Ericsson Dialog 4223 Professional User manual

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Dialog 4223 Professional
System Telephones for MD110 Communication System
D3 Mode
User Guide

EN/LZT 103 61 R2B
© Ericsson Enterprise AB 2004

3Dialog 4223 Professional
Table of Contents
Table of Contents
Welcome .......................................................... 4
Description ....................................................... 6
Free Seating (optional) .................................... 17
Incoming Calls ............................................... 18
Outgoing Calls ............................................... 22
During Calls .................................................... 38
Call Metering .................................................. 44
Call Forwarding .............................................. 46
Absence Information (optional) ....................... 58
Messages ...................................................... 60
Group Features .............................................. 66
Other Useful Features ..................................... 69
Settings .......................................................... 77
Accessories ................................................... 90
Installation ...................................................... 96
Troubleshooting ............................................ 105
Glossary ....................................................... 106
Index ............................................................ 107

Welcome
Dialog 4223 Professional4
Welcome
Welcome to the user guide for the Dialog 4223 Professional
system telephone in the Ericsson MD110 Communication System,
D3 mode. It is a state-of-the-art business communications system.
Its alliance of features and facilities effectively improves
communications for virtually any kind of organization.
There is a line of telephones designed for easy use in every
situation to take full advantage of these advanced features and
facilities.
Function descriptions that do not include speaking in the handset,
are described off hook, if nothing else is stated. Instead of pressing
the Clear key, you can always replace the handset.
Some markets use differing codes for some functions. In this guide,
all functions are described using the most common code.
The user guide describes the facilities of the Dialog 4223
Professional system telephone as it is programmed at delivery from
the factory. There may be some differences in the way your phone
is programmed. Please consult your system administrator if you
need further information.
The latest version of this user guide can also be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml
Note: Dialog 4223 Professional is a system telephone, i.e.
it can only be used for an Ericsson private branch exchange
that supports this type of phone.

5Dialog 4223 Professional
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
When this publication is made available on Ericsson media,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of conformity
Hereby, Ericsson Enterprise AB, declares that this telephone, is
in conformity with the essential requirements and other relevant
provisions of the European R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc.

Description
Dialog 4223 Professional6
Description
Dialog 4223 Professional phone
1Display
3x40 characters. See section “Display information” on page 13.
2 Menu Function keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
See also “Menu key”.
3 Programming
See section “Settings” on page 77.
1
2
11
3
6
10
16
17
7
8
9
13
14
12
15
18
19 19
6
6
4
5
20
7

7Dialog 4223 Professional
Description
4Callback
For indicating/activating Callback. See section “When you receive a
busy tone” on page 26. The feature can be removed or moved to
another programmable Function key by your system administrator.
5 Diversion (Follow-me)
For indicating/activating and deactivating Diversion (Follow-me).
See section “Call Forwarding” on page 46. The feature can be
removed or moved to another programmable Function key by your
system administrator.
6 Programmable Function keys
To program numbers or functions, see section “Programming of
Function keys” on page 77. All key panel keys are programmable
(except the Menu key).
7 Menu key
When the phone is in idle mode, press to switch between “idle
display” and Menu Function key descriptions.
Note: Depending on the system version, the key position
differs. To find the Menu key for your system, look for
display reactions when you press any of the two keys. The
key press that changes the text of the Menu Function keys,
is the key to be used. The other key can be used as a
programmable key.
8Transfer
For transffering calls, see section “During Calls” on page 38.
9 Triple Access Line
For handling calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.
10 Microphone
Used for handsfree conversation.
11 Clear
To disconnect calls or exit a function. Can always be pressed instead
of replacing the handset.
12 Headset key
To handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 91.

Description
Dialog 4223 Professional8
13 Loudspeaker on/off
a. To activate Group Listening. See section “During Calls” on
page 38.
b. To activate handsfree conversation. See section “During Calls”
on page 38.
c. To activate Loudspeaker Preset. See section “Headset Preset”
on page 92.
14 Mute
a. To switch the microphone on or off during a call. See section
“Mute” on page 39.
b. To switch off the ring signal in idle mode or when ringing. See
sections “Mute ring signal” on page 84 and “Silent Ringing” on
page 84.
15 Volume control
To change the volume. See section “Settings” on page 77.
16 Loudspeaker
17 Handset
Supplied with hearing aid function as standard. An extra handset
can be connected, see section “Accessories” on page 90.
Please note: The handset may attract and retain small
metal objects in the earcap region.
18 Pull-out leaf for easy guide (optional)
See section “Pull-out leaf (optional)” on page 94.
19 Key panel
With 17 programmable keys. Up to four panels can be connected.
See section “Key panel” on page 90. Use the Designation Card
Manager to make and print your own key panel designation cards,
see below.
Notes:
Depending on the system version, the Dialog 4223
Professional phone can be delivered with one key panel as
standard.
The possible number of key panels is system version
dependent.

9Dialog 4223 Professional
Description
20 Designation card
Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from: http://
www.ericsson.com/enterprise/library/manuals.shtml
For more information, please contact your Ericsson Enterprise
certified sales partner.
D3 mode information
The Dialog 4223 Professional phone can be connected to the
exchange in two different modes (user interfaces), either D3 mode,
or D4 mode. There is one user guide for each mode.
To find out the mode for your telephone, check the right hand side
of the second row of the display (see picture), when the telephone
is in idle mode:
• Extension number is shown - your telephone is using D3 mode
= This is the correct guide.
• No extension number is shown (i.e. blank) - your telephone is
using D4 mode = This is not the correct guide, download the
user guide from:
http://www.ericsson.com/enterprise/library/manuals.shtml
Note: This user guide is not valid for the Dialog 4223
Professional in D4 mode.
14:25 12Feb 2001
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Description
Dialog 4223 Professional10
Lamp indications
ÔExtinguished lamp The function is not active.
ÕÔSteady light The function is active or multiple
represented line is busy.
ÖÔSlowly flashing lamp The line (or function) is put on hold.
ÖÔRapidly flashing lamp An incoming call.
ÕÔLight with short breaks Ongoing call.