Evonicfires E Series User manual

1
E-Series Instrucon Guide
Important Safety Informaon
Always read this manual rst before aempng to install or use this
replace. For your safety, always comply with all warnings and safety
Instrucons contained in this manual to prevent personal injury or property
damage.
Please Note: This product is for well insulated spaces or
occasional use.
English
Please Note: Once your e-series product has been installed and
switched to the ON posion, the re will instantly ash. This is
normal operang procedure, simply indicang that there is power
running to the re and NOT a fault.
SERIAL NUMBER LABEL
INSTRUCTIONS MUST BE KEPT AFTER INSTALLATION IN CASE
OF FUTURE MAINTENANCE
E-Series-180724

2
Contents
1. Introducon 2
2. Electrical Safety 3/4
3. Important Instrucons 5/6
4. Installaon Method 7/8
5. Glass Removal 9/10
6. Side Conversion Panels 11/14
7. E-Touch & App Interface 15
8. Log guidance 16/18
9. Product operaon 19/20
10. Problem Solving 21/24
11. Warranty 25
welcome to evonicres
evonicres is an award-winning brand of CK Fires Ltd, situated just outside Straord-
upon-Avon, we manufacture a range of Brish built electric res and are considered as
one of the most technically advanced manufacturers in the world, with oponal
controllers such as e-touch and a fully integrated APP available to download on both
or .
This guide is designed to aid in the installaon and connued performance of this
product. This product conforms with all health, safety, and environmental protecon
standards as indicated by a CE mark. For opmum performance this product requires
a well insulated locaon or occasional use.

3
When using electrical appliances, basic precauons should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
① Read all instrucons before using this electric replace.
② This replace is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. The trim around the heater outlet becomes hot during
heater operaon. DANGER: High temperatures may be generated under
certain abnormal condions. Do not parally or fully cover or obstruct the
front of this heater.
③ Extreme cauon is necessary when any heater is used by or near
children or people of reduced mobility and whenever the unit is le
operang and unaended.
④ Young children should be supervised to ensure that they do not play
with the appliance.
⑤ The appliance is not intended for use by young children or inrmed
persons without supervision.
⑥ In the event of a malfuncon, disconnect power at the service panel
and have the unit inspected by a reputable electrician before reusing.
⑦ If the supply cord is damaged, it must be replaced by the
manufacturer, or its service agent, or a qualied person in order to avoid a
hazard.
⑧ Do not use outdoors.
⑨ Never locate replace where it may fall into a bathtub or other water
container.
⑩ To disconnect the replace, turn the controls o, and turn o power to
heater circuit at main disconnect panel.
⑪ Do not run the cord under carpeng. Do not cover cord with throw
rugs, runners, or the like. Arrange cord away from trac area and where it
will not be tripped over.
⑫ Do not locate the heater immediately below a xed socket-outlet.
ELECTRICAL SAFETY:

4
⑬ Do not insert or allow foreign objects to enter any venlaon
or exhaust opening as this may cause an electric shock or re, or
damage to the heater.
⑭ To prevent a possible re, do not block air intakes or exhaust
in any manner.
⑮ All electrical heaters have hot and arcing or sparking parts
inside. Do not use in areas where gasoline, paint, or ammable
liquids are used or stored.
⑯ Use this replace only as described in this manual. Any other
use not recommended by the manufacturer may cause re,
electric shock or injury to persons.
⑰ Do not change the plug in any way. Always plug heaters
directly into a wall outlet/receptacle. Never use with an extension
cord or relocatable power tap (outlet/power strip).
⑱ Do not burn wood or other materials in the electric replace.
⑲ Do not strike the replace glass.
⑳ Always use a cered electrician should new circuits or
outlets be required.
㉑ Always use properly grounded, fused and polarized outlets.
㉒ Disconnect all power supply before performing any cleaning,
maintenance or relocaon of the unit.
㉓ When transporng or storing the unit and cord, keep in a dry
place, free from excessive vibraon and store so as to avoid
damage.
NOTE: Changes or modicaons not expressly approved by the
party responsible for compliance could void user's authority to
operate the equipment.

5
IMPORTANT INSTRUCTIONS:
Please read these instrucons before installaon or use and keep this booklet handy for future reference.
All Evonic res products meet the requirements of the EC Direcves.
These direcves have been met by compliance with the following standards:
EU 2011-65/EU 2015/863 Restricon of Hazardous Substances
EN 55014-1:2006 + A2:2011 Electromagnec compability.
EN 55014-2:2015 Electromagnec compability.
EN 61000-3-2:2014 Electromagnec compability (EMC). Limits. Limits for harmonic current emissions
EN 61000-3-3:2013 Electromagnec compability (EMC). Limits. Limitaon of voltage changes, voltage
uctuaons and icker
EN 60335-1:2012 + A1:2014
EN 60335-2-30:2009+A11:2012
Safety:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental
capabilies or lack of experience and knowledge if they have been given supervision or instrucon concerning use of the
appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision
The instrucons shall state that the heater must not be located immediately below a socket outlet.
WARNING: in order to avoid overheang, do not cover the heater.
Children of less than 3 years should be kept away unless connuously supervised
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided that it has been placed or
installed in its intended normal operang posion and they have been given supervision or instrucon concerning use of the
appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Parcular aenon has to be given where
children and vulnerable people are present
CAUTION: In order to avoid a hazard due to inadvertent reseng of the thermal cut-out, this appliance must not be
supplied through an external switching device, such as a mer, or connected to a circuit that is regularly switched on and o by
the ulity
CAUTION: The LED light system shall be replaced by electrically competent personnel only (LP – These cannot be user
replaceable since they will allow access to live parts)
General Warnings:
Never leave children unsupervised with an unguarded heater.
Never obstruct or cover the heater outlet.
Never install or use this product where it may come in contact with water i.e. a
bathroom or wet room.

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Never use aerosols or steam cleaners near this product.
Never route the electric cable near the heater outlet.
Never route the electric cable under carpets or oor coverings.
Never install this product close to curtains or combusble materials.
Never Use the heater to dry clothes or other objects.
Never remove the replace surrounding without isolang the electric supply.
Important electrical safety:
This appliance must never be installed above or in front of a xed electric socket.
The electrical socket must be easily accessible to isolate the supply during maintenance and cleaning.
This appliance is supplied with a two meter power lead, which has a 13Amp moulded three pin plug to connect to a standard
230/240V plug socket.
This appliance must always be earthed. If in any doubt consult a suitably competent person.
Replacement plug: (Please note that it will invalidate your warranty if the moulded plug is removed and
connected to a fused spur by an unqualied person).
This appliance must only be connected to a 230/240 Volts AC 50Hz supply. Before
connecng the re, check that the supply voltage is the same as stated on the re.
This appliance must only be used on a AC supply, fuse rang 13Amp.
The wires in the mains lead are coloured in accordance with a standard UK supply, these
being:
GREEN/YELLOW – EARTH
BLUE – NEUTRAL
BROWN – LIVE
As the colours of the mains lead of this appliance may not match the coloured markings used to idenfy the terminals in a plug,
please observe the following (Fig:1).
• The green and yellow wire must be connected to the terminal in the plug which is marked with the leer E or Earth
symbol.
• The blue wire must be connected to the terminal in the plug which is marked with the leer N.
• The brown wire must be connected to the terminal in the plug marked with the leer L.
• Replace fuses only with fuses of the correct size and rang.
Fig 1.
Servicing:
Only a competent person should service this appliance.
This appliance must be serviced every 12 months.
Warning: Before carrying out any repairs or servicing, ensure that the power supply cord is removed from
the mains supply.

7
INSTALLATION METHOD:
This product has been designed to be installed into a plaster board, or exisng masonry chimney breast.
Please note that any GF2 models from the e-series range are not suitable to be installed into a exisng chimney breast.
Please seek advice from a professional, with reference to the structural integrity of the installaon site.
if the products is to be installed into a open chimney or ue, it is important that the chimney/ue is blocked o to prevent any
up/down draughts and falling debris which could restrict and alter the airow to the product.
It is also important to ensure that the product has a minimum internal clearance directly above and below the product of
100mm, this is to ensure that the product can circulate the required airow for the heater unit.
The product should never be sealed into a opening with the use of silicones or adhesives as this can also alter the airow and
hinder any further servicing of the product.
Installing Product:
Each E-Series product is supplied complete with one or more wall mounng brackets. (Dependent on Model)
Establish the desired nished height from oor level to the boom of the plaster kit of the product.
Fix the wall bracket to the wall ensuring to use the correct hardware xings given the wall construcon, Plaster board or Solid
Wall.
Li and hook the product onto the wall bracket and secure using the wall brace brackets. Please note: It is recommended that
2 people carry out this process on all models and 3 people on the e2400. The e2400 must then be supported from the
boom of the re to provide addional support for the weight of the case.
Once the product is secured to the wall and connected to the power supply, the false construcon such as plaster board wall or
chimney breast can be formed around it.
It is important to allow for the nished face board when seng the depth of the frame construcon.
It is essenal to include header/Lintel at the required height to ensure the appliance does not support the weight of the
nished wall.
Prepare the Cut-Out in the Plaster-board or Finishing Board, and install ensuring that the plaster kit edges are ng to the
inside of the Cut-out of the board.
PLEASE NOTE: It is crucial to ensure that the product has a minimum internal clearance directly above
and below the product of 100 mm, this is to ensure that the product can circulate the required airow
for the heater unit.
PLEASE NOTE: Due to the weight of the e2400 model, it must be supported from the boom of the re.
The xing kit is supplied to keep the re at against the wall, but is not suitable to solely hold the
weight of this model . The e2400 is not suitable for ‘oang’ eect installaons.

8
The below table contains the nal nished opening sizes once
the product has been installed.
Please see Figure 1: as a example of a installaon.
Please refer to technical specicaon table for further
informaon, with reference aperture measurements.
Please note: This table is only an example of an installaon and is only applicable to GF models
Model Width Depth Height
e500 492mm 310mm 609mm
E600 637mm 190mm 638mm
e630 639mm 310mm 640mm
e640 460mm 190mm 843mm
e700 641mm 190mm 480mm
e730 642mm 310mm 477mm
e710 710mm 190mm 790mm
e800 805mm 310mm 790mm
e810 808mm 310mm 1208mm
e900 836mm 190mm 695mm
e1000 1002mm 190mm 475mm
e1030 1004mm 310mm 555mm
e1250 1254mm 310mm 556mm
e1500 1506mm 310mm 555mm
e1560 1508mm 310mm 808mm
e1800 1754mm 310mm 611mm
e2400 2402mm 310mm 631mm
Model WDH
e500 492mm N/A 400mm
e600 637mm N/A 455mm
e630 639mm N/A 457mm
e640 460mm N/A 655mm
e700 641mm N/A 285mm
e710 710mm N/A 607mm
e730 642mm N/A 282mm
e800 805mm N/A 590mm
e810 808mm N/A 1003mm
e900 836mm N/A 492mm
e1000 1002mm N/A 275mm
e1030 1004mm N/A 355mm
e1250 1254mm N/A 357mm
e1500 1506mm N/A 355mm
e1560 1508mm N/A 605mm
e1800 1754mm N/A 410mm
e2400 2402mm N/A 430mm
The table to the le contains the minimum opening sizes
required to house a GF model. Please follow the D & H
measurement above and ensure that the W is no greater
than the chimney breast or opening that the product is to
be installed into. 10mm has been added to the depth of
the cut out to allow ample room for the re. Please
ensure once the re has been ed in place to allow the
recommended 100mm air gap above and below. This
measurement is internal and does not have to be
included into the cut out size (shown below).
Please note: We strongly recommend that when the frame work is being plastered and nished, you
leave an access hole for the power lead. This is to allow easy access for engineers/electricians in the
event of any maintenance being required, or in case the lead is unplugged during installaon.
Figure 1:

9
GLASS REMOVAL:

10
3. Remove the glass by pulling the second retaining bar away from the body of the re. Ensure
that the glass is supported at all mes. A sucon cup has been provided to aid with this step.
Please note: The sucon cup is provided for support only, not to hold the full weight of the
glass.
Please note: It is recommended that this step is carried out by 2 persons on e1560/e1800/
e2400 models.

11
SIDE CONVERSION PANELS
To complete this step, you must rst remove front glass and
side glass.
ITEM. DESCRIPTION. QTY.
1. SIDE GLASS 2 OFF
2. FRONT GLASS 1 OFF
3. PLASTER KIT (3 OFF LEFT SIDE, 3O FF RIGHT SIDE) 6 OFF
4. MAIN HOUSING 1 OFF
5. FRONT GLASS BOTTOM SUPPORT 1 OFF
6. FRONT GLASS BOTTOM RETAINER 1 OFF
7. FRONT GLASS BOTTOM RETAINER FIXINGS 2 OFF
8. FUEL BED 1 OFF
9. SIDE GLASS TOP RETAINER (INTERNAL) 2 OFF
10. SIDE GLASS TOP RETAINER (INTERNAL) FIXINGS 4 OFF
11. PLASTER KIT FIXINGS 16 OFF
12. IN-FILL SIDE PIECE FIXINGS 16 OFF
13. IN-FILL RIGHT SIDE 1 OFF
14. IN-FILL LEFT SIDE 1 OFF

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STEP 1 - REMOVAL OF FRONT GLASS (ITEM 2)
REMOVE THE 2 OFF FIXINGS (ITEM 7) THAT SECURE THE FRONT GLASS BOTTOM RETAINER
(ITEM 6) TO THE FUEL BED (ITEM 8).
LIFT OFF THE FRONT GLASS RETAINER (ITEM 7) AND USING THE GLASS SUCKERS SUPPLIED
(NOT SHOWN) CAEFULLY REMOVE THE FRONT GLASS (ITEM 2).

13
STEP 2 - REMOVAL OF SIDE GLASS (ITEM 1)
REMOVE THE 2 OFF SIDE GLASS TOP RETAINER BRACKETS (ITEM 9) BY TAKING OUT THE 4
OFF FIXINGS (ITEM 10) 2 OFF ON EACH BRACKET.
CAREFULLY TILT THE SIDE GLASS INWARDS AT THE TOP AND LIFT IT AWAY FROM UNIT.

14
REMOVE IN-FILL SIDE FIXINGS (ITEM 12)
PLACE THE IN-FILL SIDES OVER THE EXISTING SIDE PIECES
USING THE IN-FILL SIDE FIXINGS (ITEM 12) TOGETHER WITH THE PLASTER KIT FIXINGS (ITEM
11) THAT WERE REMOVED IN THE PREVIOUS STEP SECURE THE LEFT AND RIGHT IN-FILL
SIDES (ITEM 13 & ITEM 14) TO THE UNIT.
STEP 4—FITTING IN-FILL SIDES (ITEM 13 & 14)

15
The Appliance is operated using the E-Touch App Control.
The App Control can be used on either OS or Android operang systems.
To obtain the App please visit either the OS App Store Or Google Play and follow the on screen instrucons.
Screen shot taken from Apple App Store. Home Screen shot taken from E-Touch App
E-TOUCH APP INTERFACE

16
Please Note: The images shown are suggested Log layouts, the log sets can be
arranged to personal preference.
LOG SET GUIDANCE:
MODEL LOG SET & QUANTITY
E500 E700 Log Set X1
E600 E700 Log Set X1
E600gf Small Ceramic Log Set X 2
E600S E700 Log Set X 1
E630 E700 Log Set X 1
E640 E640 Log Set X1
E700 GF Small Ceramic Log Set X 2
E700S E700 Log Set X1
E710 E1000 Log Set X1
E730 E700 Log Set X 1
E800 E700 Log Set X2
E810 E700Log Set X2
E900 E640 Log Set X2
E1000 E1000 Log Set X 1
E1030 E1000 Log Set X1
E1250 E1000 Log Set X 1/E700 Log Set X 1
E1500 E1000 Log Set X2
e1560 E1000 Log Set X3
e1800 E1000 Log Set X3
e2400 E1000 Log Set X 4

17
E640 Twig Set X 2 Layout-Applicable with E900GF, E900 OPEN
E640 Twig Set X 1 - Applicable with E640GF, E640 OPEN
E700 X 2 Log Layout Applicable with 800, 810
E700 X 1 Log Layout-Applicable with E500, E600S, E700S, E630, E730
E1000 Log Set X 1 Layout-Applicable with E1030, E1000GF, E1000 OPEN, 710

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E1000 X 3 Log Layout-Applicable with E1800, 1560
E1000 X 2 Log Layout-Applicable with E1500
E1000 X 4 Log Layout-Applicable with E2400
E1000 X 1/E700 X 1 Log Layout-Applicable with E1250

19
PRODUCT OPERATION:
The appliance is operated by the e-touch App, the main standby power
switch to the e-series product is located to the right of the heater outlet,
which is marked with a light bulb image, to acvate the product, this
switch must be switch to the “ON” posion.
The rst me the e-series product is acvated both the illuminaon and
heater will funcon, to switch the heater “O” simply reduce the Room
Temperature down to 10 degrees on the App control.
BUILT IN MODELS:
This product has been designed to be installed into a studwork or exisng chimney
breast.
Please note that any GF2 models from the e-series range are not suitable to be
installed into a exisng chimney breast.
Please seek advice from a professional, with reference to the structural integrity of
the installaon site.
If the products is to be installed into a open chimney or ue, it is important that the
chimney/ue is blocked o to prevent any up/down draughts and falling debris
which could restrict and alter the airow to the product.
It is also important to ensure that the product has a minimum internal clearance
directly above and below the product of 100 mm, this is to ensure that the product
can circulate the required airow for the heater unit.
The product should never be sealed into a opening with the use of silicones or
adhesives as this can also alter the airow and hinder any further servicing of the
product.
Please refer to technical specicaon table for further informaon, with reference to
measurements.

20
•isolate from the mains power supply.
•Leave product to cool.
•Aer a suitable cooling down period, remove the obstrucon if obstructed,
and check installaon.
•Aer 10 minutes the thermo switch (cut-out) in the heater will reset.
Please note that both the eect fan and heater fan omit a low decibel noise,
both of which are normal operang characteriscs.
Heater unit cut-out) (This is a safety feature, to safe guard against further
damage to the product).
If the airow is restricted the heater will automacally turn o. This is can
occur due to incorrect installaon or obstrucon.
To reset the heater funcon: