the video.
3 Time Chart Display an hour-based search screen for the chosen date. If there is recording data, a blue section will be displayed
on a 24-hour basis. If you select a particular hour in the chart, a yellow square on the hour will be displayed.
4 Speaker Control Bar
Search results from the SD local storage in the network camera connected are displayed monthly. If there is a
recorded data for a particular date, a blue square on the date will be displayed. If you select a particular date in the
calendar, a yellow square on the date will be displayed.

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No. User Group Authority
5 Search Calendar
Search results from the SD local storage in the network camera connected are displayed monthly. If there is a
recorded data for a particular date, a blue square on the date will be displayed. If you select a particular date in the
calendar, a yellow square on the date will be displayed.
6Play Time Displays time of the video playing.
7Event Search
Window
Select a search option in the drop-down list and click GO button. You can also enter the time period for searching.
If you click Start Date or End Date zone, displays Search Calendar.
8Event List Window Event List displays the event(s) that were recorded in the SD local storage. Select a list and click the play button.
The video clip will be played.

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1.4 - Network Camera Setup
1.4.1 - Basic Conguration
1.4.2 - Video & Image
Basic
You can see the device information in this information page.

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No. Item Description
1 Sensor Setting Capture mode
User can select sensor capture mode between 1920x1080(2MP) and NTSC/PAL (Some models are xed to NTSC or PAL).
2 Stream 1 Setting
Codec
The codec supported in Stream 1 is H.264 and H.265. There are 3 pre-programmed stream proles available for quick set-up.
Choose the form of video encoding you wish to use from the drop-down list:
• H.264 High Prole
Primary prole for broadcast and disc storage applications, particularly for high-denition television applications (for example,
this is the prole adopted by the Blu-ray Disc storage format and the DVB HDTV broadcast service).
• H.264/H.265 Main Prole
Primary prole for low-cost applications that require additional error robustness, this prole is used rarely in videoconferencing
and mobile applications; it does add additional error resilience tools to the Constrained Baseline Prole. The importance of this
prole is fading after the Constrained Baseline Prole has been dened.
• H.264 Baseline Prole:
Originally intended as the mainstream consumer prole for broadcast and storage applications, the importance of this prole
faded when the High Prole was developed for those applications.
Resolution
This enables users to determine a basic screen size when having an access through the Web Browser or PC program. The screen
size control comes in several modes. Users can change the selected screen size anytime while monitoring the screen on a real-
time basis.
Bitrate control
The bit rate can be set as Constrained Bit Rate (CBR) or Constrained Variable Bit Rate (CVBR). Limiting the maximum bit rate
helps control the bandwidth used by the H.264 or H.265 video stream. Leaving the Maximum bit rate as unlimited maintains
consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate
to a dened value prevents excessive bandwidth usage, but images are degraded when the limit is exceeded.
• CBR: Constrained bitrate.
• CVBR: VBR with maximum bitrate which is set in Bitrate.
• Bitrate: Maximum bitrate for CBR in the range of 100kbps ~10Mbps.
Frame rate
Upon the real-time play, users should select a frame refresh rate per second. If the rate is high, the image will become smooth.
On the other hand, if the rate is low, the image will not be natural but it can reduce a network load.
GOP size
Select the GOP (Group of Picture) size. If users want to have a high quality of fast image one by one, please decrease the value.
For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system
performance.
3 Stream 2 Setting
Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control
the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality
optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the Resolution, Frame rate, and Frame Quality should be set to an optimal value.
• MJPEG Resolution:
Same as the stream 1 setting.
• MJPEG Frame rate:
Same as the stream 1 setting.
• MJPEG Quality:
Select the picture quality. If users want to have a high quality of fast image one by one, please decrease the value. For the
purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system performance.
4Stream 3, Stream 4
Setting Same as the Stream 1 settings
5 Save/Reset When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you
entered without saving it.

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No. Item Description
1Privacy Masking
Setting Select “Enable privacy masking” rst and Save Button
2 New Privacy Mask
Click right mouse button on the preview window shows selection pop-up of New Privacy, Select, Delete and Freeze.
Select New Privacy Mask generates an Include Black box of green line.
Drag corner or line resizes and drag inside moves the box.
User can select any box by clicking name on the preview window or click on the list. User can delete selected zone via right
mouse click selection for a selected box, or click any one of X button in the zone list.
3 ID/NAME User can change privacy mask ID/NAME.
4 Save/Reset When the settings are complete, click Save button to save the settings, or click Reset button to clear all of the information you
entered without saving it.
Privacy Masking
The privacy masking function allows you to mask parts of the video image to be transmitted. You can set
up to four privacy masks. Select Enable privacy masking rst and click Add Mask. User can set up to four
privacy masks

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No. Item Description
1 Video Preview User can check the setting via video preview pop-up window.
Camera Setup
In this page, user can setup Exposure Control, White Balance Control, Image Appearance, and Day &
Night control

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EN
No. Item Description
1 Mode Determines exposure mode among automatic and icker-free modes. Users can use Automatic mode with full shutter speed or
Flicker-free mode with a limited range of shutter due to an anti-icker function.
2 Value Sets exposure value between 1 and 10 using slide bar or manual type in.
3 Max. gain Sets maximum gain threshold.
4 Shutter
Sets shutter speed of the sensor. If users set Automatic, Max shutter and Min shutter can be selected.
If the object is as fast as a car, please change the Max shutter to a faster value (e.g. 1/10 -> 1/120). If users set Manual, xed
shutter speed can be selected.
• Max. shutter: Users can set the limit for slow shutter speeds used in dark environments.
• Min. shutter: Users can set the limit for fast shutter speeds used in bright environments.
5 Enable DC-IRIS Check this box to activate the DC-IRIS lens model.
Exposure Control

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No. Item Description
1 Brightness The image brightness can be adjusted in the range 1-10, where a higher value produces a brighter image.
2 Contrast Adjust the image’s contrast by raising or lowering the value in this eld.
3 Saturation Set an appropriate value in the range 1-10. Lower values mean less color saturation.
4 Hue Set an appropriate value in the range 1-10. The value distinguishes color, such as red, yellow, green, or violet.
5 Sharpness Set the amount of sharpening applied to the image. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the image would be less sharp.
6 White Balance Mode Select white balance mode which ts camera installation environment. In case of Manual mode, user can set R, G, B gain
manually.
Image Appearance