ExSilent Qleaf Pro User manual

User manual
Gebruikershandleiding
Gebrauchsanweisung
Mode d’emploi
Manual de usuario

English Qleaf Pro user manual 3
Nederlands Qleaf Pro gebruikershandleiding 35
Deutsch Qleaf Pro Gebrauchsanweisung 63
Français Mode d’emploi du Qleaf Pro 91
Español Qleaf Pro manual de usuario 119

English 3
Qleaf Pro user manual

4 English
Qleaf Pro
Congratulations on your purchase of the
Qleaf Pro. With the purchase of a Qleaf Pro,
you are guaranteed a product composed of
high-quality components. By the application
of several important innovations in the eld
of hearing aids, the Qleaf Pro ensures stylish,
pleasant hearing adapted for modern day use.

English 5
Table of contents
What is Qleaf Pro? 6
Qleaf Pro’s anatomy 8
Qleaf Pro - module (A) 9
Soft tip (B) 10
Battery (C) 10
The daily use of Qleaf Pro 11
Place the battery 11
Eject the battery 11
Insert Qleaf Pro in the soft tip 12
Remove Qleaf Pro from the soft tip 14
Place Qleaf Pro in the ear 15
Remove Qleaf Pro from the ear 17
Fitting procedure and conguration 17
Switch between programs 17
Maintenance and use 20
Cleaning 20
Storage 21
Warnings 22
Information about reparation services 28
Disclaimer 31
The data of your Qleaf Pro 32
Warranty 33
Manufacturer 147

6 English
What is Qleaf Pro?
The Qleaf Pro is a modular (same for each ear)
CIC* device with a standard tting, for which a
soft tip is used.
For the power supply, a battery of type 10 (yel-
low sticker) is required. The device is provided
with an advanced microprocessor, which
ensures the processing and amplication of the
sound, adapted to your particular hearing loss.
The Qleaf Pro uses a soft tip with large, medium
and small sizes. The size of the soft tip depends
on the size of your ear canal. Choosing the cor-
rect size is extremely important. If the soft tip is
too large, the device might become less com-
fortable to wear. If the soft tip is too small, the
device might exhibit spontaneous whistling.
During tting, your dispenser will try to nd the
size of soft tip that suits you best.
One of the most common repair reasons is damag-
ing or clogging of the speaker due to ear wax. The
Qleaf Pro has a built-in system that prevents the
intrusion of ear wax into the device. As a result, this
hearing aid module can not easily be damaged
or clogged by ear wax. In case the soft tip will be
clogged, it can easily be cleaned or replaced.
The Qleaf Pro is provided with a microproces-
sor including the following characteristics:
• An adaptive ‘antifeedback’ system – this pre-
vents spontaneous ‘whistling’ of the device. It
is possible that the device ‘whistles’ when you
insert it in your ear. This is normal. As soon
as you have tted it deep in your ear canal,
the whistling will stop and the antifeedback
system will protect you.
• An adaptive ‘noise reduction’ system – this
improves the hearing comfort in noisy envi-
ronments.
* Completely In the Canal

English 7
• Four dierent memories – this means that
you may use up to four dierent settings
while programming the Qleaf Pro. You may
request your dispenser to program to your
special needs (such as a special setting for
listening to music or a setting where the Qleaf
Pro serves as a damper). When the Qleaf Pro
has been set up with more than one program
(memory), the memories can be selected by
AirTAP functionality. For a description about
this functionality, please refer to the chapter
‘Switch between programs’ (page 17).
• Data logging; a feature that stores daily usage
and can be analyzed during examinations.
As a result of the combination of size, shape,
innovative construction and material, the Qleaf
Pro oers a range of important advantages:
• Almost invisible.
• Minimal distortion of your own voice (occlusion).
• High sound gain by positioning of the
speaker close to the ear drum.
• Natural sound, because the ear functions like
it is supposed to. This is possible because the
microphone is right in your ear, so you hear
with natural ‘directivity’
• Minimum wind noise, because the micro-
phone is positioned deep into the ear
• Protects against damage caused by ear wax.
• Suitable for cell phone use. Please note that
if the softtip touches the cell phone in an
uncomfortable way when you hold the phone
to your ear, you should shorten the softtip to
match your ear size (see page 10).
• Suitable for sporting activities.
• Easy to use and maintain.
• Contemporary design.

8 English
Qleaf Pro’s anatomy
A Qleaf Pro - module (casing)
1 Battery compartment
2 Colored side indicator
3 Microphone opening
4 Opening for battery ejection
5 Speaker opening
B Soft tip
6 Sound opening
7 Domes
8 Pull cord
C Battery (type 10)
9 Plus pole (+)
10 Minus pole (–)
11 Battery ejection tool
A
B
C
1
2
3
4
5
6
7
8
10
911

English 9
Qleaf Pro module (A)
Casing (A)
The casing has been made of durable plastic.
For the maintenance of the casing, please refer
to the chapter ‘Maintenance and use’ (page 20).
Battery compartment (1)
This compartment comprises of the battery – a
type 10 cell battery - that provides the power
supply for Qleaf Pro. The device is switched o
upon the removal of the battery. The battery
compartment is used for two purposes: in
normal situations it serves to hold the battery
but it can also be used by the audiologist
to program the device with a special
programming tool.
Colored side indicator (2)
By using two di erent colors, the left and right
ear module can be identi ed.
• Red: right ear
• Blue: left ear
Microphone opening (3)
Here the microphone is located that picks up
the sound, which is processed and ampli ed by
the Qleaf Pro.
Opening for battery ejection (4)
The added battery ejection tool is used through
this opening. See chapter ‘Eject the battery’
(page 11).
Speaker opening (5)
The processed and ampli ed sound emits
through this opening and is directed via the
soft tip towards the ear drum.

10 English
Soft tip (B)
The soft tip of the Qleaf Pro is made of a
biocompatible plastic and designed as a
disposable, thus enabling it to be replaced
regularly. For its maintenance and cleaning,
please refer to the chapter ‘Maintenance and
use’ (page 16). The illustration can be di erent
from your choice of size for soft tip.
Sound opening (6)
The processed and ampli ed sound emits
through this opening and is directed towards
the ear drum.
Domes (7)
The domes ensure a seal, which prevents the
sound of the speaker to interfere with that
of the microphone. Additionally, the domes
provide a good ‘seal’ inside the ear.
Pull cord (8)
To take the Qleaf Pro out of the ear, the pull
cord is used. After insertion of the Qleaf Pro
the pull cord will be situated behind the tragus
(see page 16), which makes it nearly invisible.
To improve invisibility even more, you may
choose to clip the pull cord of the softtip and
shorten it using regular scissors. This will also
improve phone comfort. Please make sure that
you do not clip the softtip too short (keep at a
minimum two ribs) so that you can still remove
the device comfortably from your ear.
Battery (C)
Qleaf Pro uses type 10 cell batteries, in the
package indicated with a yellow sticker. The
device is switched o upon the removal of the
battery.
Qleaf Pro’s anatomy

English 11
The daily use of Qleaf Pro
Before you start any of the actions mentioned
in chapters ‘The daily use of Qleaf Pro’ and
‘Maintenance and use’, make sure you are using a
clean and horizontal working surface.
Place the battery
While using a new battery:  rst remove the
sticker from the + pole. Hold the module
(colored side indicator facing to the right) and
insert the battery as indicated.
Eject the battery
Hold the module and eject the battery with the
added tool.

12 English
Insert Qleaf Pro in
the soft tip
• Insert the module into the soft tip with the CE
mark  rst and visible.
Make sure your hands are clean while inserting
the Qleaf Pro. Make-up, crème, body oil, gel,
hairspray and likewise products can dirty up the
module and can, for example, contribute to the
clogging of the microphone opening.
The daily use of Qleaf Pro

English 13
• Next, simultaneously push the Qleaf Pro
device with the thumb in the soft tip and pull
the pull cord.
• Please make sure that the module is inserted
all the way into the soft tip.

14 English
Remove Qleaf Pro from
the soft tip
• Pull the pull cord to the front* of the Qleaf
Pro and ‘peel’ the soft tip from the module as
far as possible. Tip: You can choose to leave
the soft tip partially on the device and only
remove it as far that you can remove the
battery with the battery ejection tool. This is
quicker.
• Place the Qleaf Pro device (the part without
soft tip around it) between your  ngers and
pull it out of the soft tip.
* The front of the Qleaf Pro is the part that goes in the ear  rst.
The daily use of Qleaf Pro

English 15
Place Qleaf Pro in the ear
• Put the end of the soft tip with the dome(s)
loosely in the ear. The pull cord is situated
behind the tragus, directing towards the nose.
Inserting a new soft tip can be a bit
bothersome because the surface of a new soft
tip is somewhat rigid and as a result of the
fact that some ears are quite ‘dry’. Using some
lubricant gel or crème can help in these cases (a
tiny amount is su cient).
N.b.: Note that the lubricant does not clog the
sound opening!
tragus
tragus
tragus

16 English
The daily use of Qleaf Pro
• Insert the device into the ear by pressing on
the  at side of the device. Now gently push
the device deeper into the ear. If the mouth is
opened wide, insertion will be easier.
Ideally, the  at side of the module (where the
microphone is situated) will be  ush to the
entry of the ear canal after insertion. In this
way, the device is practically invisible and the
sound optimal. There are cases where the ear
canal is too small: In that case, it is possible for
the device to protrude a few millimetres.
If the pull cord protrudes after the insertion of
the device, after which it becomes visible, it can
be easily custom-cut by the dispenser.

English 17
Remove Qleaf Pro from
the ear
Hold the pull cord rmly and pull it – always
slowly - out of the ear.
Fitting procedure and
conguration
The tting procedure and conguration of
the hearing aid is both an important and
individual process. For this reason, consult
your dispenser for any complaints about the
tting or conguration. Your dispenser is the
authorized person to carry out any necessary
modications.
Switch between
programs
When the Qleaf Pro has been congured with
more than one program (memory), programs
can be selected by AirTAP functionality. To
change between the programs, the hearing aid
wearer pats the ear gently with the hand. The
pats generate an air pressure change that is
detected by the hearing instrument to change
the program.
The Qleaf Pro is by default tuned with a single
tap function. This mode requires the user to
tap the ear once to activate the switch. The
dispenser can adjust this to a two-tap function
in consultation with the user. This additional
mode requires the user to tap the ear twice
to switch to the next program. This last mode

18 English
will prevent the programs from switching
unexpectedly, by - for example - a slamming
door.
Should the user not want to use the di erent
programs, the AirTAP function can also be
turned o .
After the insertion of the battery, the device is
set by default to program one. Gently tapping
on the ear will produce two beeps, indicating
that program two has been switched on.
After another gentle tap, three beeps will be
audible indicating that program three has been
activated. A maximum of four programs can
be set up. While program four is active, after a
gentle tap one beep becomes audible and the
device sets back to program one.
Please note that while tapping the hand
touches the softtip in an uncomfortable way,
you could shorten the softtip to match your ear
size (see page 10).
The daily use of Qleaf Pro

English 19



20 English
Maintenance and use
Although the Qleaf Pro module can be used for
both right and left ears, the settings are usually
dierent for the right and left ear. This means
that once the module has been tted, you
should not use it in the other ear. Provided that
you use the same size soft tip in both ears, it
doesn’t matter if you switch soft tips.
The building up of ear wax diers from one
person to another. Therefore it cannot be
avoided completely that the sound outlet
of the soft tip will be clogged with ear wax.
Although the sound volume may reduce
because of clogging, this should normally
not damage your device. In case you observe
that the sound outlet of the soft tip has been
clogged, you may clean the soft tip (see
paragraph ‘Cleaning’) or replace it.
Check the module(s) and the soft tip(s) daily
for clogs and damages. This guarantees
you an optimal performance and a long
operational life. If you notice that the soft tip
is damaged, it is important that you do no
longer use it. Replace it immediately! To keep
the performance of your device optimal and
minimize the chance of infection, we advise
you to replace the soft tip with a new one at
least once a month. Soft tips are available at
your dispenser.
Cleaning
Module:
• Clean daily with a soft and dry tissue.
• In case of severe dirt, wipe with special
(moist) cleaning tissues for hearing aids.
Soft tip:
• Clean daily with a soft and dry tissue.