EnGenius EWS2910P User manual

Copyright © 2015 by EnGenius Networks. All Rights Reserved.
EWS Wireless
Management Switch
User Guide
V1.0.0
EWS2910P
EWS5912FP
EWS7928P
EWS7928FP
EWS7952FP

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Table of contents
Product Overview ........................................................................................................4
Package Contents....................................................................................................4
Technical Specifications ...........................................................................................5
Software Features............................................................................................. 10
Installing the EWS Switch ...................................................................................... 12
Using the EWS Switch................................................................................................ 13
WLAN Controller Features .......................................................................................... 14
Managing EWS Access Points ................................................................................. 15
Device Management.............................................................................................. 15
Summary.......................................................................................................... 16
Access Points.................................................................................................... 16
Wireless Settings .......................................................................................... 19
Active Clients.................................................................................................... 26
AP Clusters ....................................................................................................... 28
Access Control .................................................................................................. 30
Rogue AP ......................................................................................................... 32
Visual Monitoring .................................................................................................. 34
Topology View .................................................................................................. 35
Map View ......................................................................................................... 36
Floor View ........................................................................................................ 38
Floorplan Image ........................................................................................... 39
Floorplan View.............................................................................................. 39
Statistics............................................................................................................... 41
Access Points.................................................................................................... 42
Wireless Clients................................................................................................. 42
Throughput Monitoring...................................................................................... 43
Monitoring ............................................................................................................ 44
Email Alert........................................................................................................ 45
Alert Settings................................................................................................ 45
Event Binding ............................................................................................... 45
System Log ...................................................................................................... 46
Global Settings ............................................................................................. 47
Local Logging ............................................................................................... 47
Remote Logging ........................................................................................... 48
Event Logs ................................................................................................... 49
Maintenance ......................................................................................................... 50
SSL Certificate .................................................................................................. 51
Troubleshooting................................................................................................ 51
Bulk Upgrade.................................................................................................... 52
One-Click Update .............................................................................................. 53
Update List................................................................................................... 54
Update Settings ............................................................................................ 54
Appendix .................................................................................................................. 56

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Appendix A ........................................................................................................... 56
Appendix B ........................................................................................................... 56
Appendix C ........................................................................................................... 57
Appendix D........................................................................................................... 58

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Product Overview
Introduction
The EnGenius EWS Series of Wireless Management Switches is an affordable centralized wired/wireless
management system developed specifically for entry-level small-to-medium businesses. This powerful
device can be easily deployed and operated by non-tech experts and installed effortless and quickly. Any
organization with limited IT engineer and budget can create a stable and secure wireless network in no
time. The system integrates seamlessly with existing routers, switches, firewalls, authentication servers and
other network devices, and can be placed within any network, configured to act as a both a Wireless
Controller as well as a Layer 2 PoE Gigabit switch, providing robust and centralized management of the
whole network through one powerful system. With no additional costs or license purchasing necessary,
network administrators can manage and monitor both wired and wireless nodes through a single web
interface.
The system can automatically discover any supported EnGenius EWS Series Access Points connected to
the network with a simple click of a mouse, self-configure and become instantly manageable. Simply log
into the device via any standard web browser and assign APs into cluster groups. Wireless radio, wireless
security and other wireless related configurations can all be easily applied to multiple APs simultaneously,
eliminating the time consuming process of configuring each and every Wireless Access Points individually.
The user friendly GUI provides instant access to a variety of client and network information including
Managed AP List, Auto Discovered AP List, Cluster Grouping List, and Client List with complete MAC/IP
Address, Incoming/Outgoing Traffic, Wireless Output Power and other relevant information. Statistics of AP
and client traffics are automatically generated into easy-to-understand graphs, providing a visual
representation of the network traffic. Not to forget the Topology View feature that allows administrators to
quickly see the whole wired/wireless network topology at real-time for easier planning, troubleshooting and
monitoring, as well as Floor Plan View and Map View which allows for quickly locating deployed APs, a
helpful feature for large scale AP deployment and multi-site management. There's also an Intelligent
Diagnostics feature for administrators to check the status of Wireless APs and provide easy troubleshooting
for offline units and even capable of rebooting APs remotely.
Maximum data rates are based on IEEE 802.3ab standards. Actual throughput and range may vary depending on distance between
devices or traffic and bandwidth load in the network. Features and specifications subject to change without notice. Trademarks and
registered trademarks are the property of their respective owners. For United States of America: Copyright © 2014 EnGenius
Technologies, Inc. All rights reserved. Compliant with FCC - This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference
at his/her own expense.

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Package Contents
Your EnGenius EWS Switch package will contain the following items.*
For EWS5912FP / EWS7928P / EWS7928FP / EWS7952FP:
• EnGenius Switch
• Power Cord
• RJ45 Console Cable
• Rack Mount Kit
• Quick Installation Guide
For EWS2910P
• EnGenius Switch
• Power Adapter
• Power Cord
• Wall Mount Kit
• Ground Screw Set
• Quick Installation Guide
*(all items must be in package to issue a refund)

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Technical Specifications
EWS2910P
General Features
Switching Capacity: 20Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
10 10/100/1000Mbps Ports
2 100/1000Mbps SFP Slots
PoE Capability
PoE Standard: supports IEEE 802.3af
PoE Capable Ports: Port 1~8 output up to 15W
Total PoE Power Budget: 61.6Watts
LED Indicators
Device: Power LED, Fault LED, PoE Max LED, LAN Mode LED, PoE Mode LED
Copper Ports: LAN/PoE Mode, Link/Act
SFP Ports: Speed, Link/Act
Physical
Dimensions (W x D x H): 240 x 105 x 27 mm (9.45 x 4.13 x 1.06 inches)
Weight: 0.63kg (1.39lbs)
Environmental
Operating Temperature: 0 ~ 40°C (32 ~ 104°F)
Storage Temperature: -40 ~ 70°C (-40 ~ 158°F)
Humidity: 5 ~ 95% non-condensing

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EWS5912FP
General Features
Switching Capacity: 24Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
10 10/100/1000Mbps Ports
2 100/1000Mbps SFP Slots
1 RJ45 Console Port
PoE Capability
PoE Standard: supports IEEE 802.3af/at
PoE Capable Ports: Port 1~8 output up to 30W
Total PoE Power Budget: 130Watts
LED Indicators
Device: Power LED, Fault LED, PoE Max LED, LAN Mode LED, PoE Mode LED
Copper Ports: LAN/PoE Mode, Link/Act
SFP Ports: Speed, Link/Act
Physical
Dimensions (W x D x H): 330 x 230 x 44 mm (13 x 9 x 1.73 inches)
Weight: 1.996kg (4.4lbs)
Environmental
Operating Temperature: 0 ~ 50°C (32 ~ 122°F)
Storage Temperature: -40 ~ 70°C (-40 ~ 158°F)
Humidity: 5 ~ 95% non-condensing

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EWS7928P
General Features
Switching Capacity: 56Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
24 10/100/1000Mbps Ports
4 100/1000Mbps SFP Slots
1 RJ45 Console Port
PoE Capability
PoE Standard: supports IEEE 802.3af/at
PoE Capable Ports: Port 1~24 output up to 30W
Total PoE Power Budget: 185Watts
LED Indicators
Device: Power LED, Fault LED, PoE Max LED, LAN Mode LED, PoE Mode LED
Copper Ports: LAN/PoE Mode, Link/Act
SFP Ports: Speed, Link/Act
Physical
Dimensions (W x D x H): 440 x 260 x 44mm (17.3 x 10.2 x 1.7 inches)
Weight: 3.59kg (7.92lbs)
Environmental
Operating Temperature: 0 ~ 50°C (32 ~ 122°F)
Storage Temperature: -40 ~ 70°C (-40 ~ 158°F)
Humidity: 5 ~ 95% non-condensing

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EWS7928FP
General Features
Switching Capacity: 56Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
24 10/100/1000Mbps Ports
4 100/1000Mbps SFP Slots
1 RJ45 Console Port
PoE Capability
PoE Standard: supports IEEE 802.3af/at
PoE Capable Ports: Port 1~24 output up to 30W
Total PoE Power Budget: 370Watts
LED Indicators
Device: Power LED, Fault LED, RPS LED, PoE Max LED, LAN Mode LED, PoE Mode LED
Copper Ports: LAN/PoE Mode, Link/Act
SFP Ports: Speed, Link/Act
Physical
Dimensions (W x D x H): 440 x 310 x 44mm (17.3 x 12.2 x 1.7 inches)
Weight: 4.74kg (10.46lbs)
Environmental
Operating Temperature: 0 ~ 50°C (32 ~ 122°F)
Storage Temperature: -40 ~ 70°C (-40 ~ 158°F)
Humidity: 5 ~ 95% non-condensing

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EWS7952FP
General Features
Switching Capacity: 104Gbps
Forwarding Mode: Store and Forward
SDRAM: 256MB
Flash Memory: 32MB
Port Functions
48 10/100/1000Mbps Ports
4 100/1000Mbps SFP Slots
1 RJ45 Console Port
PoE Capability
PoE Standard: supports IEEE 802.3af/at
PoE Capable Ports: Port 1~48 output up to 30W
Total PoE Power Budget: 740Watts
LED Indicators
Device: Power LED, Fault LED, PoE Max LED, LAN Mode LED, PoE Mode LED
Copper Ports: LAN/PoE Mode, Link/Act
SFP Ports: Speed, Link/Act
Physical
Dimensions (W x D x H): 440 x 410 x 44mm (17.3 x 16.1 x 1.7 inches)
Weight: 6.15kg (13.55lbs)
Environmental
Operating Temperature: 0 ~ 50°C (32 ~ 122°F)
Storage Temperature: -40 ~ 70°C (-40 ~ 158°F)
Humidity: 5 ~ 95% non-condensing

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Software Features
WLAN Management Features
Access Point Auto Discovery and Provisioning
Access Point Auto IP Assignment
Access Point Cluster Management
Visual Topology View
Floor Plan View
Map View
Access Point Status Monitoring
Wireless Client Monitoring
Wireless Traffic & Usage Statistics
Real-time Throughput Monitoring
Bulk Firmware Upgrade Capability
Remote Access Point Rebooting
Fast Roaming
Band Steering
Traffic Shaping
Intelligent Diagnostics
Access Point Device Name Editing
Access Point Radio Settings
RSSI Threshold
Access Point Client Limiting
Wireless Security (WEP, WPA/WPA2 Enterprise, WPA/WPA2 PSK)
VLANs for Access Point- Multiple SSIDs
Guest Network
Secure Control Messaging (SSL Certificate)
Local MAC Address Database
Remote MAC Address Database (RADIUS)
Unified Configuration Import / Export
L2 Switch Features
VLAN Group
Voice VLAN
802.3ad Link Aggregation
802.1D Spanning Tree (STP)
802.1w Rapid Spanning Tree (RSTP)
802.1s Multiple Spanning Tree (MSTP)
Port Mirroring
Port Trunking
IGMP Snooping v1/v2/v3
IGMP Fast Leave
Power Class Configuration
MLD Snooping
Bandwidth Control
IEEE 802.1X Guest VLAN
CoS based on 802.1p Priority
CoS based on Physical Port
CoS based on TOS
CoS based on DSCP
802.1X Port-based Access Control

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Port Security
Storm Control
Port Isolation
Access Control List (ACL)
SNMP v1/v2c/v3
Power Feeding with Priority
User Defined Power Limit
Telnet Server
IEEE802.3az (Energy Efficient Ethernet)
BootP/DHCP Client
Web-based Support
SNMP v1/v2/v3 Support
TFTP Client
TFTP Upgrade
Command Line Interface (CLI)
SNTP
SYSLOG
Cable Diagnostics
MIB Support (RFC1213, RFC1493, RFC1757, RFC2674)
RMON v1
SSH Server

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Installing the EWS Switch
Basic installation instructions are included in the Quick Installation Guide that shipped with your EWS
Switch. The steps are summarized below:
1. Connect the switch to a PC using a RJ45 cable.
2. Point your web browser to the switch's IP address. The default IP Address is 192.168.0.239.
3. Login the user interface by entering the user name and password. The default user name is
admin and the default password is password.
4. Begin using your EWS Switch.
WARNING!
This switch should be connected only to PoE networks without routing to the outside plant.

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Using the EWS Switch
Using the EWS Switch
Besides the functions of a Wireless Controller, the EWS Wireless Management Switch also possesses
functions of a full-featured Layer 2 PoE switch. Use the Controller / Switch tab on the upper left corner of
the user interface to toggle between the Wireless Controller or Layer 2 Switch functions.

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WLAN Controller Features
Managing EWS Access Points
1. Access Points in the network will be automatically discovered by the EWS and will be listed under the
AP(s) Detected list in the Access Point menu.
2. Select the Access Point(s) you wish to manage and click Add.
3. You will be prompted to assign the IP Address under the IP Assignment screen.
DHCP
You can choose to auto assign an IP Address if there is a DHCP server in the network.
Static
If you wish to manually assign the IP Address, choose “Static”. Enter the IP Address you wish
to assign to the AP(s) (if more than one AP is added, you’ll be prompted to enter a range of IP
Address) and fill in the subnet mask and default gateway.
4. Click Apply and the Access Point(s) you’ve configured will be moved to the Managed list. Note that the
status of the AP will change from Connecting to Provisioning to Online.
Once the status turns Online, your Access Point(s) have been successfully added to the Managed list.

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Device Management
Summary
Device Management > Summary
The Summary page shows general system information for the EWS Switch including the Controller Status,
the software version, the maximum number of APs the system can manage, MAC Address, IP Address,
serial number, and system uptime for the system.
Dashboard
The Dashboard on the upper right corner of the GUI shows the current status of EWS APs that has been
managed by the EWS Switch.
Managed
This shows the number of APs currently managed by the EWS Switch.
Active
This shows the number of managed APs that currently have an active connection with the
EWS Switch.
Offline
This shows the number of managed APs that currently do not have an active connection with
the EWS Switch.
Clients
This shows the total number of wireless clients currently connected to all the managed APs.
.
Controller State
Select whether to Enable or Disable the Controller feature on the Switch.
Click Apply to save the changes to the system.
System Information
Controller Version: This is the software version of the device.
Max. Managed APs: The maximum number of APs the device is able to manage.
IP Address: Displays the IP address of the device.
Base MAC Address: Universally assigned network address.
Serial Number: Displays the serial number of the device.
System Uptime: Displays the number of days, hours, and minutes since the last system restart.

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Access Points
Device Management > Access Points
This page displays the status of all EWS Access Points that your Controller is currently managing as well
as all the EWS Access Points in the network that the Controller has discovered. Use this page to add EWS
Access Points to your EWS Controller Access Point list. For the discovery procedure to succeed, the EWS
Switch and the EWS Access Point must be connected in the same network. The EWS Switch can discover
supported EWS Access Points with any IP address and Subnet settings.
Managing Access Points
EWS Access Points can either be configured individually or configured as a group within a cluster.
To manage an Access Point individually, click on the Device Name field of the Access Point you wish to
configure and you will be directed to a screen where you can configure settings for the Access Point.
To manage Access Points as a group, go to Device Management > AP Clusters to create a cluster and
add members into the cluster. Click on the Cluster field of the cluster you wish to configure and you will be
directed to a screen where you can configure settings for the Cluster.
Cluster settings can be overridden by individual AP settings. For example, if you want to set the transmit
power to a lower setting for only a few specific APs, leave the Transmit Power at Auto in the Wireless
Radio Settings of the cluster, then click on the Device Name field of the Access Point (which is already in a
cluster) you wish to configure and you will be directed to a screen where you can configure override
settings for the selected Access Point.
Refresh Countdown Timer
This is the time left before the page auto-refreshes. The countdown is from 15 seconds.
Dashboard
The Dashboard shows the current status of all the EWS APs that has been managed by the EWS Switch.
Managed
This shows the number of APs in the managed AP database that are configured
with the EWS Switch.
Active
This shows the number of managed APs that currently have an active connection
with the EWS Switch.
Offline
This shows the number of managed APs that currently do not have an active
connection with the EWS Switch.

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AP(s) Detected List
Reveals a list of all APs in the network that the EWS Switch automatically discovers. Mouse over the
discovered Access Point to show general information such as the MAC address, IP address, model name
and firmware version.
Remove AP
The Remove button removes selected Access Point(s) from list. Access Points removed will be
automatically set to standalone mode with all settings restored to their factory default settings.
Reboot AP
The Reboot button will reboot the selected Access Point(s).
Search Bar
Use the Search Bar to search for Access Points managed by the EWS Switch using the following criteria:
Status, model name, MAC Address, Device name, IP address, Firmware Version, Cluster.
Status
This indicates the current status of the managed Access Point.
Status
Explanation
Online
AP is connected and managed by EWS Switch.
Provisioning
AP is currently in the process of connecting to the EWS Switch.
Applying Change
AP is currently applying system changes.
Connecting
AP is currently connecting to EWS Switch.
Offline
AP is currently offline.
Resetting
AP is resetting.
Firmware
Upgrading
AP is currently undergoing firmware upgrade process.
Invalid IP
The subnet of managed AP’s IP address is not the same as the EWS Switch.
Please remove AP and reconfigure AP to the correct setting.
Incompatible
Version
AP firmware is not compatible with EWS Switch.
Checking
Certificate
EWS Switch is checking the SSL Certificate of AP.
Model Name
Shows the model name of the managed Access Point.
MAC Address
Shows the MAC address of the managed Access Point.
Device Name
Displays the device name of the managed Access Point.
When the AP is not a cluster member, click on this field and you’ll be redirected to the configuration
page where you can edit settings such as device name, IP Address, Wireless Radio settings.
When the AP is a cluster member, click on this field to configure settings for individual Access Points
by overriding the cluster settings.
IP Address

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Shows the IP address of the managed Access Point.
Firmware Version
Shows the firmware version of the managed Access Point.
Last Update
Display the time the Access Point was last detected and the information was last updated.
Uptime:
Displays the number of days, hours, and minutes since the AP last restarted.
Cluster
Displays the Cluster the Access Point is currently assigned to. Click on this field and you’ll be redirected to
the cluster configuration page.
Column Filter
Shows or hides fields in the Access Point list.

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Wireless Settings
Device Management > Access Points > Wireless Settings
On this page, you can edit the AP's name and password, manually assign an IP address, or change the
channel selection, transmit power and other wireless settings of a managed Access Point.
General Settings
Device Name: The device name of the Access Point. Users can enter a custom name for the Access Point
if they wish.
Administrator Username: Displays the current administrator login username for the Access Point. Enter a
new Administrator username for the Access Point if you wish to change the username. The default
username is: admin.
New Password: Enter a new password of between 1~12 alphanumeric characters.
Verify Password: Enter the password again for confirmation.
Auto Configuration: Select whether the device IP address will use the static IP address specified in the IP
Address field or be obtained automatically when the device connects to a DHCP server.
IP Address: Enter the IP address for the Access Point.
Subnet Mask: Enter the Subnet Mask for the Access Point.
Default Gateway: Enter the default Gateway for the Access Point.
Primary/Secondary DNS Server: Enter the Primary/Secondary DNS server name.
Wireless Radio Settings