ep F4 User manual

Part No.508000005071
V1 10/2021
Electric pallet truck
Operation Manual
F4

EP EQUIPMENT CO.,LTD. is one of the world’s
leading companies manufacture, design
material handling equipment and provide related
service. With over 100,000 square metres plant
it produces over 100,000 trucks per year, and
provides professional, e󰀨ective and optimized
material handling solutions worldwide, until now
it has developed three major kinds of business:
Material handling equipment: Focus
on electric forklift and warehouse
equipment
OEM parts: Global parts supply
Imow industry,online: One-stop
industrial products supply
Guided by our customer-oriented concept, EP
has developed service centers in more than
30 countries around the world, from which
customers are able to receive timely local
service. Moreover, 95% of warranty parts can be
shipped out within 24 hours after been ordered.
Through our online after-sales service system,
customers can process their warranty claims,
order spare parts and consult the operation
manuals, maintenance materials and spare
parts catalogs.
With business all over the world, EP has
thousands of employees and hundreds
of agents worldwide to provide our global
customers with prompt local service.
Based on the concept of sharing economy ,
EP also o󰀨er rental service for various logistics
equipment. Adhering to the idea “Making the
leasing of logistic equipment more simple”,
EP is devoted to providing customized one-
stop leasing solutions for our customers with
our high quality, reasonable price and prompt
rental service.
EP’s mission&vision is “ Let more people apply
the electrical material handling equipment to
relieve the intensity of labour” and “Let’s grow
together”.
•
•
•
EP EQUIPMENT CO., LTD
Address: No.1 Xiaquan Village,
Lingfeng Street, Anji, Huzhou,
Zhejiang
Tel: + 86-0571-28023920
Website: www.ep-ep.com
Email: [email protected]

Thank you for buying our products.
The manual will show you the way of correctly using the truck as well as relevant preventive
maintenance and safety operation. The truck should be operated only by well-trained professionals
and by no means by non-working personnel. Operators are supposed to read through the manual
before actually operating the truck.
With the continuous upgradation and improvement of our company’s products, you may find a
slight di󰀨erence existing between your carrier and some introductions in the manual.
All the information, specications and illustrations in the manual are e󰀨ective in times of printing
and our company maintains the right to modify the specication (s) or design (s) of our products at
any time without any beforehand notication.
Means that failure to comply can cause risk to life and/or major damage to property.
Please strictly adhere to these safety instructions to avoid personal injury or major damage to
equipment.
Please pay attention to the important safety instructions.
Pay attention to Instruction.
i
CAUTION
NOTE
WARNING
DANGER
Explanations on the manual
Safety signs and corresponding esplations
Preface
Internet address and QR code of Parts manual
By entering the address http://www.ep-care.com in a
web browser or by
scanning the QR code, Login after registration, Select
“Parts purchase"
function and input part number or model name to nd
the truck.
NOTE: After registration, please send email
to info@ ep-care.com to activate your
account
Fig0000-00017OM

Intended use
The truck is designed for transporting and lifting the loads stated in the nameplate.
In particular we refer to:
• the safety rules of your trade association.
• In accordance with the special provisions for driving on public roads specied by national
specications.
• Other local regulations.
The rules for the intended and approved use of industrial trucks must be followed under all
circumstances by the responsible persons, especially by the operator and service personnel.
The user, and not manufacturer is responsible for any danger arising from applications not
authorised by the manufacturer.
If you want to use the truck for applications not mentioned in this manual, please rst contact your
authorised dealer.
No changes, particularly no modications and additions, may be made to the truck without the
approval of the manufacturer.
Technical description
• The truck consists of robust steel chassis and is driving on a traction wheel and 2 load wheels,
providing for good stability even with high loads.
• The truck will be stopped by a regenerative service brake and hold by an automatic
electromagnetic parking brake in it’s parking position.
• The load is lifted by a hydraulic cylinder that activates a lifting shaft that transmits the lifting
movement by a push-rod to the load wheels.
• The F4 can be equipped with two kinds of control hand. The control handle is used for smooth
steering and control of drive speed, lifting and lowering, braking and the horn without changing
the position of the hand. The long tiller shaft allows e󰀨ortless steering and a safe distance to the
truck. A spring returns the control handle always into a vertical position that activates the brake
automatically.
• The F4 can be equipped with two lithium-ion battery , when the one is low power, it can be
removed from side e󰀨ortlessly, the rest battery can still support the truck to work.
• An electronic controller operates all electric functions and guaranties safety.
• Adopted single-cylinder two-connecting rod structure is simple and reliable, with good lifting
• synchronism.
• A key switch secures the truck from unauthorized use.
• The ergonomic design of the truck guaranties safe and easy operation.
This manual is used for operation and mainten
ance, the detail parameters, size and specicatio
ns in context is only for reference , the real para
meters will depend on sale les.
Manual pictures for reference only, the real car
shall prevail, and shall not a󰀨ect the manual use.
Manual pictures only sign for one of the models
in this series models.
Schematic views
Fig1154-00006OM

In the manual, “equipment user” refers to any natural person or legal person directly using or
appointing or authorizing others to use the carrier. In such special situations as renting or sales,
the “equipment user” represents the interested parties supposed to bear operation obligations
as specied by the contractual terms concluded between equipment owner and corresponding
users. Equipment users must ensure the use of the carrier only for purposes specied and timely
eliminate all the dangers that may threaten the life and health of the users themselves or any other
third party, in addition to which they must also strictly abide by accident prevention provisions,
other safety technology provisions and equipment operation, maintenance and repair guidelines,
and ensure that all the operators seriously read and completely understand the contents of the
operation instruction.
Should any violation of the operation instruction occur, the quality guarantee of our company will be
invalid automatically, and our company will assume none of the responsibilities for losses resulting
from any nonstandard operation of the equipment implemented by any client, equipment user or
any third party without the authorization of the client service department of our company.
Obligations and responsibilities of equipment user
Modication
Unauthorized modication to the truck can result in injury or death.
Can not remove, disable or modify any safeguards or other safety devices.
Exception:Only in the event that the truck manufacturer is no longer in business and there is no
successor in the interest to the business, may the user arrange for a modication or alteration to a
powered industrial truck, provided, however, that the user
a) arranges for the modication or alteration to be designed, tested and
implemented by an engineer(s) expert in industrial trucks and their safety.
b)maintains a permanent record of the design, test(s) and implementation of the modication or
alteration.
c) approves and makes appropriate changes to the capacity plate(s), decals, tags and operation
manual.
d) a󰀩xes a permanent and readily visible label to the truck stating the manner in which the truck
has been modied or altered, together with the date of the modication or alteration and the name
and address of the organization that accomplished those tasks.
Wind forces can a󰀨ect the stability of a truck when lfting, lowering and transporting loads with large
surface areas .
Light loads must be especially secured when they are subjected to wind forces. This will prevent
the load from sliding or falling.
Stop the truck in both cases.
Wind loads

Frame installation
• Install the front and rear frame before operating the truck for the rst time.
• Put the front frame (1) under the rear frame (2) and insert the cylinder (3) into the cylinder block
(4);
• Connect the harness and wires;
• Screw six bolts (6) to connect the rod and drive axle.
• Install the batteries (7) of both side.
• Now the truck can be operated. Follow chapter B Section 1.3.2 Commissioning.
1
2
7
7
3
6
4
Fig1154-00004OM

Declaration
EP EQUIPMENT CO., LTD.
Address: No.1 Xiaquan Village, Lingfeng Street, Anji, Huzhou, Zhejiang
We declare that the machine
Industrial truck: according to this operation manual
Type: according to this operation manual
complies with the most recent version of Machinery Directive 2006/42/EC.
Personnel authorised to compile the technical documents:
See EC/EU Declaration of Conformity
EP EQUIPMENT CO., LTD.
EC/EU Declaration of Conformity
The manufacturer declares that this industrial truck complies with the EC Machinery Directive
and the provisions of other applicable EC/EU directives e󰀨ective at the time of sale. This can be
veried by means of the EC/EU Declaration of Conformity and the relevant certication label on the
nameplate.
The industrial truck is supplied with the EC/EU Declaration of Conformity document. This
declaration proves that this truck complies with the requirements of the EC Machinery Directive.
Unauthorised modication or additional installation of equipment to the structure of the industrial
truck may a󰀨ect its safety, and will therefore invalidate the EC/EU Declaration of Conformity.
The EC/EU Declaration of Conformity must be carefully stored and made available to be presented
to the relevant authorities when necessary. If this industrial truck is sold, this declaration document
must be handed over to the new owner.
Legal requirements for marketing

A Nameplates and alarming labels..........................................................................................A1
B Operation .............................................................................................................................B1
1.1Utilization safety specication..............................................................................................B1
1.1.1 EN standards...................................................................................................................B2
1.1.2 Conditions for application ...............................................................................................B3
1.1.3 Stability ...........................................................................................................................B3
1.2 Display and Manipulation ...................................................................................................B4
1.2.1 Truck overview.................................................................................................................B4
1.2.2 Control handle .................................................................................................................B5
1.2.3 Key switch ......................................................................................................................B6
1.2.4 Display instrument...........................................................................................................B6
1.3 Truck use and operation .....................................................................................................B7
1.3.1 Preparation for use..........................................................................................................B7
1.3.2 Comissioning...................................................................................................................B8
1.3.3 Truck starting ...................................................................................................................B9
1.3.4 Running, steering and braking.......................................................................................B10
1.3.5 Goods picking................................................................................................................B14
1.3.6 Parking the truck securely .............................................................................................B15
1.3.7 Drive directions..............................................................................................................B16
1.3.8 Loading..........................................................................................................................B17
1.3.9 Using the truck on a slope.............................................................................................B18
1.3.10 Truck transport.............................................................................................................B19
1.3.11 How to remove a broken truck.....................................................................................B20
1.3.12 Operating the truck without its own drive system ........................................................B21
C Battery use and maintenance .............................................................................................C1
1.1 Battery charging .................................................................................................................C3
1.1.1 Precautions......................................................................................................................C3
1.1.2 Charging the battery with external charger......................................................................C3
1.1.3 Battery type & dimensions&Charging time......................................................................C3
1.2 Battery removal and installation .........................................................................................C3
D Maintenance ........................................................................................................................D1
1.1 Truck maintenance .............................................................................................................D1
1.2 Maintenance table ..............................................................................................................D5
1.3 Maintenance Instructions....................................................................................................D7
1.3.1 Prepare the truck for maintenance and repairs ...............................................................D7
1.3.2 Remove the cover ..........................................................................................................D7
1.3.3 How to add hydraulic oil ..................................................................................................D8
1.3.4 How to add grease ..........................................................................................................D8
1.3.5 Checking the fuses..........................................................................................................D8
1.4 Recommissioning ...............................................................................................................D8
1.5 Final decommissioning, disposal........................................................................................D8
1.6 Tire replacement.................................................................................................................D8
E Technical data .......................................................................................................................E1
F Lithium batteries....................................................................................................................F1
1 Information on the conformity of lithium-ion batteries...........................................................F2
2 It is necessary to respect the following guidelines................................................................F2
3 Intended use.........................................................................................................................F2
4 Reasonably foreseeable misuse ..........................................................................................F2
5 Accessories ..........................................................................................................................F3
6 BMS (Battery Management System)....................................................................................F3
7 Nameplate ............................................................................................................................F3
7.1Safety and warning..............................................................................................................F3
Table of contents
Pg.

8 Transportation......................................................................................................................F5
8.1 Shipping faulty batteries .....................................................................................................F5
9 Instructions for disposal......................................................................................................F6
10 Charging..............................................................................................................................F6
11 Storage ...............................................................................................................................F7
12 Common Problems and Solutions......................................................................................F7
Table of contents
Pg.

REV. 10/2021
1A
Have the nameplates of a truck xed its main body and alarming labels pasted on its outer
cover.
Should any nameplate or alarming label lose or be damaged, please conduct replacement
immediately or contact with the sales department or corresponding agent of our company when
necessary.
Such truck-related information as product model, serial number, manufacturing date, rated
load lifting capacity, lifting height, load centre distance and dead weight are all shown in the
nameplates.
1.1 Nameplates and alarming labels
A
Read operation
manual label
Anti-pinch hand
label
Do not rest on
the pallet truck
label
Hydraulic oil port
Fig0000-00123OM Fig0000-00184OM
Fig0000-00030OM Fig0000-00178OM
Alarming labels

REV. 10/2021 2A
Hoisting
Remove the load before hoisting the pallet truck.
Disconnect the power supply.
Attach slings in the positions identied by the hook symbol.
Personnel must not stand below or near the truck when the pallet truck is being lifted.
DANGER
Nameplate
Item Description
1 PRODUCT NAME
2MODEL TYPE
3 SERIAL NO.
4 MANUFACTURE DATE
5 LIFT HEIGHT
6 UNLADEN MASS
7UNLADEN MASS WITHOUT
BATTERY
8 BATTERY VOLTAGE
9 RATED DRIVE POWER
10 MAX BATTERY WEIGHT
11 MIN BATTERY WEIGHT
12 RATED CAPACITY
13 LOAD CENTER
Fig0000-00015OM
1
2
3
4
5
6
7
8
9
10
11
12
13
Fig1154-00011OM

REV. 09/2021
1
B
1.1 Utilization safety specication
Operation
B
Don’t use the truck in
rainwater.
Don’t use the truck in non-
position.
Fig0000-00120OM
i
NOTE
i
NOTE
Special equipment and authorisation are required if the truck is to be constantly used in
conditions of extreme temperature or air humidity uctuations. We recommend with special
measures for the truck or buy the truck for cold store. If in doubt, contact the manufacturer's
customer service department.
• Average ambient temperature for
continuous duty: ＋25℃;
• Maximum ambient temperature,
short term (up to 1h): ＋40℃;
• Lowest ambient temperature
for trucks intended for use in
normal indoor conditions: ＋5℃;
Lowest ambient temperature for
trucks intended for use in normal
outdoor conditions: －20℃;
Lithium battery charging temperature range: 5~40℃, 0℃below the low-temperature
environment under the conditions of large-scale charging will cause damage to the battery;
Discharge temperature range: -20℃~55℃, low temperature (-20℃~0℃) discharge capacity
than at room temperature may be reduced compared to normal, it is normal; battery can be
40℃~55℃Ambient temperature, but the battery ambient temperature is too high, especially
in the long-term high temperature battery environment, will accelerate the aging of the battery
material, shorten the battery life, it is not recommended for long-term use at this temperature.
Ambient temperature exceeding the above range of charge and discharge temperature may
adversely aect the battery performance or damage, may greatly shorten the battery life, it
should be avoided at the above temperature.

REV. 10/2021 2B
Don’t place any part of
your body in any moving
part of the truck to avoid
being clamped.
Don’t leave the truck before
it is parked as regulated.
• Don’t use the truck when any
non-working personnel is in the
dangerous area.
• Don’t be distracted when using
the truck.
• Don’t be distracted when using
the truck.
Fig0000-00122OM
Conditions of operation road surface: the truck should run on solid, at, level and paved road
surfaces (including both running and lifting).
i
NOTE
• Avoid the use of the truck by
non-working personnel.
• Don’t ride on the truck.
• Don’t carry or lift people by the
truck.
Don’t use the truck on slippery
road surfaces.
(such as road surfaces with oil
stain or residual snow or those
frozen ones )
Don’t carry goods on steep
slope to prevent goods
from sliding o󰀨.
Fig0000-00121OM

REV. 09/2021
3
B
1.1.1 EN standards
Continuous sound level: 74 dB(A)
according to EN 12053 as stipulated in ISO 4871
The continuous sound level is a value averaged according to standard regulations, taking the
sound pressure level into account when driving, lifting and idling. The sound pressure level is
measured at the ear.
Electromagnetic compatibility (EMC)
The manufacturer confirms compliance with the limit values for electromagnetic emission and
interference immunity as well as testing of static electricity discharge according to EN 12895 and
the references to other standards contained therein.
Electrical or electronic components and their arrangement may only be modied after written
approval by the manufacturer has been obtained.
WARNING
• Fire extinguisher shall be equipped at the work site. Users can choose truck equipped with
re extinguisher. Driver and manger should be familiar with the re extinguisher position
and application method.
• Use tray when carrying small items, do not place on the fork directly.
• After power o󰀨, brake works and the truck can not be towed(dragged).
• Do wash the inner of the truck, do not place the truck outdoors and exposed to the rain.
• Before dismantle or repair the truck, lift the battery out of the truck rstly.
1.1.2 Conditions for application
Working condition requirements:
– The truck's maximum operation altitude is up to 2000m.
– Trucks can only be operated in adequately illuminated working areas to avoid injuries. In case
of insu󰀩cient light, an additional lighting equipment is needed to ensure that the driver can see
properly.
If you must travel on an incline, the gradients should be below A% at full load, or below B%
without a load.(For the value of A and B, refer to the Gradability in technical data)

REV. 10/2021 4B
1.1.3 Stability
Stability is guaranteed if your truck is used properly in accordance with its intended
purpose. Common reasons for a loss of truck stability include:
• Emergency stops or sharp turns
• Driving with a raised load or a load handling device
• Turning the vehicle around on or driving across a slope
• Driving up or down a slope with the load pointing downhill
• Driving with a wide load
• Carrying a swinging load
• Driving near the edge of a ramp or up steps
• Tilting the mast forward while carrying a
raised load
• Driving on uneven surfaces
• Overloading the truck
• Carrying bulky loads in strong winds
• When carrying liquid, its centre of mass inside the container may shift due to
inertial force (such as when pulling away, braking or turning)

REV. 09/2021
5
B
1.2.1 Truck overview
1.2 Display and Manipulation
1 Control handle 8 Fork arms
2 Control handle cover 9 Supply plug and display instrument
3 Lithium-ion battery
4 Driving hood
5 Controller
6 Driving wheel
7 Load wheels
Fig1154-00021OM

REV. 10/2021 6B
1.2.2 Control handle
11 Key switch Connect and interrupt control current.
12 Fault indicating lamp Shows the error state of the truck( see the chapter error code)
13 Horn button Send out sound warning signals.
14 Lift button Raises the load device. When the battery is
consumed about 85%, lifting function will be locked.
15 Lower button Lowers the load device.
16 Drive switch Controls travel direction and speed
17 Creep speed switch
If the control lever is set to the brake zone(B), and press
creep speed switch and drive switch at the same time, then the
vehicle will move at a low speed.
18 Emergency reverse
switch
By pressing this switch, the vehicle starts to travel in the
opposite direction.
18
Fig1154-00005OM

REV. 09/2021
7
B
1.2.4 Display instrument
Pulling out the key switch of a forklift
before leaving can prevent the forklift from
starting accidentally.
i
NOTE
1.2.3 Key switch
Key switch
Connect and interrupt control current.
• When the key rotates to gear “OFF”, the
control current of the truck will be interrupted;
• When the key rotates to gear “ON”, the control
current of the truck will be connected.
When the truck is started, the four light
indicator will light up. When the only
residual light indicator (4) is ashing, it
means that the truck capacity is low and it
should be charged immediately. Otherwise
the truck will be power o󰀨.
Low Voltage Protection
The car has low voltage protection
function.
When the battery power of forklift truck is
7%-15%. At this time, the truck can not lift
goods, but it can run normally. When the
battery power is less than 7%. At this time,
the truck can not be lifted and the driving
speed becomes slower.
i
NOTE
4321
It is normal that the light indicator will still
be on when the key switch is turned o and
the supply plug is not pulled out.
NOTE
i
Fig0000-00098OM
Fig1154-00002OM

REV. 10/2021 8B
1.3 Truck use and operation
1.3.1 Preparation for use
The following are inspection and preparation operations that must be implemented before the
truck is put into daily use.
Operator's Daily Checklist
Date
Truck No.
Department
Runtime
Meter Reading
Operator
No.
Table 1. Table of daily inspections by operators
WARNING
Daily Check Items O.K.(√) Remark
Check for Fluid Leakage
Check for scratches, deformation or cracks.
Check Decal Condition
Check the smooth movement of the wheels.
Check the function of the emergency brake
by activating the supply plug.
Check the tiller arm- switch braking function
Check the lifting and lowering functions by
operating the buttons.
Check if all bolts and nuts are tightened rmly.
Check the vertical creep of the truck.
Check the lithium-ion installation, making
sure not to damage the battery cables.
Recharge the lithium-ion battery
Table 1: Table of Daily Inspections by Operators is only a sample table for the daily inspections of
operators, and it can be adjusted according to specic requirements.

REV. 09/2021
9
B
The truck should be regularly maintained by qualied maintenance engineers or technicians
that have passed the training of and also been authorized by the manufacturer.
WARNING
The truck must only be operated on battery current!
To prepare the truck for operation after delivery or transportation, the following operations must be
performed:
Check the equipment for completeness.
If necessary, install the battery. Make sure that the battery cable is not damaged.
• Charge the battery.
• Check for Fluid Leakage.
• Check the brake function.
• Check the lifting and lowering function.
• Check the driving function.
• Check the steering function.
• The truck can now be started, see 1.3.3 Truck starting
The truck must only be operated with a lithium-ion battery.
1.3.2 Comissioning
WARNING
Wheel attening
If the truck has been parked for a long period, the wheel surfaces may tend to
atten. This attening has a negative e󰀨ect on the safety and stability of the truck.
Once the truck has covered a certain distance, the attening will disappear.
If the truck is delivered in multiple parts, setup and commissioning must only be performed by
trained, authorised personnel.
i
NOTE