Epson Disc Producer PP-100 User manual

for Mac
User’s Guide
M00050800

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information
contained herein. While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use
of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse
of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2012 Seiko Epson Corporation. All rights reserved.
Trademarks
Apple, Mac, and Mac OS are registered trademarks of Apple Inc. in the United States and/or other countries.
Intel is a registered trademark of Intel Corporation.
Adobe is a trademark of Adobe Systems Incorporated.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Other product names are trademarks or registered trademarks of their respective owners.
Marks Used in this Guide
The following marks are used in this guide to indicate important information.
Screens Appearing in this Guide
Unless otherwise indicated, the screens appearing in this guide are Mac OS X v10.7 screens with the PP-100.
Indicates information with which you must comply when using this product. Ignoring this
information and mishandling the product may cause it to fail or malfunction.
Indicates an additional explanation or information we want you to know.
Notes

3
Organization of this Manual
The following instruction guides are included with this product.
For Windows OS
For Mac OS
Setup Guide Briefly describes how to set up this product with illustrations. See User’s
Guide for more information.
User’s Guide (PDF) Presents detailed information users need to know such as the product/
software functions and operations, how to troubleshoot various problems,
as well as maintenance information.
It is included on the Discproducer Utility & Documents Disc. You can also
display it from the start menu after installing the software.
Setup Guide for Mac Briefly describes how to set up this product with illustrations. See User’s
Guide for Mac for more information.
User’s Guide for Mac
(This manual)
Presents detailed information users need to know such as the product/
software functions and operations, how to troubleshoot various problems,
as well as maintenance information.
It is included on the Discproducer Utility & Documents Disc For Apple Mac
OS. You can access it by clicking Launchpad, EPSON Software, and then
EPSON Total Disc Maker after installing the software.

4
Table of Contents
Trademarks..................................................................2
Marks Used in this Guide .........................................2
Screens Appearing in this Guide .............................2
Organization of this Manual.....................................3
Before Using this Product..........6
■For Safe Use........................................................6
Cautions for the Power Source.................................8
Cautions for Using .....................................................9
WARNING ................................................................ 10
FCC Compliance Statement for American Users ....
.....................................................................................10
For Canadian Users.................................................. 11
DECLARATION of CONFORMITY (For PP-100/
PP-100AP).................................................................. 11
■Cautions for CD/DVD discs..........................12
■Uses of this Product.........................................12
■Incidental Loss Arising from the Use of this
Product..............................................................12
■Restriction of Use.............................................12
Basic Operations ....................13
■Parts Names......................................................13
■Lights for the Status of the Product ..............17
■Turning Power On/Off...................................19
Turning On the Power .............................................19
Turning Off the Power.............................................19
■Opening/Closing the Disc Cover .................20
Opening the Disc Cover ..........................................20
Closing the Disc Cover ............................................21
■Handling Stackers ...........................................22
Stacker 1/Stacker 2 ..................................................22
Stacker 3.....................................................................23
Stacker 4 (Only for PP-100/PP-100AP).................24
Software Settings.....................25
■Installing Software...........................................25
System Requirements ..............................................26
■Properties Setting ............................................27
■Common Settings for Publishing..................29
Setting a Working Folder.........................................29
Notification Settings (Only for PP-100AP) ...........30
Write Settings (Only for PP-100/PP-50)................31
■Uninstalling the Software ..............................32
Using Software.........................34
■EPSON Total Disc Maker ...............................34
What is EPSON Total Disc Maker? ........................34
Starting EPSON Total Disc Maker..........................34
EPSON Total Disc Maker Help...............................34
Screen Configuration of EPSON Total Disc Maker..
.....................................................................................35
■EPSON Total Disc Utility ...............................38
What is EPSON Total Disc Utility? ........................38
Starting EPSON Total Disc Utility..........................38
EPSON Total Disc Utility Help...............................38
Screen Configuration of EPSON Total Disc Utility..
.....................................................................................39
■Printer Driver...................................................44
What is Printer Driver?............................................44
Displaying Printer Driver Screen ...........................44
Screen Configuration of Printer Driver .................45
Publishing Discs ......................48
■Compatible Disc Types...................................48
Printable Disc Types.................................................48
Writable Disc Types..................................................49
■Handling Discs ................................................50
Notes on Usage .........................................................50
Notes on storage .......................................................51
■Printable Area..................................................52
Setting the Print Area...............................................53
■Flow for Publishing Discs ..............................54
Selecting Publish Mode ...........................................56
Loading Discs............................................................60
Registering Write Data (Only for PP-100/PP-50) ....
.....................................................................................62
Creating Labels .........................................................64
Publishing Discs........................................................65
Setting Printer Driver and Publishing Discs.........67
Taking out discs ........................................................70

5
■Job Operations ................................................. 72
Pausing/Cancelling Jobs.........................................72
Priority Publishing...................................................73
Convenient Features ..............74
■Printing on User Defined Label Size Discs.. 74
■Creating Disc Copies (Only for PP-100/PP-50)
........................................................................... 75
Creating Copies Directly from Discs .....................75
Creating Copies from Disc Image Files.................77
■Adjusting Print Colors ................................... 78
Maintenance...........................80
■Replacing the Ink Cartridge .......................... 80
Checking the Ink Levels ..........................................80
How to Replace the Ink Cartridges .......................81
■Checking the Print Head Nozzles ................ 84
How to Perform a Nozzle Check ...........................84
■Cleaning the Print Head ................................ 86
How to Clean the Print Head.................................87
■Aligning the Print Head.................................89
■Correcting the Printing Position ................... 92
■Cleaning Your Product ................................... 95
Cleaning the Exterior...............................................95
Cleaning the Interior................................................95
Cleaning the Air Vents (Only for PP-100/PP-50) .... 
..................................................................................... 96
■Checking Maintenance Information.............97
■Replacing the Ink Pad (Only for PP-100/
PP-50) ................................................................ 99
How to Check When it is Time to Replace the Ink
Pad..............................................................................99
How to Replace the Ink Pad ...................................99
■Replacing the Maintenance Box (Only for 
PP-100AP) ...................................................... 100
How to Check When it is Time to Replace the
Maintenance Box .................................................... 100
How to Replace the Maintenance Box ................100
■Precautions for Transporting Your Product .... 
......................................................................... 102
Troubleshooting.................... 104
■Problems and their Remedies ..................... 104
Power/Control Panel Problems ...........................104
Disc Transferring (Input/Output) Problems......105
Disc Writing Problems (Only for PP-100/PP-50).....
...................................................................................106
Label Printing Problems........................................107
Other Problems.......................................................109
■Checking Lights for Errors ...........................110
Error Associated with Covers...............................110
Error Associated with Disc Transfer.................... 111
Error Associated with Stacker ..............................113
Error Associated with Ink .....................................114
Error Associated with Printer............................... 115
Error Associated with Drives (Only for PP-100/
PP-50) ....................................................................... 116
Other Error ..............................................................117
■Checking with EPSON Total Disc Utility...118
■When Discs Cannot be Published ...............119
■Disc Does not Come Out ............................. 123
Drive Tray Does not Come Out (Only for PP-100/
PP-50) .......................................................................123
Printer Tray Does not Come Out..........................124
■Disc Recording Surface is Stained with Ink.... 
......................................................................... 129
Appendix.............................. 134
■Where to Get Help........................................ 134
Before Contacting Epson .......................................134
Help for Users in the United States and Canada.....
...................................................................................134
Help for users in Europe (EMEA)........................134
Help for Australia...................................................135
■Product Specifications.................................. 136
Basic Specifications ................................................136
■Consumables ................................................. 143
Ink cartridges and Maintenance Box ...................143
Discs .........................................................................143

6
Before Using this Product
For Safe Use
To use this product safely, be sure to read this guide as well as the other instruction guides included with this
product before using it.
Keep this guide at hand so that you can resolve any questions you have about this product.
To prevent harm to customers and other people or damage to property, this guide contains the following symbols and
warning displays for operations and use that may be dangerous. Please thoroughly understand this information
before you read this guide.
WARNING
If this display is ignored and the product is mishandled, it may result in death or serious
injury.
CAUTION
If this display is ignored and the product is mishandled, it may result in bodily harm or
physical damage.
Indicates action that should not
be performed (prohibited).
Indicates items (instruction,
action) that must be performed.
Indicates that disassembly is
prohibited.
Indicates that the plug should be
disconnected from the outlet.
Indicates that touching the
product with wet hands is
prohibited.
Indicates that the product must
be used with the power cord
grounded.
Indicates that the product must
not come in contact with water.

7
Before Using this Product
Install this product in the following type of place.
Place that is flat and stable Place with the following temperature and
humidity range
When using this product in a place where static electricity is easily generated, use an
antistatic mat or other product to prevent static electricity.
Do not install on a surface that is smaller than the base of the product. 
If the rubber feet on the bottom of the product extend beyond the surface the product is
installed on, it places stress on the internal mechanisms, which negatively affects disc
writing, printing and transporting. Be sure to install on a flat surface that is wider than the
product so that all of the feet on the base of the product rest firmly on it.
WARNING
Do not block the air vents on this product.
Blocking the air vents may result in internal heat build-up and fire.
Do not install in the following types of places.
Tight spaces where ventilation is poor, such as in a closet or on a bookshelf
On a rug or bed
If you place the product by a wall, leave more than 10 cm between the back
of the product and the wall. It is also necessary to leave enough space in front
of the product to open and close the disc cover.
Do not install in a place where volatile substances, such as alcohol or paint
thinner, are present or in a place where there is fire. 
This may result in electric shock or fire.
CAUTION
Do not install or store in an unstable place (such as on a wobbly or tilted
surface), in reach of children, or in a place subject to vibration from other
machines.
There is a risk that it could drop or fall over, resulting in injury.
Do not install in places where there is excessive moisture or dust, risk of getting
wet, direct sunlight, severe changes in temperature and humidity, or close to
heating and cooling devices.
There is a risk of electric shock, fire, and malfunction or failure of this product.
Flat

8
Cautions for the Power Source
WARNING
Do not connect or disconnect the power plug with wet hands.
This may result in electric shock.
Use only the type of power source indicated on the product’s label.
Use of the wrong type of power source may result in electric shock or fire.
Do not plug the power cord into an outlet with many other cords connected to
it.
This may result in heat build-up and fire.
Do not use a damaged power cord.
This may result in electric shock or fire.
If the power cord is damaged, consult your dealer for repairs.
Observe the following when handling the power cord.
Do not modify the power cord
Do not place heavy objects on the power cord
Do not bend, twist or pull the power cord by force
Do not wire the cord near heating appliances
Be careful when handling the power plug.
Mishandling may result in fire.
Do not leave plugged into a power source with foreign matter such as dust
on it
Firmly insert the prongs of the power plug all the way
When you disconnect the power plug from the outlet, be sure to turn off the
power and hold the plug as you pull.
If you stretch the power cord, it may become damaged, which could result in
electric shock or fire.
Use only the power cord supplied with the product. Also, do not use the power
cord supplied with this product with any other devices.
This may result in electric shock or fire.
For safety reasons, be sure to ground the power cord.
The power cord supplied with the product has a 3-pin cable with a power
system grounding (PE) terminal, so connect it to an outlet that is grounded
securely.
Regularly disconnect the power plug from the outlet and clean the base of the
prongs and between the prongs.
If you leave the power plug connected to an outlet for a long time, the base
of the power plug prongs may become dusty, which may result in short circuit
and fire.
CAUTION
For safety, be sure to disconnect the power plug from the outlet when you will
not be using the product for a long time.

9
Before Using this Product
Cautions for Using
WARNING
Do not continue to use under abnormal conditions such as smoke, unusual
odors or sounds.
This may result in electric shock or fire.
Immediately turn off the power, disconnect the power plug from the outlet,
and contact your dealer or the Epson Repair Center about repairs. Servicing
the product yourself is dangerous, so never attempt it.
If a foreign object, water or other liquid enters the product, do not continue to
use it.
This may result in electric shock or fire.
Immediately turn off the power, disconnect the power plug from the outlet,
and contact your dealer or the Epson Repair Center about repairs.
Do not attempt to service the product yourself
This may result in injury, electric shock, fire or malfunction.
Do not use flammable gas sprays inside or around this product.
There is a risk that gas will build up and a spark may cause a fire.
Do not connect the cables (cords) to the product in a way other than that
specified in the instruction guide.
This may result in fire. Also, the connected devices may be damaged.
Do not insert or drop metal or flammable objects into the air vents or other
openings.
This may result in electric shock or fire.
CAUTION
Do not step or place heavy objects on top of the product.
Be especially careful in households with small children. There is a risk that it
could fall over or break, resulting in injury.
When connecting this product to a computer (or other devices) using a cable,
be careful to orient the connector the right way.
The connectors on the cables have a specific orientation. If you connect
incorrectly oriented connectors to both this product and the computer (or
other devices), this may result in the malfunction of both connected devices.
When storing or transporting this product, do not tilt it, stand it on end, or turn it
upside down.
When transporting the product, be sure to package it in the original box to
protect it from any impact.
For safety reasons, if you move this product, first check that the power is off, the
power plug is disconnected from the outlet, and all of the wires are
disconnected.

10
WARNING
The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this device. You
are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your
authority to operate the equipment.
For PP-100/PP-100AP in Europe and PP-50
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures.
FCC Compliance Statement for American Users
For PP-100/PP-100AP
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
CAUTION
When replacing the ink cartridges, be careful that the ink does not contact
your eyes or skin.
If ink gets into your eyes, immediately flush them with water, and if it gets onto
your skin, immediately wash the area with soap and water. Otherwise you may
have bloodshot eyes or a mild inflammation. In the rare event that there is a
problem, immediately consult a physician.
Do not disassemble the ink cartridges to replenish or refill the ink.
Do not shake the ink cartridge too hard.
The ink cartridge may leak if you shake it too much.
Store ink cartridges out of the reach of children. Also, do not ingest the ink.

11
Before Using this Product
For PP-50
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
For Canadian Users
For PP-100/PP-100AP
This Class B digital apparatus complies with Canadian ICES-003.
For PP-50
This Class A digital apparatus complies with Canadian ICES-003.
DECLARATION of CONFORMITY (For PP-100/PP-100AP)
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power
Supplies used with Class B Personal Computers:
We: EPSON AMERICA, INC.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: [phone]
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC
rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be
compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected
to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR
§2.909 Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: EPSON
Type of Product: DVD Publisher / DVD Printer
Model: N131A / N151A

12
Cautions for CD/DVD discs
Before using this product, run an operation check to make sure it is functioning normally. Also, back up the data on
CD/DVD discs onto separate media as necessary. Data may be damaged or lost at the following times:
When there is static electricity or electrical noise
During improper use
During a malfunction or repair
When there is damage due to a natural disaster
Even if the product is still under warranty, Epson accepts no responsibility for data that is lost or damaged due to
causes not limited to those listed above.
Uses of this Product
This product is for business use and not for household use.
Incidental Loss Arising from the Use of this Product
Should you not obtain the results you expect from this product, including the bundled software, we cannot provide
compensation for incidental loss arising from that fact, such as expenses required for the use of this product and lost
earnings that would have been gained through the use of this product.
Restriction of Use
When this product is used for applications requiring high reliability / safety, such as transportation devices related to
aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional /
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not intended
for use in applications requiring extremely high reliability / safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical care,
etc., please make your own judgment on this product’s suitability after a full evaluation.

13
Basic Operations
Basic Operations
Parts Names
Front
Back
1 Control panel
Use to control the product. It also shows the status
of the product.
See “Control panel” on page 16 for details.
2 Ink cartridge cover
Open to insert and replace ink cartridges.
3Powerbutton
Use to turn the product on and off.
4 Disc cover
Open to load and take out discs.
1 USB interface connector
Plug the USB cable into this connector.
2 Interface cable holder
Use to fix the USB cable.
3 AC inlet
Plug the power cord into this connector.
4 Rear printer cover
Open this cover only when a disc is stuck in the
printer tray.
5 Air vents
Expel heat generated inside this product to
prevent the temperature from rising. Leave at
least 10 cm between the back of the product
and the wall for ventilation.
6 Maintenance box cover
Open this cover to replace a maintenance box or
remove a disc stuck in the printer tray.
2
1
3
4
1
2
3
4
4
5
12
3
6
5
PP-100AP
PP-100/PP-50

14
Inside
1Drive1
Writes data on the recording surface of the discs.
2Drive2
Writes data on the recording surface of the discs.
3 Printer
Prints on the label surface of the discs.
4Stacker3
Use as the disc output stacker. Holds up to about 50 discs.
5Stacker4
Use as a disc output stacker. Holds up to about 5 discs.
6 Lock lever
Locks and unlocks Stacker 4. Be sure to lock when using Stacker 3.
7Arm
Transports discs.
8Stacker1
Use Stacker 1 as a disc input stacker. Holds up to about 50 discs.
9Stacker2
Use Stacker 2 as a disc input or output stacker. Holds up to about 50 discs.
8
7
9
3
1
4
2
5
6
PP-100/100AP

15
Basic Operations
1Drive
Writes data on the recording surface of the discs.
2 Printer
Prints on the label surface of the discs.
3Stacker3
Use as the disc output stacker. Holds up to about 20 discs.
4Arm
Transports discs.
5Stacker1
Use Stacker 1 as a disc input stacker. Holds up to about 50 discs.
6Stacker2
Use Stacker 2 as a disc input or output stacker. Holds up to about 50 discs.
5
4
6
2
1
3
PP-50

16
Control panel
*Job: Processing performed by this product, such as writing and printing data
1 Power light
Flashes or turns on when the power is turned on.
2BUSY light
Flashes when a job*is being processed.
3ERROR light
Flashes or turns on when an error occurs.
4INK light
Flashes or turns on depending on the ink status.
5 Cleaning button
Cleans the print head.
6STACKER light
Flashes or turns on depending on the stacker status.
2
3
1
45 6
2
3
1
456
PP-100/PP-100AP
PP-50

17
Basic Operations
Lights for the Status of the Product
This section describes the status of the product using the lights displayed on the control panel.
The status of the product is also indicated by the combination of lights flashing/turning on. See “Checking Lights for
Errors” on page 110 for details.
Indicator light Flashing/On Status
Power light
On The power is on.
When only the Power light is on, the product is on
standby for data.
Flashing Product is being initialized.
When it flashes rapidly, it is shutting down
BUSY BUSY light
Flashing Product is processing a job.
For the PP-100 or PP-100AP, when the BUSY light is
flashing rapidly, a disc is being ejected, so do not pull
out Stacker 4. Discs may be damaged.
ERROR ERROR light
On The cover, disc transport system, stacker, drive, or
printer is experiencing an error.
Flashing The unit is experiencing a problem.
INK INK light
On
The ink cartridge has reached its replacement time,
the ink cartridge is not correctly installed, or incorrect
ink cartridge is installed.
For information on replacing ink cartridges, see
“Replacing the Ink Cartridge” on page 80.
Flashing The ink is low. Obtain a replacement ink cartridge.
PP-100/PP-100AP PP-50

18
* PP-50 does not have the STACKER 4 light.
STACKER
1/2/3/4* STACKER light
On The stacker is overloaded or full.
Flashing The stacker is empty or not correctly inserted.
The STACKER light flashes when the input stacker is empty; however. the beginning of the
light flashing may not match the exact time that the stacker becomes empty.
Indicator light Flashing/On Status
Notes

19
Basic Operations
Turning Power On/Off
This section describes how to turn the power on and off.
Turning On the Power
1Connect the power cord.
2Press the power button.
The Power light flashes green, then stays on.
Turning Off the Power
Press the power button until the Power light flashes.
The Power light flashes in green then goes off; then the power is turned off.
The fan may continue to operate after the power is turned off, but it will automatically
stop after 15 minutes.
The product may not be recognized by the PC when the power is turned back on while
fan is operating. In this case, disconnect the USB cable and connect it again.
If the product is operating, wait for 10 seconds after operation is stopped; then turn off
the power.

20
Opening/Closing the Disc Cover
When you load discs into the input stackers or take out discs from the output stackers, open and close the disc cover
as described below.
Opening the Disc Cover
Hold the handle, and open the disc cover in the direction indicated by the arrow in the
illustration below.
For PP-100
Do not open the disc cover while a job is being processed (while the BUSY light is
flashing). This could adversely affect the writing or printing quality.
If a job is being processed (while the BUSY light is flashing) and you need to open the
disc cover to load or take out discs, first pause the job and then open the disc cover.
See “Pausing/Cancelling Jobs” on page 72 for the procedure to pause a job.
If you open the disc cover while a job is being processed (while the BUSY light is
flashing), an alarm beep sounds and the current job enters the standby status. Closing
the disc cover automatically resumes the job.
While an alarm beep is sounding, the arm is moving. To ensure safety, do not put your
hands inside the product. Also, do not operate any stackers while an alarm beep is
sounding. This could damage the arm.
For PP-100AP/PP-50
If you open the disc cover while a job is being processed (while the BUSY light is
flashing), make sure the internal light has turned off and that the arm has stopped
moving before performing any operation, such as loading or taking out discs. Do not
put your hands inside the product or operate any stackers while the arm is moving. Also,
open and close the disc cover gently.
If you open the disc cover while a job is being processed (while the BUSY light is
flashing), the current job enters the standby status. Closing the disc cover automatically
resumes the job.