EUFY Clean G35 User manual

Owner's Manual
T2254/T2255 51005003589 V01
eufy Clean G35
eufy Clean G40

EN 01
Thank you for purchasing RoboVac. Carefully read all the instructions below before using this device, and keep this manual for future reference.
Important Safety Instructions
To reduce the risk of injury or damage, keep these
instructions at hand when setting up, using, and
maintaining this device.
WARNING SYMBOLS USED
This is the safety alert symbol. This symbol
alerts you to potential hazards that could
result in property damage and/or serious
bodily harm or death.
• This device can be used by individuals aged 8
years and above and individuals with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use
of this device in a safe way and understand the
hazards involved.
• Children should be supervised to ensure they
do not play with this device.
• Cleaning and maintenance shall not be
performed by children without adult
supervision.
Table of Contents
01 Important Safety Instructions
05 About Your RoboVac
What's in the Box
RoboVac Anatomy
LED Indication
08 Using Your RoboVac
Important Tips Before Use
Preparation
Charge Your RoboVac
Use Your RoboVac with the eufy Clean App
Start / Pause Cleaning
Select a Cleaning Mode
Select a Suction Power Level
Use RoboVac with Amazon Alexa / The Google Assistant
13 Cleaning and Maintenance
Clean the Dust Box and Filter
Clean the Rolling Brush
Clean the Side Brush
Clean the Sensors and Charging Pins
Clean the Swivel Wheel
16 Troubleshooting
Voice Alert
19 Specifications
20 Customer Service
• This device is only to be used with the power
supply unit provided.
• Before cleaning or maintaining this device, the
plug must be removed from the outlet.
• The battery in this device should only be
replaced by a skilled professional.
• Before removing the battery, disconnect the
device from its power supply.
• To recharge the battery, only use the detachable
adapter (US/CA: GSCU0600S019V12E;
UK: GSCB0600S019V12E;
EU: GSCV0600S019V12E;
AU: GSCS0600S019V12E) provided with this
device.
• The used battery should be placed in a sealed
plastic bag and disposed of safely according to
local environmental regulations.
• This device is for indoor use only.
• This device is not a toy. Do not sit or stand on
this device. Small children and pets should be
supervised when this device is operating.
• Store and operate this device in room
temperature environments only.

02 EN EN 03
• Do not pick up anything that is burning or
smoke, such as cigarettes, matches, or hot
ashes.
• Do not use this device to clean up spills of
bleach, paint, chemicals, or anything on wet
surfaces.
• Before using this device, pick up objects like
clothing and loose paper. Lift up cords for blinds
or curtains. Move power cords and sharp,
pointed, or fragile objects out of the way. Be
aware that if this device passes over a power
cord and drags it, an object could be pulled off a
table or shelf.
• If the room to be cleaned has a balcony, a
physical barrier should be used to prevent
access to it to ensure safe operation.
• Do not place anything on top of this device.
• Be aware that this device moves around on its
own. Take care when walking in the area where
this device is operating to avoid stepping on it.
• Do not operate this device in areas with
exposed electrical outlets on the floor.
• Do not expose the electronic components
of this device, its battery, or the integrated
Charging Base. There are no user-serviceable
parts inside.
• Do not use this device on carpets with tasseled
edges or loose threads or on an unfinished,
unsealed, waxed, or rough floor, as it may result
in damage to the floor and this device. Use only
on hard floor surfaces or low-pile carpets.
• This device has been designed to be used on
floors without scratching them. We recommend
that you test this device on a small area of the
room to be cleaned to ensure no scratches are
made before cleaning the whole room.
• Exercise extra care when cleaning on stairs.
• Only use attachments recommended or
described in this manual.
• Do not handle the device or plug with wet
hands.
• Do not use without dust bag and/or filters in
place and ensure that the dust bag and/or filters
are correctly in place before use.
• Do not use a battery pack or device that is
damaged or modified. Damaged or modified
batteries may exhibit unpredictable behavior
resulting in fire, explosion, or risk of injury.
• Do not expose the battery pack or device
to fire or excessive heat. Exposure to fire or
temperatures above 130°C / 266°F may cause
an explosion.
• Do not modify or attempt to repair the device
or the battery pack, except as indicated in the
instructions for use and care.
• Follow all charging instructions and do not
charge the battery pack or device outside of the
temperature range specified in the instructions.
Charging improperly or at temperatures outside
of the specified range may damage the battery
and increase the risk of fire.
Notice
This symbol on the device or its packaging indicates:
Do not dispose of electrical appliances as unsorted municipal
waste; use separate collection facilities. Contact your local
authority for information regarding the collection systems
available. If electrical appliances are disposed of in landfills or
dumps, hazardous substances can leak into the groundwater and
get into the food chain, damaging your health and well-being.
When replacing old appliances with new ones, the retailer is
legally obliged to take back your old appliance for disposal free of
charge.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation.
This equipment generates, uses, and radiates radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following

04 EN EN 05
About Your RoboVac
What's in the Box
RoboVac Charging Base Power Adapter
Side Brush Cleaning Tool Owner’s Manual & Other Documents
is available at the following website: https://support.eufylife.com/s/
articleRecommend?type=DownLoad.
Maximum output power: 18 dBm (For EU)
Frequency band: 2.4G band (2.4000GHz - 2.4835GHz)
GB Declaration of Conformity
Hereby, Anker Innovations Limited declares that the product type T2254
/ T2255 is in compliance with Radio Equipment Regulations 2017 and The
Restriction of the Use of Certain Hazardous Substances in Electrical and
Electronic Equipment Regulations 2012. The full text of the GB Declaration
of Conformity is available at the following website: https://support.eufylife.
com/s/articleRecommend?type=DownLoad.
The following importer is the responsible party for EU and UK matters.
Anker Technology (UK) Ltd | GNR8, 49 Clarendon Road, Watford,
Hertfordshire, WD17 1HP, United Kingdom
Anker Innovations Deutschland GmbH ｜Georg-Muche-Strasse 3, 80807
Munich, Germany
Manufacturer
:
Anker Innovations Limited | Room 1318-19, Hollywood Plaza, 610 Nathan Road,
Mongkok, Kowloon, Hong Kong
Trademark Notice
• Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com,
Inc. or its affiliates.
• Apple and the Apple logo are trademarks of Apple Inc., registered in
the U.S. and other countries. App Store is a service mark of Apple Inc.,
registered in the U.S. and other countries.
• Google Play and the Google Play logo are trademarks of Google Inc.
• Google Home is a trademark of Google Inc.
measures: (1) reorient or relocate the receiving antenna. (2) Increase the
separation between the equipment and receiver. (3) Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. (4) Consult the dealer or an experienced radio / TV technician
for help.
The following importer is the responsible party (for FCC matters only).
Company Name: POWER MOBILE LIFE, LLC
Address: 400 108th Ave NE Ste 400, Bellevue, WA 98004-5541
Telephone: [phone]
RF Exposure Compliance Statement
This equipment complies with the FCC/IC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 cm between the radiator and your
body.
ISED Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
Declaration of Conformity
This product complies with the radio interference requirements of the
European Community. Hereby, Anker Innovations Limited declares
that the radio equipment type T2254 / T2255 is in compliance with
Directive 2014/53/EU. The full text of the EU Declaration of Conformity

06 EN EN 07
RoboVac Anatomy
A. Top & Side
Charging Contact Pins (x2)*
Dust Box Release Button
Dust Box
Recharge Button
Auto-Cleaning Start/Pause Button
Wi-Fi Status Light Bumper
Infrared Sensor
Main Power Switch (On/O)
Spot Cleaning Button
B. Bottom C. Dust Box
Brush Guard
Swivel Wheel
Path Tracking Sensor
Battery Compartment
Rolling Brush
Charging Contact Pins (x2)
Side Brush
Drop Sensors (x4)
Wheels (x2)
Unibody Filter
D. Charging Base
LED Indication
You can see the status of RoboVac from the LED indicators.
Start / Pause Cleaning
• Steady blue: standby, cleaning, cleaning paused, returning to Charging Base, or fully charged
• Steady orange: standby or working in low battery
• Pulsing orange (when docked to Charging Base): charging
• Flashing red: error (Refer to the "Troubleshooting>Voice Alert" section in this manual for solutions)
Reset the Wi-Fi Connection (Press and hold for 10 seconds)
Return to Charging Base
• Flashing blue slowly: returning to Charging Base
• Steady blue: standby or paused
Spot Cleaning
• Flashing blue slowly: Spot mode
• Steady blue: standby or paused
Status Light
Charging Contact Pins
Power Socket
Power Cord Storage Compartment
*Compatible with G+ model self-empty station

08 EN EN 09
D E F
Keep RoboVac away from wet areas during cleaning.
RoboVac may climb on top of objects less than 0.63 in / 16 mm in
height. Remove these objects if possible.
Anti-drop sensors will prevent RoboVac from tumbling down stairs
and steep drops in most cases. Sensors are less effective if dirty or
used on carpeted, reflective, or dark-colored floors. Place physical
barriers to block off areas where RoboVac may fall.
Preparation
1
Remove the foam blocks beside the bumper
before use.
2
Install the side brush before use.
3
Turn on the main power switch on the right
side of RoboVac.
4
Install the Charging Base in a location that
RoboVac can easily access. Place it against
a wall, and on a hard, level surface rather
than on rugs or carpets
.
5
Remove objects within 3 ft/1 m to the left
and right sides and within 6 ft / 2 m of the
front of the Charging Base.
6
Connect the adapter to the Charging
Base and a wall outlet.
• Make sure the Charging Base is
plugged in, otherwise the RoboVac
will not automatically return to it.
When the Charging Base connects to
AC power, the LED indicator on it is
steady white.
Using Your RoboVac
Important Tips Before Use
A B C
Remove power cords and small objects from the floor that may
entangle RoboVac.
Fold tasseled edges of rugs underneath to prevent tangling RoboVac.
Avoid cleaning dark-colored high-pile rugs or rugs thicker than 1.02
in / 26 mm as they may cause RoboVac to malfunction.
It is strongly recommended to place physical barriers in front of
fireplaces and certain areas (i.e. air vents) that may cause damage to
RoboVac if entered.

10 EN EN 11
Charge Your RoboVac
• RoboVac has a pre-installed rechargeable battery that has to be
fully charged before use.
• RoboVac returns to the Charging Base at the end of a cleaning
cycle or when its battery is running low.
1
Attach RoboVac to the Charging Base by aligning its charging
pins with the charging pins on the base.
2
Press to return RoboVac to the Charging Base.
• Turn off the main power switch if RoboVac will not be used
for a long period of time. To preserve the battery’s lifespan,
recharge at least once every 6 months.
Use Your RoboVac with the eufy Clean App
To enjoy all the available features, it is recommended to control your
RoboVac via the eufy Clean app.
Before you start, make sure that:
• Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0
(or above).
• The 2.4GHz band wireless signal is enabled on your wireless router.
• RoboVac is attached to the Charging Base to ensure it has enough power
during setup.
•
eufy Clean
eufy Clean
1
Download the eufy Clean app from the App Store (iOS devices) or
Google Play (Android devices).
2
Open the app and create a user account.
3
Tap the “+” icon to add RoboVac to your eufy Clean account.
4
Follow the instructions in the app to set up the Wi-Fi connection.
After connecting successfully, you can control RoboVac via the app.
With the app, you can select a cleaning mode, set the time, schedule
a cleaning, adjust suction power, view system status, receive
notifications, and access additional features.
Slowly flashing blue Waiting for connection
Rapidly flashing blue Connecting with your wireless router
Steady blue Connected with your wireless router
• If RoboVac gets stuck in any space, tap Find My Robot in the
app to find the device.
Restore Factory Settings
Press and hold on RoboVac for 10 seconds to restore factory settings if
necessary.
You will hear a voice prompt when the settings have been reset and the
Wi-Fi status light will slowly flash blue.
Start / Pause Cleaning
• Make sure the main power switch at the side of RoboVac is
turned on before use.
• You can also start or pause cleaning via the eufy Clean app.
1
Press on RoboVac to start cleaning in Auto-Cleaning mode.
2
Press again to pause cleaning.
Select a Cleaning Mode
• You can also select the cleaning mode via the eufy Clean app.
• By default, RoboVac starts in Auto-Cleaning mode when it is
turned on.

12 EN EN 13
Auto-Cleaning Mode
After startup, RoboVac moves from the Charging Base and
automatically determines its cleaning route, following a Z-shaped
cleaning path. When the cleaning is finished, RoboVac automatically
returns to the Charging Base.
Press to start cleaning in Auto-Cleaning mode.
Spot Cleaning Mode
RoboVac intensively cleans a specific area in a spiral pattern, which is useful
if there is a concentrated area of dust or debris. In Spot Cleaning mode,
RoboVac will stop cleaning after 2 minutes.
• Press on RoboVac to start cleaning in Spot Cleaning mode.
Select a Suction Power Level
In the eufy Clean app, select a suction power level according to your
needs: Quiet, Standard (Default), Turbo and Max.
• When RoboVac starts cleaning next time, it will clean according
to the suction power level you previously selected.
Use RoboVac with Amazon Alexa / The
Google Assistant
Amazon Alexa or the Google Assistant is a smart voice control device that
enables you to control RoboVac with your voice.
Before you start, make sure that:
• RoboVac is attached to the Charging Base to ensure there is enough power.
• RoboVac is connected with the eufy Clean app.
• You have an Amazon Alexa-enabled device (i.e. Amazon Echo, Echo Dot,
Amazon Tap, Echo Show, or Echo Spot) or a device enabled with the Google
Assistant (i.e. Google Home, Google Home Mini). These devices are sold
separately.
• The Amazon Alexa app or Google Home app is already installed on your
smart device, and you have created an account.
To control RoboVac with Amazon Alexa or the Google
Assistant:
1
Open the eufy Clean app and find “Smart Integrations” in the top left.
2
Follow the on-screen instructions to complete the setup.
• Currently, this feature only supports a few languages
including English, German, French, Portuguese, and Spanish.
For more supported languages, check https://www.eufylife.
com/support/.
Cleaning and Maintenance
Prior to cleaning and maintaining, turn o the device and unplug the power
cord.
For optimal performance, follow the instructions below to clean and maintain
RoboVac regularly. The cleaning and replacement frequency will depend on
your RoboVac usage habits.
Recommended Cleaning and Replacement Frequency
RoboVac Part Cleaning Frequency Replacement Frequency
Dust Box Once a week -
Filter Once a week
(Twice a week if you
have a pet)
Every 6 months or after
every 50 rounds of
cleaning
Side Brush Once a month Every 3-6 months (or
when visibly worn)
Brush Guard Once a month Every 3-6 months (or
when visibly worn)
Rolling Brush Once a month Every 6-8 months
Sensors Once a month
-
RoboVac Part Cleaning Frequency Replacement Frequency
Charging Pins Once a month -
Swivel Wheel Once a month -
Clean the Dust Box and Filter
1 2
3 4

14 EN EN 15
5
1 min
6
24h
7 8
• Do not use hot water, or any detergent to clean the filter.
• Do not use the filters if they are not completely dry, otherwise it
may affect the cleaning performance.
Clean the Rolling Brush
12
54
3
Clean the Side Brush
1 2
• Only use the side brush when it is completely dry.
Clean the Sensors and Charging Pins
• Be careful not to touch the path tracking sensor with your hands.
• Do not clean the path tracking sensor with sharp-pointed
objects, as it may damage the sensor.
Clean the Swivel Wheel
• Do not clean the swivel wheel with water.

16 EN EN 17
Troubleshooting
The solutions below are for general questions. If your problem persists,
visit www.eufylife.com, go to the eufy Clean app, or contact
[email protected] for help.
Problems
Solutions
RoboVac will not turn
on.
• Make sure the main power switch at the side
of RoboVac is turned on.
• Make sure the battery is fully charged.
• If it still has no response, turn o the main
power switch and then turn it back on.
RoboVac stops working
suddenly.
• Check if RoboVac is trapped or stuck on an
obstacle.
• Check if the battery level is too low.
• If you still have trouble, turn off the main
power switch, wait for 2 seconds, and then
turn it back on.
• Check if RoboVac has alerted you with any
voice prompts or LED indicators. Refer to
the “Voice Alert” section in this manual.
Problems
Solutions
You cannot schedule
cleanings.
• Make sure the main power switch at the
side of RoboVac is turned on.
• Make sure the scheduled time has been set
correctly. Check if the time zone in the eufy
Clean app is consistent with that on your
mobile device.
• Check if RoboVac’s battery is charged.
• Cleaning schedules are erased when
RoboVac is powered off. If RoboVac is
powered on without Internet access,
cleaning schedules will not synchronize and
must be reset via the app.
Suction power is weak.
• Check if any obstructions are blocking the
suction inlet.
• Empty the dust box.
• Check if the filter is wet due to water or
other liquid on the floor. Air-dry the filter
completely before use.
Problems
Solutions
RoboVac cannot be
charged.
• Check if the indicator on the Charging Base
lights up. If not, reconnect the power cord
with the Charging Base and try a new power
outlet. If the problem persists, contact the
eufy Service Center to repair or replace the
Charging Base.
• Dust off the charging contact pins with a
dry cloth.
• Check if you can hear the “Charging” voice
prompt when RoboVac is attached to the
Charging Base. If not, contact the eufy
Service Center to repair or replace the
Charging Base.
RoboVac cannot return
to the Charging Base.
• Remove objects within 3.3 ft / 1 m to the
left and right side and within 6.6 ft / 2 m of
the front of the Charging Base.
• Check if RoboVac is stuck on any objects.
• Clean the charging contact pins.
RoboVac’s movements
or travel path are
abnormal.
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning the power
switch off and on.
RoboVac cannot
connect to a Wi-Fi
network.
• Make sure you entered the Wi-Fi password
correctly.
• Make sure your RoboVac, router, and mobile
phone are close enough to ensure a strong
signal strength.
• Make sure your Wi-Fi router supports a
2.4GHz and 802.11b/g/n band; a 5GHz
band is not supported.
Problems
Solutions
You cannot control
RoboVac with Amazon
Alexa.
• Check if there are any Internet connection
problems.
• Check whether you have installed the
Amazon Alexa app onto your smart device
and enabled “eufy Clean - RoboVac” Skill in
the Amazon Alexa app. For details, refer to
the “Smart Integrations” page in the eufy
Clean App.
• Make sure you have an eufy Clean account
and have connected to RoboVac.
• Make sure you are using correct Alexa
voice-commands.
You cannot control
RoboVac with the
Google Assistant.
• Check if there are any Internet connection
problems.
• Check if you have installed the Google
Home app onto your smart device and
initiated the “eufy Clean” action in the
Google Home app. For details, refer to the
“Smart Integrations” page in the eufy Clean
App.
• Check if you are using the proper
commands when talking to the Google
Assistant. When making your request, first
say the wake phrase “Ok Google”.
• Repeat your question. Speak clearly to the
Google Assistant.

18 EN EN 19
Voice Alert
When RoboVac encounters a problem, the red indicator on RoboVac will
flash and you will hear the relevant voice prompts.
The voice prompts below are only for reference and may be changed
after voice pack updates. Please follow the voice prompts you have
heard to find the cause and solution below. If the issue persists, contact
customer support for help.
Voice Prompt Cause and Solution
Error 1: Front bumper
stuck.
Front bumper is stuck. Tap it repeatedly to
remove any dust,
if not, then move the device to a new position
and try again.
Error 2: Wheel stuck.
Check the wheel
and move it to a new
position.
Wheel may be stuck or trapped. Clear any
obstacles in the surrounding area and check
the wheel for any trapped dust. Move the
device to a new position and try again.
Error 4: Rolling brush
stuck. Remove and
clean the rolling brush.
Remove the rolling brush, roller joint, roller
brush cover, and suction inlet to clean it. Once
cleaned, place the items back into the device
and try again.
Error 5: Device
trapped. Clear the
surrounding area.
Device is trapped. Clear any obstacles in the
surrounding area and try again.
Voice Prompt Cause and Solution
Error 6: Device
trapped. Place device
near the position
where the problem
occurred.
Device may be suspended in air. Move it to a
new position close to the original position and
try again. If the device is still unable to start,
clean the edge sensor and try again.
Error 7: Wheel
suspended. Please
move the device to a
new position.
Wheels may be suspended in air. Move the
device to a flat surface and a new position
close to the original position then try again.
Error 8: Low battery,
shutting down device.
Please charge your
device.
Low Battery; system will shut down. Charge
the device and try again.
Error 9: Magnetic
Boundary Strip
detected. Move device
to a different area.
Device is too close to a strong magnetic field
or strip. Move the device to a dierent area
and try again.
Error S1: Battery Error.
Refer to Owner's
Manual or App for
help.
• Open the battery compartment and check
whether the battery is connected and
restart the device.
• Battery Temperature may be too high or
low; wait until the battery falls to normal
temperatures before usage (0°C ~ 40°C /
32°F ~ 104°F).
Voice Prompt Cause and Solution
Error S2: Wheel
Module Error. Refer
to Owner's Manual or
App for help.
• Check whether the wheels are stuck or
dust is trapped inside before restarting the
device.
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for
help.
• Check whether the side brush is stuck in
an unknown object before restarting the
device.
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for
help.
• Check whether the fan blades are stuck in
an unknown object before restarting the
device.
• Clean the dust box and filters before
restarting the device.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for
help.
• Remove and clean the roller brush, roller
brush connection, roller brush cover and
suction inlet before restarting the device.
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or
App for help.
• Check and clean the path tracking sensor
for unknown objects before restarting the
device.
Specifications
Input 19V 0.6A
Battery Voltage 14.4 V
Power Consumption 48W
Battery Type
14.4V
Li-ion 2600mAh
Dust Box Capacity 420ml
Cleaning Time Maximum 100 min
Charging Time 300 - 360 min
Input 19 V 0.6 A
Output 19 V 0.6 A

20 EN EN 21
Customer Service
Contact Us
[email protected]
www.eufylife.com
(US) [phone]
(AU) [phone]
(UK) [phone]
(DE) [phone]
(日本) 03 4455 7823
For more support phone numbers, please
visit:
https://support.eufylife.com/s/
phonecontactus
Or scan the QR code below:
For tutorial videos, FAQs, manuals, and
more information, please visit:
https://support.eufylife.com
Or scan the QR code below: