Ericsson dialog 4106 User manual

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Analog Telephones
BusinessPhone Communication Platform
User Guide

Title
BusinessPhone – Analog Telephone2
Title
EN/LZTBS 160 1300 R1A
© Ericsson Enterprise AB 2003

3BusinessPhone – Analog Telephone
Table of Contents
Table of Contents
page
Welcome .......................................................... 4
Description ....................................................... 6
Incoming Calls ............................................... 13
Outgoing Calls ............................................... 15
During Calls .................................................... 25
Call Forwarding .............................................. 29
Absence Information ...................................... 34
Messages ...................................................... 37
Security .......................................................... 46
Group Features .............................................. 49
Other Useful Features ..................................... 52
Settings .......................................................... 59
Useful Hints .................................................... 67
Installation ...................................................... 68
Troubleshooting .............................................. 73
Glossary ......................................................... 74
Index .............................................................. 76

Welcome
BusinessPhone – Analog Telephone4
Welcome
Welcome to the User Guide for the Ericsson Analog Basic, Medium
and the ordinary Analog phone in the BusinessPhone
Communication Platform from Ericsson. The BusinessPhone
Communication Platform consists of BusinessPhone 50,
BusinessPhone 128i, and BusinessPhone 250.
The features described in this User Guide are related to version 5.1
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the features of the BusinessPhone
Communication Platform and the Basic / Medium phone with a
default programming. There may be some differences in the way
your phone is programmed. Please consult your system
administrator if you need further information.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Important
The BusinessPhone Communication Platform supports all types of
analog telephones, but some features require that an Ericsson
Basic or Medium analog telephone is connected to the platform.
Throughout the guide you will be advised if a function is adapted for
a particular telephone or not.
Note: The Ericsson Basic and Medium analog phones can
be connected to all types of telephone exchanges.

5BusinessPhone – Analog Telephone
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at:
http://www.ericsson.com/sdoc

Description
BusinessPhone – Analog Telephone6
Description
Dialog 4106 Basic
10
7
(bottom side)
1
2
3
4
5
6
9
(upper side)
8

7BusinessPhone – Analog Telephone
Description
1 Programmable keys
Three keys for storing frequently called numbers. You can store one
number per key, see section “Dial-by-Name” on page 22.
Note: If you unplug the telephone, stored numbers will
remain for about 24 hours.
2 Mute / Prog
a. Switch microphone on or off. See section “During Calls” on
page 25.
b. Enter programming mode, see section “Settings” on page 59.
3 Message Waiting key
a. A flashing light indicates a waiting message. See section
“Messages” on page 37.
b. Programmable key for storing of one frequently called number.
See section “Dial-by-Name” on page 22
4 Last number redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone when
programming a number into the memory.
5R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 25.
6 Volume control
To adjust the volume.
7 Message Waiting switch
Switch Message Waiting indication on or off. Also used to reverse
the polarity in case of crossed line cables. See section “Settings”
on page 59.
8 Data port
Data port for connection of a modem, PC or other telephone
equipment.
9 Loudspeaker (beneath handset)
10 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.

Description
BusinessPhone – Analog Telephone8
Dialog 4147 Medium
14
9
(bottom side)
1
4
5
6
7
8
13
33
2
10
11
(upper side)
12

9BusinessPhone – Analog Telephone
Description
1 Program
Store frequently called numbers, see section “Abbreviated
Numbers” on page 20.
2 Message Waiting / 2nd
a. A flashing light indicates a waiting message. See section
“Messages” on page 37.
b. Key for access to secondary key functions (these functions are
stated on the second line of the corresponding key).
3 Programmable keys
Eight keys for storing frequently called numbers. You can store two
numbers per key, see section “Abbreviated Numbers” on page 20.
Note: If you unplug the telephone, stored numbers will
remain for about 24 hours.
4Mute
Switch microphone on or off. See section “During Calls” on
page 25.
5 Loudspeaker on/off / Headset key
a. Switch loudspeaker on or off. See section “During Calls” on
page 25.
b. Activate headset. See section “Headset” on page 64.
6 Last number redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
7 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 25.
Note: Sometimes it is required to change the flash time for
the R-key, see section “Flash time” on page 65.
8 Volume control
To adjust the volume.
9 Headset / Loudspeaker switch
a. At the headset position the loudspeaker key activates a
connected headset. See section “Settings” on page 59.
b. At the loudspeaker position the loudspeaker key activates the
loudspaker. See section “Settings” on page 59.
10 Prog On/Off switch
Enable or disable the program key. See section “Settings” on
page 59.

Description
BusinessPhone – Analog Telephone10
11 Message Waiting switch
Switch Message Waiting indication on or off. Also used to reverse
the polarity in case of crossed line cables. See section “Settings”
on page 59.
12 Data port
Data port for connection of a modem, PC or other telephone
equipment.
13 Loudspeaker (beneath handset)
14 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.

11BusinessPhone – Analog Telephone
Description
Tones
Tones are audible in the handset.
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits, active
diversion on telephone)
Ringing tone
(Ringing signal to called party)
- repeated after 4 s
Special ringing tone - repeated after 4 s
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
Call Waiting tone
Blocking tone
(Call cannot be executed due to congestion
or called party blocked)
Verification tone
(Verification that ordered function is
accessed)
Intrusion tone
(Sent to all parties during Intrusion)
Coference tone
(Sent to all parties in a Conference)
- repeated after 15 s

Description
BusinessPhone – Analog Telephone12
Signals
Ringing signals are emitted from the phone.
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
Internal ringing signal - repeated after 4 s
External ringing signal - repeated after 4 s
Automatic Callback signal

13BusinessPhone – Analog Telephone
Incoming Calls
Incoming Calls
A ringing signal indicates an incoming internal- or external call.
Answer calls
uLift the handset
On another extension
You can answer a call to another extension from any phone in your
office.
uz Lift the handset and call the ringing extension.
You rec eiv e bus y ton e.
6Press.

Incoming Calls
BusinessPhone – Analog Telephone14
Answer a second call
A call waiting tone will inform you, during a conversation, that a
second call is waiting on your phone. See also section “Camp-on”
on page 19. You have two options.
Option 1:
Finish the ongoing call:
dReplace the handset.
The new call will be signalled on your phone.
uLift the handset to receive the new call.
Option 2:
Ask your conversation partner to wait:
¸d Press and replace the handset.
The waiting call will be signalled on your phone.
uLift the handset to receive the new call.
After finishing the new call:
dReplace the handset.
Your first call will be signalled on your phone.
uLift the handset to receive the first call again.

15BusinessPhone – Analog Telephone
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
Make calls
How to make internal and external calls.
uLift the handset and dial either:
zAn extension number to make an internal call.
Or:
0z The digit(s) for external call access and the external number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
dReplace the handset to end the call.
Note: You can make your calls faster, using Common
Abbreviated Numbers and by programming your own
Abbreviated Numbers, see section “Abbreviated Numbers”
on page 20.

Outgoing Calls
BusinessPhone – Analog Telephone16
Wait for dial tone
Note: This function is not supported for other analog
telephones, only for the Dialog 4106 Basic and
Dialog 4147 Medium phone.
Sometimes it is required to wait for a new dial tone after dialling the
prefix digit when making an external call. In such situations, you
must store the pause for a new dial tone into the number:
©Press.
Manual dial pause control:
You can control the length of a dial pause manually if you store the
pause after the fifth digit or later. This function is very useful, if you
are connected to a PBX that requires a new dial tone for extension
numbers.
Example:
You want to talk to Steven. Steven’s company has the number
12345678, and his extension is 1234, so the complete number is
12345678-1234. To wait for a new dial tone, you have to store a
pause before the extension number.
©Press.
The phone number is dialled without the extension, in this example
12345678.
©Press when the new dial tone is received.
Now the extension number is dialed.

17BusinessPhone – Analog Telephone
Outgoing Calls
Last External Number Redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not. Stored numbers can consist of maximum 32 digits.
Note: To redial a number that incorporates a wait for a new
dial tone, you must indicate to the telephone where in the
number it must pause and wait for the new dial tone. To do
this, press the Redial/Pause key at the proper place in the
number. See section “Wait for dial tone” on page 16.
On the Dialog 4106 Basic or Dialog 4147 Medium telephone:
uLift the handset.
©Press to redial the last dialled external number.
On other analog telephones:
uLift the handset.
*** Press to redial the last dialled external number.

Outgoing Calls
BusinessPhone – Analog Telephone18
Automatic Callback
You call an extension and receive busy tone or get no answer.
This can also be used if no external line is free:
5Press.
Verification tone.
Note: The number for Automatic Callback may differ from
country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 66.
dReplace the handset.
You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Callback service is cancelled.
uLift the handset when you are called back.
The requested extension is called automatically.

19BusinessPhone – Analog Telephone
Outgoing Calls
Busy extension
You call an extension and receive busy tone.
Camp-on
You can notify a busy extension of your call by a muted ringing call.
4Press to camp-on.
Keep the handset off hook. When the called extension replaces the
handset it will be called automatically.
Notes:
If you receive the busy tone again, the desired extension
does not allow Camp-on.
The number for Camp-on may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 66.
Intrusion
You can intrude on an ongoing call on a busy extension (if this
function is allowed).
8Press to intrude.
Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.
Notes:
If you still hear the busy tone, your extension does not have
the authority to intrude or the desired extension is protected
against Intrusion.
The number for Intrusion may differ from country to
country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 66.

Outgoing Calls
BusinessPhone – Analog Telephone20
Diverted extension
Bypass Call Forwarding makes it possible to call a specific
extension, even if Call Forwarding is activated on this extension.
uLift the handset.
*60* Dial.
zEnter extension number.
#Press.
You will be connected to the specified extension, regardless of
which type of Call Forwarding the called extension has activated.
Abbreviated Numbers
By using Abbreviated Numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as Common Abbreviated Numbers in the exchange.
Up to 10 Individual Abbreviated Numbers (your personal most
frequently used external numbers) can be stored and used on the
digit keys 0to 9.
Common Abbreviated Numbers
External numbers are stored centrally in your BusinessPhone
Communication Platform. Common Abbreviated Numbers can be
dialled from every extension that has the authority to do so.
uLift the handset.
zDial the Common Abbreviated Number.
Please refer to your telephone directory.