Epson Workforce pro st-c5000 Instruction Manual

10 Raise the control panel, then press the power button to

turn on the product.

Note: If an error code appears, turn off the product and check

that no protective material has been left inside the product and

that the transportation lock is in the printing position.

11 Select your language, country, date, and time settings.

Note: You can change these settings later using the product’s

control panel. For more information, see the online User’s Guide.

Follow steps 12 and 13 to continue ink charging.

12 When the message to see the Start Here sheet appears

on the LCD screen, press and hold OK for 5 seconds.

13 When the ink conﬁrmation message appears on the LCD

screen, select Proceed for each color, then press Start to

start charging the ink. Ink charging takes approximately

9 minutes. A message appears when ink charging is

complete. Press Close to proceed with initial setup.

Caution: Do not unplug or turn off the product, raise the

scanner unit, or load paper while the product is charging or you’ll

waste ink.

Note: Part of the ink from the included bottles is used for printer

setup. You will notice ink levels in the tanks decrease during

charging. This decrease is normal and does not affect the stated

in-box yields.

14 To ﬁnish ﬁlling the ink tanks, repeat steps 1 through 8

using the additional set of ink bottles included with the

product. If any ink remains in the bottles, close the bottles

and store them for later use.

Note: Replace the bottle cap before disposing of the bottles.

15 Select Settings > Maintenance > Fill Ink and follow the

on-screen instructions to reset the ink levels.

3Load paper

See the online User’s Guide for information about loading

capacity, available paper types and sizes, loading envelopes,

and using the rear paper feed slot or Automatic Document

Feeder (ADF).

1 Make sure the product is not charging ink, then pull out

one of the paper cassettes.

IMPORTANT: Before using this product, make sure you read

these instructions and the safety instructions in the online User’s

Guide.

Important Safety Instructions: When using telephone equipment, you

should always follow basic safety precautions to reduce the risk of fire,

electric shock, and personal injury, including the following:

• Do not use the Epson®product near water.

• Always keep this guide handy.

• Avoid using a telephone during an electrical storm. There may be a

remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution: To reduce the risk of fire, use only a No. 26 AWG or larger

telecommunication line cord.

The illustrations show the ST-C5000, but the steps are the same

for all models, unless otherwise speciﬁed.

1Unpack

Note: Do not open the ink bottles until you are ready to ﬁll the ink

tanks. The ink bottles are vacuum packed to maintain reliability.

1 Remove all protective materials from the product.

2 Lift up the scanner unit. Remove all protective materials

from inside the product.

Caution: The printer ships with the transportation lock in the

printing position. Do not move it from the printing position.

3 Lower the scanner unit.

2Fill ink tanks

Warning: Keep the ink bottles out of the reach of children and do not

drink the ink.

Caution: This product requires careful handling of ink. If ink spills,

wipe it off immediately with a damp towel to avoid permanent stains.

If ink gets on your clothes or belongings, it may not come off.

Note:

• Epson cannot guarantee the quality or reliability of third-party ink.

• Use the ink bottles included with the printer to set up the product.

• The included ink bottles are designed for reliable printer setup and

cannot be resold.

Epson recommends the use of Genuine Epson T542 pigment

inks. The use of any other inks may cause damage not covered

by the warranty, particularly if they are not pigment. Epson

cannot guarantee that non-Epson T542 inks are pigment, even

if labeled as compatible.

1 Open the ink tank cover, then open the cap for the

black (BK) ink tank.

Note: Refer to the color-coded sticker on the ink tank unit to

identify the color of each tank.

2 Unpack the black (BK) ink bottle. Hold the ink bottle

upright and slowly turn the bottle cap to remove it.

Caution: Do not shake or squeeze the ink bottles. Do not touch

the top of the ink bottle after its cap is removed.

3 Insert the ink bottle into the ﬁlling port.

Note: Do not force the bottle into position; each bottle is keyed

for each color.

4 Wait for the ink to empty into the tank. Do not squeeze

the bottle.

Note: If ink does not ﬂow from the bottle, lift and reinsert the

bottle.

5 When the bottle is empty, remove it and

securely close it with the bottle cap.

Note: Do not leave the bottle inserted; otherwise it

may be damaged or ink may leak.

6 Securely close the black ink tank cap.

7 Repeat the previous steps for the other colors.

8 Close the ink tank cover.

9 Connect the power cord to the back of the product and to

an electrical outlet.

Caution: Do not connect to your computer yet.

Start Here

ST-C5000/ST-C5500

10 Raise the control panel, then press the power button to

turn on the product.

Note: If an error code appears, turn off the product and check

that no protective material has been left inside the product and

that the transportation lock is in the printing position.

11 Select your language, country, date, and time settings.

Note: You can change these settings later using the product’s

control panel. For more information, see the online User’s Guide.

Follow steps 12 and 13 to continue ink charging.

12 When the message to see the Start Here sheet appears

on the LCD screen, press and hold OK for 5 seconds.

13 When the ink conﬁrmation message appears on the LCD

screen, select Proceed for each color, then press Start to

start charging the ink. Ink charging takes approximately

9 minutes. A message appears when ink charging is

complete. Press Close to proceed with initial setup.

Caution: Do not unplug or turn off the product, raise the

scanner unit, or load paper while the product is charging or you’ll

waste ink.

Note: Part of the ink from the included bottles is used for printer

setup. You will notice ink levels in the tanks decrease during

charging. This decrease is normal and does not affect the stated

in-box yields.

14 To ﬁnish ﬁlling the ink tanks, repeat steps 1 through 8

using the additional set of ink bottles included with the

product. If any ink remains in the bottles, close the bottles

and store them for later use.

Note: Replace the bottle cap before disposing of the bottles.

15 Select Settings > Maintenance > Fill Ink and follow the

on-screen instructions to reset the ink levels.

3Load paper

See the online User’s Guide for information about loading

capacity, available paper types and sizes, loading envelopes,

and using the rear paper feed slot or Automatic Document

Feeder (ADF).

1 Make sure the product is not charging ink, then pull out

one of the paper cassettes.

IMPORTANT: Before using this product, make sure you read

these instructions and the safety instructions in the online User’s

Guide.

Important Safety Instructions: When using telephone equipment, you

should always follow basic safety precautions to reduce the risk of fire,

electric shock, and personal injury, including the following:

• Do not use the Epson®product near water.

• Always keep this guide handy.

• Avoid using a telephone during an electrical storm. There may be a

remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution: To reduce the risk of fire, use only a No. 26 AWG or larger

telecommunication line cord.

The illustrations show the ST-C5000, but the steps are the same

for all models, unless otherwise speciﬁed.

1Unpack

Note: Do not open the ink bottles until you are ready to ﬁll the ink

tanks. The ink bottles are vacuum packed to maintain reliability.

1 Remove all protective materials from the product.

2 Lift up the scanner unit. Remove all protective materials

from inside the product.

Caution: The printer ships with the transportation lock in the

printing position. Do not move it from the printing position.

3 Lower the scanner unit.

2Fill ink tanks

Warning: Keep the ink bottles out of the reach of children and do not

drink the ink.

Caution: This product requires careful handling of ink. If ink spills,

wipe it off immediately with a damp towel to avoid permanent stains.

If ink gets on your clothes or belongings, it may not come off.

Note:

• Epson cannot guarantee the quality or reliability of third-party ink.

• Use the ink bottles included with the printer to set up the product.

• The included ink bottles are designed for reliable printer setup and

cannot be resold.

Epson recommends the use of Genuine Epson T542 pigment

inks. The use of any other inks may cause damage not covered

by the warranty, particularly if they are not pigment. Epson

cannot guarantee that non-Epson T542 inks are pigment, even

if labeled as compatible.

1 Open the ink tank cover, then open the cap for the

black (BK) ink tank.

Note: Refer to the color-coded sticker on the ink tank unit to

identify the color of each tank.

2 Unpack the black (BK) ink bottle. Hold the ink bottle

upright and slowly turn the bottle cap to remove it.

Caution: Do not shake or squeeze the ink bottles. Do not touch

the top of the ink bottle after its cap is removed.

3 Insert the ink bottle into the ﬁlling port.

Note: Do not force the bottle into position; each bottle is keyed

for each color.

4 Wait for the ink to empty into the tank. Do not squeeze

the bottle.

Note: If ink does not ﬂow from the bottle, lift and reinsert the

bottle.

5 When the bottle is empty, remove it and

securely close it with the bottle cap.

Note: Do not leave the bottle inserted; otherwise it

may be damaged or ink may leak.

6 Securely close the black ink tank cap.

7 Repeat the previous steps for the other colors.

8 Close the ink tank cover.

9 Connect the power cord to the back of the product and to

an electrical outlet.

Caution: Do not connect to your computer yet.

Start Here

ST-C5000/ST-C5500

5Install software

Note:

• An Internet connection is required to obtain the product software.

• To print from a ChromebookTM, go to

http://epson.com/support/chromebookprint (U.S.) or

http://epson.ca/support/chromebookprint (Canada) for

instructions.

Standard software package

1 Make sure the product is NOT CONNECTED to your

computer.

Windows®:If you see a Found New Hardware screen, click

Cancel and disconnect the USB cable.

2 Download and run your product’s software package:

ST-C5000

http://epson.com/support/stc5000 (U.S.)

http://epson.ca/support/stc5000 (Canada)

ST-C5500

http://epson.com/support/stc5500 (U.S.)

http://epson.ca/support/stc5500 (Canada)

3 Follow the instructions on the computer screen to run the

setup program.

4 When you see the Select Your Connection screen, select

one of the following and follow the on-screen instructions:

• Wireless connection

In most cases, the software installer automatically

attempts to set up your wireless connection. If setup

is unsuccessful, you may need to enter your network

name (SSID) and password.

• Direct USB connection

Make sure you have a USB cable (not included).

• Wired network connection

Make sure you have an Ethernet cable (not included).

PCL or PostScript driver (ST-C5500)

Download the software and see your online User’s Guide

for instructions. For the latest software, visit

http://epson.com/support (U.S.) or http://epson.ca/support

(Canada) and search for your product.

Mobile and voice-activated

printing

• Print directly from a smartphone or tablet using iOS or

Android™ with Epson iPrint™. Simply connect your printer

and device to the same network and tap the action icon to

select the print option.

• Print directly from your Android (v4.4 or later) device*.

Simply connect your printer and device to the same network

and tap the menu icon to select the print option.

• Print remotely with Epson Connect™. See your online

User’s Guide for instructions or learn more at

http://epson.com/connect (U.S.) or

http://epson.ca/connect (Canada).

EPSON is a registered trademark, the EPSON logo is a registered logomark, and Epson

Connect and Epson iPrint are trademarks of Seiko Epson Corporation.

Designed for Excellence is a trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.

Android, Chromebook, and Google Play are trademarks of Google LLC.

Microsoft and Windows are trademarks of the Microsoft group of companies.

Mopria®is a registered and/or unregistered trademark and service mark of Mopria Alliance, Inc.

in the United States and other countries. Unauthorized use is strictly prohibited.

General Notice: Other product names used herein are for identiﬁcation purposes only and may

be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Printed in XXXXXX CPD-63569

2 Slide the side edge guides all the way out and set the

front edge guide to the paper size you are using.

3 Insert paper with the glossy or printable side down.

Note: Make sure the paper is loaded against the front edge

guide and not sticking out from the end of the cassette.

4 Slide the side edge

guides against the

paper but not too

tightly.

Note: Make sure

the paper is under

the arrow mark on the

edge guide.

5 Keep the cassette ﬂat as you insert it all the way.

6 Select the paper settings on the product’s control panel.

4Connect the fax line

1 Connect a phone cord to a telephone wall jack and to the

LINE port on your product. See the online User’s Guide

for more information.

2 If prompted, select Proceed on the LCD screen to set up

the fax, or select Close to set it up later.

• Use voice-activated assistants to print a variety of creative

and everyday items from your Epson product. Simply add

your product to an Epson Connect account, then link the

account to a voice-activated assistant. See

http://epson.com/voice (U.S.) or http://epson.ca/voice

(Canada) for more information.

* May require the Epson Print Enabler or Mopria®Print Service app from

Google Play™.

Any problems?

Network setup was unsuccessful.

• Print a network connection report to identify network

problems and solutions. See your online User’s Guide for

instructions.

• Make sure you select the right network name (SSID).

• If your network has security enabled, make sure you enter

your network password (WEP key or WPA passphrase)

correctly. Be sure to enter your password in the correct

case.

• Restart your router (turn it off and then on), then try to

connect to it again.

• If you see a ﬁrewall alert message, click Unblock or Allow

to let setup continue.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout.

Then clean the print head, if necessary. See the online User’s

Guide for more information.

The product’s screen is dark.

Make sure your product is turned on and touch the screen or

press any button to wake it from sleep mode.

Setup is unable to find my product after connecting it

with a USB cable.

Make sure your product is turned on and securely connected.

Any questions?

User’s Guide

Windows: Click the icon on your desktop or Apps screen to

access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to

access the online User’s Guide.

If you don’t have a User’s Guide icon, go to the Epson website,

as described below.

Technical support

Visit http://epson.com/support (U.S.) or

http://epson.ca/support (Canada) and search for your product

to download drivers, view videos and manuals, get FAQs, or

contact Epson.

Call (800) 241-5786, 7 am to 4 pm, Paciﬁc Time, Monday

through Friday. Days and hours of support are subject to

change without notice. Toll or long distance charges may apply.

Recycling

Epson offers a recycling program for end-of-life hardware and

ink bottles. Please go to http://epson.com/recycle (U.S.) or

http://epson.ca/recycle (Canada) for information on how to

return your products for proper disposal.

Need paper and ink?

Ensure brilliant results with Epson specialty

and plain papers, engineered speciﬁcally for

Epson printers. Find Epson papers and Epson

Genuine Ink at http://epson.com (U.S. sales)

or http://epson.ca (Canadian sales) and at

Epson authorized resellers. Call

800-GO-EPSON (800-463-7766).

ST-C5000/ST-C5500 replacement inks

Color Ultra high-capacity

Black T542120-S

Cyan T542220-S

Magenta T542320-S

Yellow T542420-S