Evonicfires SIGMA Configuration guide

1
Suite Instrucon Guide
Important Safety Informaon
Always read this manual rst before aempng to install or use this
replace. For your safety, always comply with all warnings and safety
Instrucons contained in this manual to prevent personal injury or property
damage.
Please Note: This product is for well insulated spaces or
occasional use.
English Esuites-190108

2
welcome to evonicres
evonicres is an award-winning brand of CK Fires Ltd, situated just outside Straord-
upon-Avon, we manufacture a range of Brish built electric res and are considered as
one of the most technically advanced manufacturers in the world, with oponal
controllers such as e-touch and a fully integrated APP available to download on both
or .
This guide is designed to aid in the installaon and connued performance of this
product. This product conforms with all health, safety, and environmental protecon
standards as indicated by a CE mark. For opmum performance this product requires
a well insulated locaon or occasional use.
Contents
1. Introducon 2
2. Electrical Safety 3/4
3. Important Instrucons 5/6
4. Installaon Method 7/8
5. E-Touch & App Interface 9
6. Product Operaon 10/11
7. Glass Removal 12/13
8. Log Set Guidance 14
9. Technical Specicaon 15
10. Problem Solving Chart 16/19
11. Warranty 20

3
When using electrical appliances, basic precauons should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
① Read all instrucons before using this electric replace.
② This replace is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. The trim around the heater outlet becomes hot during
heater operaon. DANGER: High temperatures may be generated under
certain abnormal condions. Do not parally or fully cover or obstruct the
front of this heater.
③ Extreme cauon is necessary when any heater is used by or near
children or people of reduced mobility and whenever the unit is le
operang and unaended.
④ Young children should be supervised to ensure that they do not play
with the appliance.
⑤ The appliance is not intended for use by young children or inrmed
persons without supervision.
⑥ In the event of a malfuncon, disconnect power at the service panel
and have the unit inspected by a reputable electrician before reusing.
⑦ If the supply cord is damaged, it must be replaced by the
manufacturer, or its service agent, or a qualied person in order to avoid a
hazard.
⑧ Do not use outdoors.
⑨ Never locate replace where it may fall into a bathtub or other water
container.
⑩ To disconnect the replace, turn the controls o, and turn o power to
heater circuit at main disconnect panel.
⑪ Do not run the cord under carpeng. Do not cover cord with throw
rugs, runners, or the like. Arrange cord away from trac area and where it
will not be tripped over.
⑫ Do not locate the heater immediately below a xed socket-outlet.
ELECTRICAL SAFETY:

4
㉑ Always use properly grounded & fused outlets.
㉒ Disconnect all power supply before performing any cleaning,
maintenance or relocaon of the unit.
㉓ When transporng or storing the unit and cord, keep in a dry
place, free from excessive vibraon and store so as to avoid
damage.
NOTE: Changes or modicaons not expressly approved by the
party responsible for compliance could void user's authority to
operate the equipment.
⑬ Do not insert or allow foreign objects to enter any venlaon or
exhaust opening as this may cause an electric shock or re, or
damage to the heater.
⑭ To prevent a possible re, do not block air intakes or exhaust in
any manner.
⑮ All electrical heaters have hot and arcing or sparking parts
inside. Do not use in areas where gasoline, paint, or ammable
liquids are used or stored.
⑯ Use this replace only as described in this manual. Any other
use not recommended by the manufacturer may cause re, electric
shock or injury to persons.
⑰ Do not change the plug in any way. Always plug heaters directly
into a wall outlet/receptacle. Never use with an extension cord or
relocatable power tap (outlet/power strip).
⑱ Do not burn wood or other materials in the electric replace.
⑲ Do not strike the replace glass.
⑳ Always use a cered electrician should new circuits or outlets
be required.

5
IMPORTANT INSTRUCTIONS:
Please read these instrucons before installaon or use and keep this booklet handy for future reference.
All Evonic res products meet the requirements of the EC Direcves.
These direcves have been met by compliance with the following standards:
EU 2011-65/EU 2015/863 - Restricon of Hazardous Substances
EN 55014-1:2006 + A2:2011 Electromagnec compability.
EN 55014-2:2015 Electromagnec compability.
EN 61000-3-2:2014 Electromagnec compability (EMC). Limits. Limits for harmonic current emissions
EN 61000-3-3:2013 Electromagnec compability (EMC). Limits. Limitaon of voltage changes, voltage
uctuaons and icker
EN 60335-1:2012 + A1:2014
EN 60335-2-30:2009+A11:2012
Safety:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental
capabilies or lack of experience and knowledge if they have been given supervision or instrucon concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision
The instrucons shall state that the heater must not be located immediately below a socket outlet.
WARNING: in order to avoid overheang, do not cover the heater.
Children of less than 3 years should be kept away unless connuously supervised
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided that it has been placed or
installed in its intended normal operang posion and they have been given supervision or instrucon concerning use of the
appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Parcular aenon has to be given where
children and vulnerable people are present
CAUTION: In order to avoid a hazard due to inadvertent reseng of the thermal cut-out, this appliance must not be
supplied through an external switching device, such as a mer, or connected to a circuit that is regularly switched on and o by
the ulity
CAUTION: The LED light system shall be replaced by electrically competent personnel only (LP – These cannot be user
replaceable since they will allow access to live parts)
General Warnings:
Never leave children unsupervised with an unguarded heater.
Never obstruct or cover the heater outlet.
Never install or use this product where it may come in contact with water i.e. a
bathroom or wet room.

6
Never use aerosols or steam cleaners near this product.
Never route the electric cable near the heater outlet.
Never route the electric cable under carpets or oor coverings.
Never install this product close to curtains or combusble materials.
Never Use the heater to dry clothes or other objects.
Never remove the replace surrounding without isolang the electric supply.
Important electrical safety:
This appliance must never be installed above or in front of a xed electric socket.
The electrical socket must be easily accessible to isolate the supply during maintenance and cleaning.
This appliance is supplied with a two meter power lead, which has a 13Amp moulded three pin plug to connect to a standard
230/240V plug socket.
This appliance must always be earthed. If in any doubt consult a suitably competent person.
Replacement plug: (Please note that it will invalidate your warranty if the moulded plug is removed and
This appliance must only be connected to a 230/240 Volts AC 50Hz supply. Before connecng the re, check that the supply
voltage is the same as stated on the re.
This appliance must only be used on a AC supply, fuse rang 13Amp.
The wires in the mains lead are coloured in accordance with a standard UK supply, these
being:
GREEN/YELLOW – EARTH
BLUE – NEUTRAL
BROWN – LIVE
As the colours of the mains lead of this appliance may not match the coloured markings used to idenfy the terminals in a plug,
please observe the following (Fig:1).
• The green and yellow wire must be connected to the terminal in the plug which is marked with the leer E or Earth
symbol.
• The blue wire must be connected to the terminal in the plug which is marked with the leer N.
• The brown wire must be connected to the terminal in the plug marked with the leer L.
• Replace fuses only with fuses of the correct size and rang.
Fig 1.

7
Installaon Method:
This product has been designed to be installed onto a plaster board,
drywalled, or exisng masonry chimney breast.
Please seek advice from a professional, with reference to the structural
integrity of the installaon site.
PLEASE NOTE: The screws and wall plugs provided are only suitable for a
solid wall xing / when installing onto a hollow-stud wall it is
recommended that heavy duty wall anchors or equivalent are used.
The product should never be sealed into a opening with the use of silicones
or adhesives as this can also alter the airow and hinder any further servicing
of the product.
Fig:3—Wall Mount Bracket xing points
Fig:1—Wall Mount Bracket
Fig:2— 840mm From oor
level to hole centres on Wall
Mount Bracket
Installing Product:
Each Compton2 & Compton 1000 product is supplied complete with one wall mounng
bracket. (See Fig:1)
Establish the desired nished height from oor level to the boom of the hearth of the
product.
(See Fig:2) - 840mm Dimension is used as standard installaon.
Fix the wall bracket to the wall ensuring to use the correct hardware xings given the
wall construcon, dry wall or Solid Wall.
(See Fig:3) - Five Fixing points for Wall Mount Bracket

8
Once the Wall mount Bracket is securely in posion, Li and hook the product onto
the wall bracket, slong the wall bracket into the x3 slots in the rear of the product
(See Fig:4) ensuring to keep the product level.
Once the product is secured to the wall, Connect the power supply to the product—
Inlet located on the right-hand side underneath the hearth secon.
(See Fig:5)
Connect the power socket into the wall power outlet.
The product is now ready to use.
Fig:4— Li & Hook the prod-
uct onto the wall mount
bracket using x3 slots in
the rear of the product
Fig:5—Power supply inlet
Fig:4—Li & Hook product to
wall mount bracket
Fig:5—Power supply inlet

9
E-Touch & App Interface:
The Appliance is operated using the E-Touch App Control.
The App Control can be used on either OS or Android operang systems.
To obtain the App please visit either the OS App Store Or Google Play and follow the on screen instrucons.
Screen shot taken from Apple App Store. Home Screen shot taken from E-Touch
App

10
Product Operaon:
The appliance is operated by the e-touch App. The main standby power
switch to the suite product is located to the right of the heater outlet,
and is marked with a light bulb image (Fig 1). To acvate the product,
this switch must be switch to the “ON” posion (Fig 2)
The rst me the e-series product is acvated both the illuminaon and
heater will funcon, to switch the heater “O” simply reduce the Room
Temperature down to 10 degrees on the App control.
Fig 1.
Fig 2.

11
(Heater unit cut-out) (This is a safety feature, to safe guard against further damage to
the product).
If the airow is restricted the heater will automacally turn o. This is can occur due to
incorrect installaon or obstrucon.
To reset the heater funcon:
•isolate from the mains power supply.
•Leave product to cool.
•Aer a suitable cooling down period, remove the obstrucon if obstructed, and check
installaon.
•Aer 10 minutes the thermo switch (cut-out) in the heater will reset.

12
Glass Removal:
1. Remove 2 screws located in the boom glass retaining bar.
2. Remove the boom glass retaining bar.

13
3. Remove the glass by pulling the second retaining bar away from the body of the re. Ensure
that the glass is supported at all mes. A sucon cup has been provided to aid with this step.
Please note: The sucon cup is provided for support only, not to hold the full weight of the
glass.
Please note: It is recommended that this step is carried out by 2 persons on
810/1500/1560/1800 models

14
Log-Set Guidance:
Log Set
LOG LENGTH
A260MM
B370MM
C230MM
D190MM
E390MM
Please Note: The images shown are suggested Log layouts, the log sets
can be arranged to personal preference.
Compton 2 suggested log layout
Compton 1000 suggested log layout

15
Technical Specicaon
MODEL WIDTH HEIGHT DEPTH
SIGMA 1156MM 1705MM 473MM
OMEGA 1500MM 900MM 380MM
HELIOS 1370MM 640MM 380MM
NIMBUS 1280MM 520MM 255MM
QUBE 1055MM 620MM 275MM
GALILEO 1175MM 945MM 255MM
ALTAIR 1087MM 1135MM 255MM
COMPTON1000 1500MM 520MM 365MM
COMPTON2 1120MM 520MM 365MM
EMPIRE2 1120MM 520MM 280MM
CASSINI 1297MM 1167MM 406MM
CORBIERE 1370MM 1095MM 355MM
MIDORI 530MM 620MM 320MM
KIBO 1258MM 889MM 241MM
BROADWAY 1500MM 520MM 365MM
WESTFIELD 860MM 625MM 280MM

16
Troubleshoong Flow Chart:
Problem Possible Cause Soluon
1)
Flames not working correctly
Ribbons are stacally connected to
glass.
Installaon airow restricted.
Blower clogged.
Slow fan.
Spray some an-stac spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is 100mm.
Fan requires cleaning out.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
2)
Heater blowing cold
Possible installaon gaps/Chimney not
adequately blocked o.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—100mm
Heater fan requires cleaning out
Replace element
Check fan placement. If problem
persists replacement fan may be
required.

17
3)
Noisy Heater
Problem Possible Cause Solution
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists replacement
fan unit maybe required.
Adjust fan to stop catching on the case
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.
4)
Noisy Flame Effect
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists a replacement
fan unit may be required.
Adjust fan to stop catching on the
case.
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.

18
5)
Fire not turning on.
6)
No lights
Problem Possible Cause Soluon
Rocker switch has not been turned to
the ‘ON’ posion.
Remote/App not paired.
Fuse blown.
Unit not plugged in correctly.
Double check switches are turned to
the ‘ON’ posion.
Remote needs pairing. See separate
pairing instrucons for guide.
Replace fuse.
Check to be sure the power lead is
plugged in adequately.
Loose connecon or disconnected
wire.
LED shorng out
LED blown
Blown driver on PCB
Check all connecons on LED’s
Check locaon of short—Replace LED
strip if necessary.
LED strip needs replacing.
PCB needs replacing.

19
7) Heater coming on
randomly
8)
LED streaking
9)
Heater cung out
Timer has been accidentally set.
Thermostat faulty.
Double check mer sengs.
Replace PCB.
LED dropped down.
Log posioning.
LED needs to be re-stuck into place.
Change log posioning to hide any
direct view of LED strip.
Build up of hot air triggering heater cut-
out unit.
Ensure the appliance has the required
aperture for air to circulate and prevent
build-up. Recommended 100mm
Problem Possible Cause Soluon

20
Condions of warranty:
If this appliance should prove to be defecve due to faulty design, materials or work-
manship within 12 months of purchase, the product will be repaired free of charge,
subject to the following condions:
The electric re shall have been purchased and used solely within the territory for
domesc purposes and in accordance with the Users operang instrucons.
It is the purchasers responsibility to prove that the unit is under warranty, e.g. receipt
of purchase.
All warranes, will be invalidated if unauthorised repairs or modicaons are made to
the electric re, or in case of accident, misuse or damage caused by improper installa-
on, or to damage occurring during transit to or from the repairer and altered or miss-
ing serial numbers.
Any parts, which have been replaced under this warranty, shall become our property.
The company shall not be liable for any consequenal loss or damage what so ever,
arising from or in connecon with this electric re.
This Warranty does not apply to Heang elements, Bulbs or fuses.
‘No fault found’, service calls and installaon errors are not covered under the manu-
facturers warranty and will result in a charge being made for the Call-Out by our ap-
pointed service engineer.
This warranty is in addion to and does not aect the purchasers statutory rights of
consumers.
Registering product:
To register a product please visit: www.evonicres.co.uk
and complete the elds required under the Register a
Product Secon. By registering your appliance, an extra 12
months is added to your warranty
CK Fires Ltd / Evonic Fires
1 Evonic house, Clifford park, Clifford lane, Stratford-Upon-
Avon, CV37 8HW
Tel: [phone] Fax: [phone]