enware IFO SIGN WC P-Trap User manual

I00512_06Jun23
Installation and Maintenance Instructions
IFO SIGN WC P-Trap
RAISED HEIGHT TOILET
The more
stars the more
water efficient
WATER RATING
www.waterrating.gov.au
3.3litres
average flush
4.5 L per full flush / 3 L per half flush
AS1172-1
WM-040187
enware.com.au
1300 369 273 | [email protected]

2 Call 1300 369 273 www.enware.com.au
contents
Page
Product Description 3
Contents 4
Installation 5
Floor Mounting Method 5
Installation - Accessories 11
Maintenance 12
Cleaning 14
Troubleshooting 14
Spare Parts 15
Warranty 16

www.enware.com.au Call 1300 369 273 3
6872 Model (Raised Height P-Trap)
6860 68626861 6872
670
480
to top of seat
460
900
95
360
Bottom
inlet
connec
tion
190
120
FRONT VIEW SIDE VIEW
CARE6872
CARE602
CARE603
6860 68626861 6872
IFO6872

4 Call 1300 369 273 www.enware.com.au
Installation shall be in accordance with the AS/NZS3500 series of Standards, the Plumbing
Code of Australia (PCA), and the manufacturer’s instructions.
Installations not complying with AS/NZS 3500, the PCA or the manufacturer’s instructions
may void the product and performance warranty provisions.
Enware Australia advises:1. Due to ongoing Research and Development, specifications may
change without notice; 2. Component specifications may change on some export models.
All measurements are in millimetres.
contents
90610
11
196763
98303
598308 796766
12
98951
21
96760
22
91370 23
96773 24
96761
14 96759
15
91965 för 6893/6894
34
Water Supply Inlet Pressure Min. 50 kPa - Max. 500 kPa
Inlet Connection 1/2” BSP
Water Inlet Connection Method Bottom Inlet
Outlet Connection DN100 DWV PVC Pan Collar
TECHNICAL INFORMATION
technical data
Toilet Seat (With Lid)
[OPTIONAL]
Toilet Seat (No Lid)
[OPTIONAL]
Raised Flush Button
[OPTIONAL]
IFO98125 Support Arms
[OPTIONAL]

www.enware.com.au Call 1300 369 273 5
Water Inlet Connection
The water connection to the cistern inlet is a 1/2" BSP male,
bottom inlet.
Looking from the front of the pan, it is located on the right hand
side, on the bottom of cistern.
Install a cistern tap in the vicinity.
95
190
Bottom
Inlet
1/2”
BSP
Male
Floor Mounting Method
Determine floor fixing requirements according to the quality and strength of the floor material,
and the site risk assessment.
If there are no support arms, or there is no possibility of using
support arms in future, use:
• Silicone sealant fixing (Tiled or similar hard floor only. No Vinyl);
• Pan Screw fixing; or
• Bracket fixing (Optional - IFO98015 Bracket sold separately.)
If toilet has support arms or may have support arms in future
(raised height toilet models only), use:
• Pan Screw fixing; or
• Bracket fixing (Optional - IFO98015 Bracket sold separately.)
This installaon informaon is a guide only. Appropriate xing method must be determined by
site-specic risk assessment.
installation

6 Call 1300 369 273 www.enware.com.au
Fixing With Silicone Sealant:
Determine if this method of fixing to the floor would be suitable according to the site risk
assessment. This method of fixing is only suitable for tiled or similar hard floor surfaces. It is
not suitable for vinyl floors, or for toilets with support arms.
IMPORTANT - For Toilets with Support Arms:
Due to the extra force applied to the toilet pan by support arms, the toilet pan must be fixed
to the floor using stainless steel Pan Screws or a Floor Fixing Bracket. Fixing the toilet pan
with only silicone sealant is not considered to be an adequate method of fixing.
Ensure the floor surface and bottom surface of pan
are clean and dry - free of dust, moisture and grease.
Apply silicone sealant to the entire bottom contact
surface of pan and around the perimeter, to achieve
good adhesion and to create a strong bonding
between the pan and the floor.
Use white blind cover plugs supplied to plug the
screw holes on the pan.

www.enware.com.au Call 1300 369 273 7
Fixing With Pan Screws:
Determine if using pan screws would be appropriate according
to the quality and strength of the floor material, and the site
risk assessment, taking into account the thickness of floor
surface and mortar bed, the distance to structural concrete
slab, and the impact of the penetration of waterproofing
membrane.
Ensure the pan screws can be fixed onto floor material with
adequate structural integrity and strength. If pan screws
are not long enough or they cannot be fixed onto floor
with adequate strength, use floor mounting bracket with
appropriate fixings. (Floor mounting bracket IFO98015 sold
separately.)
48
105
Base level
of pan
4
Pan Screw
Installing the Pan:
1. Through the pan fixing holes, mark the floor then
pre-drill holes on the floor. The holes should be
drilled at a slight angle and approx. 50mm deep.
Insert suitable screw plugs into the drilled holes.
2. WC pan should be bedded with silicone sealant.
Ensure the floor surface and bottom surface of
pan are clean and dry, free of dust, moisture and
grease.
3. Apply silicone sealant to the entire bottom contact
surface of pan and around the perimeter to
achieve good adhesion and to create a strong
bonding between the pan and the floor.
4. Install pan into position.
5. Fix the pan in place with pan screws. Hand
tighten the screws, but do not over-tighten. (Over-
tightening screws will cause the ceramic to crack.)
6. Attach white screw caps (supplied) onto the heads
of fixing screws.
50
60°-65°

8 Call 1300 369 273 www.enware.com.au
Fixing With Floor Mounting Bracket:
(IFO98015 Floor Mounting Bracket sold separately.)
On Concrete Slab / Floor Before Waterproofing:
1. Position the bracket on the floor so that it is lined up
with pan fixing screw holes. (See diagram below.)
2. Mark fixing bolt hole positions to fix the bracket onto
floor. (Do not drill bolt holes through the bracket yet.)
3. Where marked, install 4 threaded rods onto structural
concrete slab/ floor. Ensure threaded rods are long
enough so that they protrude at least 50mm from the
finished floor.
4. Apply waterproofing as normal.
After The Floor is Finished:
5. Once the floor is finished, mark 4 bolt holes on bracket,
and pre-drill the marked holes.
6. Fix the bracket onto floor using the threaded rods and
matching washers and nuts.
7. Cut off any excess threaded rod.
60
80
1
94
11
0
Bo
l
t
h
o
l
e
positions
to

x
b
r
a
cket
onto oor
W
C pan

xing
h
o
l
e position
s
Bracket Position

www.enware.com.au Call 1300 369 273 9
4x 12Gx50mm
Screws
(Drill pilot holes
on bracket with
3 mm drill)
Installing the Pan:
8. WC pan should be bedded with silicone sealant.
Ensure the floor surface and bottom surface of
pan are clean and dry, free of dust, moisture and
grease
Apply silicone sealant to the entire bottom
contact surface of pan and around the perimeter
to achieve good adhesion and to create a strong
bonding between the pan and the floor.
9. Install pan into position.
10. Through the pan fixing holes, pre-drill the bracket
using a 3mm drill bit.
11. Fix the pan in place using four 12G x 50mm
screws supplied. Hand tighten the screws, but
do not over-tighten. (Over-tightening screws will
cause the ceramic to crack.)
12. Attach white screw caps (supplied) onto the
heads of fixing screws.

10 Call 1300 369 273 www.enware.com.au
Do not use the toilet until the silicone bed has cured.
Water Inlet Connection
Flush the water supply line to ensure the line is clear,
and connect water supply to the inlet connection of
the cistern.
The inlet connection requires sealing with a washer.
For hard pipe connection with compression nuts
or thread sealing, use a loose nut extension fitting
(available separately, Enware part code IFOS-009).
The inlet connection is flexible. Hold the inlet thread
on the hex with a spanner when making the thread
connection.
(Use loose nut
extension tting for
hard pipe connection)
Flush Volume
The flush volume is fixed at 4.5L for full flush and 3L
for half flush. Flush volume is not adjustable for this
product.

www.enware.com.au Call 1300 369 273 11
fresh odour cleaning tablets
This WC is prepared for Fresh WC function,
with a hygienic dosing of a tablet through the
flush button. The tablet is placed inside the
Cover Screw Rod by opening the flush button
and releasing the tablet in the blue Cover Screw
Rod, as illustrated.
The tablet produces a fresh odour and cleaning
effect on the whole bowl and colour.
installation - accessories
Install Toilet Seat and Support Arms (Optional)
Install toilet seat according to toilet seat instructions.
If installing support arms, note that the support arms need to be fixed with the seat at the
same time. Refer to IFO98125 support arms installation instructions for more details.
Raised Flush Button (Optional):
IFO FRESH WC
ONLY
Max. 1
The raised flush button can be
installed in place of the standard
flush button.
To take off the standard flush
button, lift the flush button by
the hinge, then unscrew Cover
Screw Rod using a 15mm Allen
key or a large screw driver.
Similarly, lift the button on the
new flush button, fit the Cover
Screw Rod through and install
back onto cistern.
Press the flush button on the
full flush side, then push down
further gently but firmly until the
button clicks into place.
CLICK
CLICK
Removing standard flush button: Fitting raised flush button:
1
2

12 Call 1300 369 273 www.enware.com.au
access to cistern internal components
1
2
To take off the standard flush button, lift the flush button by the hinge, then unscrew Cover Screw
Rod using a 15mm Allen key or a large screw driver.
Unscrew the two cistern fixing screws using T25 Torx head, then take off the ceramic shroud.
12
4
3
5
maintenance
Access to Inlet & Outlet Valves
STEP 1
Turn off and disconnect water supply.
To access the cistern valves, first take the complete cistern off the pan.
To remove cistern valves, release the inlet hose from the bottom of cistern by pulling down
and out. Then twist the valve assembly clockwise and lift it out of the cistern.

www.enware.com.au Call 1300 369 273 13
4
CLICK
Installing New Valve Kit ( IFOS-105 ) 2022 -
4
CLICK
STEP 2
Take out old valve base adaptor and replace with a new one. Ensure the adaptor is
pushed all the way down, then twist anti-clockwise and lock into position.
STEP 3
Attach blue inlet valve holder
marked "LEFT" onto inlet valve
as shown, making sure it clicks
into place.
Then attach the inlet valve and
holder to outlet valve on the
side marked "LEFT". Slide the
inlet valve holder on and make
sure it clicks into place.
Check that the inlet valve and
holder are aligned correctly.
CLICK
CLICK
CLICK
CLICK
CLICK
CLICK
CLICK
CLICK
CLICK
STEP 4
Fit valve assembly onto valve
base and push down until it
clicks into place.
Hook the inlet tube onto the
guide on valve holder. Feed the
inlet tube over to the back right
hand corner of cistern, then fit
the inlet fitting into the housing
on the bottom of cistern.
Reinstall cistern cover,
connect water supply and test
operation.

14 Call 1300 369 273 www.enware.com.au
cleaning
• WC units have a glazed surface. Glazed surfaces are easy to keep clean and are resistant
against most chemicals.
• Clean bowl regularly.
• Clean external surfaces regularly with a dry, soft cloth. Alternatively clean with hot water
and soap, using soft cloth or a sponge, and wipe dry with a cloth.
• Avoid using cleaning agents on the flush button, instead, use hot water and soap and
wipe dry with a cloth. This is because cleaning agents for porcelain are not intended for
chrome parts/plastics and can risk cracking the flush button if used frequently.
• Cleaning utensils, which contain abrasive agents, such as steelwool and green scouring
pads, must not be used. Strong abrasive materials can scratch the glaze and devoid it of
its original qualities.
• Strong acids such as hydrochloric acid or sulphuric acid, strong alkaline such as caustic
soda, and cleaning powders or pastes must not be used.
• Running WC units should be repaired immediately.
troubleshooting
PROBLEM CAUSE RECTIFICATION
Toilet not flushing away
Drain blockages
Offset pan collars are
used
Do not use offset pan collars
that can impede outlet flow
Water constantly runs into
bowl
Inlet valve failure Replace invet valve
(IFOS-103)
Outlet valve seal washer
is worn or damaged
Replace outlet seal washer
(IFO245V)
Water leaks between
cistern and pan
Spreader has dislodged
from cistern during transit
Take ceramic cistern cover off,
fit spreader back onto cistern,
reinstall cistern onto pan
For further assistance, call Enware on 1300 369 273.
Reinstalling Cistern Cover:
To reinstall the ceramic cistern cover, follow steps 1-5 on page 12 in reverse order.
The screws for the cistern mounting must be tightened alternately to a maximum torque
of 2.5 Nm. The cover screw rod should be tightened to a maximum torque of 1.0 Nm.

www.enware.com.au Call 1300 369 273 15
spare parts
Description Sales Code
AInlet and outlet valve kit IFOS-105
BOutlet valve assembly IFOS-104
COutlet valve seal - 816.418.00.1 IFO245V
DInlet valve assembly IFOS-103
EInlet valve arm and seal - 243.801.00.1 IFO333V
1Sign Dual Flush Button - Chrome IFO98303
Sign Raised Dual Flush Button - Chrome IFO98308
2Cover Screw Rod IFO96763
3Cistern Cover White - Ceramic Shroud Only IFO90610
4Cistern Mounting Clip and Screw Kit (pair) IFO98949
5Inner Cistern - Tank only with seal IFO98951
6Flush Water Distributor / Spreader IFO91370
7Outlet Valve Assembly - IFO96769 replaced
by IFOS-105 IFOS-105
8Outlet Valve Seal (Cistern Seating Washer) IFO96765
9
Inlet Valve Assembly (Inlet valve body with
locking clip, shuttle piston and rubber seal)
- IFO96766 replaced by IFOS-105
IFOS-105
10 Inlet Pipe Assembly (Inlet tube with spigot
fitting) - IFO96761 replaced by IFOS-105 IFOS-105
11 Valve Frame Assembly - IFO96772 replaced
by IFOS-105 IFOS-105
12 O-ring seal for Valve Frame Assembly /
Cistern IFO96764
14 Replacement Armrest Handle - Grey (each) IFO96350
Replacement Nurse Call Switch IFO80011
15 Toilet Roll Holder for IFO98125 (each) IFO96348
16 White Screw Caps x4 for Pan Screws IFO94751
17 Pan Screws x 4, White Screw Caps x 4,
White Blind Cover Plugs x 4 IFO98381
18 White Blind Cover Plugs x4 IFO94752
19 Floor Mounting Kit IFO98015
20 Ifo S-Trap Pan Back Inspection Opening
Cover Plug -Soft IFO733
21 Fresh Sticks Blue (Pack of 5) IFO94690
22 Ifo Cistern Key with Hex and T25 Torx IFO91960
23 Loosenut Extension 1/2” BSP for inlet con-
nection IFOS-009
1
2
3
4
5
6
21
14
15
16
17
18
20
19
21 22
7
8
11
910
12
2011 - 2022
2022 -
A
B
C
D
E
DI
SCO
NTIN
U
ED
23
C
E
D
B
22

product warranty for Australia Effective May 2023
Enware Pty Ltd (“we” or “us”) warrants that this
product (also referred to as “our goods”) will be free
from all defects in materials and workmanship for 12
months* from the date of purchase. Our liability under
this warranty is limited at our option to the repair or
replacement of the defective product or part, the
cost of repair of the defective product or part or the
supply of an equivalent product or part, in each case
if we are satisfied the loss or damage was due to a
defect in the materials or workmanship of the product
or part. All products must be installed in accordance
with the manufacturer’s instructions, the Plumbing
Code of Australia (PCA), and AS/NZS3500 including
any other applicable regulatory requirements.
exceptions
This warranty does not apply in respect of any
damage or loss due to or arising from:
a) Failure by you or any other person to follow
any instructions for use (including instructions
and directions relating to the handling, storage,
installation, fitting, connection, adjustment or repair of
the product) published or provided by us;
b) Failure by you or any other person responsible for
the fitting, installation or other work on the product to
follow or conform to applicable laws, standards and
codes (including the AS/NZ 3500 set of Standards,
all applicable State and Territory Plumbing Codes,
the Plumbing Code of Australia and directions and
requirements of local and other statutory authorities);
or
c) Any act or circumstance beyond our control
including faulty installation or connection, accident,
abnormal use, acts of God, damage to buildings,
other structures or infrastructure and loss or damage
during product transit or transportation.
making a claim
To make a claim under this warranty you must
notify us in writing within 7 days of any alleged defect
in the product coming to your attention, provide us
with proof of your purchase of the product and have
completed the Online Product Service and Warranty
Form available on website:
www.enware.com.au/product-service-enquiry
All notifications and accompanying forms must be
sent to us marked for the attention of Enware Pty Ltd,
9 Endeavour Road, Caringbah NSW 2229. We can
also be contacted by telephone [phone]) or by
email ([email protected]).
Your costs in making a claim under this warranty,
including all freight, collection and delivery costs, are
to be borne and paid by you. We also reserve the
right at our cost to inspect any alleged defect in the
product wherever it is located or installed or on our
premises.
* Vitreous China Pans - 10 Years warranted against material and
manufacturing defects | Toilet Seats - 1 Year warranted against
material and manufacturing defects | Pressalit Toilet Seats - 10
years warranted against material and manufacturing defects |
Mechanical Flushing Mechanisms - 5 Years warranted against
material and manufacturing defects | Accessories & Spare Parts -
1 Year warranted against material and manufacturing defects | Ifo
Arm Supports - 3 Years (1 Year parts and labour on the complete
assembly; after 1 Year a further 2 year parts only warranty applies
against material and manufacturing defects)
For more on warranty, see www.enware.com.au/warranty
other conditions
Except as provided or referred to in this document,
we accept no other or further liability for any
damages or loss (including indirect, consequential
or economic loss) and whether arising in contract,
tort or otherwise. Any benefits available to you under
this warranty are in addition to any non-excludable
rights or remedies you may have under applicable
legislation, including as a “consumer” under the
Australian Consumer Law. To that extent you need to
be aware that: our goods come with guarantees that
cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure
does not amount to a major failure.
ADDRESS: 9 Endeavour Rd Caringbah NSW 2229 Australia
POSTAL ADDRESS: P.O. Box 2545, Taren Point NSW 2229 Australia
1300 369 273 (AUS) WWW.ENWARE.COM.AU [e-mail]