Epson Stylus COLOR 3000 User manual

Where to Find Information
This User’s Guide
Provides you with all the information you need to use your
EPSON Stylus COLOR 3000 and consumable products, from
setting up to troubleshooting.
Online Help
Provides you with detailed information and instructions on the
Windows-based printer software that controls your printer. See
Chapter 3 for information on accessing online help.
Color Guide
Explains the ABC’s of color printing and shows you how to get
impressive results from your printer.
Customer Support
Contact Customer Support if your printer is not operating
properly and you cannot solve the problem with the
troubleshooting information in this guide and online help. See
“Contacting Customer Support” in Chapter 8 for more
information.
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Color Ink Jet Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to
other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance
instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 and EPSON
Stylus are trademarks of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1997by SEIKO EPSON CORPORATION, Nagano, Japan.
User’s Guide
Proof Sign-off:
Nomoto _______
Grady _______
title page
logo
recylogo
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Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Ink Jet Printer
Model: P891A
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:EN 55022 Class B
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
EN 61000-3-2
EN 61000-3-3
Directive 73/23/EEC: EN 60950
March 1997
M. Hamamoto
President of EPSON EUROPE B.V.
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Contents
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1
A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-3
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . 0-4
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . 0-5
Chapter 1 Getting to Know Your Printer
Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-6
When using your printer with a PC . . . . . . . . . . . . . . 1-6
When using your printer with a Macintosh . . . . . . . . . 1-6
Options and Consumable Products . . . . . . . . . . . . . . . . 1-8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Consumable Products . . . . . . . . . . . . . . . . . . . . . . 1-9
Chapter 2 Getting Started
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 2-3
Installing the edge guides (banner paper holders) . . . . . 2-4
Installing the banner paper cover . . . . . . . . . . . . . . . 2-6
Installing the paper tray and cover . . . . . . . . . . . . . . 2-6
Plugging In the Printer . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing Ink Cartridges for the First Time . . . . . . . . . . . 2-8
Connecting the Printer to Your PC . . . . . . . . . . . . . . . . 2-11
Installing the Printer Software in Your PC . . . . . . . . . . . . 2-12
Installing in Windows 95 (using plug-and-play) . . . . . . 2-15
Using your printer on a network with Windows 95 . . . . 2-17
For Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . 2-18
For DOS users . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
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Connecting the Printer to Your Macintosh . . . . . . . . . . . . 2-22
Using the built-in serial interface . . . . . . . . . . . . . . . . 2-22
Using an optional EPSON interface card . . . . . . . . . . . 2-23
Installing the Printer Software in Your Macintosh . . . . . . . . 2-24
Installing the printer software . . . . . . . . . . . . . . . . . . 2-24
Printer software components . . . . . . . . . . . . . . . . . . 2-26
Assigning a name to the printer . . . . . . . . . . . . . . . . 2-28
Selecting your printer with the Chooser . . . . . . . . . . . . 2-29
Chapter 3 Printing With Windows
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Getting Started Printing . . . . . . . . . . . . . . . . . . . . . . . 3-4
Using the Advanced Settings . . . . . . . . . . . . . . . . . . . . 3-9
Using predefined settings . . . . . . . . . . . . . . . . . . . . 3-9
Customizing your print settings . . . . . . . . . . . . . . . . 3-11
Saving your settings . . . . . . . . . . . . . . . . . . . . . . . 3-12
Making the Media Type Setting . . . . . . . . . . . . . . . . . . 3-13
Using EPSON Printer Utilities . . . . . . . . . . . . . . . . . . . 3-17
EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . 3-18
Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Print Head Alignment . . . . . . . . . . . . . . . . . . . . . . 3-19
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . 3-20
Understanding the Status Monitor . . . . . . . . . . . . . . . 3-21
Understanding the Despooler . . . . . . . . . . . . . . . . . . 3-21
Understanding the EPSON Spool Manager . . . . . . . . . 3-22
Chapter 4 Printing With Macintosh
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Getting Started Printing . . . . . . . . . . . . . . . . . . . . . . . 4-4
Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
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Using the Advanced Settings . . . . . . . . . . . . . . . . . . . 4-12
Using predefined settings . . . . . . . . . . . . . . . . . . . 4-12
Customizing your print settings . . . . . . . . . . . . . . . . 4-14
Saving your settings . . . . . . . . . . . . . . . . . . . . . . . 4-16
Choosing your settings . . . . . . . . . . . . . . . . . . . . . 4-17
Modifying visual effects . . . . . . . . . . . . . . . . . . . . 4-17
Controlling the printing quality . . . . . . . . . . . . . . . . 4-21
Making the Color and Halftoning settings . . . . . . . . . 4-24
Changing the Paper Size . . . . . . . . . . . . . . . . . . . . . . 4-25
Defining a Custom Paper Size . . . . . . . . . . . . . . . . . . . 4-27
Using EPSON Printer Utilities . . . . . . . . . . . . . . . . . . . 4-28
EPSON StatusMonitor . . . . . . . . . . . . . . . . . . . . . 4-29
Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Print Head Alignment . . . . . . . . . . . . . . . . . . . . . 4-32
Using the EPSON Monitor2 Utility . . . . . . . . . . . . . . . . 4-33
Chapter 5 Paper Handling
Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . 5-2
Tips on using the paper tray . . . . . . . . . . . . . . . . . 5-2
Loading Oversized Paper in the Paper Tray . . . . . . . . . . . 5-3
Loading paper manually . . . . . . . . . . . . . . . . . . . . 5-6
Adjusting the loading position . . . . . . . . . . . . . . . . 5-9
Printing on Continuous Paper . . . . . . . . . . . . . . . . . . . 5-10
Loading continuous paper . . . . . . . . . . . . . . . . . . . 5-10
Removing continuous paper . . . . . . . . . . . . . . . . . . 5-14
Tips on using continuous paper . . . . . . . . . . . . . . . 5-15
Adjusting the loading position . . . . . . . . . . . . . . . . 5-15
Adjusting the tear-off position . . . . . . . . . . . . . . . . . 5-15
Switching Between Continuous Paper and Single Sheets . . 5-17
Switching to single sheets . . . . . . . . . . . . . . . . . . . 5-17
Switching to continuous paper . . . . . . . . . . . . . . . . 5-18
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Printing on Special Paper . . . . . . . . . . . . . . . . . . . . . . 5-18
Setting the adjust lever . . . . . . . . . . . . . . . . . . . . . 5-19
Choosing Special Paper and Other Media . . . . . . . . . . 5-20
Loading Special Paper and Other Media . . . . . . . . . . . 5-22
Photo Quality Ink Jet Cards . . . . . . . . . . . . . . . . . . . 5-25
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
EPSON banner paper . . . . . . . . . . . . . . . . . . . . . . . 5-31
EPSON Ink Jet Back Light Film . . . . . . . . . . . . . . . . . 5-34
Chapter 6 The Control Panel
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . 6-2
Using Special Power-On Functions . . . . . . . . . . . . . . . . . 6-3
Using the Default-Setting Mode . . . . . . . . . . . . . . . . . . 6-4
About the default settings . . . . . . . . . . . . . . . . . . . . 6-5
Changing the default settings . . . . . . . . . . . . . . . . . . 6-10
Selecting fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Scalable fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Chapter 7 Maintenance and Transportation
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 7-2
Printing with an empty color ink cartridge . . . . . . . . . . 7-5
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . 7-7
Chapter 8 Troubleshooting
Diagnosing a Problem . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Printing a self test . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Hex dump mode . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
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Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 8-8
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Preventing paper feed and paper jam problems . . . . . . 8-25
Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Printer utilities . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34
Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . 8-35
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 8-36
Aligning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 8-41
Using the print head alignment utility for DOS . . . . . . . 8-42
Using the printer’s control panel buttons . . . . . . . . . . 8-43
Ink Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . 8-44
Contacting Customer Support . . . . . . . . . . . . . . . . . . . 8-44
For United Kingdom and the Republic of Ireland users . . 8-45
For Australian users . . . . . . . . . . . . . . . . . . . . . . . 8-47
For Hong Kong and Singapore users . . . . . . . . . . . . . 8-49
For Philippines users . . . . . . . . . . . . . . . . . . . . . . 8-50
Appendix A Tips for Color Printing
Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Image Resolution and Image Size . . . . . . . . . . . . . . . . . A-5
Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . A-7
Appendix B Using Optional Interfaces
Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . B-3
The C82305✽/C82306✽serial interface card . . . . . . . . . B-5
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Appendix CEPSON Plot!
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Installing EPSON Plot! . . . . . . . . . . . . . . . . . . . . . . . . C-2
Opening EPSON Plot! . . . . . . . . . . . . . . . . . . . . . . . . C-2
Uninstalling EPSON Plot! . . . . . . . . . . . . . . . . . . . . . . C-2
Appendix D Specifications
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . D-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . D-12
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . D-12
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . D-12
Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . D-17
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-18
Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-19
ESC/P 2 control codes . . . . . . . . . . . . . . . . . . . . . . D-19
IBM XL24E emulation control codes . . . . . . . . . . . . . . D-20
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . D-21
International character sets . . . . . . . . . . . . . . . . . . . D-30
Characters available with ESC ( ^ command . . . . . . . . . D-31
Glossary
Index
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Safety Instructions
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❑Do not place the printer on an unstable surface or near a
radiator or heat source.
❑Place the printer on a flat surface. The printer will not
operate properly if it is tilted or at an angle.
❑Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❑Use only the type of power source indicated on the printer’s
label.
❑Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
❑Do not use a damaged or frayed power cord.
❑If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the
wall outlet does not exceed 15 amperes.
❑Unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
❑Except as specifically explained in this guide, do not
attempt to service the printer yourself.
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❑Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
❑If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and over-current
protection for this printer, the building installation must be
protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit
einem 16 A-Überstromschalter abgesichert ist.
A few precautions
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions before operating
your ink jet printer.
❑Do not put your hand inside the printer or touch the
cartridge during printing.
❑Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
❑Keep ink cartridges out of the reach of children.
❑Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print heads.
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❑Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
The cartridge may become unusable otherwise.
❑Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in reduced print quality.
❑Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
❑Always turn the printer off using the
P
Operate button. The
Pause light flashes until the print heads are capped, which
means they are in the home (far right) position. Do not
unplug the printer or turn off the power to the outlet until
the Pause light stops flashing and the
P
Operate light is off.
❑Before transporting the printer, make sure the print heads
are capped in the home position and the ink cartridges are
in place.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution
caused by power generation.
energy
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Safety Instructions 3

For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK)
Limited.
Safety information
wWarning: This appliance must be earthed. Refer to rating plate
for voltage and check that the appliance voltage corresponds to
the supply voltage.
Important: The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not
match coloured markings used to identify the terminals in a
plug, please proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the Earth
symbol (
G
).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
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If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Warnings, Cautions, and Notes
wWarnings must be followed carefully to avoid bodily injury.
cCautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips on the operation
of your printer.
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Chapter 1
Getting to Know Your Printer
Proof Sign-off:
Nomoto _______
Grady _______
Printer Parts and Control Panel Functions . . . . . . . . . . . . 1-2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-6
When using your printer with a PC . . . . . . . . . . . . . . 1-6
When using your printer with a Macintosh . . . . . . . . . 1-6
Options and Consumable Products . . . . . . . . . . . . . . . . 1-8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Consumable Products . . . . . . . . . . . . . . . . . . . . . 1-9
1
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Getting to Know Your Printer 1-1

Printer Parts and Control Panel Functions
paper-release
lever
printer cover
knob
control panel
adjust lever
printer hood
paper tray
A-101-2
paper tray cover
extension
tear-off edge
edge guides
(banner paper holders)
ink cartridge
compartment
paper tray cover
paper tray
extension
a-102
center support
manual feed
guide
AC inlet
optional
interface cover
parallel interface
tractor feeder
serial interface
A-103-3
banner paper
cover
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1-2 Getting to Know Your Printer

Control Panel
Buttons
Buttons Function
Operate
P
Turns the printer on and off.
LF/FF Feeds paper line by line.
Loads a single sheet or advances continuous or banner
paper to the next top-of-form position if held down.
Load/Eject When paper is not loaded:
Loads a sheet of paper or a single sheet of
continuous paper.
When paper is loaded:
Ejects a sheet of paper.
Feeds continuous paper backward to the
paper-park position.
Ejects banner paper backward.
Feeds continuous or banner paper to the tear-off
position when pressed after printing and Auto tear-off
mode is set to off in the default-setting mode.
Pause/Reset Stops printing temporarily. Resumes printing when
pressed again.
Clears the printer buffer if pressed for five seconds.
PANEL-E
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Loire-P Ref. Guide
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A5 size Chapter 1
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Getting to Know Your Printer 1-3

Buttons Function
Micro Adjust D
Micro Adjust U
Adjusts the loading position or tear-off position for
continuous paper. Press the Micro Adjust
D
button to
feed paper forward or press Micro Adjust
U
to feed
paper backward. Micro Adjust settings are saved in
the printer’s memory. See Chapter 5 for details on
adjusting the loading position or tear-off position.
Cleaning
B
Starts the black print head cleaning cycle if pressed
for three seconds. See ”Cleaning the Print Heads” on
page 8-36 for details.
Note:
Cleaning the print heads uses ink. Don’t do it unless print
quality declines.
Cleaning
A
Starts the color print head cleaning cycle if pressed
for three seconds. See ”Cleaning the Print Heads” on
page 8-36 for details.
Note:
Cleaning the print head uses ink. Don’t do it unless print
quality declines.
Media Type Determines whether the Media Type setting you
make in the printer driver matches the type of media
loaded in the printer.
Note:
The printer’s Media Type feature only works with Windows 95
and Macintosh.
Lights
The lights on the front of the printer indicate the printer status,
such as receiving data, paper jam, or low on ink. The following
table describes what the lights mean.
Lights Printer status
Operate
P
N
Printer is on.
F
Data remains in the printer’s memory.
Paper Out
S
N
Paper out. Load paper in the sheet
feeder; then press the Load/Eject button
to resume printing.
F
Paper jam. Turn off the printer and gently
pull all the paper out of the printer.
LLoire-P Ref. Guide
Rev.c
A5 size Chapter 1
02-24-97 DR, pass 0
1-4 Getting to Know Your Printer