Epson WorkForce AL-M200DN User manual

User’s Guide
NPD4751-01 EN

Contents
Preface
CopyrightandTrademarks...............................................................7
UsingThisGuide........................................................................8
Conventions.......................................................................8
ProductFeatures........................................................................9
Features...........................................................................9
Chapter 1 Specifications
Specifications..........................................................................11
Chapter 2 Basic Operation
MainComponents.....................................................................15
FrontView........................................................................15
RearView.........................................................................16
OperatorPanel....................................................................16
Printing the Panel Settings Page..........................................................17
TheOperatorPanel................................................................18
ThePrinterSettingUtility...........................................................18
PowerSaverMode......................................................................19
Power Off Mode (for users in Euro, the Middle East, Africa, and Russiaonly)................19
ExitingthePowerSaverMode........................................................19
Exiting the Power Off Mode (for users in Euro, theMiddleEast,Africa,andRussiaonly)......20
Chapter 3 Printer Management Software
PrintDrivers..........................................................................21
EpsonNetConfig.......................................................................21
Creating an Administrative Password.................................................21
Printer Setting Utility (WindowsOnly)....................................................22
StatusMonitor(WindowsOnly)..........................................................23
Launcher (Windows Only). . . ............................................................23
AL-M200 Series User’s Guide
Contents 2

Chapter 4 Printer Connection and Software Installation
Overview of Network Setup and Configuration..............................................25
Connecting Your Printer. . . . . ...........................................................25
Connecting Printer to a Computer or a Network........................................26
SettingtheIPAddress...................................................................29
TCP/IPandIPAddresses............................................................29
Automatically Setting the Printer’sIPAddress..........................................29
Dynamic Methods of Setting the Printer’s IPAddress....................................29
Assigning an IP Address (for IPv4 Mode)..............................................31
VerifyingtheIPSettings.............................................................33
Printing and Checking the SystemSettingsPage.........................................34
Installing Print Drivers on Computers RunningWindows....................................35
Using the PCL print driver. . . . .......................................................36
Using Epson Universal P6 PrinterDriver...............................................81
Using the XML Paper Specification Print Driver.........................................83
Installing Print Drivers on Computers Running Mac OS X....................................83
Configuring Wireless Settings on the Operator Panel (AL-M200DW only)..................83
Installing Print Drivers on Computers RunningLinux(CUPS).................................89
InstallingPrintDrivers..............................................................89
SpecifyingtheQueue...............................................................90
Specifying the Default Queue........................................................94
SpecifyingPrintingOptions..........................................................95
Setting the Password for Authority as the Printer Administrator. ..........................97
Uninstalling Print Drivers...........................................................97
Chapter 5 Printing Basics
AboutPrintMedia.................................................................... 100
Print Media Usage Guidelines.......................................................100
Print Media That Can Damage YourPrinter...........................................101
PrintMediaStorageGuidelines......................................................102
Supported Print Media.................................................................102
UsablePrintMedia................................................................102
Loading Print Media...................................................................105
Capacity.........................................................................106
Print Media Dimensions........................................................... 106
Loading Print Media in the Paper Tray............................................... 106
Loading Print Media in the Priority Sheet Inserter (PSI)................................. 115
AL-M200 Series User’s Guide
Contents 3

UsingtheOutputTrayExtension....................................................120
Setting Paper Sizes and Types........................................................... 121
SettingPaperSizes................................................................ 121
SettingPaperTypes............................................................... 122
Printing............................................................................. 122
PrintingfromtheComputer........................................................ 122
CancelingaPrintJob.............................................................. 123
DuplexPrinting...................................................................124
SelectingPrintingOptions..........................................................129
Printing Custom Size Paper.........................................................134
Checking Status of a PrintJob.......................................................136
PrintingaReportPage............................................................. 137
PrinterSettings................................................................... 138
Printing with the Web Services on Devices................................................ 140
AddingRolesofPrintServices...................................................... 140
PrinterSetup..................................................................... 141
Chapter 6 Using the Operator Panel Menus
Understanding the Operator PanelMenus.................................................143
Report/List......................................................................143
MeterReadings...................................................................144
AdminMenu.....................................................................144
TraySettings..................................................................... 168
PanelLanguage...................................................................170
PanelLockFeature.................................................................... 171
EnablingthePanelLockFeature.....................................................171
DisablingthePanelLockFeature.................................................... 172
Changing the Power Saver Mode Settings................................................. 172
Resetting to Factory Defaults............................................................173
Chapter 7 Troubleshooting
ClearingJams.........................................................................174
AvoidingJams....................................................................174
Identifying the Location of Paper Jams. . . .............................................175
Clearing Paper Jams From the Front of thePrinter......................................177
Clearing Paper Jams From the RearofthePrinter...................................... 182
AL-M200 Series User’s Guide
Contents 4

Clearing Paper Jams From the CenterOutputTray..................................... 184
JamProblems.................................................................... 187
BasicPrinterProblems................................................................. 188
DisplayProblems..................................................................... 188
PrintingProblems.....................................................................189
PrintQualityProblems.................................................................191
TheOutputIsTooLight........................................................... 191
Toner Smears or Print Comes Off/Stain on Back Side................................... 192
Random Spots/Blurred Images...................................................... 193
TheEntireOutputIsBlank......................................................... 194
Streaks Appear on the Output.......................................................194
Mottle...........................................................................195
Ghosting........................................................................ 195
Fog............................................................................. 196
Bead-Carry-Out(BCO)............................................................ 197
AugerMark......................................................................198
Wrinkled/StainedPaper............................................................198
The Top Margin Is Incorrect........................................................199
Protrudent/BumpyPaper...........................................................200
OtherProblems.......................................................................200
Understanding Printer Messages.........................................................200
ContactingService.....................................................................204
GettingHelp......................................................................... 204
LCD Panel Messages. . . . . . . ........................................................204
StatusMonitorAlerts..............................................................204
EnablingtheNonGenuineTonerMode.................................................. 205
UsingtheOperatorPanel...........................................................205
Using the Printer Setting Utility (Windows Only)...................................... 206
Chapter 8 Maintenance
ReplacingtheTonerCartridge...........................................................207
When to Replace the Toner Cartridge................................................ 208
RemovingtheTonerCartridge...................................................... 208
InstallingaTonerCartridge.........................................................210
OrderingSupplies..................................................................... 212
Consumables.....................................................................212
WhentoOrderaTonerCartridge................................................... 213
RecyclingSupplies................................................................ 213
AL-M200 Series User’s Guide
Contents 5

Storing Consumables.................................................................. 214
ManagingthePrinter.................................................................. 214
Checking or Managing the Printer with EpsonNetConfig................................214
CheckingPrinterStatuswithStatusMonitor(WindowsOnly)............................215
Checking Printer Status Through E-mail..............................................215
ConservingSupplies................................................................... 216
CheckingPageCounts................................................................. 217
MovingthePrinter.................................................................... 218
Appendix A Where To Get Help
Contacting Epson Support..............................................................221
Before Contacting Epson. . . . . ...................................................... 221
Help for Users in Europe. . . . ....................................................... 221
Help for Users in Taiwan...........................................................221
Help for Users in Singapore. ........................................................223
HelpforUsersinThailand..........................................................223
Help for Users in Vietnam..........................................................224
HelpforUsersinIndonesia.........................................................224
Help for Users in Hong Kong....................................................... 226
HelpforUsersinMalaysia..........................................................226
Help for Users in the Philippines.................................................... 227
Index
AL-M200 Series User’s Guide
Contents 6

Preface
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein.
Neither is any liability assumed for damages resulting from the use of the information contained
herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Apple
®
, Bonjour
®
, ColorSync
®
, Macintosh
®
, and Mac OS
®
are trademarks of Apple Inc. in the
United States and/or other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, and Windows Server
®
are trademarks of Microsoft
Corporation in the United States and/or other countries.
EPSON is a registered trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2012 Seiko Epson Corporation. All rights reserved.
AL-M200 Series User’s Guide
Preface 7

Using This Guide
Conventions
1. In this guide, personal computers and workstations are collectively called “computers”.
2. The following terms are used throughout this guide:
Important:
Important information that must be read and followed.
Note:
Additional information that merits emphasis.
See Also:
References within this guide.
3. Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in the landscape orientation.
, , Short Edge Feed (SEF): Loading the document or paper in the portrait orientation.
LEF Orientation SEF Orientation
* Paper feed direction
4. The screen shots and illustrations in this guide are those of the AL-M200DW unless otherwise
specified. Some of the items in the screen shots and illustrations may not be displayed or available
depending on your printer model.
5. Some features are not available on some models.
AL-M200 Series User’s Guide
Preface 8

Product Features
Features
This section describes the product features and indicates their links.
Duplex Print
When you have multiple pages to print, you can
use the duplex feature of the computer to print
on either side of paper to save paper
consumption.
For more information, see “Duplex Printing” on
page 124.
Multiple Up Print
With the Multiple Up print feature of the
printer, you can print multiple pages on a single
sheet of paper to save paper consumption.
For more information, see the print driver’s
help.
AL-M200 Series User’s Guide
Preface 9

Priority Sheet Inserter (PSI)
Print media loaded in the PSI is given
precedence over the media in the paper tray.
Using the PSI, you can print on print media of
another type or size preferentially over the
regular media in the paper tray.
For more information, see “Loading Print
Media in the Priority Sheet Inserter (PSI)” on
page 115.
Wireless Print (AL-M200DW only)
With the wireless LAN feature of the printer,
you can place your printer at any location and
print from a computer without cabling.
For more information, see “Configuring
Wireless Network Settings (AL-M200DW
only)” on page 40.
AL-M200 Series User’s Guide
Preface 10