Epson SC-P8500D Series User manual

User's Guide
CMP0316-00 EN

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and their logos are registered trademarks or trademarks of Seiko Epson
Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Mac, macOS, OS X, Bonjour, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Chrome
™
, Chrome OS
™
, and Android
™
are trademarks of Google Inc.
Intel
®
is a registered trademark of Intel Corporation.
Adobe and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
HP-GL/2
®
and HP RTL
®
are registered trademarks of Hewlett-Packard Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2021 Seiko Epson Corporation.
SC-P8500D Series/SC-T7700D Series User's Guide
Copyrights and Trademarks
2

Contents
Copyrights and Trademarks
Introduction
NotesonManuals..........................7
MeaningofSymbols......................7
Illustrations............................7
ProductModelDescriptions................7
ManualOrganization.....................7
ViewingVideoManuals...................7
ViewingPDFManuals....................8
PrinterParts..............................9
FrontSection...........................9
AroundtheRollPaper....................10
AroundtheInkCartridges.................12
Back.................................13
Inside................................14
Controlpanel..........................15
Homescreenoperations..................16
Features................................18
RealizingHighResolution.................18
NotesonUsageandStorage..................18
Installationspace.......................18
Noteswhenusingtheprinter...............18
Noteswhennotusingtheprinter............19
Noteswhenusingthecontrolpanel..........19
Notesonhandlinginkcartridges............20
Notesonhandlingpaper..................20
SavingPower..........................21
Introducing the Software
SuppliedSoftware.........................23
Pre-installedSoftware......................24
UsingEpsonMediaInstaller.................25
StartingProcedure......................25
Configurationofmainscreen..............26
Edit Media Settings Screen Configuration. . . . . 29
AddingPaperInformation................31
EditingPaperInformation.................31
Sharing Paper Information with Multiple
Computers............................31
UsingWebConfig........................32
StartingProcedure......................32
ClosingProcedure.......................32
FunctionSummary......................33
UsingEpsonEdgeDashboard................33
StartingProcedure......................33
ClosingProcedure.......................33
UsingEPSONSoftwareUpdater..............34
Checkingsoftwareupdateavailability.........34
Receivingupdatenotifications..............34
Updating Software or Installing Additional
Software................................34
Checkingsoftwareupdateavailability.........34
Receivingupdatenotifications..............35
UninstallingSoftware......................35
Windows.............................35
Mac.................................36
Changing the Network Connection
Methods
SwitchingtoWiredLAN....................37
SwitchingtoWirelessLAN..................37
Directly Connecting Wirelessly (Wi-Fi Direct). . . . 38
Basic Operations
NotesonLoadingthePaper..................39
LoadingandRemovingtheRollPaper..........39
LoadingRoll1.........................39
RemovingRoll1........................41
LoadingRoll2.........................42
RemovingRoll2........................45
Loading and Removing Cut Sheets/Poster Board
......................................47
LoadingCutSheets......................47
LoadingPosterBoard....................50
Removing Cut Sheets/Poster Board. . . . . . . . . . 52
SettingLoadedPaper.......................53
HowtoSet............................53
When the paper type is not displayed on the
controlpanelorinthedriver...............54
Optimizing Media Settings (Automatic
Adjustment).............................57
Precautions when performing Print
Adjustments...........................58
Automatic Adjustment Procedure. . . . . . . . . . . 58
If you cannot perform Automatic Adjustment
....................................58
FeedingRollPaperManually.................59
LoadingPaperforAutoTake-up..............59
LoadingMethodforAutoTake-up..........60
SC-P8500D Series/SC-T7700D Series User's Guide
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RemovingMethodforAutoTake-up.........63
BasicPrintingMethods(Windows)............65
BasicPrintingMethods(Mac)................68
Printablearea............................70
RollPaperPrintableArea.................70
CutSheetsPrintableArea.................71
Turning Off the Power Using Power Off Timer
......................................71
CancelingPrinting........................72
Adobe
®
PostScript
®
3
™
Expansion
Unit
Using the SSD Unit (Optional)
UsingtheSSDUnitfromthePrinterDriver......74
CreatingaStorageSpace....................75
SavingDatatoStorage......................76
Saving a Document from your Computer to
Storage(Windows)......................76
Saving a Document from your Computer to
Storage(Mac)..........................76
Saving Data from a Memory Device to Storage
....................................76
UsingDataSavedtoStorage.................77
PrintingDatainStorage..................77
SavingDatainStoragetoaMemoryDevice....77
Attaching a Document in Storage to an Email
....................................77
ManagingStorageSpacesandDocuments.......78
Searching for Storage Spaces and Documents
....................................78
DeletingaDocumentfromStorage..........78
Changing the Storage Period or Setting to
Indefinite.............................78
DeletingaStorageSpace..................78
Restricting Operations for Shared Storage
Spaces...............................78
Various Printing Methods
Enlargements and Horizontal and Vertical
Banners................................80
Fitting Documents to the Width of the Roll
Paper................................80
ChoosingaPrintSize....................81
FittingDocumentstotheOutputSize........82
PrintingatNon-StandardSizes...............84
PrintingCADDrawings....................86
Printing Using CAD/Line Drawing Mode in
thePrinterDriver.......................86
Printing Using HP-GL/2 and HP RTL
Emulation.............................87
AutomaticallySwitchRollPaperforPrinting.....87
Switching Between Roll 1 and Roll 2 According
tothePaperType.......................87
Switching Between Roll 1 and Roll 2 According
tothePageSize.........................89
Start Printing from Roll with Least Amount
Remaining, and Switch Between Roll 1 and
Roll2whenPaperRunsOut...............90
BorderlessPrinting........................92
Types of Borderless Printing Methods. . . . . . . . 92
SupportedPaper........................92
AboutRollPaperCutting.................93
SettingProceduresforPrinting.............94
Correctcolorandprint...................95
N-up/Poster.............................98
FoldedDouble-Side(Windowsonly).........99
Multi-PagePrinting(N-up)................99
Poster(WindowsOnly)..................100
PosterLayout(Windowsonly)............... 105
SettingProceduresforPrinting............ 106
SavingandRecallingSettings..............106
UsingEpsonSmartPanel...................107
UsingAirPrint.......................... 107
PrintingOvertheWeb(UploadPrinting).......107
FunctionSummary..................... 107
UploadandPrintProcedure..............108
Printing Files in a Shared Folder (Folder Printing)
..................................... 108
FunctionSummary..................... 108
PreparingaSharedFolder................ 109
PrintfromFolderProcedure.............. 109
Printing Files Directly from a USB Flash Drive. . . 110
Color Management Printing
AboutColorManagement..................112
ColorManagementPrintSettings............ 112
Settingprofiles........................ 113
Setting color management with applications. . . . . 113
Setting Color Management with the Printer
Driver.................................114
Color Management Printing by Host ICM
(Windows)........................... 114
Color Management Printing by ColorSync
(Mac)............................... 115
SC-P8500D Series/SC-T7700D Series User's Guide
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Color Management Printing by Driver
ICM(Windowsonly)....................116
Using the Printer Driver(Windows)
DisplayingtheSettingsScreen............... 118
WiththeStartbutton................... 118
DisplayingHelp......................... 119
ClicktheHelpButtontoDisplay........... 119
Right-click on the item you want to check and
display.............................. 119
CustomizingthePrinterDriver.............. 120
Saving various settings as your Select Settings
................................... 120
SummaryoftheUtilityTab................. 121
Using the Printer Driver(Mac)
DisplayingtheSettingsScreen............... 122
DisplayingHelp......................... 122
UsingPresets........................... 122
SavingPresets.........................122
DeletingPresets....................... 123
UsingEpsonPrinterUtility4................123
StartingEpsonPrinterUtility4............ 123
EpsonPrinterUtility4Functions...........123
Menu List
PaperSetting............................125
GeneralSettings......................... 132
SupplyStatus........................... 140
Maintenance............................141
Language.............................. 141
PrinterStatus........................... 142
Maintenance
PrintHeadMaintenance................... 143
MaintenanceOperations................. 143
PrintHeadNozzleCheck.................143
PrintHeadCleaning.................... 144
PaperFeedAdjust......................146
RuledLineAlignment................... 147
ReplacingConsumables....................148
ReplacingInkCartridges.................148
Replacing the Maintenance Box and
BorderlessMaintenanceBox.............. 150
Replacingtheautocutterblade............ 153
CleaningthePrinter...................... 155
Cleaningtheoutside.................... 155
Cleaningtheinside..................... 155
Problem Solver
WhenaMessageisDisplayed................158
When an Error Message and Error Code are
Displayed.............................. 159
Troubleshooting......................... 160
You cannot print (because the printer does not
work)............................... 160
The printer sounds like it is printing, but
nothingprints.........................162
The prints are not what you expected. . . . . . . . 163
Feedingorejectingproblems..............173
Others.............................. 176
Appendix
OptionsandConsumableProducts...........178
EpsonSpecialMedia.................... 178
InkCartridges.........................178
Others.............................. 181
SupportedMedia.........................182
EpsonSpecialMediaTable............... 182
Supported Commercially Available Paper. . . . . 191
SupportedPaperWidths................. 192
Before Printing on Commercially Available
Paper............................... 194
MovingorTransportingthePrinter...........196
Moving to Another Location in the Same
Building............................. 197
TransportingthePrinter................. 198
If the Environment Indoors or During
Transportation Drops to -10 °C or Lower. . . . . 198
SystemRequirements..................... 200
PrinterDriver.........................200
WebConfig.......................... 201
SpecificationsTable.......................202
Where To Get Help
TechnicalSupportWebSite.................205
ContactingEpsonSupport..................205
BeforeContactingEpson.................205
HelpforUsersinNorthAmerica...........205
HelpforUsersinLatinAmerica............206
HelpforUsersinEurope.................207
HelpforUsersinTaiwan.................207
Help for Users in Australia/New Zealand. . . . . 208
HelpforUsersinSingapore...............208
SC-P8500D Series/SC-T7700D Series User's Guide
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HelpforUsersinThailand................208
HelpforUsersinVietnam................209
HelpforUsersinIndonesia...............209
HelpforUsersinHongKong..............209
HelpforUsersinMalaysia................210
HelpforUsersinIndia.................. 210
HelpforUsersinthePhilippines........... 210
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
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Introduction
Notes on Manuals
Meaning of Symbols
Warning: Warnings must be
followed to avoid serious
bodily injury.
Caution: Cautions must be
followed to avoid bodily
injury.
c
Important: Important must be
followed to avoid damage
to this product.
Note: Notes contain useful or
additional information on
the operation of this
product.
UIndicates related
reference content.
Illustrations
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manuals.
Product Model Descriptions
Some models described in this manual may not be
sold in your country or region.
Manual Organization
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Acrobat
Reader or Preview (Mac).
Setup Guide (booklet) Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
Pin-up Manuals Provides explanations for basic
printer operations. Print it out
and put it up on a wall near to
the printer.
General Information
(PDF)
Provides printer specifications
and contact details.
Online Manual
User's Guide (this
manual)
Provides overall information
and instructions on using the
printer and on solving
problems.
Administrator's
Guide (PDF)
Provides network
administrators with
information on management
and printer settings.
Epson Video Manuals Provides videos on performing
a variety of maintenance
procedures.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
You can view them by clicking Epson Video Manuals
from the top page of the Online Manual, or by
clicking the following blue text.
Epson Video Manuals
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
7

If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Acrobat Reader.
AClick to print the PDF manual.
BEach time it is clicked, the bookmarks are hidden
or shown.
CClick the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
DIf the reference is in blue text, click the blue text to
open the relevant page.
To return to the previous page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac
While pressing the command key, press the key.
EYou can input and search for keywords, such as
the names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac
Select Find in the Edit menu to open the search
toolbar.
FTo enlarge the text in the display that is too small
to see well, click . Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, use it to specify the range of the place you
want to enlarge.
For Mac
Click View menu - Zoom - Marquee Zoom in this
order to change the pointer to a magnifying glass.
Use the pointer as a magnifying glass to specify the
range of the place you want to enlarge.
GOpens the previous page or next page.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
8

Printer Parts
Front Section
AMaintenance cover
Open when replacing the auto cutter blade.
U“Replacing the auto cutter blade” on page 153
BPaper support
Change the position for feeding roll paper, cut sheets, and poster board. Also, when replacing the Borderless
Maintenance Box, set it to the top position.
CRoll 1
This can also be used to take-up media.
U“Loading Paper for Auto Take-up” on page 59
DRoll 2
U“Loading Roll 2” on page 42
ESecurity lock slot
You can install a security lock for theft prevention.
FUSB memory port
You can connect a USB flash drive to print directly.
U“Printing Files Directly from a USB Flash Drive” on page 110
GPaper basket
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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HControl panel
The printer is equipped with a 4.3-inch touch panel.
IPrinter cover
Open this cover when cleaning the inside of the printer or clearing jams.
JPaper support lock lever
The paper support lock lever.
Around the Roll Paper
ASpindle lock lever
The spindle lock lever.
BMedia edge guide
This fixes the roll paper placed on the spindle. Attach or remove the transparent media edge guide when load-
ing roll paper.
CSpindle
When loading roll paper, insert this through the roll paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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DCore adapter
Attach or remove the core adapter according to the size of the roll paper core.
U“Loading and Removing the Roll Paper” on page 39
ERoll2 unit lock lever
The roll2 unit lock lever.
FRoll2 unit
The unit for loading roll2.
U“Loading Roll 2” on page 42
GRoll2 removal button
Ejects and rewinds media for roll 2.
HRoll1 removal button
Ejects and rewinds media for roll 1.
IManual take-up button
Use this to take-up or rewind media when roll 1 is set to automatic take-up.
U“Loading Paper for Auto Take-up” on page 59
JPause/resume button
Use this to pause and resume take-up when roll 1 is set to automatic take-up.
U“Loading Paper for Auto Take-up” on page 59
KTake-up direction switch
When using roll 1 for automatic take-up, select the take-up direction (printed side out/printed side in).
U“Loading Paper for Auto Take-up” on page 59
LBorderless Maintenance Box
Maintenance box for borderless printing.
U“Replacing the Borderless Maintenance Box” on page 151
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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Around the Ink Cartridges
AInk cartridge cover
Open when replacing ink cartridges.
U“Replacing Ink Cartridges” on page 148
BMaintenance box cover
Open when replacing the maintenance box .
U“Replacing the Maintenance Box” on page 150
CMaintenance box
DInk Cartridges
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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Back
APort cover
BLAN port
Connects the LAN cable.
CUSB port
Connect to your computer with a USB cable.
DOptional storage unit slot
EAdobe
®
PostScript
®
3
™
expansion unit
The printer is equipped with the Adobe
®
PostScript
®
3
™
expansion unit.
FDC inlet
Connect the supplied power cable here.
GSecurity lock slot
You can install a security lock for theft prevention.
HRear cover 1
ICut sheet/Poster board paper slot (rear)
Paper slot for feeding cut sheet/poster board from the rear.
U“Loading and Removing Cut Sheets/Poster Board” on page 47
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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Inside
AAuto cutter blade
If the paper is not cut neatly, replace the auto cutter blade.
U“Replacing the auto cutter blade” on page 153
BPrint head
Try cleaning it when automatic cleaning does not clear clogging in the print head.
U“Cleaning around the print head and caps” on page 166
CCapping stations
Except when printing, these caps cover the print head nozzles to prevent them from drying. Try cleaning it
when automatic cleaning does not clear clogging in the print head.
U“Cleaning around the print head and caps” on page 166
DWipers
Used to wipe off ink that is stuck to the surface of the print head nozzles. Try cleaning these when automatic
cleaning does not clear clogging in the print head.
U“Cleaning around the print head and caps” on page 166
ESuction Cap
During head cleaning, this cap sucks the optimum amount of ink from the print head nozzles. Try cleaning
these when automatic cleaning does not clear clogging in the print head.
U“Cleaning around the print head and caps” on page 166
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
14

Control panel
AAuthentication system switching button
Lit when an authentication system is connected.
Press to switch the authentication system.
BHome button
Press this button while a menu is displayed to
return to the Home screen. The light is off when it
cannot be used during operations such as paper
feeding.
CPbutton (power button)
DBack button (authentication system only)
Lit when an authentication system is connected.
EControl panel
This is a touch panel to display the printer's status,
menus, error messages, and so on.
FAlert lamp
Turns on to notify you when an error has
occurred. You can check the details of the error on
the control panel.
Gybutton (stop button)
Press to stop operations.
HInformation button
You can check the status of the printer by viewing
consumable information and the list of messages.
You can also check the job history.
IAuthentication system logout button
Lit when an authentication system is connected.
Press to log out of the authentication system.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
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Home screen operations
The home screen varies depending on the printer
model. You can also switch the home screen using the
screen switching button.
AMenu
Allows you to make paper settings, printer settings,
and perform printer maintenance. See the
following for a list of the menus.
U“Menu List” on page 125
BInformation display area
Displays the printer's status, error messages, and so
on.
CPaper loading information
Displays paper information for the loaded paper.
DReserve Paper Switching
Press during printing to switch to the paper from
the selected paper source to use it for the next
page. You can select this when there is no paper
loaded in either paper source. Press during
printing to display the Paper Setting screen.
EDisplays the ink levels
Displays the amount of ink remaining in the ink
cartridges.
The abbreviation below the bar indicates the ink
color.
PK : Photo Black
MK : Matte Black
Y : Yellow
M:Magenta
C:Cyan
GY : Gray (SC-P8500D Series only)
R : Red (SC-T7700D Series only)
When is displayed, the corresponding ink car-
tridge is running low. Press the display area to
check the ink cartridge model number.
FDisplays the amount of space remaining in the
Borderless Maintenance Box.
Displays the approximate amount of available
space in the Borderless Maintenance Box for
borderless printing. When is displayed, the
amount of empty space in the Borderless
Maintenance Box is low. Press the display area to
check the Borderless Maintenance Box model
number.
GDisplays the amount of space remaining in the
Maintenance Box
Displays the approximate amount of available
space in the Maintenance Box. When is
displayed, the amount of empty space in the
Maintenance Box is low. Press the display area to
check the Maintenance Box model number.
HPaper Release
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
16

Releases the paper allowing you to pull it out.
This is disabled during paper feeding or printing.
INetwork icon
The network connection status is indicated by an
icon as shown below.
Pressing the icon allows you to switch the network
connection status.
U“Changing the Network Connection Methods”
on page 37
Not connected to a wired LAN or the
wired LAN or wireless LAN not set.
Connected to a wired LAN.
Wireless LAN (Wi-Fi) is disabled.
Searching for SSID, IP address not set,
or signal strength is 0 or poor.
Connected to a wireless LAN (Wi-Fi).
The number of lines indicates the
signal strength. The more lines there
are, the better the signal strength.
Wi-Fi Direct (simple AP) connection is
disabled.
Wi-Fi Direct (simple AP) connection is
enabled.
JMaintenance
You can check and clean the print head nozzles,
replace consumables, and clean parts.
KSwitch screens
You can switch the Home screen display.
LInside Light
You can turn the internal lighting on or off. Turn
on the internal light when you want to check the
print as it is being printed.
MFeed/Cut Paper
When roll paper is loaded, you can perform paper
feed adjustments, cut the paper, and make cutting
settings.
NPaper Setting menu button
Press this button when loading, removing, setting,
or adjusting paper.
OFolder printing
You can print a file from a shared folder on the
network that has been setup in advance.
U“Printing Files in a Shared Folder (Folder
Printing)” on page 108
PFolder Settings
Displayed when the optional SSD unit is installed.
You can make storage settings which allow you to
store documents in the SSD unit and print them
when needed.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
17

Features
The main features of this printer are described below.
Realizing High Resolution
The newly developed ink technology provides high
definition for photo, fine art, and proofing paper.
New print head design
Our new print heads are equipped with a 2.64 inch
integrated precision core μTFP head with a staggered
array, and we have adopted a resolution of 300 dpi for
optimal printing.
A variety of black and color inks
As well as the three basic ink colors, the SC-P8500D
Series has gray ink and the SC-T7700D Series has red
ink.
Black ink with the following features has also been
installed.
Two types of black ink to suit your
printing purposes
The printer automatically switches between two types
of black ink to suit the paper type being used; Photo
Black which realizes a smooth, professional finish on
glossy paper and Matte Black which increases black
optical density using matte paper.
Notes on Usage and
Storage
Installation space
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
W 1848 mm *1: You need 75 mm of space when
replacing the Maintenance Box.
D 499 mm *2: You need 631 mm of space when
opening or closing the roll2 unit.
*3: You need up to 4,000 mm of
space when feeding cut sheets/
poster board.
H 975 mm *4: You need 195 mm of space when
opening or closing the printer cover.
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table".
U“Specifications Table” on page 202
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure
to use the printer in an environment where the
paper's requirements are met. For more details,
see the documentation supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
18

❏Avoid using the printer in locations with heat
sources or that are exposed to direct draughts
from ventilators or air conditioners. Failure to
observe this precaution could result in the print
head nozzles drying and clogging.
❏The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs
and the printer is turned off without first
resolving the error. Capping is a function for
automatically covering the print head with a cap
(lid) to prevent the print head from drying out. In
this case, turn on the power and wait a while until
capping is performed automatically.
❏When the power is on, do not remove the power
plug or cut the power at the breaker. The print
head may not be capped properly. In this case,
turn on the power and wait a while until capping
is performed automatically.
❏Even when the printer is not in use, some ink will
be consumed by head cleaning and other
maintenance operations needed to keep the print
head in good condition.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you
may not be able to print properly the next time it is used.
❏If you do not print for a long time, the print head
nozzles may become clogged. We recommend
that you print once a week to prevent the print
head from clogging.
❏The roller may leave an impression on paper that
is left in the printer. This can also cause wavy or
curled paper resulting in paper feeding problems
or the print head could be scratched. Remove any
paper when storing.
❏Store the printer after confirming that the print
head has been capped (the print head is
positioned at the far right). If the print head is left
uncapped for a long time, the print quality may
decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
❏To prevent the accumulation of dust and other
foreign matter in the printer, close all covers
before placing it in storage.
If the printer will be not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they
can become clogged easily if fine dust gets on the
print head, and you may not be able to print
properly.
❏When turned on after an extended period of
disuse, the printer may automatically perform
head cleaning to ensure print quality.
U“Print Head Maintenance” on page 143
Notes when using the control
panel
❏Touch the panel with your finger. It will only
react when you touch it with your finger.
❏It may not react when operated with something
other than a finger, when operated with wet
fingers or gloved hands, or when operated when
there is a protective sheet or sticker on the panel.
❏Do not operate with sharp objects such as
ballpoint pens or mechanical pencils. Doing so
could damage the control panel.
❏If the panel gets dirty, wipe it with a soft cloth. If
the panel is particularly dirty, dampen the cloth
with water containing a small amount of neutral
detergent, firmly wring the cloth dry before using
it to wipe the panel, and then finish by wiping
with a soft, dry cloth. Never use volatile chemicals
such as thinner, benzene, or alcohol. Doing so
could damage the surface of the control panel.
❏Do not use in an environment that is subject to
sudden changes in temperature or humidity.
Condensation may form inside the panel, causing
a decline in performance.
❏Some pixels on the screen may not light up or
may light up constantly. Also, due to the
characteristics of the liquid crystal display,
uneven brightness may occur, but this is not a
malfunction.
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Notes on handling ink cartridges
Note the following points when handling ink
cartridges to maintain good print quality.
❏The supplied ink cartridges and Maintenance
Boxes are for use during the initial charging.
Prepare replacement ink cartridges and
Maintenance Boxes in advance.
❏We recommend that ink cartridges be stored at
room temperature out of direct sunlight and used
before the expiry date printed on the packaging.
❏To ensure good results, we recommend that all
the ink in the cartridge be used within a year of
installation.
❏Ink cartridges that have been stored at low
temperatures for an extended period should be
allowed to return to room temperature over a
period of four hours.
❏Do not touch the IC chips on the ink cartridges.
You may not be able to print properly.
❏Install ink cartridges into all slots. You cannot
print if any of the slots are empty.
❏Do not leave the printer without ink cartridges
installed. The ink in the printer will dry out and
the printer will not function as expected. Leave
ink cartridges in all slots even while you do not
use the printer.
❏The ink level and other data are stored in the IC
chip, allowing cartridges to be used after being
removed and replaced.
❏To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink
supply port has a valve in it so it does not need to
be capped.
❏Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink
on the surrounding area when removing the
cartridges.
❏To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended.
❏Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
❏Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
❏Do not drop or otherwise subject an ink cartridge
to a strong impact. Ink may leak from the cartridge.
Notes on handling paper
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
Check the documentation supplied with each paper.
Notes on Handling
❏Use Epson special media under normal room
conditions (temperature: 15 to 25°C, humidity: 40
to 60%).
❏Do not fold the paper or scratch the surface of the
paper.
❏Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from
your hands can affect print quality.
❏Handle paper by the edges. We recommend
wearing cotton gloves.
❏Changes in temperature and humidity may cause
paper to become wavy or curled. Check the
following points.
❏Load the paper just before printing.
❏Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled
parts and then load it again.
For cut sheets, use new paper.
❏Do not wet the paper.
❏Do not throw away the paper packaging as you
can use it for storing the paper.
❏Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
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