Epson L380 User manual

User's Guide
NPD5492-02 EN

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e contents of this manual and the specications of this product are subject to change without notice.
User's Guide
Copyright
2

Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏Apple, Macintosh, Mac OS, OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏Intel
®
is a registered trademark of Intel Corporation.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3

Contents
Copyright
Trademarks
About This Manual
IntroductiontotheManuals...................7
MarksandSymbols.........................7
DescriptionsUsedinthisManual...............7
OperatingSystemReferences..................8
Important Instructions
SafetyInstructions..........................9
PrinterAdvisoriesandWarnings............... 9
Advisories and Warnings for Setting Up/
UsingthePrinter........................10
Printer Basics
PartNamesandFunctions...................11
ButtonsandLights.........................13
Loading Paper
PaperHandlingPrecautions..................15
AvailablePaperandCapacities................16
ListofPaperTypes.......................16
LoadingPaperintheRearPaperFeed...........17
Placing Originals on the Scanner
Glass
Placing Multiple Photos for Scanning at the
SameTime...............................21
Printing
PrintingfromaComputer................... 22
PrintingBasics-Windows.................22
PrintingBasics-MacOSX.................23
Printing on 2-Sides (for Windows only). . . . . . . .25
PrintingSeveralPagesonOneSheet..........26
PrintingtoFitthePaperSize................27
Printing Multiple Files Together (for
WindowsOnly).........................28
Printing One Image on Multiple Sheets to
CreateaPoster(forWindowsOnly).......... 29
PrintingUsingAdvancedFeatures........... 35
Printing Photos Using Epson Easy Photo Print. . 37
CancelingPrinting.........................38
CancelingPrinting-PrinterButton...........38
CancelingPrinting-Windows.............. 38
CancelingPrinting-MacOSX..............38
Copying
CopyingBasics........................... 39
MakingMultipleCopies.....................39
Scanning
ScanningfromtheControlPanel.............. 40
ScanningfromaComputer...................40
ScanningUsingEpsonScan2...............40
Relling Ink
CheckingtheInkLevels.....................47
InkBottleCodes.......................... 47
InkBottleHandlingPrecautions...............47
RellingtheInkTanks......................48
Maintaining the Printer
CheckingandCleaningthePrintHead..........52
Checking and Cleaning the Print Head -
PrinterButtons......................... 52
Checking and Cleaning the Print Head -
Windows..............................53
Checking and Cleaning the Print Head -
MacOSX.............................53
ReplacingInkinsidetheInkTubes.............53
Replacing Ink inside the Ink Tubes - Windows. . . 54
Replacing Ink inside the Ink Tubes - Mac OS X. . 54
AligningthePrintHead.....................54
AligningthePrintHead-Windows...........54
AligningthePrintHead-MacOSX..........55
CleaningthePaperPath.....................55
CleaningtheScannerGlass...................56
Checking the Total Number of Pages Fed
roughthePrinter........................56
Checking the Total Number of Pages Fed
roughthePrinter-PrinterButtons.........56
Checking the Total Number of Pages Fed
roughthePrinter-Windows............. 57
User's Guide
Contents
4

Checking the Total Number of Pages Fed
rough thePrinter-MacOSX.............57
SavingPower.............................57
SavingPower-Windows.................. 57
SavingPower-MacOSX..................58
Software Information
WindowsPrinterDriver.....................59
GuidetoWindowsPrinterDriver............60
Making Operation Settings for the Windows
PrinterDriver.......................... 62
MacOSXPrinterDriver.................... 62
GuidetoMacOSXPrinterDriver........... 63
Making Operation Settings for the Mac OS X
PrinterDriver.......................... 64
EpsonScan2(ScannerDriver)................65
EpsonEventManager.......................65
EpsonEasyPhotoPrint.....................66
E-WebPrint(forWindowsOnly)..............66
EPSONSowareUpdater....................67
UninstallingApplications....................67
UninstallingApplications-Windows......... 67
UninstallingApplications-MacOSX.........68
InstallingApplications......................69
UpdatingApplicationsandFirmware...........69
Solving Problems
CheckingthePrinterStatus.................. 71
Checking the Error Indicators on the Printer. . . . 71
CheckingthePrinterStatus-Windows........72
CheckingPrinterStatus-MacOSX..........72
RemovingJammedPaper....................72
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing Jammed Paper from Inside the
Printer................................73
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .75
PaperJams.............................75
PaperFeedsataSlant.....................75
Several Sheets of Paper are Fed at a Time. . . . . . . 75
NoPaperFeeds.........................75
PowerandControlPanelProblems.............76
PowerDoesNotTurnOn..................76
Power Does Not Turn O..................76
CannotPrintfromaComputer................76
PrintoutProblems.........................77
PrintoutisScuedorColorisMissing.........77
BandingorUnexpectedColorsAppear........77
Colored Banding Appears at Intervals of
Approximately2.5cm.................... 78
Blurry Prints, Vertical Banding, or
Misalignment.......................... 78
PrintQualityisPoor..................... 79
PaperIsSmearedorScued................80
PrintedPhotosareSticky..................80
Images or Photos are Printed in Unexpected
Colors................................80
Colors Dier from What You See on the
Display...............................81
e Position, Size, or Margins of the Printout
AreIncorrect...........................81
Printed Characters Are Incorrect or Garbled. . . . 81
ePrintedImageIsInverted...............82
Mosaic-LikePatternsinthePrints............82
Uneven Colors, Smears, Dots, or Straight
LinesAppearintheCopiedImage........... 82
Moiré (Cross-Hatch) Patterns Appear in the
CopiedImage.......................... 82
An Image of the Reverse Side of the Original
AppearsintheCopiedImage...............82
e Printout Problem Could Not be Cleared. . . . 82
OtherPrintingProblems.................... 83
PrintingIsTooSlow......................83
Printing Slows Down Dramatically During
ContinuousPrinting..................... 83
CannotStartScanning......................83
Cannot Start Scanning when Using the
ControlPanel.......................... 84
ScannedImageProblems....................84
Uneven Colors, Dirt, Spots, and so on Appear
whenScanningfromtheScannerGlass........84
eImageQualityIsRough................85
OsetAppearsintheBackgroundofImages....85
TextisBlurred..........................85
Moiré Patterns (Web-Like Shadows) Appear. . . . 86
Cannot Scan the Correct Area on the
ScannerGlass.......................... 86
CannotPreviewinumbnail.............. 86
Text is Not Recognized Correctly when
SavingasaSearchablePDF.................87
Cannot Solve Problems in the Scanned Image. . . 87
OtherScanningProblems....................88
ScanningSpeedIsSlow................... 88
Scanning Stops when Scanning to PDF/
Multi-TIFF............................ 88
OtherProblems...........................88
Slight Electric Shock when Touching the
Printer................................88
User's Guide
Contents
5

OperationSoundsAreLoud................88
Application Is Blocked by a Firewall (for
WindowsOnly).........................89
Appendix
TechnicalSpecications.....................90
Printer Specications.....................90
Scanner Specications....................90
InterfaceSpecications....................91
Dimensions............................91
Electrical Specications...................91
Environmental Specications...............92
SystemRequirements.....................92
RegulatoryInformation.....................93
RestrictionsonCopying...................93
TransportingthePrinter.....................93
WheretoGetHelp.........................96
TechnicalSupportWebSite................ 96
ContactingEpsonSupport.................97
User's Guide
Contents
6

About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer basically,
solving problems, and so on.
❏User's Guide (PDF manual)
is manual. Provides overall information and instructions on using the printer, and on solving problems.
As well as the manuals above, see the help included in the various Epson soware applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
Descriptions Used in this Manual
❏Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
User's Guide
About This Manual
7

Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Wi n d ow s
®
10 operating system
❏Microso
®
Wi n d ow s
®
8.1 operating system
❏Microso
®
Wi n d ow s
®
8 operating system
❏Microso
®
Wi n d ow s
®
7 operating system
❏Microso
®
Wi n d ow s Vi s t a
®
operating system
❏Microso
®
Wi n d ow s
®
XP operating system
❏Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
8

Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not tilt or shake an ink bottle aer removing its seal; this can cause leakage.
❏Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
User's Guide
Important Instructions
9

Advisories and Warnings for Setting Up/Using the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable and ink tubes inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏If any of the ink tanks are not lled up to the lower line, rell the ink soon. Continued use of the printer when
the ink level is below the lower line on the tanks could damage the printer.
❏Always turn the printer o using the
P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
User's Guide
Important Instructions
10

Printer Basics
Part Names and Functions
AEdge guide Feeds the paper straight into the printer. Slide to the
edges of the paper.
BRear paper feed Loads paper.
CPaper support Supports loaded paper.
DFeeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
EOutput tray Holds the ejected paper. Before printing, raise the
stopper to prevent the ejected paper from falling o
the tray.
FControl panel Operates the printer.
User's Guide
Printer Basics
11

AScanner unit Scans placed originals. Open when removing jammed
paper inside the printer.
BInk tube Supplies ink to the print head.
CInk tank unit Contains the ink tanks.
DInk reservoir tanks (Ink tanks) Supplies ink to the ink tubes.
EPrint head Fires ink.
ADocument cover Blocks external light while scanning.
BScanner glass Place the originals.
User's Guide
Printer Basics
12

AAC inlet Connects the power cord.
BUSB port Connects a USB cable.
Buttons and Lights
ATurns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is o.
BStarts monochrome copying on A4 size plain paper. To increase the number of copies (by up to
20 copies), press this button within one second intervals.
CStarts color copying on A4 size plain paper. To increase the number of copies (by up to 20
copies), press this button within one second intervals.
DStops the current operation.
Hold this button down for three seconds until the
P button ashes to run print head cleaning.
ETurns on or ashes when paper is out or a paper jam occurs.
User's Guide
Printer Basics
13

FIndicates the status of the initial ink charging.
Additional functions are available with dierent combinations of buttons.
+ Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ or Press the y and the or buttons simultaneously to copy in draft mode.
+ Turn the printer on while holding down the
y button to print the nozzle check pattern.
Related Information
&“Checking the Error Indicators on the Printer” on page 71
User's Guide
Printer Basics
14

Loading Paper
Paper Handling Precautions
❏Read the instruction sheets supplied with the paper.
❏Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to atten them before loading.
❏Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
&“Printer Specications” on page 90
User's Guide
Loading Paper
15

Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Epson Bright White Ink Jet Paper A4 80
*1
✓
Epson Premium Glossy Photo Paper
*2
A4, 13×18 cm (5×7 in.), 16:9
wide size (102×181 mm), 10×15
cm (4×6 in.)
20 -
Epson Matte Paper-Heavyweight
*2
A4 20 -
Epson Photo Quality Ink Jet Paper
*2
A4 80 -
*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*2 Only printing from computer is available.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Plain paper Letter
*1
, A4, B5
*1
, A5
*1
, A6
*1
Up to the line
indicated by the
triangle symbol on the
edge guide.
*2
✓
Legal
*1
, User Dened
*1
1
Envelope
*1
Envelope #10, Envelope DL,
Envelope C6
10 -
*1 Only printing from computer is available.
*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Related Information
&“Technical Support Web Site” on page 96
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
User's Guide
Loading Paper
16

Media Name Media Type
Epson Bright White Ink Jet Paper
*
plain papers
Epson Premium Glossy Photo Paper
*
Epson Premium Glossy
Epson Matte Paper-Heavyweight
*
Epson Matte
Epson Photo Quality Ink Jet Paper
*
Epson Matte
Plain paper
*
plain papers
Envelope Envelope
* These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
Loading Paper in the Rear Paper Feed
1. Open the feeder guard, extend the paper support, and then tilt it backwards.
2. Slide the edge guide to the le.
User's Guide
Loading Paper
17

3. Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏Envelopes
❏Pre-punched paper
Note:
❏Load a single sheet of paper without binding holes at the top or the bottom.
❏Adjust the print position of your le to avoid printing over the holes.
User's Guide
Loading Paper
18

4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&“Paper Handling Precautions” on page 15
&“Available Paper and Capacities” on page 16
User's Guide
Loading Paper
19

Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
4. Close the cover gently.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals on the Scanner Glass
20