Epson WorkForce AL-M200DN User manual

User’s Guide
NPD4751-01 EN

Contents
Preface
CopyrightandTrademarks...............................................................7
UsingThisGuide........................................................................8
Conventions.......................................................................8
ProductFeatures........................................................................9
Features...........................................................................9
Chapter 1 Specifications
Specifications..........................................................................11
Chapter 2 Basic Operation
MainComponents.....................................................................15
FrontView........................................................................15
RearView.........................................................................16
OperatorPanel....................................................................16
Printing the Panel Settings Page..........................................................17
TheOperatorPanel................................................................18
ThePrinterSettingUtility...........................................................18
PowerSaverMode......................................................................19
Power Off Mode (for users in Euro, the Middle East, Africa, and Russiaonly)................19
ExitingthePowerSaverMode........................................................19
Exiting the Power Off Mode (for users in Euro, theMiddleEast,Africa,andRussiaonly)......20
Chapter 3 Printer Management Software
PrintDrivers..........................................................................21
EpsonNetConfig.......................................................................21
Creating an Administrative Password.................................................21
Printer Setting Utility (WindowsOnly)....................................................22
StatusMonitor(WindowsOnly)..........................................................23
Launcher (Windows Only). . . ............................................................23
AL-M200 Series User’s Guide
Contents 2

Chapter 4 Printer Connection and Software Installation
Overview of Network Setup and Configuration..............................................25
Connecting Your Printer. . . . . ...........................................................25
Connecting Printer to a Computer or a Network........................................26
SettingtheIPAddress...................................................................29
TCP/IPandIPAddresses............................................................29
Automatically Setting the Printer’sIPAddress..........................................29
Dynamic Methods of Setting the Printer’s IPAddress....................................29
Assigning an IP Address (for IPv4 Mode)..............................................31
VerifyingtheIPSettings.............................................................33
Printing and Checking the SystemSettingsPage.........................................34
Installing Print Drivers on Computers RunningWindows....................................35
Using the PCL print driver. . . . .......................................................36
Using Epson Universal P6 PrinterDriver...............................................81
Using the XML Paper Specification Print Driver.........................................83
Installing Print Drivers on Computers Running Mac OS X....................................83
Configuring Wireless Settings on the Operator Panel (AL-M200DW only)..................83
Installing Print Drivers on Computers RunningLinux(CUPS).................................89
InstallingPrintDrivers..............................................................89
SpecifyingtheQueue...............................................................90
Specifying the Default Queue........................................................94
SpecifyingPrintingOptions..........................................................95
Setting the Password for Authority as the Printer Administrator. ..........................97
Uninstalling Print Drivers...........................................................97
Chapter 5 Printing Basics
AboutPrintMedia.................................................................... 100
Print Media Usage Guidelines.......................................................100
Print Media That Can Damage YourPrinter...........................................101
PrintMediaStorageGuidelines......................................................102
Supported Print Media.................................................................102
UsablePrintMedia................................................................102
Loading Print Media...................................................................105
Capacity.........................................................................106
Print Media Dimensions........................................................... 106
Loading Print Media in the Paper Tray............................................... 106
Loading Print Media in the Priority Sheet Inserter (PSI)................................. 115
AL-M200 Series User’s Guide
Contents 3

UsingtheOutputTrayExtension....................................................120
Setting Paper Sizes and Types........................................................... 121
SettingPaperSizes................................................................ 121
SettingPaperTypes............................................................... 122
Printing............................................................................. 122
PrintingfromtheComputer........................................................ 122
CancelingaPrintJob.............................................................. 123
DuplexPrinting...................................................................124
SelectingPrintingOptions..........................................................129
Printing Custom Size Paper.........................................................134
Checking Status of a PrintJob.......................................................136
PrintingaReportPage............................................................. 137
PrinterSettings................................................................... 138
Printing with the Web Services on Devices................................................ 140
AddingRolesofPrintServices...................................................... 140
PrinterSetup..................................................................... 141
Chapter 6 Using the Operator Panel Menus
Understanding the Operator PanelMenus.................................................143
Report/List......................................................................143
MeterReadings...................................................................144
AdminMenu.....................................................................144
TraySettings..................................................................... 168
PanelLanguage...................................................................170
PanelLockFeature.................................................................... 171
EnablingthePanelLockFeature.....................................................171
DisablingthePanelLockFeature.................................................... 172
Changing the Power Saver Mode Settings................................................. 172
Resetting to Factory Defaults............................................................173
Chapter 7 Troubleshooting
ClearingJams.........................................................................174
AvoidingJams....................................................................174
Identifying the Location of Paper Jams. . . .............................................175
Clearing Paper Jams From the Front of thePrinter......................................177
Clearing Paper Jams From the RearofthePrinter...................................... 182
AL-M200 Series User’s Guide
Contents 4

Clearing Paper Jams From the CenterOutputTray..................................... 184
JamProblems.................................................................... 187
BasicPrinterProblems................................................................. 188
DisplayProblems..................................................................... 188
PrintingProblems.....................................................................189
PrintQualityProblems.................................................................191
TheOutputIsTooLight........................................................... 191
Toner Smears or Print Comes Off/Stain on Back Side................................... 192
Random Spots/Blurred Images...................................................... 193
TheEntireOutputIsBlank......................................................... 194
Streaks Appear on the Output.......................................................194
Mottle...........................................................................195
Ghosting........................................................................ 195
Fog............................................................................. 196
Bead-Carry-Out(BCO)............................................................ 197
AugerMark......................................................................198
Wrinkled/StainedPaper............................................................198
The Top Margin Is Incorrect........................................................199
Protrudent/BumpyPaper...........................................................200
OtherProblems.......................................................................200
Understanding Printer Messages.........................................................200
ContactingService.....................................................................204
GettingHelp......................................................................... 204
LCD Panel Messages. . . . . . . ........................................................204
StatusMonitorAlerts..............................................................204
EnablingtheNonGenuineTonerMode.................................................. 205
UsingtheOperatorPanel...........................................................205
Using the Printer Setting Utility (Windows Only)...................................... 206
Chapter 8 Maintenance
ReplacingtheTonerCartridge...........................................................207
When to Replace the Toner Cartridge................................................ 208
RemovingtheTonerCartridge...................................................... 208
InstallingaTonerCartridge.........................................................210
OrderingSupplies..................................................................... 212
Consumables.....................................................................212
WhentoOrderaTonerCartridge................................................... 213
RecyclingSupplies................................................................ 213
AL-M200 Series User’s Guide
Contents 5

Storing Consumables.................................................................. 214
ManagingthePrinter.................................................................. 214
Checking or Managing the Printer with EpsonNetConfig................................214
CheckingPrinterStatuswithStatusMonitor(WindowsOnly)............................215
Checking Printer Status Through E-mail..............................................215
ConservingSupplies................................................................... 216
CheckingPageCounts................................................................. 217
MovingthePrinter.................................................................... 218
Appendix A Where To Get Help
Contacting Epson Support..............................................................221
Before Contacting Epson. . . . . ...................................................... 221
Help for Users in Europe. . . . ....................................................... 221
Help for Users in Taiwan...........................................................221
Help for Users in Singapore. ........................................................223
HelpforUsersinThailand..........................................................223
Help for Users in Vietnam..........................................................224
HelpforUsersinIndonesia.........................................................224
Help for Users in Hong Kong....................................................... 226
HelpforUsersinMalaysia..........................................................226
Help for Users in the Philippines.................................................... 227
Index
AL-M200 Series User’s Guide
Contents 6

Preface
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein.
Neither is any liability assumed for damages resulting from the use of the information contained
herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Apple
®
, Bonjour
®
, ColorSync
®
, Macintosh
®
, and Mac OS
®
are trademarks of Apple Inc. in the
United States and/or other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, and Windows Server
®
are trademarks of Microsoft
Corporation in the United States and/or other countries.
EPSON is a registered trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2012 Seiko Epson Corporation. All rights reserved.
AL-M200 Series User’s Guide
Preface 7

Using This Guide
Conventions
1. In this guide, personal computers and workstations are collectively called “computers”.
2. The following terms are used throughout this guide:
Important:
Important information that must be read and followed.
Note:
Additional information that merits emphasis.
See Also:
References within this guide.
3. Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in the landscape orientation.
, , Short Edge Feed (SEF): Loading the document or paper in the portrait orientation.
LEF Orientation SEF Orientation
* Paper feed direction
4. The screen shots and illustrations in this guide are those of the AL-M200DW unless otherwise
specified. Some of the items in the screen shots and illustrations may not be displayed or available
depending on your printer model.
5. Some features are not available on some models.
AL-M200 Series User’s Guide
Preface 8

Product Features
Features
This section describes the product features and indicates their links.
Duplex Print
When you have multiple pages to print, you can
use the duplex feature of the computer to print
on either side of paper to save paper
consumption.
For more information, see “Duplex Printing” on
page 124.
Multiple Up Print
With the Multiple Up print feature of the
printer, you can print multiple pages on a single
sheet of paper to save paper consumption.
For more information, see the print driver’s
help.
AL-M200 Series User’s Guide
Preface 9

Priority Sheet Inserter (PSI)
Print media loaded in the PSI is given
precedence over the media in the paper tray.
Using the PSI, you can print on print media of
another type or size preferentially over the
regular media in the paper tray.
For more information, see “Loading Print
Media in the Priority Sheet Inserter (PSI)” on
page 115.
Wireless Print (AL-M200DW only)
With the wireless LAN feature of the printer,
you can place your printer at any location and
print from a computer without cabling.
For more information, see “Configuring
Wireless Network Settings (AL-M200DW
only)” on page 40.
AL-M200 Series User’s Guide
Preface 10

Chapter 1
Specifications
Specifications
This chapter lists the main specifications of the printer. Note that the specifications of the product may
change without prior notice.
Items Description
Type Desktop
Printing Method LED Xerography
Important:
LED + LED electrophotographic system
Fusing System Thermal fusing system using a belt
Continuous Print Speed
*1
A4 : When plain paper is fed from the paper tray
1 Sided
*2
: 30 sheets/min
Important:
*1
Print speed may decrease due to factors such as paper type, paper size, and
printing conditions.
*2
When continuously printing a single document of A4 .
Resolution Standard: 600 ×600 dpi
High Resolution: 1200 ×1200 dpi
*
*
When printing in high resolution mode, printing speed may be reduced due
to image quality adjustment. Printing speed may also be reduced depending
on documents.
Tone 256 tones
AL-M200 Series User’s Guide
Specifications 11

Items Description
Paper Size Paper tray:
A4, B5, A5, Letter (8.5 ×11"), Executive (7.25 ×10.5"), Folio (8.5 ×13"), Legal (8.5 ×
14"), Statement, Com-10, Monarch, DL, C5,Yougata2/3,Yougata4/6,Nagagata
3/4, Younaga 3, Kakugata 3, Postcard (100 ×148 mm), W-Postcard (148 ×200
mm), Custom Paper (Width: 76.2 - 215.9 mm, Length: 127 - 355.6 mm)
Priority Sheet Inserter (PSI):
A4, B5, A5, Letter (8.5 ×11"), Executive (7.25 ×10.5"), Folio (8.5 ×13"), Legal (8.5 ×
14"), Statement, Com-10, DL, C5, Yougata 4, Younaga 3, Nagagata 3, Kakugata
3, Custom Paper (Width: 76.2 - 215.9 mm, Length: 210 - 355.6 mm)
Image loss: 4.1 mm from the top, bottom, left, and right edges
Paper Type Paper tray:
Plain (60 - 105 gsm), Lightweight Cardstock (106 - 163 gsm), Labels, Envelope,
Recycled, Postcard JPN
Priority Sheet Inserter (PSI):
Plain (60 - 105 gsm), Lightweight Cardstock (106 - 163 gsm), Labels, Envelope,
Recycled
Important:
❏Use only the recommended paper. Using paper other than that
recommended for the printer can cause printing problems. For more
information, see “Print Media That Can Damage Your Printer” on
page 101.
❏Note that poor printing quality due to paper-related printing problems
can occur when using the printer in an environment that is dry, cold, or
very humid.
❏Printing over the printed side or on the reverse side of paper that already
has been printed on can result in poor print quality.
❏When printing on envelopes, use envelopes that do not have adhesive
applied.
❏The type of paper being used and environmental conditions can affect
printing quality. Because of this, it is recommended that you test print and
confirm proper print quality before using the printer.
Paper Weight 60 - 163 gsm
Paper Capacity Standard:
Paper tray: 250 sheets
Priority Sheet Inserter (PSI): 10 sheets
Output Tray Capacity Standard: approximately 125 sheets (face down)
2-sided Printing Feature Standard
AL-M200 Series User’s Guide
Specifications 12

Items Description
CPU 4305/300 MHz
Memory Capacity Standard: 128 MB (Onboard)
Important:
The above memory capacity does not guarantee print quality depending on
the type and content of print data.
Hard Disk —
Page Description Language Standard: PCL 5e, PCL 6, PostScript Level3 Compatible, PDF, TIFF, JPEG
Supported OS
*1
Windows
®
XP, Windows
®
XP x64 Edition, Windows Vista
®
, Windows Vista
®
x64 Edition, Windows Server
®
2003, Windows Server
®
2003 x64 Edition,
Windows Server
®
2008, Windows Server
®
2008 x64 Edition, Windows
Server
®
2008 R2 x64 Edition, Windows
®
7, Windows
®
7 x64 Edition, Mac
OS
®
*2,
Linux OS
®
*3
Important:
*1
For the latest information about the supported operating systems, contact
our Customer Support Center or your dealer.
*2
Mac OS
®
X 10.5.8 - 10.6, 10.7 are supported.
*3
Red Hat Enterprise Linux 5/6 Desktop (x86), SUSE Linux Enterprise Desktop
10/11 (x86), and Ubuntu 8/10 (x86) are supported.
Interface Standard: USB 1.1/2.0 (Hi-Speed), Ethernet (10Base-T, 100Base-TX),
IEEE802.11b/g (AL-M200DW only)
Power AC 110 - 127 V ± 10%; 9 A; both 50/60 Hz
AC 220 - 240 V ± 10%; 5 A; both 50/60 Hz
Power Consumption In Sleep mode: 3.8 W or less
Average:
During standby: 50 W,
During continuous printing: 450 W
Important:
Low Power mode: 8 W average
Dimensions 385 (W) ×355.6 (D)
*
×225 (H) mm
Important:
*
Measured when the paper tray is inserted.
Weight 6.8 kg (including consumables)
AL-M200 Series User’s Guide
Specifications 13

Items Description
Usage Environment Temperature: 10 - 32 ˚C; Humidity: 10 - 85% (except malfunctions due to dew
condensation)
Non-Use: Temperature: -20 - 40 ˚C; Humidity: 5 - 85% (except malfunctions due
to dew condensation)
Important:
Until the conditions (temperature and humidity) inside the printer become
acclimated to the installation environment, certain qualities of the paper can
cause poor printing.
AL-M200 Series User’s Guide
Specifications 14

Chapter 2
Basic Operation
Main Components
This section provides an overview of your printer.
Front View
1FrontCover 2OutputTrayExtension
3 Priority Sheet Inserter (PSI) 4 Center Output Tray
5 Operator Panel 6 Power Switch
7 Toner Cartridge 8 Paper Tray Cover
9 Paper Tray 10 Paper Width Guides
11 Toner Access Cover
AL-M200 Series User’s Guide
Basic Operation 15

Rear View
1USBPort 2RearCoverHandle
3 Levers 4 Ethernet Port
5 Power Connector 6 Rear Cover
7 Paper Chute 8 Transfer Roller
9 Registration Roller 10 OPC Drum
Operator Panel
The operator panel has a 2-line liquid crystal display (LCD), buttons, and LEDs.
1. (Energy Saver) Button/LED
AL-M200 Series User’s Guide
Basic Operation 16

❏Lights up in the Sleep mode. Press this button to exit the Sleep mode.
2. Buttons
❏Scrolls through menus or items in the Menu mode. To enter numbers or passwords, press
these buttons.
3. Buttons
❏Selects submenus or setting values in the Menu mode.
4. (Cancel Job) Button
❏Cancels the current print job.
5. (Error) LED
❏Lights up when the printer has a error.
6. (Ready) LED
❏Lights up when the printer is ready.
7. (Back) Button
❏Switches to the print mode from the top menu of the Menu mode.
❏Returns to the upper hierarchy of the menu from the submenu of the Menu mode.
8. Button
❏Displays the selected menu or item and determines the selected value in the Menu mode.
9. LCD Panel
❏Displays various settings, instructions, and error messages.
10. (Menu) Button
❏Moves to the top menu.
Printing the Panel Settings Page
The Panel Settings page shows current settings on the operator panel menus.
AL-M200 Series User’s Guide
Basic Operation 17

The Operator Panel
Note:
The reports and lists are all printed in English.
1. Press the (Menu) button.
2. Select Report / List, and then press the button.
3. Select Panel Settings, and then press the button.
The Panel Settings page is printed.
The Printer Setting Utility
The following procedure uses Microsoft Windows 7 as an example.
Note:
The reports and lists are all printed in English.
1. Click Start — All Programs — EPSON — your printer — Printer Setting Utility.
Note:
The window to select a printer appears in this step when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility starts.
2. Click the Printer Settings Report tab.
3. Select Reports from the list at the left side of the page.
The Reports page is displayed.
4. Click the Panel Settings button.
The Panel Settings page is printed.
AL-M200 Series User’s Guide
Basic Operation 18

Power Saver Mode
The printer has a power saving feature that reduces power consumption during periods of inactivity
and operates in two modes: Low Power and Sleep. In Low Power mode, only the LCD panel goes blank.
In Sleep mode, all LEDs, except for the (Energy Saver) LED, on the operator panel go out and the
LCD panel goes blank. When the printer is in Sleep mode, it consumes less power than in Low Power
mode.
By default, the printer enters Low Power mode in one minute of inactivity after completion of the last
print job, and then enters Sleep mode in another six minutes of inactivity. You can change these
default settings in the following ranges:
Low Power mode: 1 to 45 minutes
Sleep mode: 6 to 11 minutes
See Also:
“Changing the Power Saver Mode Settings” on page 172
Power Off Mode (for users in Euro, the Middle East, Africa, and Russia only)
This printer has an advanced power saving feature "Power Off mode" that helps you reduce power
consumption more than the Low Power mode and Sleep mode. The printer switches to the Power Off
mode after 480 minutes in the Sleep mode and automatically turns off. The factory default setting of
480 minutes can be changed within the following ranges:
Power Off mode: 120 to 480 minutes
See Also:
“Changing the Power Saver Mode Settings” on page 172
Exiting the Power Saver Mode
The printer automatically exits the power saver mode when it receives a print job from a computer.
Alternatively, you can manually bring it back to the ready-to-print state by pressing the (Energy
Saver) button. Whether the printer is in Low Power or Sleep mode, it will take about 25 seconds for
the printer to resume the ready-to-print state.
AL-M200 Series User’s Guide
Basic Operation 19

Note:
❏In Low Power mode, opening and closing the rear cover will bring the printer back to the
ready-to-print state.
❏When the printer is in Sleep mode, all buttons on the operator panel except for the (EnergySaver)
button do not function. To use the buttons on the operator panel, press the (EnergySaver) button
to exit the power saver mode.
See Also:
“Changing the Power Saver Mode Settings” on page 172
Exiting the Power Off Mode (for users in Euro, the Middle East, Africa, and
Russia only)
Turn on the power switch to exit the Power Off mode.
See Also:
“Changing the Power Saver Mode Settings” on page 172
AL-M200 Series User’s Guide
Basic Operation 20