Evonicfires E1030DS Manual

Important Safety Informaon
Always read this manual rst before aempng to install or use this
replace. For your safety, always comply with all warnings and safety
Instrucons contained in this manual to prevent personal injury or property
damage.
Please Note: This product is for well insulated spaces or
occasional use.
English
INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION IN CASE
OF FUTURE MAINTENANCE
SERIAL NUMBER LABEL
E-Series-180724
E1030DS & E810DS -
Instrucon Guide

welcome to evonicres
evonicres is an award-winning brand of CK Fires Ltd, situated just outside Straord-
upon-Avon, we manufacture a range of Brish built electric res and are considered as
one of the most technically advanced manufacturers in the world, with oponal
controllers such as e-touch and a fully integrated APP available to download on both
or .
This guide is designed to aid in the installaon and connued performance of this
product. This product conforms with all health, safety, and environmental protecon
standards as indicated by a CE mark. For opmum performance this product requires
a well insulated locaon or occasional use.
Contents
1. Electrical Safety 3/4
3. Important Instrucons 5/7
4. Installaon Method 8/10
5. Log Set Guidance 11
6. E-Touch/App Interface 11
7. Glass Removal 12
8. Problem solving chart 13/15
9. Warranty 16
2.

ELECTRICAL SAFETY:
When using electrical appliances, basic precauons should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
① Read all instrucons before using this electric replace.
② This replace is hot when in use. To avoid burns, do not let bare skin touch
hot surfaces. The trim around the heater outlet becomes hot during heater
operaon. DANGER: High temperatures may be generated under certain
abnormal condions. Do not parally or fully cover or obstruct the front of
this heater.
③ Extreme cauon is necessary when any heater is used by or near children
or people of reduced mobility and whenever the unit is le operang and
unaended.
④ Young children should be supervised to ensure that they do not play with
the appliance.
⑤ The appliance is not intended for use by young children or inrmed
persons without supervision.
⑥ In the event of a malfuncon, disconnect power at the service panel and
have the unit inspected by a reputable electrician before reusing.
⑦ If the supply cord is damaged, it must be replaced by the manufacturer, or
its service agent, or a qualied person in order to avoid a hazard.
⑧ Do not use outdoors.
⑨ Never locate replace where it may fall into a bathtub or other water
container.
⑩ To disconnect the replace, turn the controls o, and turn o power to
heater circuit at main disconnect panel.
⑪ Do not run the cord under carpeng. Do not cover cord with throw rugs,
runners, or the like. Arrange cord away from trac area and where it will not
be tripped over.
⑫ Do not locate the heater immediately below a xed socket-outlet.
3.

㉑ Always use properly grounded, fused and polarized outlets.
㉒ Disconnect all power supply before performing any cleaning,
maintenance or relocaon of the unit.
㉓ When transporng or storing the unit and cord, keep in a dry place, free
from excessive vibraon and store so as to avoid damage.
NOTE: Changes or modicaons not expressly approved by the party
responsible for compliance could void user's authority to operate the
equipment.
4.
⑬ Do not insert or allow foreign objects to enter any venlaon or
exhaust opening as this may cause an electric shock or re, or damage to
the heater.
⑭ To prevent a possible re, do not block air intakes or exhaust in any
manner.
⑮ All electrical heaters have hot and arcing or sparking parts inside. Do
not use in areas where gasoline, paint, or ammable liquids are used or
stored.
⑯ Use this replace only as described in this manual. Any other use not
recommended by the manufacturer may cause re, electric shock or injury
to persons.
⑰ Do not change the plug in any way. Always plug heaters directly into a
wall outlet/receptacle. Never use with an extension cord or relocatable
power tap (outlet/power strip).
⑱ Do not burn wood or other materials in the electric replace.
⑲ Do not strike the replace glass.
⑳ Always use a cered electrician should new circuits or outlets be
required.

IMPORTANT INSTRUCTIONS:
5.
Please read these instrucons before installaon or use and keep this booklet handy for future
reference.
All Evonic res products meet the requirements of the EC Direcves.
These direcves have been met by compliance with the following standards:
EN 55014-1:2006 + A2:2011 Electromagnec compability.
EN 55014-2:2015 Electromagnec compability.
EN 61000-3-2:2014 Electromagnec compability (EMC). Limits. Limits for harmonic current emissions
EN 61000-3-3:2013 Electromagnec compability (EMC). Limits. Limitaon of voltage changes, voltage
uctuaons and icker
EN 60335-1:2012 + A1:2014
EN 60335-2-30:2009+A11:2012
Safety:
This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilies or lack of experience and knowledge if they have been given supervision
or instrucon concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children
without supervision
The instrucons shall state that the heater must not be located immediately below a socket outlet.
WARNING: in order to avoid overheang, do not cover the heater.
Children of less than 3 years should be kept away unless connuously supervised
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided that it
has been placed or installed in its intended normal operang posion and they have been given
supervision or instrucon concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the
appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Parcular aenon has to be
given where children and vulnerable people are present
CAUTION: In order to avoid a hazard due to inadvertent reseng of the thermal cut-out, this
appliance must not be supplied through an external switching device, such as a mer, or connected to a
circuit that is regularly switched on and o by the ulity
CAUTION: The LED light system shall be replaced by electrically competent personnel only (LP – These
cannot be user
replaceable since they will allow access to live parts)

6.
Important electrical safety:
This appliance must never be installed above or in front of a xed electric socket.
The electrical socket must be easily accessible to isolate the supply during maintenance and cleaning.
This appliance is supplied with a two meter power lead, which has a 13Amp moulded three pin plug to
connect to a standard 230/240V plug socket.
This appliance must always be earthed. If in any doubt consult a suitably competent person.
Replacement plug: (Please note that it will invalidate your warranty if the moulded plug is removed
and connected to a fused spur by an unqualied person).
This appliance must only be connected to a 230/240 Volts AC 50Hz supply. Before connecng the re,
check that the supply voltage is the same as stated on the re.
This appliance must only be used on a AC supply, fuse rang 13Amp.
The wires in the mains lead are coloured in accordance with a standard UK supply, these being:
GREEN/YELLOW – EARTH
BLUE – NEUTRAL
BROWN – LIVE
As the colours of the mains lead of this appliance may not match the coloured markings used to idenfy
the terminals in a plug, please observe the following (Fig:1).
General Warnings:
Never leave children unsupervised with an unguarded heater.
Never obstruct or cover the heater outlet.
Never install or use this product where it may come in contact with water i.e. a
bathroom or wet room.
Never use aerosols or steam cleaners near this product.
Never route the electric cable near the heater outlet.
Never route the electric cable under carpets or oor coverings.
Never install this product close to curtains or combusble materials.
Never Use the heater to dry clothes or other objects.
Never remove the replace surrounding without isolang the electric supply.

• The green and yellow wire must be connected to the terminal in the plug which is marked with the
leer E or Earth symbol.
• The blue wire must be connected to the terminal in the plug which is marked with the leer N.
• The brown wire must be connected to the terminal in the plug marked with the leer L.
• Replace fuses only with fuses of the correct size and rang.
• The green and yellow wire must be connected to the terminal in the plug which is marked with the
leer E or Earth symbol.
• The blue wire must be connected to the terminal in the plug which is marked with the leer N.
• The brown wire must be connected to the terminal in the plug marked with the leer L.
• Replace fuses only with fuses of the correct size and rang.
7.
MODEL WIDTH DEPTH HEIGHT
e1030DS 1010mm 500mm 556mm
e810ds 803mm 500mm 1208mm
Technical Specicaon
Servicing:
Only a competent person should service this appliance.
This appliance must be serviced every 12 months.
Warning: Before carrying out any repairs or servicing, ensure that the power supply cord is removed
from the mains supply.

Installaon Method
This product is designed to be assembled into our E-mod installaon
units or an exisng ue or suitable wall space.
Please seek advice from a professional, with reference to the
structural integrity of the installaon site.
if the products is to be installed into a open chimney or ue, it is
important that the chimney/ue is blocked o to prevent any up/
down draughts and falling debris which could restrict and alter the
airow to the product.
It is also important to ensure that the product has a minimum internal
clearance directly above and below the product of 100mm, this is to
ensure that the product can circulate the required airow for the
heater unit.
The product should never be sealed into a opening with the use of
silicones or adhesives as this can also alter the airow and hinder any
further servicing of the product.
8.
1. In order to successfully install
this appliance, you must rst
make sure the plaster kit is
properly assembled onto the
re . This is to ensure the main
body of the re can rest
suitably onto a ledge and hold
the weight of the re.
Fig 1 shows the locaon of both the
side plaster kits and the front plaster
kit.
Fig 1.

Fig 2 shows the re
ed into an E-mod
assembly. Idened are
the plaster kit sides, and
how they are used to
support the body of the
re in place.
Fig 2.
Fig 3.
Fig 3 indicates the top
secon of the plaster
kit. Once the re has
been ed into place,
the top plaster kit is
used to support the
E-mod case that sits
above the re.
9.

e810ds/e1030ds Installaon Method:
PLEASE NOTE: Due to the design of the Stora/Lindstrom, it may be advised to add addional support
from the boom of the re using an appropriate method. The diagram below shows an example of how
this would be achieved—using breeze blocks posioned to the extreme le and right of the re will give
ample support whilst sll allowing the venlaon slots to remain clear and funconal.
Breeze block supportBreeze block support

Log Set Guidance
10.
Please Note: The images shown are suggested Log layouts, the log sets
can be arranged to personal preference.
MODEL LOG LAYOUT/QUANTITY
E1030DS E1000 Log Set X 5
E810DS E700 Log Set X 4

E-Touch & App Template
Screen shot taken from Apple App Store. Home Screen shot taken from E-Touch App
11.
The appliance is operated by the e-touch App, the main standby power
switch to the e-series product is located to the right of the heater outlet,
which is marked with a light bulb image, to acvate the product, this
switch must be switch to the “ON” posion.
The rst me the e-series product is acvated both the illuminaon and
heater will funcon, to switch the heater “O” simply reduce the Room
Temperature down to 10 degrees on the App control.

Glass Removal:
1. Remove the 2 screws
located in the boom glass
retaining bar. Repeat this
process on either side of the
re.
2. Remove the boom glass
retaining bar. Again, repeat
this on both sides of the re.
3. Remove the glass by pulling
the second retaining bar away
from the body of the re.
Ensure that the glass is
supported at all mes. A
sucon cup has been provided
to aid with this step.
Please note: The sucon cup is
provided for support only, not
to hold the full weight of the
glass.
Please note: It is
recommended that this step is
carried out by 2 persons.
12.

Troubleshoong Flow Chart:
Problem Possible Cause Soluon
1)
Flames not working correctly
Ribbons are stacally connected to
glass.
Installaon airow restricted.
Blower clogged.
Slow fan.
Spray some an-stac spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is 100mm.
Fan requires cleaning out.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
2)
Heater blowing cold
Possible installaon gaps/Chimney not
adequately blocked o.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—100mm
Heater fan requires cleaning out
Replace element
Check fan placement. If problem
persists replacement fan may be
required.

3)
Noisy Heater
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists replacement
fan unit maybe required.
Adjust fan to stop catching on the case
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.
4)
Noisy Flame Eect
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists a replacement
fan unit may be required.
Adjust fan to stop catching on the
case.
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.
Problem Possible Cause Soluon
5)
Fire not turning on.
Rocker switch has not been turned to
the ‘ON’ posion.
Remote/App not paired.
Fuse blown.
Unit not plugged in correctly.
Double check switches are turned to
the ‘ON’ posion.
Remote needs pairing. See separate
pairing instrucons for guide.
Replace fuse.
Check to be sure the power lead is
plugged in adequately.

6)
No lights
Loose connecon or disconnected
wire.
LED shorng out
LED blown
Blown driver on PCB
Check all connecons on LED’s
Check locaon of short—Replace LED
strip if necessary.
LED strip needs replacing.
PCB needs replacing.
Problem Possible Cause Soluon
7) Heater coming on
randomly
8)
LED streaking
9)
Heater cung out
Timer has been accidentally set.
Thermostat faulty.
Double check mer sengs.
Replace PCB.
LED dropped down.
Log posioning.
LED needs to be re-stuck into place.
Change log posioning to hide any
direct view of LED strip.
Build up of hot air triggering heater cut-
out unit.
Ensure the appliance has the required
aperture for air to circulate and pre-
vent build-up. Recommended 100mm

Condions of warranty:
If this appliance should prove to be defecve due to faulty design,
materials or workmanship within 12 months of purchase, the product
will be repaired free of charge, subject to the following condions:
The electric re shall have been purchased and used solely within the
UK and Ireland for domesc purposes and in accordance with the
users operang instrucons.
It is the purchasers responsibility to prove that the unit is under
warranty, e.g. receipt of purchase.
All warranes, will be invalidated if unauthorised repairs or
modicaons are made to the electric re, or in case of accident,
misuse or damage caused by improper installaon, or to damage
occurring during transit to or from the repairer and altered or missing
serial numbers.
Any parts, which have been replaced under this warranty, shall
become our property.
The company shall not be liable for any consequenal loss or damage
what so ever, arising from or in connecon with this electric re.
This Warranty does not apply to Heang elements, Bulbs or fuses.
‘No fault found’, service calls and installaon errors are not covered
under the manufacturers warranty and will result in a charge being
made for the Call-Out by our appointed service engineer.
This warranty is in addion to and does not aect the purchasers
statutory rights of consumers.
Registering product:
To register a product please visit: www.evonicres.co.uk
and complete the elds required under the Register a
Product Secon. By registering your appliance, an extra 12
months is added to your warranty
14.
CK Fires Ltd / Evonic Fires
1 Evonic house, Clifford park, Clifford lane, Stratford-Upon-Avon, CV37 8HW
Tel: [phone] Fax: [phone]