Epson STYLUS Stylus 400 User manual

U S E R’S
GUIDE
aa

EPSON
®
48-NOZZLE INK JET PRINTER
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any
liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result
of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the US) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original EPSON products or EPSON Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks of Seiko Epson Corporation.
EPSON Stylus and EPSON ESC/P 2 are trademarks of Seiko Epson Corporation.
EPSON Connection is a service mark of Epson America, Inc.
ActionPrinter is a trademark and CompuServe is a registered trademark of CompuServe
Information Service.
Helvetica and Times are trademarks of Linotype AG and/or its subsidiaries.
General Notice: Other product names used herein arefor identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
49
Printed on Recycled Paper.
Copyright
Q 1994 by Seiko Epson Corporation
Nagano, Japan
User’s Guide

FCC COMPLIANCE STATEMENT
For United States Users
T,his equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
0 Reorient or relocate the receiving antenna.
0 Increase the separation between the equipment and receiver.
Q Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
0 Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for thii equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites
applicables aux appareils num&iques de Classe B prescrites darts le r&glement sur le
brouillage radio&ctrique edict6 par le Ministkre des Communications du Canada.
ii

Contents
Introduction
How to Use This ManuaI
........................
1
Features..................................
2
Energy Star Compliant.........................
3
.
Where United States Users Can Get Help ..............
3
For United Kingdom Users.......................
5
Important Safety Instructions .....................
8
Warnings, Cautions, and Notes ....................
10
Chapter 7
Setting Up Your Printer
About Your Ink Jet Printer.......................
1-2
A few precautions.....................
:’
...
1-2
Choosing the right paper.....................
1-4
Unpacking the Printer..........................l-5
Attaching the paper support...................l-6
Choosing a Place for the Printer....................l-6
Plugging in the Printer..........................l-7
Installing the Ink Cartridge.......................l-8
Testing the Printer............................
1-13
Loading paper in the paper feeder...............
1-13
Running the self test........................
1-15
Connecting the Printer to Your Computer..............
1-16
Using Software Programs .......................
1-17
Microsoft Windows 3.1 and all Windows Programs
..... 1-17
What is a Printer Driver?.....................
1-18
Fonts with Windows.......................
1-19
WordPerfect 6.0 or 5.1 for MS-DOS...............
1-19
Microsoft Word for MS-DOS
...................
l-20
Lotus l-2-3 Version 3.X for MS-DOS
..............
l-20
Using Fonts.............................
1-21
Setting Up Other Software Programs.................
1-21
Tips for Using the Paper Feeder....................l-22
.
iii

Chapter 2Using Other Printer Functions
Loading Paper Manually ........................
2-2
Paper sizes .............................
2-2
Printing on single sheets .....................
2-2
Printing on envelopes. ......................
2-4
Tips for Maintaining the Correct Printing Position .........
2-6
Operating the Control Panel ......................
2-6
Indicator lights ...........................
2-7
Buttons ...............................
2-8
Selecting Character Fonts .......................
2-9
Scalable fonts
...........................
2-10
Condensed printing ........................
2-10
Using the Default-Setting Mode .............
.,
......
2-11
Default-setting descriptions ...................
2-12
Changing the default settings ..................
2-13
Changing the character-table setting ..............
2-16
Chapter 3
Maintenance and Troubleshooting
Replacing the Ink Cartridge
Cleaning the Print Head ..............................................
Cleaning the Printer ..........................
3-4
Transporting the Printer ........................
3-5
Troubleshooting .............................
3-5
Error indicators ..........................
3-6
Power supply ...........................
3-7
Printing ...............................
3-7
Paper handling ..........................
3-12
Appendix
Technical Specifications ........................
A-2
Printer specifications .......................
A-2
Command Summary ..........................
A-12
Sending printer commands ...................
A-12
Using the command summary .................
A-12
Character Tables .............................
A-23
Glossary
iv

control panel
paper supper
\
Paper feeder cover
paper separator
manual feed slot
access panel
AC inlet
0 0Courier
0 0
Roman T (PS)
00 Sans Serii H (PS)
08
Roman
80
Sans Serif
8 8Prestige

How to Use This Manual
Here’s what you’ll find in this book:
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Chapter 1 describes how to unpack and set up the printer.
It also describes how to load the paper feeder and print a
self test. Be sure to read and follow these instructions.
Chapter 2 contains information that you will need to use
special printer functions. It explains how to load paper
manually and change printer settings from the control
panel.
Chapter 3 contains maintenance and troubleshooting
information. If the printer does not operate properly or you
have difficulties, see this chapter.
The Appendix includes the printer specifications,
commands, and character tables.
A glossary of printer terms and an index are at the end.
Introduction 1

Features
Your new EPSON@ printer is a 48-nozzle ink jet printer, ideal
for quiet, high-speed printing.
Your printer offers the following features:
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High print quality. EPSON’s new ink jet technology
delivers crisp
360 x 360 dots per inch (dpi) text and
graphics.
Flexible paper handling. Use the built-in paper feeder to
load up to
100 sheets automatically. You can also insert
envelopes or single pages manually without removing the
paper supply.
Fast printing speed. You can print up to
144 characters per
second in 12-c@ letter quality (LQ) mode.
Quiet printing. Ink jet technology helps maintain a quiet
working environment.
Small footprint conserves your work space.
EPSON ESC
/ P 21’ This enhanoqd printer control language
provides scalable fonts and improved graphics capability.
Compatibility. Supports the EPSON ESC
/I’@ commands
widely used in application programs written for other
EPSON printers.
Convenience. Drop-m ink cartridge prints up to
700 pages
(at 1000 characters/page, using the Roman font).
2 Introduction

Energy Star Compliant
Your EPSON Stylus’” 400 printer complies with the U.S.
Environmental Protection Agency’s Energy Star program,
which promotes the manufacture of energy-efficient printers,
computers, and monitors.
The EPA estimates that if all desktop computers, printers, and
other peripheral devices met Energy Star standards, energy
cost savings would exceed
$1 billion annually and carbon
dioxide emissions would be reduced by 20 million tons.
The Energy Star emblem does not represent EPA endorsement of any
product or service.
Where United States Users Can Get Help
Epson America provides local customer support and service
through a nationwide network of authorized EPSON dealers
and Service Centers.
EPSON also provides the following support services through
the EPSON
Connection”” at [phone]:
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Assistance in locating your nearest Authorized EPSON
Reseller or Service Center
Technical assistance with the installation, configuration,
and operation of EPSON products
Information on
ESC / P 2 drivers for your software
Sales of the ESC/P reference manual, which contains
comprehensive information on ESC/P 2 commands
EPSON technical information library fax service
Introduction 3

0 Product literature with technical specifications on our
current and new products
0 Sales of ink cartridges, supplies, parts, documentation, and
accessories for your EPSON product
0 Customer Relations
CompuServe@ On-line Support
The fastest way to access helpful tips, specifications, drivers,
application notes, and bulletins is through the Epson America
Forum on CompuServe.
If you are not currently a member of CompuServe, you are
eligible for a free introductory membership as an owner of an
EPSON product. This membership entitles you to:
IJ An introductory $15 credit on CompuServe
0 Your own user lD and password
0 A complimentary subscription to CompuServe Magazine,
CompuServe’s monthly publication
To take advantage of this offer, call [phone] in the United
States and Canada and ask for representative #529. In other
countries, call [phone] or your local CompuServe access
number.
If you are already a CompuServe member, simply type
GO EPSON at the menu prompt to reach the Epson America
Forum.
4 Zntroduction

For United Kingdom Users
EPSON product guarantee
Under the law, goods sold must comply with their description
and must be of merchantable quality and fit for their purpose
or correspond with any sample.
This guarantee does not affect the seller’s legal obligation or the
rights of the consumer in the “consumer transactions” under
any Statute, including Sections
12 to 15 of the Sales of Goods
Act, 1979.
All EPSON Products, other than OEM products, are fully
guaranteed against faulty operation or performance for a
period of ONE YEAR from date of purchase by the user of the
product.
All claims under this guarantee MUST be supported by
evidence of purchase, normally the bill of sale
invoice, and it is
the responsibility of the claimant to furnish such proof. Epson
(UK) Limited
does not issue or operate any form of guarantee
registration card.
Claims are made by the user returning the product to the
supplier from whom it was purchased or, if this is impractical,
to any EPSON supplier who also handles the same product. In
the event of any difficulty, users are requested to contact the
Service Co-ordinator Manager at Epson (UK) Limited.
Epson (UK) Limited, or EPSON Appointed Distributors, will at
their discretion repair or replace part or all of the product to
provide, in their judgement, a satisfactory performance of the
product consistent with its age and apparent usage.
Introduction 5

This guarantee covers the cost .of both the parts and labour
required to correct any malfunction of the equipment, but
specifically excludes: wear and tear, consumables, physical
damage due to incorrect use or misuse and damage or faulty
operation due to unauthorized and inexpert repair.
The guarantee is restricted to the performance of the product
alone, and Epson (UK) Limited does not accept responsibility
for any consequential loss or damage, nor claimed or implied
performance, when the product is used in any combination
with other equipment or program software.
Product guarantee may be invalidated as a result of excessive
or inappropriate use, use in adverse environment or in
conditions outside the specifications or if the product has been
subjected to unapproved modifications.
The guarantee does not cover visits to the user’s premises or
the repair or commissioning of the product on site.
Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK)
Limited.
6 introduction

Safety infofmution
Warning:
This appliance must be earthed. Refer to rating plate for
voltage and check that the appliance voltage corresponds to the
supply voltage.
Important:
The wires in the mains leadfitted to this appliance are coloured in
accordance with the following code:
Green and yellow-Earth
Blue-Neutral
Brown-Live
As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying
the terminals in your plug, proceed as follows:
0 The green and yellow wire must be connected to the
terminal in the plug which is marked with the letter E or
the earth symbol (+) or coloured green or green and
yellow.
0 The blue wire must be connected to the terminal in the plug
marked with the letter N or coloured black.
QThe brown wire must be connected to the terminal in the
plug marked with the letter Lor coloured red.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Introduction 7

Important Safety Instructions
Read all of these instructions before you set up your printer.
Follow all warnings and instructions marked on the printer.
Unplug the printer from the wall outlet before you clean it,
and use a damp cloth for cleaning, not liquid or aerosol
cleaners.
Do not use your printer near water or spill any liquid on it.
Do not place the printer on.an unstable cart, stand, table, or
other surface that may allow the printer to fall.
Do not block any slots or openings in the cabinet. These are
provided for the ventilation necessary to ensure reliable
operation and protection from overheating. Placing the
printer on a bed, sofa, rug, or other similar surface may
block the openings. Also, do not place the printer in a
built-in installation unless proper ventilation is provided.
Never place the printer near or over a radiator or heat
register.
Use the type of power source indicated on the label. If you
are not sure of the type of power available, consult your
dealer or local power company.
This printer may be equipped with a plug having a third
(grounding) pin, which fits only into a grounding-type
outlet. This is a safety feature. If you are unable to insert the
plug into the outlet, have an electrician replace your
obsolete outlet. Do not defeat the purpose of the
grounding-type plug.
Do not put your printer where the cord will be walked on.
8 Introduction

Q If you use an extension cord, make sure that the total of the
ampere ratings on the products plugged into the extension
cord does not exceed the extension cord’s ampere rating.
Also, make sure that the total of all products plugged into
the wall outlet does not exceed
15 amperes.
0 Never push objects of any kind into your printer because
they may touch dangerous voltage points or short out parts
that could result in a risk of fire or electric shock
0 Except as specifically explained in the user’s manual, do not
attempt to repair the printer yourself. This could expose
you to dangerous voltage points or other risks. Refer
ail
servicing in those compartments to service personnel.
0 Unplug the printer from the wall outlet and have it
repaired by a qualified service person under the following
conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled into it
If it has been exposed to rain or water
If it does not operate normally when the operating
instructions are followed. Adjust only those controls that
are covered by the operating instructions since improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the printer to normal operation.
If it has been dropped or the cabinet has been damaged
If it exhibits a distinct change in performance, indicating a
need for service
Inhduction 9

Warnings, Cautions, and Notes
m
Warnings must befoIIozoed carefully to avoid bodily injury.
g
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information and useful tips on the operation
of your printer.
10 Introduction

Chapter 1
Setting Up Your Printer
About Your Ink Jet Printer
..................... l-2
A few precautions ........................ l-2
Choosing the right paper
....................
1-4
Unpacking the Printer
.......................
1-5
Attaching the paper support
.................. l-6
Choosing a Place for the Printer
.................. l-6
Plugging in the Printer ........................ l-7
Installing the Ink Cartridge
.................... l-8
Testing the Printer ..........................
1-13
Loading paper in the paper feeder
..............
1-13
Running the self test
......................
1-15
Connecting the Printer to Your Computer
............
1-16
Using Software Programs
.....................
1-17
Microsoft Windows 3.1 and aII Windows Programs
.... 1-17
What is a Printer Driver?
....................
1-18
Fonts with Windows
......................
1-19
WordPerfect 6.0 or 5.1 for MS-DOS
..............
1-19
Microsoft Word for MS-DOS
................. l-20
Lotus l-2-3 Version 3.X for MS-DOS
.............l-20
Using Fonts ........................... l-21
Setting Up Other Software Programs
...............
1-21
Tips for Using the Paper Feeder
...................l-22
Setting Up Your Printer
1-1

About Your Ink Jet Printer
If you’re new to ink jet printers, you may wonder how they
differ from dot matrix or laser printers. Two noticeable benefits
of this technology are high print quality and quiet printing.
An ink jet printer produces cost-effective, quality print results.
When you use the right paper, you get crisp, laser-sharp
printouts usually associated with laser printers. And the ink
cartridge inside your printer is easier to replace and more
affordable than the toner cartridges used by lasers.
Inside the ink jet print head, tiny spray units, or jets, draw ink
from the cartridge and then propel ink dots onto the page in
the form of characters or graphics. Because the print head does
not strike the page as it prints, it is much quieter than an
impact printer such as a dot-matrix.
A few precautions
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions to operate your
ink jet printer safely and efficiently:
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Under normal circumstances, ink will not come out of the
cartridge. If it does get on skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately with
water.
Keep the ink cartridges out of the reach of children.
Do not dismantle the ink cartridges or try to refill them.
After removing an empty cartridge, put it in a plastic bag
for disposal.
1-2 Setting Up Your PrinfG

0 Once you install the ink cartridge, do not open the clamp or
remove the ink cartridge except to replace it with a new
one. The cartridge may become unusable otherwise.
0 Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a
long time before use may result in poor print quality.
o Do not use an ink cartridge beyond its rated life
expectancy. Ink cartridges are good up to the date printed
on the cartridge carton.
0 When moving the ink cartridge from a cold place to a
warm one, let it sit for about one hour until the ink warms
to the new temperature.
0 Do not turn off the printer while printing or before the
print head is capped. (The print head is capped when it is
in the far right position.) The print head caps automatically
if the printer receives no data for several seconds. You can
also cap the print head by pressing the Pause button.
0 Do not put your hand inside the printer or touch the
cartridge during printing.
0 Before transporting the printer, make sure the print head is
capped, and do not remove the ink cartridge.
Q Perform the cleaning cycle only if print quality has
declined.
0 Don’t move the print head by hand.
.-___---
Setting Up Your Printer
1-3

Choosing the right paper
One of the keys to getting great results with your ink jet printer
is selecting the right paper. Paper absorbency is an especially
important consideration. With paper that is too absorbent, the
ink can bleed slightly, causing characters to blur. However,
with paper that is not absorbent enough, the ink may take too
long to dry and smear easily.
The finish and thickness of the paper are also important. Avoid
paper that has a rough finish or a slick, coated finish. Also,
avoid paper that is too thick or too thin. See the paper
specifications in the Appendix for more information.
Most correspondence-quality paper works in your printer
without problems. However, it is a good practice to test any
paper or envelopes in your printer before buying large
quantities.
To test a supply of paper, take a single sheet from the package
and load it in the printer. Perform the self test and check the
results. You should test both sides of the paper to determine
which gives you the best quality printing. (When you load
paper, remember that the printer prints on the bottom side of
the paper.) If the ink does not bleed or smear, the paper should
be suitable for use with your printer.
Because the drying speed for the ink depends on the pattern
being printed, the type of paper used, and the temperature and
humidity, some smudging or streaking may occur under
certain conditions. If the ink does not dry quickly enough, try
removing sheets one at a time as they finish printing.
Note:
Ink jet printers are particularly sensitive to the condition of your
paper. Keep unused paper in its original packaging material and store
it in a cool, dry place.
1-4
Setting Up Your Printer