Media5 Mediatrix C710 Manual

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COMPLIANT
2002/95/EC
Hardware Installation Guide
Mediatrix C7 Series
Product Version 2.0 Document Revision 02
March 27, 2013

Media5 Corporation Hardware Installation Guide
Media5 Corporation
4229 Garlock Street
Sherbrooke, Québec, Canada J1L 2C8
Mediatrix C7 Series Hardware Installation Guide
© 2013, Media5 Corporation
All rights reserved. No part of this publication may be reproduced or used in any form or by any means
– graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage
and retrieval systems – without the express written permission of the publisher.
Media5 Corporation reserves the right to revise this publication and make changes at any time and
without the obligation to notify any person and/or entity of such revisions and/or changes.
Trademarks
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
All other trademarks and registered trademarks are the property of their respective owners.
Third-Party Software Copyright Information
The Mediatrix C7 Series firmware aggregates some third-party software modules (open source and
commercial) that are distributed to you in accordance with their respective licenses. Refer to the Third
Party Software Copyright Information addendum available on the Mediatrix Download Portal, which
lists the third-party software modules along with any copyright and license information.

Hardware Installation Guide
Mediatrix C7 Series iii
Contents
Preface
About this Manual ............................................................................................................. vii
Introduction ................................................................................................................................................. vii
Document Objectives................................................................................................................................. viii
Intended Audience..................................................................................................................................... viii
Related Documentation ............................................................................................................................. viii
Document Structure..................................................................................................................................... ix
Document Conventions ................................................................................................................................ x
Warning Definition ....................................................................................................................................................... x
Other Conventions ...................................................................................................................................................... x
SCN vs PSTN.............................................................................................................................................................. x
Standards Supported .................................................................................................................................................. x
Obtaining Documentation ............................................................................................................................ xi
Media5 Web Site .........................................................................................................................................................xi
Media5 Download Portal .............................................................................................................................................xi
Documentation Feedback ...........................................................................................................................................xi
End User Technical Support........................................................................................................................ xi
Chapter 1
Overview .............................................................................................................................. 1
Overview.......................................................................................................................................................1
Key Features ............................................................................................................................................................... 1
Mediatrix C7 Series Connectors and Indicators ...........................................................................................1
Product Serial Number Location ................................................................................................................................. 1
Front Indicators and Connectors ................................................................................................................................. 2
Rear Connectors ......................................................................................................................................................... 2
Chapter 2
Installation ........................................................................................................................... 5
Planning the Installation................................................................................................................................5
Installation Checklist.................................................................................................................................................... 5
Site Log ....................................................................................................................................................................... 6
Network Information .................................................................................................................................................... 6
Safety Recommendations.............................................................................................................................7
Maintaining Safety with Electricity ............................................................................................................................... 7
General Safety Practices............................................................................................................................................. 7
Preventing Electrostatic Discharge Damage............................................................................................................... 7
Required Mounting Tools and Equipment ....................................................................................................8
Unpacking and Inspection ............................................................................................................................8
Location and Mounting Requirements .........................................................................................................8
Location....................................................................................................................................................................... 8
Wall-Mounting ........................................................................................................................................................... 10
Free Standing Unit .................................................................................................................................................... 10
Condensation ............................................................................................................................................................ 10
Cleaning .................................................................................................................................................................... 10
Hardware Installation ..................................................................................................................................11

Contents
iv Mediatrix C7 Series
Connecting Cables .................................................................................................................................................... 11
Chapter 3
Powering on the Mediatrix C7 Series .............................................................................. 13
IP Address Discovery or Configuration.......................................................................................................13
Dynamic IPv4 Address Discovery ............................................................................................................................ 13
Default Static IPv4 Address Configuration ................................................................................................................ 14
IPv6 Link Local Address Configuration ..................................................................................................................... 15
Vocal Unit Information ............................................................................................................................................... 15
Verifying the Installation ............................................................................................................................................ 16
Indicators (LEDs) ........................................................................................................................................16
LED Patterns – Specific Conditions .......................................................................................................................... 16
LED Patterns – Default Behaviour ............................................................................................................................ 17
RESET/DEFAULT Button ...........................................................................................................................18
At Run-Time .............................................................................................................................................................. 18
At Start-Time ............................................................................................................................................................. 19
Partial Reset.............................................................................................................................................................. 19
Factory Reset ............................................................................................................................................................ 19
Management Choices.................................................................................................................................20
Appendix A
Standards Compliance and Safety Information ............................................................. 21
Standards Supported..................................................................................................................................21
Disclaimers .................................................................................................................................................22
CE Marking................................................................................................................................................................ 22
RoHS Declaration Of Compliance ............................................................................................................................. 22
RoHS China .............................................................................................................................................................. 23
Altitude of Operation.................................................................................................................................................. 24
Translated Warning Definition ....................................................................................................................25
Safety Warnings .........................................................................................................................................26
Circuit Breaker (15A) Warning .................................................................................................................................. 27
TN Power Warning .................................................................................................................................................... 27
Product Disposal Warning......................................................................................................................................... 27
No. 26 AWG Warning................................................................................................................................................ 27
ETH2, ETH1, and FXS Connectors Warning ............................................................................................................ 27
Socket Outlet Warning .............................................................................................................................................. 27
Safety Recommendations...........................................................................................................................27
Appendix B
Cabling Considerations.................................................................................................... 29
RJ-45 Cable................................................................................................................................................29
Straight Through Cable ............................................................................................................................................. 30
Crossover Cable........................................................................................................................................................ 31
RJ-11 (Telephone) Cable ...........................................................................................................................32
Wiring Conventions ................................................................................................................................................... 32

Hardware Installation Guide
Mediatrix C7 Series v
Appendix C
Glossary............................................................................................................................. 33
Appendix D
List of Acronyms...............................................................................................................37

Contents
vi Mediatrix C7 Series

Mediatrix C7 Series – Digital Gateway vii
PREFACE
PAbout this Manual
Thank you for purchasing the Mediatrix C7 Series from Media5 Corporation.
Introduction
The Mediatrix C7 Series are multi-function devices combining VoIP Analog Adapter, Gateway and QoS control
in a secure and powerful platform.
This platform, featuring FXS/FXO interfaces, provides an ideal solution for enterprise voice applications or for
connecting to a service provider's broadband access.
With FXO interfaces, it is the ideal solution to deploy private or hosted toll bypass networks. It provides a
simple, transparent and cost-effective way of maintaining a connection to the PSTN.
The Mediatrix C7 Series also allows Enterprises, Service Providers, and System Integrators to deploy secure
systems and generate additional revenue streams.
The Mediatrix C7 Series Series are available in the following models:
Table 1: Mediatrix C7 Series Series Models
Model Interfaces
Mediatrix C710 4 FXS ports
Mediatrix C711 8 FXS ports
Mediatrix C730 4 FXO ports
Mediatrix C733 8 FXO ports
Mediatrix C731 4 FXS ports +
4 FXO ports

Preface - About this Manual Document Objectives
viii Mediatrix C7 Series – Digital Gateway
Document Objectives
The Mediatrix C7 Series Hardware Installation Guide provides technical information on how to physically
install the Mediatrix C7 Series. It also describes the cabling required for the Mediatrix C7 Series device.
The information included in this guide consists of:
Hardware descriptions of the Mediatrix C7 Series device
Hardware installation instructions
Installation scenarios examples
LED indications
Cabling and pin-out data
Please refer to the Dgw v2.0 Software Configuration Guide for software configuration information.
Use the Mediatrix C7 Series Hardware Installation Guide in conjunction with the appropriate publications listed
in “Related Documentation” on page viii.
Intended Audience
This guide is intended for the following audiences:
Technical staff who are familiar with electronic circuitry, networking theory and have experience
as an electronic technician.
System administrators with a basic networking background and experience, but who might not
be familiar with the Mediatrix C7 Series device.
System administrators who are responsible for installing and configuring networking equipment
and who are familiar with the Mediatrix C7 Series device.
Related Documentation
In addition to this manual, the Mediatrix C7 Series document set includes the following:
Dgw v2.0 Software Configuration Guide
Describes how to configure and operate the Mediatrix C7 Series.
Mediatrix C7 Series Installation Guide
This booklet allows you to quickly setup and work with the Mediatrix C7 Series. The booklet for your
specific platform is available at: http://www.media5corp.com/quickstart
Configuration Reference Guide
Lists all the parameters, tables, and commands available in the Mediatrix C7 Series.
Notification Reference Guide
Lists and describes all syslog messages and notification messages that the Mediatrix C7 Series
may send.
Third Party Software Copyright Information
This document lists the third-party software modules used in the Mediatrix C7 Series along with any
copyright and license information. This document is available at: http://www.media5corp.com/
repository/common%20manuals/Third-Party_Software_Copyright_Information_Mediatrix.pdf.
Be sure to read any readme files, technical bulletins, or additional release notes for important information.
Note: There are many flavours of the Mediatrix C7 Series device. Because of this, some of the information
provided may not apply to your particular Mediatrix C7 Series device model.

Document Structure Hardware Installation Guide
Mediatrix C7 Series – Digital Gateway ix
Document Structure
The Mediatrix C7 Series Hardware Installation Guide contains the following information.
Table 2: Mediatrix C7 Series Hardware Installation Guide Chapter/Appendices
Title Summary
“Chapter 1 - Overview” on page 1 Provides a brief description of the Mediatrix C7
Series.
“Chapter 2 - Installation” on page 5 Contains instructions for installing the Mediatrix C7
Series and connecting the cables.
“Chapter 3 - Powering on the Mediatrix C7
Series” on page 13
Leads you through the basic steps to start the
Mediatrix C7 Series.
“Appendix A - Standards Compliance and Safety
Information” on page 21
Lists the various standards compliance of the
Mediatrix C7 Series.
“Appendix B - Cabling Considerations” on
page 29
Describes the pin-to-pin connections for cables used
with the Mediatrix C7 Series.
“Appendix C - Standard Hardware Information”
on page 87
Lists the technical hardware information of the
Mediatrix C7 Series.

Preface - About this Manual Document Conventions
xMediatrix C7 Series – Digital Gateway
Document Conventions
The following information provides an explanation of the symbols that appear on the Mediatrix C7 Series and
in the documentation for the product.
Warning Definition
Where to find Translated Warning Definition
For safety and warning information, see “Appendix A - Standards Compliance and Safety Information” on
page 21.
This Appendix describes the international agency compliance and safety information for the Mediatrix C7
Series. It also includes a translation of the safety warning listed in the previous section.
Other Conventions
The following are other conventions you will encounter in this manual.
SCN vs PSTN
In Media5’ and other vendor’s documentation, the terms SCN and PSTN are used. A SCN (Switched Circuit
Network) is a general term to designate a communication network in which any user may be connected to any
other user through the use of message, circuit, or packet switching and control devices. The Public Switched
Telephone Network (PSTN) or a Private Branch eXchange (PBX) are examples of SCNs.
Standards Supported
When available, this document lists the standards onto which features are based. These standards may be
RFCs (Request for Comments), Internet-Drafts, or other standards.
The Mediatrix C7 Series’s implementations are based on the standards, so it’s possible that some behaviour
differs from the official standards.
For more information on and a list of RFCs and Internet-Drafts, refer to the IETF web site at http://www.ietf.org.
Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any
equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents.
Caution: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury and/or damage to the equipment or property.
Note: Indicates important information about the current topic.
Standards Supported Indicates which RFC, Draft or other standard document is supported for a
specific feature.

Obtaining Documentation Hardware Installation Guide
Mediatrix C7 Series – Digital Gateway xi
Obtaining Documentation
These sections explain how to obtain documentation from Media5.
Media5 Web Site
Media5 offers the latest version of its products’ documentation on its web site. You will thus be able to access
and download the most current Media5 documentation. Follow this link: http://www.media5corp.com/en/
documentation.
Media5 Download Portal
Media5 offers online documentation via a self register web-portal. You will thus be able to access and
download the most current Media5 documentation. Follow this link to register: http://www.media5corp.com/en/
support-portal.
Documentation Feedback
Media5 welcomes your evaluation of this manual and any suggestions you may have. These help us to
improve the quality and usefulness of our publications.
Please send your comments to:
Media5 Corporation
Attention: Documentation Department
4229, Garlock Street
Sherbrooke, Quebec
Canada J1L 2C8
Fax: [phone]
We appreciate your comments.
End User Technical Support
In order to maximize technical support resources, Media5 works through its partners to resolve technical
support issues. All end users requiring technical support are encouraged to contact their vendor directly.
Note: This site does not contain any firmware versions.
Note: This site does not contain any firmware versions.

Preface - About this Manual End User Technical Support
xii Mediatrix C7 Series – Digital Gateway

Mediatrix C7 Series – Digital Gateway 1
CHAPTER
1Overview
This chapter describes the Mediatrix C7 Series connectors and indicators.
Overview
Provider-specific profiles ensure that the Mediatrix C7 Series is a genuine plug and play solution. It offers a
low total cost of ownership as it reduces installation and maintenance costs. Moreover, the Mediatrix C7 Series
integrates features such as TLS, SRTP, and HTTPS designed to bring enhanced security for network
management, SIP signalling and media transmission aspects.
The Mediatrix C7 Series is a standalone Internet telephony access device that connects to virtually any
business telephone system supporting standard analog lines.
The Mediatrix C7 Series offers two Ethernet connectors switches enabling to establish two connections
between conventional analog telephones or Group 3 fax machines and either a WAN, a LAN or a personal
computer.
Key Features
IP connectivity for analog phones and faxes
Up to 8 simultaneous calls
FXS interface ports
FXO interface ports
Two Fast-Ethernet ports
HTTP, SNMP, FTP and TFTP for configuration and management
True Plug-and-Play
Automatic configuration script download
Call Routing service
Secure SIP signalling
Secure Media transmission
SNMPv3 and web management
DHCP Client
PPPoE Client
T.38 support
Command Line Interface (CLI)
SSL/TLS Encryption
Mediatrix C7 Series Connectors and Indicators
This section provides an overview of the front and rear panels of the Mediatrix C7 Series.
The rear panel differs depending on the Mediatrix C7 Series model you have.
Product Serial Number Location
The serial number label for the Mediatrix C7 Series device is located on the bottom of the unit.

Chapter 1 - Overview Mediatrix C7 Series Connectors and Indicators
2Mediatrix C7 Series – Digital Gateway
Front Indicators and Connectors
See “Indicators (LEDs)” on page 16 for a description of the LED patterns the Mediatrix C7 Series may have
and the states they represent.
Figure 1 shows the five visual indicators located on the front of the Mediatrix C7 Series.
Figure 1: Mediatrix C7 Series Front Panel Indicators
Table 3 describes the LEDs on the front panel of the Mediatrix C7 Series.
Rear Connectors
The Mediatrix C7 Series has several connections that must be properly set. Figure 2 shows the rear panel of
the Mediatrix C7 Series.
Figure 2: Mediatrix C7 Series Rear Panel Connectors
Table 3: Mediatrix C7 Series Front LEDs
LED Description
1. Ready When lit, the Mediatrix C7 Series is ready to initiate or receive a call. The unit does
not have to be registered to a server.
2. In-Use When lit, at least one of the FXS/FXO lines is in use.
3. ETH2 Provides the state of the network connected to the ETH2 connector.
4. ETH1 Provides the state of the network connected to the ETH1 connector.
5. Power When lit, power is applied to the Mediatrix C7 Series.
Reset /
Default
PowerIn-Use ETH2 ETH1Ready
C7 SERIES
1
2
3
4
5
Note: The FXS and FXO ports may differ location depending on the model you have.
1234 1234
FXO FXS
ETH2
ETH1
USB
Power Reset /
Default
12V 2.5A
25
136
47

Mediatrix C7 Series Connectors and Indicators Hardware Installation Guide
Mediatrix C7 Series – Digital Gateway 3
Table 4 describes the rear panel connections (from left to right).
Table 4: Rear Connections of the Mediatrix C7 Series
Connection Description
1. Power connector External 12 Vdc power supply.
The Mediatrix C7 Series may use one of two power supply units:
• a 2.5A power supply. This is required for units with 8 FXS
ports and with the Long Loop version. In this case, a special
label is affixed over the power connector.
• a 1.5A power supply.
2. Reset / Default switch Resets configuration parameters of the Mediatrix C7 Series to default
(known) values. It can be used to reconfigure the unit.
Warning: Read Section “RESET/DEFAULT Button” on page 18
before attempting to reset the unit.
3. USB connector TBD
4. ETH1 A 10/100 BaseT Ethernet RJ-45 connector for access to a LAN, WAN
or computer. This port is by default used for uplink / WAN connection.
5. ETH2 A 10/100 BaseT Ethernet RJ-45 connector for access to a LAN, WAN
or computer. This port is by default used for LAN connection.
6. FXO Port 1 - 4 4 x RJ-11 connectors offering SCN access for various VoIP endpoints
such as IP phones, FXS devices, softphones and IP-based PBX and
Key Systems.
7. FXS Port 1 - 4 4 x RJ-11 connectors to attach a conventional telephone or G3 fax
machine.

Chapter 1 - Overview Mediatrix C7 Series Connectors and Indicators
4Mediatrix C7 Series – Digital Gateway

Mediatrix C7 Series – Digital Gateway 5
CHAPTER
2Installation
This chapter describes the installation of the Mediatrix C7 Series.
Planning the Installation
Before installing the Mediatrix C7 Series, you should complete the following tasks:
Create a network diagram (see section “Network Diagram” on page 6).
Gather IP-related information (see section “IP-Related Information” on page 6 for more
information).
Install the hardware and software needed to configure the Mediatrix C7 Series (see section
“Network Information” on page 6).
Installation Checklist
The installation checklist lists the tasks for installing the Mediatrix C7 Series. Print a copy of this checklist and
mark the entries as you complete each task. Include the completed checklist in your site log.
Figure 3: Installation Checklist
Mediatrix C7 Series name/serial number
_________________________________________________________
Task Verified By Date
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
Mediatrix C7 Series received
Quick start guide received
Regulatory compliance and safety information received
Warranty card received
Software version verified
Rack, desktop mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Cable length limits verified
Initial configuration performed
Initial operation verified

Chapter 2 - Installation Planning the Installation
6Mediatrix C7 Series – Digital Gateway
Site Log
Media5 recommends that you maintain a site log to record all actions relevant to the Mediatrix C7 Series, such
as:
Installation: Print a copy of the installation checklist and insert it into the site log.
Upgrades and maintenance: Use the site log to record ongoing maintenance and expansion
history. Update the site log to reflect the following:
• Configuration changes
• Maintenance schedules, requirements, and procedures performed
• Comments, notes, and problems
• Software changes and updates to firmware
Network Information
When planning the installation of the Mediatrix C7 Series, you should consider the following network
information.
Network Diagram
It is always good practice to draw a network overview diagram that displays all neighbouring IP nodes, serial
connected elements, and other components. It is recommended that you keep a copy in the site log (see “Site
Log” on page 6 for more information on keeping a site log).
IP-Related Information
Before you can install the Mediatrix C7 Series, you need to have the following information:
IP addresses used for Ethernet LAN and WAN connectors
Subnet mask used for Ethernet LAN and WAN connectors
IP addresses of the central SIP server
IP addresses of the central server used for configuration upload and download
Power Source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.

Safety Recommendations Hardware Installation Guide
Mediatrix C7 Series – Digital Gateway 7
Safety Recommendations
The following are safety recommendations and best practices to follow when working with the Mediatrix C7
Series.
Maintaining Safety with Electricity
General Safety Practices
Follow these guidelines to ensure personal safety and protect the equipment:
Keep the Mediatrix C7 Series clear and dust-free during and after installation.
Locate the emergency power-off switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn off the power.
Disconnect all power before installing the Mediatrix C7 Series.
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit. Always check.
Do not perform any action that creates a potential hazard to people or makes equipment
unsafe.
Preventing Electrostatic Discharge Damage
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to earth ground
to channel unwanted ESD voltages to ground safely.
Warning: Do not work on the Mediatrix C7 Series, connect or disconnect cables during periods of lightning
activity.
Warning: Disconnect all interface cables (FXO and FXS) as well as all power before servicing the Mediatrix
C7 Series.
Warning: Hazardous network voltages might be present in WAN, LAN, and telephone networks
connectors regardless of whether power to the device is OFF or ON. Use caution when working near these
connectors to avoid electric shock. When detaching cables, detach the end away from the Mediatrix C7
Series first.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly connecting
this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be
disconnected before unplugging the main power connector.

Chapter 2 - Installation Required Mounting Tools and Equipment
8Mediatrix C7 Series – Digital Gateway
Required Mounting Tools and Equipment
You will need the following tools and parts to properly install the Mediatrix C7 Series:
ESD-preventive wrist strap.
In addition, you might need the following external equipment:
Modem for remote access.
RJ-45 cables for the WAN and LAN connections.
Unpacking and Inspection
If you haven’t already done so, unpack the Mediatrix C7 Series device. Carefully remove it from the package
and packing material. The Mediatrix C7 Series package contains the following items:
1 x Mediatrix C7 Series unit
1 x power supply for the country in which you are using the Mediatrix C7 Series
1 x BumponTM kit for desktop use
1 x Printed Flyer
You may also need additional 10/100 BaseT Ethernet RJ-45 cables.
Location and Mounting Requirements
The Mediatrix C7 Series is suited for use in an office environment where it can be wall-mounted or free
standing.
Location
Install the Mediatrix C7 Series in a well-ventilated location where it will not be exposed to high temperature or
humidity. Do not install the Mediatrix C7 Series in a location exposed to direct sunlight or near stoves or
radiators. Excessive heat could damage the internal components.
When deciding where to position the Mediatrix C7 Series, ensure that:
The Mediatrix C7 Series is accessible for future upgrade, maintenance and troubleshooting,
and cables can be easily connected.
The cabling is away from the following:
• Sources of electrical noise such as radios, transmitters, and broadband amplifiers.
• Power lines and fluorescent lighting fixtures.
• Water or moisture that could enter the casing of the Mediatrix C7 Series.
The airflow is not restricted around the Mediatrix C7 Series or through the vents of the unit. The
unit requires a minimum of 25 mm (1 in.) clearance.
The operating temperature is between 0oC and 40oC.
The humidity is not over 85% and is non-condensing.
Warning: The analog lines of the Mediatrix C7 Series are not intended for connection to a
telecommunication network that uses outside cable. This applies to models with standard FXS (not long
loop) connectors.
Warning: To prevent fire or shock hazard do not expose the unit to rain or moisture.