product that proves to be defective at no charge, provided you return the product (ship-
ping, duty, brokerage and taxes prepaid) to Esco Medical. Any and all transportation
charges incurred are the responsibility of the purchaser and are not included within this
warranty. This warranty extends only to the original purchaser and does not cover dam-
age from abuse, neglect, accident or misuse, or as the result of service or modification by
parties other than Esco Medical.
IN NO EVENT SHALL ESCO MEDICAL LTD. BE LIABLE FOR CONSEQUENTIAL DAMAGES.
No warranty shall apply when damage is caused by any of the following:
•Power failure, surges, or spikes
•Damage in transit or when moving the instrument
•Improper power supply such as low voltage, incorrect voltage, defective wiring or in-
adequate fuses
•Accident, alteration, abuse or misuse of the instrument
•Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods, etc.
Only serialized products (those items bearing a distinct serial number tag) and their ac-
cessory items are covered under this warranty.
PHYSICAL DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT COVERED UNDER
THE WARRANTY. Items such as cables and non-serialized modules are not covered under
this warranty.
This warranty gives you specific legal rights and you may have other rights, which vary
from province to province, state to state, or country to country. This warranty is limited
to repairing the instrument per Esco Medical's specifications.
When you return an instrument to Esco Medical for service, repair or calibration, we rec-
ommend shipment using the original shipping foam and container. If the original packing
materials are not available, we recommend the following guide for repackaging:
•Use a double-walled carton of sufficient strength for the weight being shipped
•Use heavy paper or cardboard to protect all instrument surfaces. Use non-abrasive ma-
terial around all projecting parts
•Use at least four inches of tightly packed, industrial-approved, shock-absorbent mate-
rial all around the instrument
Esco Medical will not be responsible for lost shipments or instruments received in dam-
aged condition due to improper packaging or handling. All warranty claim shipments
must be made on a prepaid basis (freight, duty, brokerage, and taxes). No returns will be
accepted without a Return Materials Authorization ("RMA”) number. Please contact Esco
Medical to obtain an RMA number and receive help with shipping/customs documenta-
tion.
Re-calibration of instruments, which have a recommended annual calibration frequency,
is not covered under the warranty.