Epson AcuLaser C4000 User manual

Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
Reference Guide (this manual)
Providesyouwithdetailedinformationontheprinter’sfunctions,
optional products, maintenance, troubleshooting, and technical
specifications.
Administrator Guide (on CD-ROM)
Provides network administrators with information on both the
printer driver and network settings.

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Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No
patentliabilityisassumedwithrespecttotheuseoftheinformationcontainedherein.Neither
is any liability assumed for damages resulting from the use of the information contained
herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of SEIKO EPSON CORPORATION.
Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
AntiqueOliveisatrademarkofFonderieOlive.
Albertus is a trademark of Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Arial and Times New Roman are registered trademarks of Monotype Corporation plc.
Dutch and Swiss are trademarks of Bitstream Inc.
Times, Helvetica and Palatino are registered trademarks of the Linotype AG and/or its
subsidiaries.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are
registered trademarks of the International Typeface Corporation.
Century SchoolBook is registered trademark of the Kingsley-ATF Type Corporation.
New Century Schoolbook is a trademark of the Linotype AG and/or its subsidiaries.
HP and HP LaserJet are registered trademarks of Hewlett-Packard Company.
Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be
registered in certain jurisdictions.
NEST Office Kit Copyright 1996, Novell, Inc. All Rights Reserved.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan
Reference Guide

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Contents
Warnings,Cautions,andNotes...........................1
SafetyPrecautions.....................................1
ImportantSafetyInstructions.............................4
PowerOn/OffCautions..................................4
Chapter 1 Getting to Know Your Printer
PrinterParts..........................................7
Controlpanel........................................10
OptionsandConsumableProducts.......................12
Options.........................................12
Consumableproducts .............................13
AboutYourPrinter....................................14
High-speed tandem printing engine . . . . . ..............14
Duplexprinting...................................14
ReserveJobfunction..............................14
HDDFormOverlayfunction.........................15
Pre-definedcolorsettingsinprinterdriver..............15
Resolution Improvement Technology (RITech) . . . . . . . . . .15
Chapter 2 Paper Handling
AvailablePaper ......................................17
EPSONspecialmedia.............................17
Generalpaper ...................................19
Paperthatshouldnotbeused.......................19
PaperSources.......................................21
MPtray.........................................22
Standardlowercassette............................23
LargeCapacityPaperUnit..........................23
Selectingapapersource...........................24

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OutputTray..........................................27
Loading Paper. . . . . . . . . . . . ............................27
MPtray.........................................28
Standard and optional lower cassettes. . . . . ............29
PrintingonSpecialMedia...............................35
EPSONColorLaserPaper..........................35
EPSON Color Laser Coated Paper . . . . . . . ............36
EPSONColorLaserTransparencies..................36
Envelopes.......................................39
Labels..........................................40
Thickpaper......................................41
Extrathickpaper..................................42
Loadingacustompapersize........................43
Chapter 3 Using the Printer Software with Windows
AboutthePrinterSoftware..............................45
AccessingthePrinterDriver.............................45
MakingChangestoPrinterSettings.......................46
Makingtheprintqualitysetting.......................46
Resizingprintouts.................................52
Modifyingtheprintlayout...........................55
Usingawatermark................................57
Usinganoverlay..................................61
UsingHDDformoverlay............................67
Printingwiththeduplexunit.........................71
Making the Extended Settings . . . . . . . . . . . ............74
UsingtheReserveJobFunction..........................77
Re-PrintJob.....................................78
VerifyJob.......................................79
StoredJob ......................................81
ConfidentialJob..................................82
Monitoring Your Printer by Using EPSON Status Monitor 3. . . . .83
AboutEPSONStatusMonitor3......................83
Installing EPSON Status Monitor 3. . . . . . . . ............84
AccessingEPSONStatusMonitor3...................85
Gettingprinterstatusdetails.........................87
UsingtheJobManagementfunction ..................88

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SettingMonitoringPreferences......................92
StatusAlertwindow...............................94
Stoppingmonitoring...............................94
SettingMonitoredPrinters..........................95
SettingfortheUSBConnection..........................96
CancelingPrinting ....................................98
Uninstalling the Printer Software . . . . . . . . . . . ..............99
Uninstalling the printer driver and EPSON Status Monitor 3 99
UninstallonlyEPSONStatusMonitor3...............102
Chapter 4 Setting Up Your Printer on a Network
About the Shared Printer ..............................109
SettingUpYourPrinterasaSharedPrinter................110
UsinganAdditionalDriver.............................112
SettingfortheClients.................................118
WithWindowsMe/98/95...........................119
WithWindowsXP/2000...........................120
WithWindowsNT4.0.............................124
Installing the Printer Driver from the CD-ROM..............126
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software .............................129
AccessingthePrinterDriver............................129
MakingChangestoPrinterSettings......................130
Makingtheprintqualitysetting......................130
Resizingprintouts................................135
Modifyingtheprintlayout..........................136
Usingawatermark...............................138
Printingwiththeduplexunit........................143
Making the Extended Settings . . . . . . . . . .............146
UsingtheReserveJobFunction ........................148
Re-PrintJob....................................149
VerifyJob......................................151
StoredJob.....................................152
ConfidentialJob.................................153

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Monitoring Your Printer by Using EPSON Status Monitor 3. . . .155
AboutEPSONStatusMonitor3.....................155
AccessingEPSONStatusMonitor3..................155
Gettingprinterstatusdetails........................156
SettingMonitoringPreferences .....................157
Status Alert window . . . ...........................158
SettingfortheUSBconnection..........................159
CancelingPrinting....................................160
UninstallingthePrinterSoftware.........................160
Chapter 6 Functions of the Control Panel
ControlPanelOperation...............................163
UsingtheControlPanelMenus.........................165
Whentomakecontrolpanelsettings.................165
How to access the control panel menus...............166
PrintingandDeletingReserveJobData...................169
UsingtheQuickPrintJobMenu.....................169
UsingtheConfidentialJobMenu....................170
ControlPanelMenus .................................171
Controlpanelmenusummary.......................171
InformationMenu................................174
TrayMenu......................................177
EmulationMenu.................................179
PrintingMenu...................................179
SetupMenu ....................................182
QuickPrintJobMenu.............................188
ConfidentialJobMenu............................188
ResetMenu ....................................188
ParallelMenu...................................189
USBMenu .....................................190
NetworkMenu...................................191
AUXMenu .....................................191
LJ4Menu......................................192
GL2Menu......................................195
PS3Menu......................................197
ESCP2Menu...................................198
FXMenu.......................................201

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I239XMenu....................................203
Chapter 7 Using Options
LargeCapacityPaperUnit.............................207
Installing the Large Capacity Paper Unit ..............208
RemovingtheLargeCapacityPaperUnit.............214
HardDiskDrive .....................................218
Installing the Hard Disk Drive. . . . . . . . . . .............218
RemovingtheHardDiskDrive......................223
MemoryModules....................................225
Installing a memory module . . . . . . . . . . . .............225
Removingamemorymodule.......................230
AdobePostScript3ROMModule........................234
Installing the Adobe PostScript 3 ROM module. . . . . . . . .234
Removing the Adobe PostScript 3 ROM module. . . . . . . .239
InterfaceCard.......................................242
Installing an interface card . . . . . . . . . . . . .............242
Removinganinterfacecard........................245
PrintingaStatusSheet................................246
Chapter 8 Maintenance and Transportation
ReplacingConsumableProducts........................249
Precautionsduringreplacement.....................249
Replacementmessages...........................250
Tonercartridges.................................251
Photoconductorunit..............................256
Fuserunit......................................263
Transferunit....................................268
CleaningthePrinter..................................272
TransportingthePrinter...............................273
Finding a place for the printer. . . . . . . . . . .............277
Checkingcolorregistration.........................278

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Chapter 9 Troubleshooting
ClearingJammedPaper...............................283
Precautionsforclearingjammedpaper...............283
JamAB(coversAandB)..........................284
JamA(coverA).................................286
JamAC(coverAandpapercassettes)...............290
JamB(coverB).................................295
Jam ABC (cover A, paper cassettes and cover B) . . . . . . .297
JamintheMPtray...............................298
ProblemsandSolutions...............................299
Operationalproblems.............................299
Printoutproblems................................300
Colorprintingproblems............................303
Printqualityproblems.............................304
Paperhandlingproblems..........................308
Status and Error Messages ............................309
CancelingPrinting....................................325
Using the printer driver ............................325
UsingtheJobCancelbutton........................325
UsingtheResetMenu............................326
Appendix A Technical Specifications
AvailablePaper......................................327
Available paper types . . ...........................328
Specifications...................................329
Printablearea...................................332
Printer.............................................332
General........................................332
Environmental...................................335
Mechanical.....................................335
Electrical.......................................335
Standardsandapprovals..........................336
Interfaces..........................................338
Parallel interface. . . . . . ...........................338
USBinterface...................................339
Ethernetinterface................................339

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OptionsandConsumables.............................339
LargeCapacityPaperUnit.........................339
Memorymodules................................340
Tonercartridges.................................341
Photoconductorunit..............................341
Transferunit....................................342
Fuserunit120/220...............................342
Appendix B Symbol Sets
IntroductiontoSymbolSets............................343
In the LJ4 Emulation Mode.............................344
InternationalcharactersetsforISO..................347
IntheESC/P2orFXModes............................348
Internationalcharactersets........................349
Characters available with the ESC (^ command . . . . . . . .349
IntheI239XEmulationMode...........................350
In the EPSON GL/2 Mode .............................350
Appendix C Working with Fonts
AvailableFonts......................................351
LJ4/GL2mode..................................351
ESC/P2andFXmodes...........................354
I239Xmode....................................354
Printingfontsamples.............................355
AddingMoreFonts...................................355
SelectingFonts......................................356
DownloadingFonts...................................356
EPSONFontManager(WindowsOnly)...................356
Installing EPSON Font Manager . . . . . . . .............357
EPSONBarCodeFonts(WindowsOnly)..................358
System requirements for using EPSON BarCode Fonts . . 359
Installing EPSON BarCode Fonts . . . . . . .............360
PrintingwithEPSONBarCodeFonts.................361
EPSONBarCodeFontspecifications.................365

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Appendix D Contacting Customer Support
ForNorthAmericanusers..............................378
ForLatinAmericanusers..............................379
ForEuropeanUsers..................................380
For United Kingdom and the Republic of Ireland Users . . .380
ForUsersinGermany ............................382
France.........................................382
Spain..........................................382
Italy...........................................383
Portugal .......................................383
Austria.........................................383
Netherlands ....................................383
Belgium&Luxemburg ............................384
Switzerland.....................................384
Glossary
Index

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Warnings, Cautions, and Notes
wWarnings must be followed carefully to avoid bodily injury.
cCautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips about the
operation of your printer.
Safety Precautions
Be sure to follow these precautions carefully to ensure safe,
efficient operation:
❏Because the printer weighs approximately 34.5 kg (76 lb) with
consumable products installed, one person should not
attempt to lift or carry the printer. Two people should carry
it, lifting it by the correct positions as shown below. Follow
the instructions in the Setup Guide carefully.

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❏Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas
maybeveryhot.
❏Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏Neverforcetheprinter’s components intoplace.Althoughthe
printer is designed to be sturdy, rough handling can damage
it.
❏When handling toner cartridges or photoconductor units,
always place them on a clean, smooth surface.
❏Do not attempt to modify or take toner cartridges apart. They
cannot be refilled.
❏Do not touch the toner and avoid getting toner in your eyes.
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❏Do not dispose of used toner cartridges, photoconductor
units, fuser units, or transfer units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏Wait for at least one hour before using a toner cartridge or a
fuser unit after moving it from a cool to a warm environment
to prevent damage from condensation.
❏When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
❏Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always
place the unit on a clean, smooth surface. Avoid touching the
drum, since oil from your skin can permanently damage its
surface and affect print quality.
❏To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏Be sure to keep all consumable components out of the reach
of children.
❏Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏Avoid using outlets that other appliances are plugged into.
❏Use only an outlet that meets the power requirements of this
printer.

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Important Safety Instructions
❏Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’spower
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or your dealer.
❏If you are unable to insert the AC plug into an electrical outlet,
contact an electrician.
❏Adjust only the controls mentioned in the manual. Adjusting
other controls can damage your printer.
ENERGY STAR Compliance
As an International ENERGY STAR®
Partner, EPSON has determined that this
product meets the International ENERGY
STAR®Program guidelines for energy
efficiency.The International ENERGY
STAR®Office Equipment Program is a voluntary partnership
with the computer and office equipment industry to promote the
introduction of energy-efficient personal computers, monitors,
printers, fax machines, copiers, and scanners, in an effort to
reduce air pollution caused by power generation.
Power On/Off Cautions
Do not turn off the printer under the following conditions:
❏For at least 30 seconds after turning on the printer. Wait until
Ready appears on the LCD panel.
❏While the Ready light is flashing.

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❏While the Data light is on or flashing.
❏While printing.

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Getting to Know Your Printer 7
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Chapter 1
Getting to Know Your Printer
Printer Parts
1. control panel
2. top cover
3. output tray
4. power switch
5. latch on cover B
6. latch on cover A
7. standard lower cassette
8. MP tray (Multi-Purpose tray)
9. expansion tray

8Getting to Know Your Printer
1. AC inlet
2. stopper
3. interface card slot cover
4. Ethernet interface connector
5. parallel interface connector
6. USB interface connector