Epson WF-C5790 Series User manual

Epson Open Platform
Hardware Setup Guide
NPD5941-01 EN

About this Guide
The content of this document
is guide explains how to set up Epson Open Platform on the following compatible multifunction devices.
❏WF-C5790 Series
❏WF-C5290 Series
❏WF-M5299 Series
❏WF-M5298 Series
Using this Guide
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Screenshots Used in This Guide
❏Screenshots used in this guide are currently under development. ey may dier from the release version.
❏Setting items may vary depending on products and setting conditions.
Hardware Setup Guide
About this Guide
2
❏WF-M5799 Series

Contents
About this Guide
e contentofthisdocument..................2
UsingthisGuide...........................2
MarksandSymbols.......................2
ScreenshotsUsedinisGuide..............2
Introduction
Setupprocedure............................4
1. Preparing for system conguration
Authentication device and authentication card. . . . . 5
ComputerwithanInternetconnection...........5
Productkey...............................5
Acquiringtheproductkey..................5
2. Setting Up Epson Open Platform
ActivatingEpsonOpenPlatform.............. 10
ValidatingofEpsonOpenPlatform.............11
3. Authentication Device
Connectingtheauthenticationdevice...........12
Operationcheck.......................... 13
Solving Problems
Cannotreadtheauthenticationcard............14
Readconrmation.......................14
Cannot open Web Cong....................14
CannotactivatetheEpsonOpenPlatform........14
Appendix
Trademarks..............................16
Caution.................................16
Hardware Setup Guide
Contents
3

Introduction
Epson Open Platform unlocks the potential of Epson business Multi-Function Devices (MFDs), enabling them to
be integrated into server solutions providing customized user interface and control usage of the device based on
user authentication.
is guide explains how to set up the Epson Open Platform on a compatible device.
Setup procedure
Follow these steps to congure Epson Open Platform. Contact your dealer to acquire the rmware or product key.
Procedure Operations Location Time
1 Before starting Acquire the product key activation
code from the serial number for
the MFD
https://openplatform.epson.biz/
license-op/inputInformation.html
5 min.
2 Setting up Epson
Open Platform
Activate the Epson Open Platform
with the product key
Web Cong
("http://<epson-device-IP>")
5 min.
3 Connecting the
authentication device
(optional)
Check the compatibility for the
card reader and cards
https://openplatform.epson.biz/
download/op/
5 min.
Connect the authentication device
to the MFD
-
Check that the authentication
device is operating correctly
Web Cong
("http://<epson-device-IP>")
Hardware Setup Guide
Introduction
4

1. Preparing for system conguration
You need to prepare the hardware, information, and soware necessary to set up Epson Open Platform.
Authentication device and authentication card
See the following website for a list of compatible authentication devices and cards.
https://openplatform.epson.biz/download/op/
If you cannot nd the device you want to use in the list, contact your dealer.
Computer with an Internet connection
You need an Internet connection to download the rmware and acquire a product key.
Product key
is is the product key to activate Epson Open Platform. To acquire this product key, you need the serial numbers
of the respective MFDs. You can nd the serial number on the product’s Guarantee Form, or on the label on the
rear or side of the product.
Note:
You may need to acquire the product key from your dealer. Contact your dealer for more details.
Acquiring the product key
You can acquire individual keys by using the MFD’s serial number, or acquire in bulk by using a text le.
Note:
When acquiring a product key that has already been issued by entering a serial number, the same product key is issued.
Acquiring individually
1. Access the following website from the system administrator’s computer.
https://openplatform.epson.biz/license-op/inputInformation.html
Hardware Setup Guide
1. Preparing for system conguration
5

2. Select Enter manually (you can only enter one serial number) from Serial number (required), and then
enter the serial number of the MFD.
3. Select an answer from Introduction destination information (required).
4. Click Next.
Check the items entered on the menu displayed.
5. Click Issue.
If you click Back, you are returned to the information entry menu.
Hardware Setup Guide
1. Preparing for system conguration
6

6. Click Export CSV to download the content displayed on the screen in CSV format.
7. When you want to acquire a product key for another MFD, click Continue issuing.
Return to step 2, and then follow the same steps.
To nish, close the screen.
Acquiring in bulk
1. Access the following website from the system administrator’s computer.
https://openplatform.epson.biz/license-op/inputInformation.html
2. Click Sample under Readable text le and download a sample le for the serial number list.
3. Change the sample le as necessary, and then save the serial number list le.
Hardware Setup Guide
1. Preparing for system conguration
7

4. Select Read from text le (you can enter multiple serial numbers) from Serial number (required).
5. Click Browse, select the serial number list le you created in step 3, and then click Open.
6. Select an answer from Introduction destination information (required).
7. Click Next.
Check the items entered on the menu displayed. e specied text le name is displayed in Serial number.
8. Click Issue.
If you click Back, you are returned to the information entry menu.
Hardware Setup Guide
1. Preparing for system conguration
8

9. Click Export CSV to download the content displayed on the screen in CSV format.
10. When you want to acquire a product key for another MFD, click Continue issuing.
Return to step 3, and then follow the same steps.
To nish, close the screen.
Hardware Setup Guide
1. Preparing for system conguration
9

2. Setting Up Epson Open Platform
You need to update and activate the rmware for the MFD to congure Epson Open Platform.
Activating Epson Open Platform
You can activate Epson Open Platform from Web Cong on the MFD.
1. Use one of the following methods to connect the MFD to the system administrator’s computer.
Connect by wired or wireless LAN
Connect directly using a LAN cable
If you want to connect using a wired connection or wireless LAN, connect to the network in the same segment
as the setup computer.
2. Turn on the MFD.
3. On a computer, open your web browser, and then open the MFD’s Web Cong by entering "http://<epson-
device-IP>".
Note:
When you access the administrator logon page in SSL communication (https), the message “ere is a problem with this
website’s security certicate” may be displayed. (e screen capture is an example of Internet Explorer. e actual screen
displayed depends on the browser you are using.)
is happens when the browser attempts an SSL encrypted communication when the Web site is using a self-signed
certicate. Click “Continue browsing of this site (not recommended)”. To avoid displaying this warning, use a certicate
issued by a trusted certication authority.
4. Select Epson Open Platform tab > Product key.
5. Select the version of Epson Open Platform you want to set from Epson Open Platform Version.
Usable functions and panel display images may dier because compatible Epson Open Platform vary
depending on the authentication system. Contact your sales company or local dealer for more details.
6. Open the CSV le that contains the license issued for Epson Open Platform, and then copy the product key
that is paired with the serial number.
Hardware Setup Guide
2. Setting Up Epson Open Platform
10