Epson XP-3200 Series User manual

User's Guide
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
NPD6907-00 EN

Contents
Guide to This Manual
IntroductiontotheManuals...................6
Important Safety Instructions (paper manual). . . . 6
StartHere(papermanual)..................6
User'sGuide(digitalmanual)................6
InformationontheLatestManuals............6
GuidetoWebMovieManuals..................6
SearchingforInformation....................6
PrintingOnlythePagesYouNeed.............. 7
AboutisManual......................... 8
MarksandSymbols.......................8
NotesonScreenshotsandIllustrations.........8
OperatingSystemReferences................8
Trademarks...............................9
Copyright................................9
Important Instructions
SafetyInstructions.........................12
SafetyInstructionsforInk................. 12
PrinterAdvisoriesandWarnings.............. 13
Advisories and Warnings for Setting Up the
Printer................................13
Advisories and Warnings for Using the Printer. . 13
Advisories and Warnings for Using the LCD
Screen................................14
Advisories and Warnings for Connecting to
theInternet............................14
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........14
Advisories and Warnings for Transporting or
StoringthePrinter.......................14
ProtectingYourPersonalInformation...........14
Part Names and Functions
Front...................................16
Inside..................................16
Rear................................... 17
Guide to the Control Panel
ControlPanel............................ 19
HomeScreenConguration..................20
GuidetotheNetworkIcon.................21
Loading Paper
PaperHandlingPrecautions..................23
PaperSizeandTypeSettings..................23
ListofPaperTypes.......................24
LoadingPapers........................... 25
LoadingPaperintheRearPaperFeeder....... 25
LoadingVariousPaper......................27
LoadingEnvelopes.......................27
LoadingPre-punchedPaper................27
LoadingLongPapers.....................28
Placing Originals
Placing Originals on the Scanner Glass. . . . . . . . . . 30
Printing
PrintingDocuments........................33
PrintingfromaComputer.................33
PrintingDocumentsfromSmartDevices...... 46
PrintingonEnvelopes...................... 48
Printing on Envelopes from a Computer
(Windows)............................ 48
Printing on Envelopes from a Computer
(MacOS)..............................49
PrintingPhotos...........................49
PrintingPhotosfromaComputer............49
PrintingWebPages........................ 49
PrintingWebPagesfromaComputer.........49
PrintingWebPagesfromSmartDevices.......49
PrintingUsingaCloudService................50
Copying
CopyinginColororMonochrome.............52
Copyingon2-Sides........................ 53
CopyingbyEnlargingorReducing.............53
CopyingMultipleOriginalsontoOneSheet.......53
CopyingIDcard.......................... 55
CopyingBooks........................... 55
CopyingWithoutMargins...................56
MoreMenuOptionsforCopying..............57
enumberofcopies:.................... 57
B&W:................................57
Color:................................57
Menu:................................57
2

Scanning
BasicInformationonScanning................60
Whatisa"Scan"?........................60
ScanningUses..........................60
AvailableScanningMethods................60
Recommended File Formats to Suit Your
Purpose...............................62
Recommended Resolutions to Suit Your
Purpose...............................62
ScanningOriginalstoaComputer............. 62
ScanningfromtheControlPanel............ 63
ScanningfromaComputer.................64
ScanningUsingWSD.......................64
SettingUpaWSDPort....................65
ScanningOriginalstoaSmartDevice...........67
AdvancedScanning........................67
Scanning Multiple Photos at the Same Time. . . . 67
Maintaining the Printer
CheckingtheStatusofConsumables............70
ImprovingPrint,Copy,andScanQuality.........70
CheckingandCleaningthePrintHead........70
RunningPowerCleaning..................72
Preventingnozzleclogging.................73
AligningthePrintHead...................73
CleaningthePaperPathforInkSmears........73
CleaningtheScannerGlass.................74
CleaningtheTranslucentFilm.............. 75
CleaningthePrinter........................77
In These Situations
WhenReplacingaComputer.................80
SavingPower.............................80
DisablingyourWi-FiConnection..............80
InstallingtheApplicationsSeparately...........81
Checking if a genuine Epson printer driver is
installed-Windows......................82
Checking if a genuine Epson printer driver is
installed-MacOS.......................83
Re-SettingtheNetworkConnection............84
Making Settings for Connecting to the
Computer.............................84
Making Settings for Connecting to the Smart
Device................................85
Making Wi-Fi Settings from the Control Panel. . 85
Checking the Printer's Network Connection
Status(NetworkConnectionReport)......... 87
Messages and Solutions on the Network
ConnectionReport...................... 88
Connecting a Smart Device and Printer Directly
(Wi-FiDirect)............................93
AboutWi-FiDirect......................93
ConnectingtoDevicesusingWi-FiDirect......94
Disconnecting Wi-Fi Direct (Simple AP)
Connection............................95
Changing the Wi-Fi Direct (Simple AP)
SettingsSuchastheSSID..................96
Adding or Changing the Printer's Connection. . . . . 97
To Set Up a Printer on Multiple Computers. . . . . 97
Changing the Connection from Wi-Fi to USB. . . 98
Setting a Static IP Address for the Printer. . . . . . 99
TransportingandStoringthePrinter...........101
Solving Problems
CannotPrintorScan......................105
ProblemSolving........................105
e Application or Printer Driver do not
WorkProperly.........................106
e Printer Cannot Connect to the Network. . . 110
PaperDoesNotFeedProperly............. 113
Printing, Copying, and Scanning Quality is Poor. . 115
PrintQualityisPoor.....................115
CopyQualityisPoor.................... 123
ScannedImageProblems.................129
Cannot Select Paper Type or Paper Source in
PrinterDriver........................... 131
A genuine Epson printer driver has not been
installed..............................131
An Error Code is Displayed on the LCD Screen. . . 131
PaperGetsJammed.......................133
RemovingJammedPaper.................133
PreventingPaperJams...................136
ItisTimetoReplacetheInkCartridges.........137
InkCartridgeHandlingPrecautions.........137
ReplacingInkCartridges................. 139
Continue Printing Temporarily without
ReplacingInkCartridges................. 142
It is Time to Replace the Maintenance Box. . . . . . .146
Maintenance Box Handling Precautions. . . . . . 146
ReplacingaMaintenanceBox..............146
CannotOperatethePrinterasExpected........ 150
e Printer Does Not Turn On or O........150
OperationsareSlow.....................150
LCDScreenGetsDark...................152
OperationSoundsAreLoud...............152
3

e Root Certicate Needs to be Updated. . . . . 152
Cannot Perform Manual 2-sided Printing
(Windows)............................153
e Print Settings Menu is Not Displayed
(MacOS).............................153
CannotSolveProblem.....................153
Cannot Solve Printing or Copying Problems. . . 153
Product Information
PaperInformation........................156
AvailablePaperandCapacities.............156
UnavailablePaperTypes..................158
ConsumableProductsInformation............159
InkCartridgeCodes.....................159
MaintenanceBoxCode...................160
SowareInformation......................160
Application for Printing from a Computer
(WindowsPrinterDriver).................160
Application for Printing from a Computer
(MacOSPrinterDriver)..................161
Application for Conguring Printer
Operations(WebCong).................162
Application for Updating Soware and
Firmware (Epson Soware Updater). . . . . . . . . 162
SettingsMenuList........................163
SupplyStatus..........................163
Maintenance..........................164
PrinterSetup..........................165
NetworkSettings.......................166
EpsonConnectServices:..................167
GuideFunctions........................167
CustomerResearch..................... 168
FirmwareUpdate.......................168
RestoreDefaultSettings..................168
ProductSpecications..................... 169
Printer Specications....................169
ScannerSpecications................... 170
InterfaceSpecications...................170
NetworkSpecications...................170
Supported ird PartyServices.............172
Dimensions...........................172
ElectricalSpecications.................. 173
EnvironmentalSpecications..............173
SystemRequirements....................174
RegulatoryInformation....................174
StandardsandApprovals................. 174
RestrictionsonCopying..................175
Where to Get Help
TechnicalSupportWebSite..................177
ContactingEpsonSupport..................177
BeforeContactingEpson................. 177
HelpforUsersinEurope..................177
HelpforUsersinTaiwan..................177
HelpforUsersinAustralia................178
HelpforUsersinNewZealand.............178
HelpforUsersinSingapore............... 179
Help for Users in ailand................ 179
HelpforUsersinVietnam................ 180
HelpforUsersinIndonesia................180
HelpforUsersinHongKong.............. 183
HelpforUsersinMalaysia................ 184
HelpforUsersinIndia...................184
HelpforUsersinthePhilippines............184
4

Guide to This Manual
IntroductiontotheManuals...........................................6
GuidetoWebMovieManuals..........................................6
SearchingforInformation.............................................6
PrintingOnlythePagesYouNeed.......................................7
AboutisManual..................................................8
Trademarks....................................................... 9
Copyright.........................................................9

Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
User's Guide (digital manual)
is manual. Available as a PDF and Web manual. Provides detailed information and instructions on
using the printer and solving problems.
Information on the Latest Manuals
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide
support website at http://support.epson.net/.
❏Digital manual
Visit the following website, enter the product name, and then go to Support.
https://epson.sn
Guide to Web Movie Manuals
You can watch Web Movie Manuals to learn how to use the printer. Access the following website. e contents of
the Web Movie Manuals are subject to change without prior notice.
https://support.epson.net/publist/video.php?model=xp-3200_series
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Acrobat Reader DC on your computer.
Guide to This Manual > Searching for Information
6

Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt. and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
Guide to This Manual > Printing Only the Pages You Need
7

About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Provides Web Movie Manuals of the operating instructions. See the related information link.
Notes on Screenshots and Illustrations
❏Screenshots of the printer driver are from Windows 10 or macOS High Sierra (10.13). e content displayed on
the screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 11", "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows
Vista", "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all
versions.
❏Microso
®
Windows
®
11 operating system
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
Guide to This Manual > About This Manual > Operating System References
8

❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later as well as macOS 11 or later.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, Safari, AirPrint, iPad, iPhone, iPod touch, and Spotlight are trademarks of
Apple Inc., registered in the U.S. and other countries.
❏Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏Chrome, Google Play, and Android are trademarks of Google LLC.
❏Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United States
and/or other countries.
❏Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏Mopria
®
and the Mopria
®
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏PictBridge is a trademark.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Guide to This Manual > Copyright
9

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2022 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Guide to This Manual > Copyright
10

Important Instructions
SafetyInstructions................................................. 12
PrinterAdvisoriesandWarnings.......................................13
ProtectingYourPersonalInformation................................... 14

Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols/
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Safety Instructions for Ink
❏Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏Keep ink cartridges and maintenance box out of the reach of children.
Important Instructions > Safety Instructions > Safety Instructions for Ink
12

Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer
13

❏Always turn the printer o using the P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the LCD Screen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Advisories and Warnings for Connecting to the Internet
Do not connect this product to the Internet directly. Connect it in a network protected by a router or rewall.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
Important Instructions > Protecting Your Personal Information
14

Part Names and Functions
Front...........................................................16
Inside...........................................................16
Rear............................................................17

Front
ARear paper feeder Loads paper.
BPaper support Supports loaded paper.
CEdge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EControl panel Indicates the printer's status and allows you to make print settings.
FOutput tray Holds the ejected paper.
GStopper Prevents printouts from falling from the output tray.
Inside
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
Part Names and Functions > Inside
16

AScanner unit support Supports the scanner unit.
BScanner unit Scans placed originals. Open when replacing ink cartridges or removing
jammed paper inside the printer. When you close the scanner unit, lift it
slightly so that the scanner unit support lifts out. For safety, the scanner unit
is closed in two steps.
CInk cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles.
Rear
AMaintenance box cover Remove when replacing the maintenance box. You need a at-head
screwdriver to remove the maintenance box. The maintenance box is a
container that collects a very small amount of surplus ink during cleaning or
printing.
BRear cover Remove when removing jammed paper.
CAC inlet Connects the power cord.
DUSB port Connects a USB cable to connect with a computer.
Part Names and Functions > Rear
17

Guide to the Control Panel
ControlPanel.....................................................19
HomeScreenConguration.......................................... 20

Control Panel
ATurns the printer on or o.
Unplug the power cord after checking that the power light is o.
BDisplays the home screen.
CDisplays menus and messages. Use buttons on the control panel to select a menu or to make settings.
DDisplays the solutions when you are in trouble.
EUse the
u d l r buttons to select a menu, and then press the OK button to enter the selected menu.
FStops the current operation.
GStarts an operation such as printing or copying.
HApplies to a variety of functions depending on the situation.
IReturns to the previous screen.
Guide to the Control Panel > Control Panel
19

Home Screen Conguration
e following home screen is displayed when you turn on the printer or press the button on the control panel.
You can easily copy and print by switching the menu and selecting the option you need.
Allows you to copy documents.
Allows you to scan documents and save them to a computer.
Allows you to scan documents and save them to a computer using the WSD feature.
Displays the menu to connect the printer to your smart device or tablet.
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, enabling
this may reduce print speed. Depending on the paper type and print quality settings you selected,
there may be no dierence in the printer's noise level.
Allows you to make settings related to maintenance, printer settings, and operations.
Displays the Help screen. You can view the operating instructions or the solutions to problems.
Displays the approximate levels of the ink cartridges.
Guide to the Control Panel > Home Screen Conguration
20