Epson SC-P8500D Series User manual

User's Guide
CMP0316-00 EN

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and their logos are registered trademarks or trademarks of Seiko Epson
Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Mac, macOS, OS X, Bonjour, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Chrome
™
, Chrome OS
™
, and Android
™
are trademarks of Google Inc.
Intel
®
is a registered trademark of Intel Corporation.
Adobe and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
HP-GL/2
®
and HP RTL
®
are registered trademarks of Hewlett-Packard Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2021 Seiko Epson Corporation.
SC-P8500D Series/SC-T7700D Series User's Guide
Copyrights and Trademarks
2

Contents
Copyrights and Trademarks
Introduction
NotesonManuals..........................7
MeaningofSymbols......................7
Illustrations............................7
ProductModelDescriptions................7
ManualOrganization.....................7
ViewingVideoManuals...................7
ViewingPDFManuals....................8
PrinterParts..............................9
FrontSection...........................9
AroundtheRollPaper....................10
AroundtheInkCartridges.................12
Back.................................13
Inside................................14
Controlpanel..........................15
Homescreenoperations..................16
Features................................18
RealizingHighResolution.................18
NotesonUsageandStorage..................18
Installationspace.......................18
Noteswhenusingtheprinter...............18
Noteswhennotusingtheprinter............19
Noteswhenusingthecontrolpanel..........19
Notesonhandlinginkcartridges............20
Notesonhandlingpaper..................20
SavingPower..........................21
Introducing the Software
SuppliedSoftware.........................23
Pre-installedSoftware......................24
UsingEpsonMediaInstaller.................25
StartingProcedure......................25
Configurationofmainscreen..............26
Edit Media Settings Screen Configuration. . . . . 29
AddingPaperInformation................31
EditingPaperInformation.................31
Sharing Paper Information with Multiple
Computers............................31
UsingWebConfig........................32
StartingProcedure......................32
ClosingProcedure.......................32
FunctionSummary......................33
UsingEpsonEdgeDashboard................33
StartingProcedure......................33
ClosingProcedure.......................33
UsingEPSONSoftwareUpdater..............34
Checkingsoftwareupdateavailability.........34
Receivingupdatenotifications..............34
Updating Software or Installing Additional
Software................................34
Checkingsoftwareupdateavailability.........34
Receivingupdatenotifications..............35
UninstallingSoftware......................35
Windows.............................35
Mac.................................36
Changing the Network Connection
Methods
SwitchingtoWiredLAN....................37
SwitchingtoWirelessLAN..................37
Directly Connecting Wirelessly (Wi-Fi Direct). . . . 38
Basic Operations
NotesonLoadingthePaper..................39
LoadingandRemovingtheRollPaper..........39
LoadingRoll1.........................39
RemovingRoll1........................41
LoadingRoll2.........................42
RemovingRoll2........................45
Loading and Removing Cut Sheets/Poster Board
......................................47
LoadingCutSheets......................47
LoadingPosterBoard....................50
Removing Cut Sheets/Poster Board. . . . . . . . . . 52
SettingLoadedPaper.......................53
HowtoSet............................53
When the paper type is not displayed on the
controlpanelorinthedriver...............54
Optimizing Media Settings (Automatic
Adjustment).............................57
Precautions when performing Print
Adjustments...........................58
Automatic Adjustment Procedure. . . . . . . . . . . 58
If you cannot perform Automatic Adjustment
....................................58
FeedingRollPaperManually.................59
LoadingPaperforAutoTake-up..............59
LoadingMethodforAutoTake-up..........60
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
3

RemovingMethodforAutoTake-up.........63
BasicPrintingMethods(Windows)............65
BasicPrintingMethods(Mac)................68
Printablearea............................70
RollPaperPrintableArea.................70
CutSheetsPrintableArea.................71
Turning Off the Power Using Power Off Timer
......................................71
CancelingPrinting........................72
Adobe
®
PostScript
®
3
™
Expansion
Unit
Using the SSD Unit (Optional)
UsingtheSSDUnitfromthePrinterDriver......74
CreatingaStorageSpace....................75
SavingDatatoStorage......................76
Saving a Document from your Computer to
Storage(Windows)......................76
Saving a Document from your Computer to
Storage(Mac)..........................76
Saving Data from a Memory Device to Storage
....................................76
UsingDataSavedtoStorage.................77
PrintingDatainStorage..................77
SavingDatainStoragetoaMemoryDevice....77
Attaching a Document in Storage to an Email
....................................77
ManagingStorageSpacesandDocuments.......78
Searching for Storage Spaces and Documents
....................................78
DeletingaDocumentfromStorage..........78
Changing the Storage Period or Setting to
Indefinite.............................78
DeletingaStorageSpace..................78
Restricting Operations for Shared Storage
Spaces...............................78
Various Printing Methods
Enlargements and Horizontal and Vertical
Banners................................80
Fitting Documents to the Width of the Roll
Paper................................80
ChoosingaPrintSize....................81
FittingDocumentstotheOutputSize........82
PrintingatNon-StandardSizes...............84
PrintingCADDrawings....................86
Printing Using CAD/Line Drawing Mode in
thePrinterDriver.......................86
Printing Using HP-GL/2 and HP RTL
Emulation.............................87
AutomaticallySwitchRollPaperforPrinting.....87
Switching Between Roll 1 and Roll 2 According
tothePaperType.......................87
Switching Between Roll 1 and Roll 2 According
tothePageSize.........................89
Start Printing from Roll with Least Amount
Remaining, and Switch Between Roll 1 and
Roll2whenPaperRunsOut...............90
BorderlessPrinting........................92
Types of Borderless Printing Methods. . . . . . . . 92
SupportedPaper........................92
AboutRollPaperCutting.................93
SettingProceduresforPrinting.............94
Correctcolorandprint...................95
N-up/Poster.............................98
FoldedDouble-Side(Windowsonly).........99
Multi-PagePrinting(N-up)................99
Poster(WindowsOnly)..................100
PosterLayout(Windowsonly)............... 105
SettingProceduresforPrinting............ 106
SavingandRecallingSettings..............106
UsingEpsonSmartPanel...................107
UsingAirPrint.......................... 107
PrintingOvertheWeb(UploadPrinting).......107
FunctionSummary..................... 107
UploadandPrintProcedure..............108
Printing Files in a Shared Folder (Folder Printing)
..................................... 108
FunctionSummary..................... 108
PreparingaSharedFolder................ 109
PrintfromFolderProcedure.............. 109
Printing Files Directly from a USB Flash Drive. . . 110
Color Management Printing
AboutColorManagement..................112
ColorManagementPrintSettings............ 112
Settingprofiles........................ 113
Setting color management with applications. . . . . 113
Setting Color Management with the Printer
Driver.................................114
Color Management Printing by Host ICM
(Windows)........................... 114
Color Management Printing by ColorSync
(Mac)............................... 115
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
4

Color Management Printing by Driver
ICM(Windowsonly)....................116
Using the Printer Driver(Windows)
DisplayingtheSettingsScreen............... 118
WiththeStartbutton................... 118
DisplayingHelp......................... 119
ClicktheHelpButtontoDisplay........... 119
Right-click on the item you want to check and
display.............................. 119
CustomizingthePrinterDriver.............. 120
Saving various settings as your Select Settings
................................... 120
SummaryoftheUtilityTab................. 121
Using the Printer Driver(Mac)
DisplayingtheSettingsScreen............... 122
DisplayingHelp......................... 122
UsingPresets........................... 122
SavingPresets.........................122
DeletingPresets....................... 123
UsingEpsonPrinterUtility4................123
StartingEpsonPrinterUtility4............ 123
EpsonPrinterUtility4Functions...........123
Menu List
PaperSetting............................125
GeneralSettings......................... 132
SupplyStatus........................... 140
Maintenance............................141
Language.............................. 141
PrinterStatus........................... 142
Maintenance
PrintHeadMaintenance................... 143
MaintenanceOperations................. 143
PrintHeadNozzleCheck.................143
PrintHeadCleaning.................... 144
PaperFeedAdjust......................146
RuledLineAlignment................... 147
ReplacingConsumables....................148
ReplacingInkCartridges.................148
Replacing the Maintenance Box and
BorderlessMaintenanceBox.............. 150
Replacingtheautocutterblade............ 153
CleaningthePrinter...................... 155
Cleaningtheoutside.................... 155
Cleaningtheinside..................... 155
Problem Solver
WhenaMessageisDisplayed................158
When an Error Message and Error Code are
Displayed.............................. 159
Troubleshooting......................... 160
You cannot print (because the printer does not
work)............................... 160
The printer sounds like it is printing, but
nothingprints.........................162
The prints are not what you expected. . . . . . . . 163
Feedingorejectingproblems..............173
Others.............................. 176
Appendix
OptionsandConsumableProducts...........178
EpsonSpecialMedia.................... 178
InkCartridges.........................178
Others.............................. 181
SupportedMedia.........................182
EpsonSpecialMediaTable............... 182
Supported Commercially Available Paper. . . . . 191
SupportedPaperWidths................. 192
Before Printing on Commercially Available
Paper............................... 194
MovingorTransportingthePrinter...........196
Moving to Another Location in the Same
Building............................. 197
TransportingthePrinter................. 198
If the Environment Indoors or During
Transportation Drops to -10 °C or Lower. . . . . 198
SystemRequirements..................... 200
PrinterDriver.........................200
WebConfig.......................... 201
SpecificationsTable.......................202
Where To Get Help
TechnicalSupportWebSite.................205
ContactingEpsonSupport..................205
BeforeContactingEpson.................205
HelpforUsersinNorthAmerica...........205
HelpforUsersinLatinAmerica............206
HelpforUsersinEurope.................207
HelpforUsersinTaiwan.................207
Help for Users in Australia/New Zealand. . . . . 208
HelpforUsersinSingapore...............208
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
5

HelpforUsersinThailand................208
HelpforUsersinVietnam................209
HelpforUsersinIndonesia...............209
HelpforUsersinHongKong..............209
HelpforUsersinMalaysia................210
HelpforUsersinIndia.................. 210
HelpforUsersinthePhilippines........... 210
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
6

Introduction
Notes on Manuals
Meaning of Symbols
Warning: Warnings must be
followed to avoid serious
bodily injury.
Caution: Cautions must be
followed to avoid bodily
injury.
c
Important: Important must be
followed to avoid damage
to this product.
Note: Notes contain useful or
additional information on
the operation of this
product.
UIndicates related
reference content.
Illustrations
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manuals.
Product Model Descriptions
Some models described in this manual may not be
sold in your country or region.
Manual Organization
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Acrobat
Reader or Preview (Mac).
Setup Guide (booklet) Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
Pin-up Manuals Provides explanations for basic
printer operations. Print it out
and put it up on a wall near to
the printer.
General Information
(PDF)
Provides printer specifications
and contact details.
Online Manual
User's Guide (this
manual)
Provides overall information
and instructions on using the
printer and on solving
problems.
Administrator's
Guide (PDF)
Provides network
administrators with
information on management
and printer settings.
Epson Video Manuals Provides videos on performing
a variety of maintenance
procedures.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
You can view them by clicking Epson Video Manuals
from the top page of the Online Manual, or by
clicking the following blue text.
Epson Video Manuals
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
7

If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Acrobat Reader.
AClick to print the PDF manual.
BEach time it is clicked, the bookmarks are hidden
or shown.
CClick the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
DIf the reference is in blue text, click the blue text to
open the relevant page.
To return to the previous page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac
While pressing the command key, press the key.
EYou can input and search for keywords, such as
the names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac
Select Find in the Edit menu to open the search
toolbar.
FTo enlarge the text in the display that is too small
to see well, click . Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, use it to specify the range of the place you
want to enlarge.
For Mac
Click View menu - Zoom - Marquee Zoom in this
order to change the pointer to a magnifying glass.
Use the pointer as a magnifying glass to specify the
range of the place you want to enlarge.
GOpens the previous page or next page.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
8

Printer Parts
Front Section
AMaintenance cover
Open when replacing the auto cutter blade.
U“Replacing the auto cutter blade” on page 153
BPaper support
Change the position for feeding roll paper, cut sheets, and poster board. Also, when replacing the Borderless
Maintenance Box, set it to the top position.
CRoll 1
This can also be used to take-up media.
U“Loading Paper for Auto Take-up” on page 59
DRoll 2
U“Loading Roll 2” on page 42
ESecurity lock slot
You can install a security lock for theft prevention.
FUSB memory port
You can connect a USB flash drive to print directly.
U“Printing Files Directly from a USB Flash Drive” on page 110
GPaper basket
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
9

HControl panel
The printer is equipped with a 4.3-inch touch panel.
IPrinter cover
Open this cover when cleaning the inside of the printer or clearing jams.
JPaper support lock lever
The paper support lock lever.
Around the Roll Paper
ASpindle lock lever
The spindle lock lever.
BMedia edge guide
This fixes the roll paper placed on the spindle. Attach or remove the transparent media edge guide when load-
ing roll paper.
CSpindle
When loading roll paper, insert this through the roll paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
10