EP Equipment CQE12R User manual

I

I
EP EQUIPMENT CO.,LTD. is one of the
world’s leading companies manufacture,
design material handling equipment and
provide related service. With over
100,000m2plant it produces over
100,000 trucks per year, and provides
professional, effective and optimized
material handling solutions worldwide,
until now it has developed three major
kinds of business:
·Material handling equipment: Focus
on electric forklift and warehouse
equipment
·OEM parts: Global parts supply
·Imow industry,online: One stop
industrial products supply
Guided by our customer-oriented
concept, EP has developed service
centers in more than 30 countries
around the world, from which customers
are able to receive timely local service.
Moreover, 95% of warranty parts can be
shipped out within 24 hours after been
ordered. Through our online after-sales
service system, customers can process
their warranty claims, order spare parts
and consult the operation manuals,
maintenance materials and spare parts
catalogs.
With business all over the world, EP has
thousands of employees and hundreds
of agents worldwide to provide our
global customers with prompt local
service.
Based on the concept of sharing
economy , EP also offer rental service
for various logistics equipment. Adhering
to the idea “Making the leasing of logistic
equipment more simple”, EP is devoted
to providing customized one-stop
leasing solutions for our customers with
our high quality, reasonable price and
prompt rental service.
EP’s mission&vision is “ Let more people
apply the electrical material handling
equipment to relieve the intensity of
labour” and “Let’s grow together”.
EP EQUIPMENT CO., LTD
Address: XIAQUAN, DIPU, ANJI,
ZHEJIANG, CHINA
Tel: + 86-0571-28023920
Fax: + 86-0571-28035616
Website: www.ep-ep.com
Email: [e-mail]

II
Foreword
The present original operating instructions are designed to provide sufficient
instruction for the safe operation and maintenance of the Reach Truck. Please be
sure to read this operator manual carefully if you are operator or are in charge of the
Reach Truck,before you operate and service the Reach Truck. Only in this way can
you protect yourself and make the Reach Truck play a role as much as possible.
Our Reach Trucks are subject to ongoing development, so maybe there are some
differences between your product and the description in this manual. And the operator
manual details will be different because of customer's special requirements.
If you have any questions ,please keep in touch with the sales department or let the
dealer know.
Notes:
1. This manual is used for operation and maintenance , the detail parameters, size a
nd specifications in context is only for reference , the real parameters will depend on
sale files.
2. Manual pictures for reference only, the real car shall prevail, and shall not affect the
manual use.
3.Manual pictures only sign for one of the models in this series models.
ALL RIGHT RESERVED COPYRIGHT
OM2512 05.17

III
WARNING!
TO PREVENT SETIOUS RISK OF INJURY TO
YOURSELF AND OTHERS OBSERVE THE
FOLLOWING SAFETY INSTRUCTIONS.
These Reach Truck may become hazardous if adequate maintenance is neglected.
Therefore, adequate maintenance facilities, trained personnel and procedures should
be provided.
Maintenance and inspection shall be performed in conformance with the following
practices:
1. A scheduled planned maintenance,lubrication and inspection system should be
followed.
2. Only qualified and authorized personnel shall be permitted to maintain, repair,
adjust, and inspect Reach Truck.
3. Before leaving the Reach Truck:
–Do not park the Reach Truck on an incline.
–Fully lower the load forks.
–Press the emergency stop switch .
–Set the key switch to the "OFF" position and remove the key.
4. Before starting to operate Reach Truck:
–Be in operating position
–Place directional control in neutral
–Before operating Reach Truck, check functions of lift systems, directional
control,speed control,steering, warning devices and brakes.
5. Avoid fire hazards and have fire protection equipment present. Do not use open
flame to check lever, or for leakage of electrolyte and fluids or oil. Do not use open
pans of fuel or flammable cleaning fluids for cleaning parts.
6. Brakes,steering mechanisms, control mechanisms,guards and safety devices shall
be inspected regularly and maintained in legible condition.
7. Capacity, operation and maintenance instruction plates or decals shall be
maintained in legible condition.
8. All parts of lift mechanisms shall be inspected to maintain them in safe operating
condition.

IV
9. All hydraulic systems shall be regularly inspected and maintained in conformance
with good practice. Cylinders, valves and other similar parts shall be checked to
assure that "drift" has not developed to the extent that it would create a hazard.
10. Reach Truck shall be kept in a clean condition to minimize fire hazards facilitate
detection of loose or detective parts.
11. Modifications and additions which affect capacity and safe Reach Truck operation
shall not be performed by the customer or user without manufacturers prior written
approval. Capacity, operation and maintenance plates or decals shall be changed
accordingly.

V
Catalog
Correct use and Application........................................................................................1
1. Reach Truck Description........................................................................................2
1.1Application......................................................................................................2
1.2 Reach TruckAssemblies ...............................................................................3
1.2.1 Control Handle.....................................................................................4
1.2.2 Key switch............................................................................................4
1.2.3 Battery discharge indicator...................................................................5
1.2.4 Folding operator pedal.........................................................................6
1.2.5 Side arm..............................................................................................6
1.2.6 Emergency stop switch........................................................................6
1.3 Standard Version Specifications.....................................................................7
1.3.1 Performance data for standard Reach Trucks......................................7
1.3.2 Dimensions..........................................................................................7
1.4 Identification points and data plates.............................................................12
1.4.1Reach Truck data plate.......................................................................13
1.4.2 Capacity chart....................................................................................13
2. Commissioning.....................................................................................................14
2.1 Using the Reach Truck for the First Time.....................................................14
2.2 During brake-in............................................................................................14
3.Operation ..............................................................................................................15
3.1 Safety Regulations for the Operation of Reach Trucks.................................15
3.2 Operate and run the Reach Truck................................................................16
3.2.1 Preparing...........................................................................................16
3.2.2 Travel, Steering, Braking....................................................................16
3.2.3 Lifting, transporting and depositing loads...........................................18
3.2.4 Parking the Reach Truck securely......................................................19
4.Battery Maintenance & Charging...........................................................................20
4.1 Safety regulations for handling acid batteries ..............................................20
4.2 Charging the battery....................................................................................20
4.2.1 Exposing the battery..........................................................................20
4.2.2 Charging the battery ..........................................................................20
4.3 Battery removal and installation...................................................................21
4.3.1Changing the battery...........................................................................21
4.4 Battery maintenance....................................................................................21
4.5 Battery Disposal ..........................................................................................22
5.Reach Truck Maintenance.....................................................................................23
5.1 Operational safety and environmental protection.........................................23
5.2 Maintenance Safety Regulations .................................................................23

VI
5.3 Servicing and inspection..............................................................................24
5.3.1 Maintenance Checklist.......................................................................25
5.3.2 Lubrication Schedule .........................................................................26
5.3.3 Maintenance Instructions...................................................................27
5.4 Decommissioning the Reach Truck..............................................................29
5.4.1 Prior to decommissioning...................................................................29
5.4.2 Restoring the Reach Truck to operation after decommissioning.........30
5.5 Safety checks to be performed at regular intervals and following
any unusual incidents...................................................................................30
5.6 Final de-commissioning, disposal................................................................30
6.Troubleshooting.....................................................................................................31

VII

1
Correct use and Application
The truck described in the operation manual is an industrial truck designed for lifting
and transporting load units.
It must be used, operated and serviced in accordance with the present instructions.
Any other type of use is beyond the scope of application and can result in damage to
personnel, the truck or property. In particular, avoid overloading the truck with loads
which are too heavy or placed on one side. The data plate attached to the truck or the
load diagram are binding for the maximum load capacity. The truck must not be used
in fire or explosion endangered areas, or areas threatened by corrosion or excessive
dust.
Proprietor responsibilities
For the purposes of the operation manual the “proprietor” is defined as any natural or
legal person who either uses the truck himself, or on whose behalf it is used. In
special cases (e.g. leasing or renting) the proprietor is considered the person who, in
accordance with existing contractual agreements between the owner and user of the
truck, is charged with operational duties.
The proprietor must ensure that the truck is used only for the purpose it is intended for
and that danger to life and limb of the user and third parties are excluded.
Furthermore, accident prevention regulations, safety regulations and operating, servi-
cing and repair guidelines must be followed. The proprietor must ensure that all truck
users have read and understood this operator manual.
Failure to comply with the operation manual shall invalidate the warranty. The same
applies if improper work is carried out on the truck by the customer or third parties
without the permission of the manufacturer’s customer service department.
Adding accessories
The mounting or installation of additional equipment which affects or enhances the
performance of the truck requires the written permission of the manufacturer. Local
authority approval may also need to be obtained.
Local authority approval does not however constitute the manufacturer’s approval.

2
1. Reach Truck Description
1.1Application
The Reach Truck is electric Reach Truck with a steered drive wheel.
It is designed for use on level floors to lift and transport palletised goods. Open bottom
pallets or roll cages can be lifted.
The capacity can be obtained from the data plate.
The capacity with respect to lift height and load center of gravity is indicated on the
capacity plate.

3
1.2 Reach Truck Assemblies
Item
Component
Item
Component
1
Control handle
8
Driving wheel
2
Upper cover
9
Caster wheel
3
Key switch
10
Chassis
4
Battery discharge indicator
11
Emergency stop switch
5
Handrails
12
Battery
6
Lower cover
13
Forks
7
Platform
14
Lift Mast

4
1.2.1 Control Handle
1.2.2 Key switch
Switches control current on and off.
Removing the key prevents the Reach Truck
from being switched on by unauthorised
personnel.
Item
Component
Function
14
"Tilting
backward&forward" button
Tilting the fork backward or forward.
15
"Reach
backward&forward" button
Reach the mast backward or forward.
16
“Lower&Lift” button
Lowers or Raises load forks.
17
“Right&Left”button
Reach the fork right or left. (Optional )
18
Travel switch
Controls the driving speed and direction.
19
Horn button
Triggers a warning signal.
20
Collision safety switch
Safety function when activated, forces the truck to reverse its
travelling direction and stops when the switch is release.

5
1.2.3 Battery discharge indicator
The LEDs (1) represent battery residual
capacity, The LCD (2) displays the
operating hours.
Battery Discharge Indicator(1)
The battery charge status is display when
the key switch is turn on.
The colours of the LEDs (1) represent the
following conditions:
Component
LED colour
value
Standard battery residual capacity
Green
70-100%
Orange
50-60%
Flashing Red
0-20%
Battery discharged at 70%, one lit red segment and one flashing red segment.
Battery discharged at 80%, two flashing red segments. Lifting is inhibited. The battery
must be charged.
Operating hours display(2)
Display range between 0.0 and 99,999.0 hours. Travel and lifting are logged. This is a
backlit display.
Power up test
On power up the display shows:
• the operating hours
• the charge status
Low Voltage Protection
This vehicle has a low-voltage protection function.
When the battery residual capacity is less than 20%, the vehicle will appear that
the driving speed is slow and the fork can not be lifted. And now the battery needs
to be charged.

6
1.2.4 Folding operator pedal
Folding operator pedal have two state: fold and
unfold. While the state of Folding operator pedal
changed the Travel speed (Max) changed too.
Because of gas spring the folding operator pedal
can fold self-motion.
1.2.5 Side arm
Travel speed (Max) will change when the state
of side arm is changed. Travel speed (Max) is
much higher when the side arm is unfolded. The
side arm can protect operator when truck
running in high speed.
1.2.6 Emergency stop switch
The supply current is interrupted, all electrical
functions are deactivated and the truck is
automatically braked.

7
1.3 Standard Version Specifications
1.3.1 Performance data for standard Reach Trucks
Item
Description
CQE12R
CQE15R
Unit
Drive unit
Battery
Battery
Operator type
standing
standing
Q
Load capacity
1.2
1.5
t
c
Load center
500
500
mm
Travel speed, laden/ unladen
5.5/6.0
5.5/6.0
km/
h
Lifting speed, laden/ unladen
0.105/0.185
0.1/0.145
m/ s
Lowering speed, laden/ unladen
0.16/0.14
0.22/0.14
m/ s
Reaching speed, laden / unladen
0.08/0.10
0.07/0.08
m/ s
Maximum gradeability, laden/ unladen
6/10
6/10
°
Service weight (Duplex Mast,With battery)
1745
1955
kg
Loading
Unladen, Front / Rear, fork
advanced
1052/782
1132/901
kg
Unladen, Front / Rear, fork
retracted
1286/539
1425/610
kg
Laden, Front / Rear, fork
advanced
454/2510
391/3093
kg
Laden, Front / Rear, fork
retracted
1110/1875
1244/2237
kg
Drive motor rating S2 60 min.
1.5
1.5
kW
Lift motor rating at S3 15%
3
3
kW
Battery voltage/ rated capacity (5h)
24/210
24/270
V/
Ah
Battery weight
190
230
kg
1.3.2 Dimensions
Item
Description
CQE12R
CQE15R
Unit
y
Wheelbase
1310
1412
mm
h1
Height, mast lowered
2065
2065
mm
h2
Free lift
0
0
mm
h3
Lift height
3000
3000
mm
h4
Height, mast extended
4000
4000
mm
h7
Seat height/standing height
150
150
mm
h8
Height of wheel arms
235
235
mm
l1
Overall length
2312
2332
mm
l2
Length to face of forks
1242
1262
mm
b1/
b2
Overall width
850/988
850/1018
mm
s/e/l
Fork dimensions
40/100/1070
40/100/1070
mm
b3
Fork Frame width
956
956
mm
b5
Distance between fork-arms
200-650
200-650
mm

8
b4
Distance between wheel
arms/loading surfaces
698
698
mm
α/β
Tilt of mast/fork carriage
forward/backward
2/4
2/4
°
l4
Reach distance
500
610
mm
m1
Ground clearance, laden,
below mast
75
75
mm
m2
The minimum ground
clearance of frame
70
70
mm
Ast
Aisle width1）, 1000×1200
pallet crossways
2683
2726
mm
Ast
Aisle width1）, 800×1200
pallet lengthways
2739
2766
mm
Wa
Outer turning radius
1597
1697
mm
l7
Length across wheel arms
（exclusive fork ）
1700
1822
mm
Tyre type
polyurethane/polyuret
hane
polyurethane/polyuret
hane
Tyre size, driving wheels
Φ230× 75
Φ260× 105
Φ230× 75
mm
Tyre size, loading wheels
Φ210x85
Φ102x73
Φ254× 102
mm
Tyre size, caster wheels
Φ130× 55
Φ130× 55
mm
Wheels, number driving，
caster/loading (x=drive
wheels)
1x2 / 2
1x2 / 2
b10
Track width, front,driving
side
0
0
0
mm
b11
Track width,rear,loading side
900
914
mm
1）Including safety distance a = 200 mm
2）Sound pressure level at the driver’s ear 74 dB(A)

9
Standard Mast Types （mm）
Mast types
Close Mast
height
Free height
lift height
Extended Mast
Height
h1
h2
h3
h4
Not For
Shifter Side
Duplex
Mast
1815
0
2500
3500
1915
0
2700
3700
2065
0
3000
4000
2215
0
3300
4300
2365
0
3600
4600
2565
0
4000
5000
2715
0
4300
5300
Triplex
Mast
1735
740
3500
4500
1900
905
4000
5000
2065
1070
4500
5500
2165
1170
4800
5800
2230
1235
5000
6000
2395
1400
5500
6500
For Shifter
Side
Duplex
Mast
1815
0
2500
3525
1915
0
2700
3725
2065
0
3000
4025
2215
0
3300
4325
2365
0
3600
4625
2565
0
4000
5025
2715
0
4300
5325
Triplex
Mast
1735
715
3500
4525
1900
880
4000
5025
2065
1045
4500
5100
2165
1145
4800
5400
2230
1210
5000
5600
2395
1375
5500
6100

10
Service weight （include battery）(kg)
Mast types
Mast height
（mm）
Service weight（kg）
CQE12R
CQE15R
Duplex Mast
2500
1710
1920
2700
1725
1935
3000
1745
1955
3300
1765
1975
3600
1785
1995
4000
1810
2010
4300
1830
2040
Triplex Mast
3500
1880
2090
4000
1910
2120
4500
1940
2150
4800
1960
2170
5000
1970
2180
5500
2000
2210
Length across wheel arms （mm）
Mast types
CQE12R
CQE15R
Not For Shifter
Side
For Shifter Side
Not For Shifter
Side
For Shifter Side
Duplex
Mast
Triplex
Mast
Duplex
Mast
Triplex
Mast
Duplex
Mast
Triplex
Mast
Duplex
Mast
Triplex
Mast
Overall length
（minimum）
l1
2312
2354
2347
2389
2332
2379
2367
2413
Length to face of
forks
l2
1242
1284
1277
1319
1262
1309
1297
1344
Reach distance
l4
500
470
470
435
610
570
570
535
Aisle width for
pallets 1000 ×
1200 crossways
Ast
2684
2715
2710
2742
2726
2759
2751
2784
Aisle width for
pallets 800 ×
1200 lengthways
Ast
2739
2777
2770
2808
2766
2808
2797
2839
Aisle width for
pallets 1000 ×
1200 lengthways
Ast
2786
2822
2816
2853
2817
2857
2847
2886
Aisle width for
pallets 800 ×
1200 crossways
Ast
2549
2575
2605
2597
2603
2629
2622
2649

11

12
1.4 Identification points and data plates
Item
Description
Item
Description
1
Direction decal on control
handle
6
AC Power Decal
2
“No passengers” Decal
7
“Emergency stop switch”
Decal
3
Reach Truck data plate
8
“Never put your hands in
inner.”warning
4
Key Switch Decal
9
Strap point for crane lifting
5
Operator Warning Decal
10
“Never stand ” warning