Evonicfires Evoflame E32H Manual

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INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION
FOR FUTURE MAINTENANCE
Models— E32H/E40/E60/E72
Important Safety Information
Always read this manual first before attempting to install or use
this fireplace. For your safety, always comply with all warnings
and safety
Instructions contained in this manual to prevent personal injury
or property damage.
Please Note: Once your European Home product has been
installed and switched to the ON position, the fire will instantly
flash. This is normal operating procedure, simply indicating
that there is power running to the fire and NOT a fault.
SERIAL NUMBER LABEL
ENGLISH
Evoflame Instruction Guide
Product
Information

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Electrical Safety......................................................................... 3
Installation................................................................................. 5
Installation Requirements.................................................. 6
Converting to GF / GF2 / GF3.............................................. 7
Installation Process............................................................8
Installing the Side Panels / Converting to GF / GF2............. 9
Installation Guide............................................................... 10
Installation Method............................................................ 11
Installing the Side Chrome Panels...................................... 12
Log Layouts............................................................................... 13
Installing the Side Glass Panels..................................................16
Installing the Front Glass Panel.................................................. 18
Product Operation..................................................................... 20
E-Smart App Instructions................................................... 22
Pairing with Amazon Alexa.................................................25
Pairing with Google Home.................................................. 28
Using the remote control....................................................31
Retrofitting the remote control............................................32
Product Specification.................................................................33
E32H Configurations.......................................................... 34
E40 Configurations............................................................ 37
E60.................................................................................... 40
E72.................................................................................... 43
Troubleshooting......................................................................... 46
Warranty.................................................................................... 51
This guide is designed to aid in the installation and continued performance of
this product. This product conforms with all health, safety, and environmental
protection standards. For optimum performance this product requires a well-
insulated location and indoor use.
CONTENTS

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When using electrical appliances, basic precautions should always be followed to reduce
the risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using this electric fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
The trim around the heater outlet becomes hot during heater operation. DANGER: High
temperatures may be generated under certain abnormal conditions. Do not partially or
fully cover or obstruct the front of this heater.
3. Extreme caution is necessary when any heater is used by or near children or people of
reduced mobility and whenever the unit is left operating and unattended.
4. Young children should be supervised to ensure that they do not play with the appliance.
5. The appliance is not intended for use by young children or infirm persons without
supervision.
6. In the event of a malfunction, disconnect power at the service panel and have the unit
inspected by a reputable electrician before reusing.
7. If the power cord is damaged, it must be replaced by the manufacturer, or its service
agent, or a qualified person in order to avoid a hazard.
8. Do not use outdoors.
9. Never locate fireplace where it may fall into a bathtub or other water container.
10. To disconnect the fireplace, turn the controls off, and turn off power to heater circuit
at main electrical panel.
11. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or
the like. Arrange cord away from traffic area and where it will not be tripped over.
12. Do not locate the heater immediately below a fixed socket-outlet.
ELECTRICAL SAFETY

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13. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as
this may cause an electric shock or fire, or damage to the heater.
14. To prevent a possible fire, do not block air intakes or exhaust in any manner.
15. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids are used or stored.
16. Use this fireplace only as described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock or injury to persons.
17. Do not change the plug in any way. Always plug heaters directly into a wall outlet/
receptacle. Never use with an extension cord or relocatable power tap (outlet/power
strip).
18. Do not burn wood or other materials in the electric fireplace.
19. Do not strike the fireplace glass.
20. Always use a certified electrician should new circuits or outlets be required.
21. Always use properly grounded, fused and polarized outlets.
22. Disconnect power supply before performing any cleaning, maintenance or relocation
of the unit.
23. When transporting or storing the unit and cord, keep in a dry place, free from
excessive vibration and store to avoid damage.
NOTE: Changes or modifications not expressly approved by the party responsible for
compliance could void warranty.

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INSTALLATIONINSTALLATION

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Review and consider all the following conditions before installation:
Ensure installation does not allow the electric fireplace to be in direct contact with building vapour barrier
or insulation and meets all local building code. A 15 Amp, 120 Volt circuit is required. A dedicated circuit is
preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit
breaker trips or fuse blows on a regular basis when the heater is operating. Additional appliances on the
same circuit may exceed the current rating of the circuit breaker.
Ensure the power cord is not installed so that it is pinched or against
a sharp edge and ensure that the power cord is stored or secured to
avoid tripping or snagging to reduce the risk of fire, electric shock
or injury to persons. Construction and electrical outlet wiring must
comply with local building codes and other applicable regulations to
reduce the risk of fire, electric shock and injury to persons.
WARNING: To reduce the risk of fire, do not store or use gasoline or other flammable vapours or liquids in
the vicinity of the heater.
1. Select a location that is not susceptible to moisture and is away from drapes, furniture and high traffic.
2. For ease of electrical hook up you may wish to locate the fireplace near an existing outlet (for plug-in
convenience).
3. Remove electric fireplace, front glass and hardware from the box and remove all packaging materials
before installation.
4. Store the fireplace in a safe, dry and dust free location until you are ready to install the fireplace.
Grounding Instructions:
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock.
This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances. DANGER: Improper connection of the equipment-grounding conductor can
result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug provided with the product – if it will not
fit the outlet, have a proper outlet installed by a qualified electrician. This product is for use on a nominal
120-volt circuit and has a grounding plug that looks like the plug in Figure 1. Make sure that the product is
connected to an outlet having the same configuration as the plug.
WARNING: Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock
or injury to persons, always use a licensed electrician. PLEASE NOTE: This appliance cannot be wired into a
wall and must use the provided cord and a wall outlet.
INSTALLATION REQUIREMENTS

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CONVERTING TO GF / GF2 / GF3
The appliance is shipped in the GF3 configuration, however most models can be
converted to be GF or GF2 depending on your preference.
GF Configuration
Glass Fronted
A single glass panel at the front of the
appliance.
GF2 Configuration
Glass Fronted 2
A glass panel at the front and one side piece of
glass. The glass can be either side.
GF3 Configuration
Glass Fronted 3
The standard configuration.
A glass panel at the front and both side pieces
of glass.

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INSTALLATION PROCESS
Evoflame ModelEvoflame Model
(GF)(GF)
GlassGlass
FrontedFronted
(GF2)(GF2)
Front &Front &
1 Glass Side1 Glass Side
(GF3)(GF3)
Front &Front &
2 Glass Sides2 Glass Sides
Fit 1 Side PanelFit 1 Side Panel
Page 9Page 9
Fit 2 Side PanelsFit 2 Side Panels
Page 9Page 9
InstallationInstallation
Page 10Page 10
Setup Your LogsSetup Your Logs
Page 14Page 14
Install Front GlassInstall Front Glass
Page 19Page 19
Complete!Complete!
Fit 1 Glass SideFit 1 Glass Side
Page 17Page 17
Fit 2 Glass SidesFit 2 Glass Sides
Page 17Page 17

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INSTALLING THE SIDE PANELS / CONVERTING TO GF / GF2
1Unscrew and remove the plaster kits from the side/s of the appliance.
2Screw in the side panel/s, on one or both sides.

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INSTALLATION GUIDE
Model Width Depth Height
E32H
33 1/8”
842mm
12 3/16”
310mm
33 1/16”
840mm
E40
41 1/16”
1043mm
12 3/16”
310mm
23 7/8”
606mm
E60
61 1/8”
1553mm
12 3/16”
310mm
23 7/8”
607mm
E72
71”
1802mm
12 3/16”
310mm
26”
660mm
Model Width Depth Height
E32H 31
1/2”
800mm
9 1/2”
242mm
23 1/4”
590mm
E40 39
1/2”
1003mm
9 1/2”
242mm
14”
355mm
E60 59
1/4”
1503mm
9 1/2”
242mm
14 1/16”
357mm
E72 69”
1752mm
9 1/2”
242mm
16 1/8”
410mm

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PLEASE NOTE: It is crucial to ensure that the product has a minimum internal clearance
directly below the vents of 2”(50mm), this is to ensure that the product can circulate the
required airflow for the heater unit.
Any faults as a result of ignoring the installation guidelines will invalidate the warranty.
This product has been designed to be installed into a plaster board, or existing masonry
chimney breast. Please note that any corner style models are not suitable to be installed
into an existing chimney breast. Please seek advice from a professional, with reference to
the structural integrity of the installation site.
If the product is to be installed into an open chimney or flue, it is important that the
chimney/flue is blocked off to prevent any up/down drafts and falling debris which could
restrict and alter the airflow to the product.
It is also important to ensure that the product has a minimum clearance directly below the
vents of 2” (50mm), this is to ensure that the product can circulate the required airflow for
the heater unit.
The product should never be sealed into an opening with the use of silicones, adhesives,
or wet plaster as this can also alter the airflow and hinder any further servicing of the
product.
Installing Product:
Each product is supplied complete with one wall bracket, and two wall brace brackets.
There are 4x transit brackets, and 2x brace bars which need to be removed before
installation.
Establish the desired finished height from floor level to the bottom of the plaster kit of the
product.
Fix the wall bracket to the wall ensuring to use the correct hardware fixings given the wall
construction, Plaster board or Solid Wall.
Lift and hook the product onto the wall bracket and secure using the wall brace brackets.
Once the product is secured to the wall and connected to the power supply, the false
construction such as plaster board wall or chimney breast can be formed around it.
It is important to allow for the finished face board when setting the depth of the frame
construction.
It is essential to include header/Lintel at the required height to ensure the appliance does
not support the weight of the finished wall.
Prepare the Cut-Out in the Plasterboard or Finishing Board and install ensuring that the
plaster kit edges are fitting to the inside of the Cut-out of the board.
PLEASE NOTE: Once the product has been fitted into place, please ensure the fire is
plugged in and tested to check the fan and ribbons are aligned correctly, and the ribbons
are moving freely. It may take up to 20 mins of usage to see proper alignment.
INSTALLATION METHOD

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Alternatively, the chrome side panels can be attached to the case with the magnets as
shown below.
Ensure that the magnets are positioned
with the short side touching the case.
INSTALLING THE SIDE CHROME PANELS

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LOG LAYOUTSLOG LAYOUTS

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Please note: Log sets can be arranged to suit personal preference
MODEL LOG SET & QUANTITY
E32H E700 Log Set x 2 (10
Logs)
E40 E1000 Log Set x 1 (6
Logs)
E60 E1000 Log Set x 2 (12
Logs)
E72 E1000 Log Set x 3 (18
Logs)
WOODLAND LOG SET
E700 LOG SET x 2 – Applicable with E32H
AABBAABBBBAABBAA
CCCC
LOG SET GUIDANCE

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E1000 X 1 Log Layout-Applicable with E40
AABBFF
EECCDD
AABB
EE
BB
DD
CCDD
FFFF
EEAA
E1000 x 2 Log Layout-Applicable with E60
CC
DD
DDFFEE
FF
AABB
CCCC
EEBBAA
BB
EEAA
FF
DD
E1000 x 3 Log Layout-Applicable with E72

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INSTALLING THE SIDEINSTALLING THE SIDE
GLASS PANELSGLASS PANELS

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INSTALLING THE SIDE GLASS PANELS
1Unscrew and remove the top and bottom glass retainer panels.
2Slide in the side glass pieces.

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INSTALLING THE FRONTINSTALLING THE FRONT
GLASS PANELGLASS PANEL

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INSTALLING THE FRONT GLASS PANEL
Apply the Suction Lifter to the glass and position the bottom edge of the glass first, then
pivot the glass into the appliance.
Then replace the top and bottom glass retainers.

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PRODUCT OPERATIONPRODUCT OPERATION
E-Smart AppE-Smart App