Evonicfires Ev4i4 Manual

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Ev4i, Ev4i4, Ev6i, Ev6i4, Ev8S &
Topaz Instrucon Guide
Important Safety Informaon
Always read this manual rst before aempng to install or use this replace. For your
safety, always comply with all warnings and safety Instrucons contained in this manual
to prevent personal injury or property damage.
Please Note: This product is for well insulated spaces or occasional use.
English

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welcome to evonicres
evonicres is an award-winning brand of CK Fires Ltd, situated just outside Straord-
upon-Avon, we manufacture a range of Brish built electric res and are considered as
one of the most technically advanced manufacturers in the world, with oponal
controllers such as e-touch and a fully integrated APP available to download on both
or .
This guide is designed to aid in the installaon and connued performance of this
product. This product conforms with all health, safety, and environmental protecon
standards as indicated by a CE mark. For opmum performance this product requires
a well insulated locaon or occasional use.
1. Introducon 2
2. Electrical Safety 3/4
3. Important Instrucons 5-7
4. Installaon Requirements 8
5. Switch Idencaon 9
6. E-Touch & App Interface 10
7. Glass Removal 11
8. Inset Wall Mounng 12
9. Hole-in-Wall Installaon 13
10. Seng Thermostat 14
11. Technical Specicaon 15
12. Problem Solving Chart 16/19
13. Warranty 20
Contents

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ELECTRICAL SAFETY:
When using electrical appliances, basic precauons should always be
followed to reduce the risk of re, electric shock, and injury to persons,
including the following:
① Read all instrucons before using this electric replace.
② This replace is hot when in use. To avoid burns, do not let bare skin
touch hot surfaces. The trim around the heater outlet becomes hot
during heater operaon. DANGER: High temperatures may be generated
under certain abnormal condions. Do not parally or fully cover or
obstruct the front of this heater.
③ Extreme cauon is necessary when any heater is used by or near
children or people of reduced mobility and whenever the unit is le
operang and unaended.
④ Young children should be supervised to ensure that they do not play
with the appliance.
⑤ The appliance is not intended for use by young children or inrmed
persons without supervision.
⑥ In the event of a malfuncon, disconnect power at the service panel
and have the unit inspected by a reputable electrician before reusing.
⑦ If the supply cord is damaged, it must be replaced by the
manufacturer, or its service agent, or a qualied person in order to avoid
a hazard.
⑧ Do not use outdoors.
⑨ Never locate replace where it may fall into a bathtub or other water
container.
⑩ To disconnect the replace, turn the controls o, and turn o power
to heater circuit at main disconnect panel.
⑪ Do not run the cord under carpeng. Do not cover cord with throw
rugs, runners, or the like. Arrange cord away from trac area and where
it will not be tripped over.
⑫ Do not locate the heater immediately below a xed socket-outlet.

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⑬ Do not insert or allow foreign objects to enter any venlaon or exhaust
opening as this may cause an electric shock or re, or damage to the heater.
⑭ To prevent a possible re, do not block air intakes or exhaust in any
manner.
⑮ All electrical heaters have hot and arcing or sparking parts inside. Do not
use in areas where gasoline, paint, or ammable liquids are used or stored.
⑯ Use this replace only as described in this manual. Any other use not
recommended by the manufacturer may cause re, electric shock or injury
to persons.
⑰ Do not change the plug in any way. Always plug heaters directly into a
wall outlet/receptacle. Never use with an extension cord or relocatable
power tap (outlet/power strip).
⑱ Do not burn wood or other materials in the electric replace.
⑲ Do not strike the replace glass.
⑳ Always use a cered electrician should new circuits or outlets be
required.
㉑ Always use properly grounded, fused and polarized outlets.
㉒ Disconnect all power supply before performing any cleaning, mainte-
nance or relocaon of the unit.
㉓ When transporng or storing the unit and cord, keep in a dry place,
free from excessive vibraon and store so as to avoid damage.
NOTE: Changes or modicaons not expressly approved by the party re-
sponsible for compliance could void user's authority to operate the
equipment.

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Please read these instrucons before installaon or use and keep this booklet handy for future
reference.
All Evonic res products meet the requirements of the EC Direcves.
These direcves have been met by compliance with the following standards:
EN 55014-1:2006 + A2:2011 Electromagnec compability.
EN 55014-2:2015 Electromagnec compability.
EN 61000-3-2:2014 Electromagnec compability (EMC). Limits. Limits for harmonic current emissions
EN 61000-3-3:2013 Electromagnec compability (EMC). Limits. Limitaon of voltage changes, voltage
uctuaons and icker
EN 60335-1:2012 + A1:2014
EN 60335-2-30:2009+A11:2012
Safety:
This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilies or lack of experience and knowledge if they have been given supervision
or instrucon concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children
without supervision
The instrucons shall state that the heater must not be located immediately below a socket outlet.
WARNING: in order to avoid overheang, do not cover the heater.
Children of less than 3 years should be kept away unless connuously supervised
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided that it
has been placed or installed in its intended normal operang posion and they have been given
supervision or instrucon concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the
appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Parcular aenon has to be
given where children and vulnerable people are present
CAUTION: In order to avoid a hazard due to inadvertent reseng of the thermal cut-out, this
appliance must not be supplied through an external switching device, such as a mer, or connected to a
circuit that is regularly switched on and o by the ulity
CAUTION: The LED light system shall be replaced by electrically competent personnel only (LP – These
cannot be user
replaceable since they will allow access to live parts)
IMPORTANT INSTRUCTIONS:

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Important electrical safety:
This appliance must never be installed above or in front of a xed electric socket.
The electrical socket must be easily accessible to isolate the supply during maintenance and cleaning.
This appliance is supplied with a two meter power lead, which has a 13Amp moulded three pin plug to
connect to a standard 230/240V plug socket.
This appliance must always be earthed. If in any doubt consult a suitably competent person.
Replacement plug: (Please note that it will invalidate your warranty if the moulded plug is removed
and connected to a fused spur by an unqualied person).
General Warnings:
Never leave children unsupervised with an unguarded heater.
Never obstruct or cover the heater outlet.
Never install or use this product where it may come in contact with water i.e. a
bathroom or wet room.
Never use aerosols or steam cleaners near this product.
Never route the electric cable near the heater outlet.
Never route the electric cable under carpets or oor coverings.
Never install this product close to curtains or combusble materials.
Never Use the heater to dry clothes or other objects.
Never remove the replace surrounding without isolang the electric supply.
Review and consider all of the following condions before installaon:
This appliance must only be connected to a 230/240 Volts AC 50Hz supply. Before connecng the re,
check that the supply voltage is the same as stated on the re. This appliance must only be used on a AC
supply, fuse rang 13Amp.
The wires in the mains lead are coloured in accordance with a standard UK supply, these being:
GREEN/YELLOW – EARTH
BLUE – NEUTRAL
BROWN – LIVE

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• The green and yellow wire must be connected to the terminal in the plug which is marked with the
leer E or Earth symbol.
• The blue wire must be connected to the terminal in the plug which is marked with the leer N.
• The brown wire must be connected to the terminal in the plug marked with the leer L.
• Replace fuses only with fuses of the correct size and rang.
As the colours of the mains lead of this appliance may not match the coloured markings used to idenfy
the terminals in a plug, please observe the following (Fig:1).

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INSTALLATION REQUIREMENTS:
INSET MODELS
This product has been designed to be installed into a standard 420mm(W) x 570mm
(H) x 80mm(D)
If the product is to be installed into an open chimney or ue, it is important that the
chimney ue is blocked o to prevent any up/down draughts and falling debris which
could restrict the airow to the product.
It is also important to ensure that the product has a minimum clearance around it of
15mm, this is to ensure that the product can circulate the required airow to the
heater unit.
The product should never be sealed into an opening with the use of silicones or
adhesives as this can alter the airow and hinder any further servicing of the product.
Please refer to technical specicaon table for further informaon, with reference to
measurements.
HEATER UNIT CUT OUT—This is a safety feature to safe guard against further damage
to the product.
If the airow is restricted the heater will automacally turn o. This can occur due to
incorrect installaon or obstrucon. To reset the heater funcon;
• Isolate from main power supply
• Leave product to cool
• Aer suitable cooling down period, remove the obstrucon if obstructed and
check installaon
• Aer 10 minutes the thermo switch (cut-out) in the heater will reset.
Please note that both the eect fan and heater fan omit a low decibel noise, both of
which are normal operang characteriscs.
INSTALLATION REQUIREMENTS:

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Switch Idencaon
The on/o switch to
acvate connecon to
your app or E-Touch is
located at the front of
the re, in the gap
between the front
glass panel and the
boom edge of the
frame. Fig 1.
Your main power supply
is aached to the IEC
through the back of the
re. Fig 2.
Fig 1.
Fig 2.

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E-Touch & App Template
Screen shot taken from Apple App Store. Home Screen shot taken from E-Touch App
The Appliance is operated using the E-Touch App Control.
The App Control can be used on either OS or Android operang systems.
To obtain the App please visit either the OS App Store Or Google Play and follow the on screen
instrucons.

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Glass Removal
To install the fuel set (Logs, Pebbles, Coals) the below steps must be taken
The front glass is held
in place by two
brackets, located at the
top and boom of the
re. Fig 1.
To remove the front glass,
start by idenfying the key
hole slots located in each
bracket. There are 2 in
each bracket, one on the
le and one on the right.
Fig 2.
Fig 1.
Fig 2.
Fig 3.
Once you have found the key
hole slots, li the front glass
panel vercally, then
towards you to release the
brackets. Fig 3.

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Inset Wall Mounng
This product has been designed to be
installed into a plaster board, drywalled, or
exisng masonry chimney breast.
Please seek advice from a professional, with
reference to the structural integrity of the
installaon site.
PLEASE NOTE: The screws and wall plugs
provided are only suitable for a solid wall
xing / when installing onto a hollow-stud
wall it is recommended that heavy duty
wall anchors or equivalent are used.
The product should never be sealed into a
opening with the use of silicones or adhe-
sives as this can also alter the airow and
hinder any further servicing of the product.
To wall mount this appliance, please follow the subsequent instrucons.
Please refer to technical specicaon page for exact measurements,
ensuring the space you wish to install the appliance ts correctly.
Fig 1.
Fig 2.
To begin the wall-mounng procedure,
measure the width, depth and height
of your appliance along with the space
you wish to install the re into. Fig 1.
w
D
H
Fit your re into the cavity, ensuring it is
adequately supported. Then secure the
spacer by screwing the xing points into
the replace (g 2)and aach the frame
using magnets in each corner (g 3) Fig 3.

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Hole-in-wall Installaon
To Install the appliance inside an exisng wall cavity, please follow the
subsequent instrucons.
This product has been designed to be installed into a
plaster board, dry walled, or exisng masonry
chimney breast.
Please seek advice from a professional, with
reference to the structural integrity of the installaon
site.
PLEASE NOTE: The screws and wall plugs provided
are only suitable for a solid wall xing / when
installing onto a hollow-stud wall it is recommended
that heavy duty wall anchors or equivalent are used.
The product should never be sealed into a opening
with the use of silicones or adhesives as this can also
alter the airow and hinder any further servicing of
the product.
Please refer to technical specicaon page for exact measurements, ensuring
the space you wish to install the appliance ts correctly.
To successfully install this appliance into a wall
cavity, you must rst start by checking the
specicaons of the re & and the cut-out you
wish install the replace into (W,D & H). Fig 1.
Once you have established the correct
measurements, simply insert the replace into
the cavity ensuring it has ample insulaon. Then
complete installaon by aaching spacer using
the xing points (Fig 2)and the frame using
magnets (Fig 3) in each corner.
Fig 1.
Fig 2.
Fig 3.
W
D
H

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Seng the Thermostat
Ensure the re is plugged in.
Start by pressing the ‘light’ buon on the le. This will acvate
your LED’s and boom blower.
For heat seng, ensure the thermostat knob is turned fully to the
right (max temperature).
Once this has been completed, you can choose to have either
1kw or 2kw of heat given from your re.
For 1kw, simply press the middle buon with the single line at the
boom (heat 1).
For 2kw, repeat this process but also turn the right switch on
marked with 2 lines at the boom (heat 2).
Note: This only applies to MANUAL res
Light switch
Thermostat
Heat 1
Heat 2

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Technical Specicaon &
Maintenance
MODEL TOTAL
HEIGHT
TOTAL
WIDTH
TOTAL
DEPTH
INSET
HEIGHT
INSET
WIDTH
INSET
DEPTH
EV4i 590MM 480MM 145MM 550MM 382MM 75MM
EV4i4 620MM 480MM 145MM 550MM 382MM 75MM
EV6i 585MM 595MM 145MM 565MM 570MM 145MM
EV6i4 615MM 595MM 145MM 565MM 570MM 145MM
TOPAZ 605MM 645MM 135MM 550MM 382MM 75MM
EV8S 520MM 855MM 315MM N/A N/A N/A

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Troubleshoong Flow Chart:
Problem Possible Cause Soluon
1)
Flames not working correctly
Ribbons are stacally connected to
glass.
Installaon airow restricted.
Blower clogged.
Slow fan.
Spray some an-stac spray beneath
the tray.
Check the correct aperture has been
adhered to when installing—
Recommended clearance is 100mm.
Fan requires cleaning out.
Fan requires cleaning out. If problem
persists, replacement fan may be
required.
2)
Heater blowing cold
Possible installaon gaps/Chimney not
adequately blocked o.
Fan clogged.
Faulty element.
Slow fan.
Chimney may not be fully blocked.
Correct aperture has not been adhered
to—100mm
Heater fan requires cleaning out
Replace element
Check fan placement. If problem
persists replacement fan may be
required.

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3)
Noisy Heater
Problem Possible Cause Solution
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists replacement
fan unit maybe required.
Adjust fan to stop catching on the case
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.
4)
Noisy Flame Effect
Fan unbalanced.
Fan catching on housing.
Fan clogged.
Fan has come loose.
Adjust fan to stop catching on the
case. If problem persists a replacement
fan unit may be required.
Adjust fan to stop catching on the
case.
Fan requires cleaning out. If problem
persists a replacement fan may be
required.
Tighten fan cradle or screws holding
fan onto fan cradle.

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5)
Fire not turning on.
6)
No lights
Problem Possible Cause Soluon
Rocker switch has not been turned to
the ‘ON’ posion.
Remote/App not paired.
Fuse blown.
Unit not plugged in correctly.
Double check switches are turned to
the ‘ON’ posion.
Remote needs pairing. See separate
pairing instrucons for guide.
Replace fuse.
Check to be sure the power lead is
plugged in adequately.
Loose connecon or disconnected
wire.
LED shorng out
LED blown
Blown driver on PCB
Check all connecons on LED’s
Check locaon of short—Replace LED
strip if necessary.
LED strip needs replacing.
PCB needs replacing.

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7) Heater coming on
randomly
8)
LED streaking
9)
Heater cung out
Timer has been accidentally set.
Thermostat faulty.
Double check mer sengs.
Replace PCB.
LED dropped down.
Log posioning.
LED needs to be re-stuck into place.
Change log posioning to hide any
direct view of LED strip.
Build up of hot air triggering heater cut-
out unit.
Ensure the appliance has the required
aperture for air to circulate and prevent
build-up. Recommended 100mm
Problem Possible Cause Soluon

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Condions of warranty:
If this appliance should prove to be defecve due to faulty design,
materials or workmanship within 12 months of purchase, the product will
be repaired free of charge, subject to the following condions:
The electric re shall have been purchased and used solely within the UK
and Ireland for domesc purposes and in accordance with the users
operang instrucons.
It is the purchasers responsibility to prove that the unit is under
warranty, e.g. receipt of purchase.
All warranes, will be invalidated if unauthorised repairs or modicaons
are made to the electric re, or in case of accident, misuse or damage
caused by improper installaon, or to damage occurring during transit to
or from the repairer and altered or missing serial numbers.
Any parts, which have been replaced under this warranty, shall become
our property.
The company shall not be liable for any consequenal loss or damage
what so ever, arising from or in connecon with this electric re.
This Warranty does not apply to Heang elements, Bulbs or fuses.
‘No fault found’, service calls and installaon errors are not covered
under the manufacturers warranty and will result in a charge being made
for the Call-Out by our appointed service engineer.
This warranty is in addion to and does not aect the purchasers
statutory rights of consumers.
Registering product:
To register a product please visit: www.evonicres.co.uk and complete
the elds required under the Register a Product Secon. By registering
your appliance, an extra 12 months of cover will be added to your
warranty.
CK Fires Ltd / Evonic Fires
1 Evonic house, Clifford park, Clifford lane, Stratford-Upon-
Avon, CV37 8HW
Tel: [phone] Fax: [phone]