
TransportingtheProduct.................. 134
CheckingandInstallingYourSoftware.........135
Checking the software installed on your
computer............................ 135
Installingthesoftware................... 136
UninstallingYourSoftware................. 136
ForWindows......................... 137
ForMacOSX.........................138
Transferring Data Using an External
Storage Device
PrecautionsonStorageDevices.............. 139
Copying Files Between a Storage Device and Your
Computer..............................139
Copyingfilestoyourcomputer............ 139
Savingfilestoastoragedevice............. 140
Error Indicators
ErrorMessagesontheControlPanel.......... 141
Troubleshooting for Printing/Copying
DiagnosingtheProblem................... 142
Checkingproductstatus................. 142
PaperJams............................. 145
Removing jammed paper from the rear cover
................................... 145
Removing jammed paper from inside the
product..............................146
Removing jammed paper from the paper
cassette..............................147
Removing jammed paper from the Automatic
DocumentFeeder(ADF).................147
Preventingpaperjams...................149
Reprinting after a paper jam (for Windows
only)................................150
PrintQualityHelp........................150
Horizontalbanding.....................151
Verticalbandingormisalignment..........152
Incorrectormissingcolors............... 152
Blurryorsmearedprint..................152
MiscellaneousPrintoutProblems.............153
Incorrectorgarbledcharacters.............153
Incorrectmargins...................... 153
Printouthasaslightslant.................154
Size or position of copied image is incorrect. . . 154
Invertedimage........................ 154
Paper or CD/DVD only prints halfway or is
blank............................... 154
Printed side is smeared or scuffed. . . . . . . . . . 155
Printingistooslow..................... 155
Paper Does Not Feed Correctly or the CD/DVD
TrayisNotInsertedCorrectly............... 156
Paperdoesnotfeed.....................156
Multiplepagesfeed..................... 156
Paperisimproperlyloaded...............157
Paper is not ejected fully or is wrinkled. . . . . . . 157
The CD/DVD tray is ejected or not inserted
correctly when sending a CD/DVD print job
................................... 157
TheProductDoesNotPrint................ 157
Alllightsareoff........................157
Lightscameonandthenwentout.......... 157
Onlythepowerlightison................ 158
An ink error is indicated after you replace the
cartridge.............................158
Increasing the Print Speed (For Windows Only)
..................................... 159
OtherProblem.......................... 160
Printingplainpapersquietly.............. 160
Troubleshooting for Scanning
Problems Indicated by Messages on the LCD
screenorStatusLight..................... 161
ProblemsWhenStartingaScan.............. 161
Using the Automatic Document Feeder (ADF)
................................... 161
Usingthebutton.......................162
Using scanning software other than Epson
Scandriver........................... 163
ProblemsWhenFeedingPaper..............163
Thepapergetsdirty.....................163
Multiple sheets of paper are fed. . . . . . . . . . . . 163
The paper jams in the Automatic Document
Feeder(ADF).........................163
ProblemsWithScanningTime..............163
ProblemsWithScannedImages..............164
Scanqualityisunsatisfactory.............. 164
The scanning area or direction is
unsatisfactory......................... 165
ProblemsRemainAfterTryingAllSolutions....166
Troubleshooting for Faxing
Cannotsendandreceivefax.................167
Qualityproblems(sending)................. 167
Qualityproblems(receiving)................ 167
Answering machine cannot answer voice calls. . . 168
User’s Guide
Contents
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